Thomas Roofing & Supply Inc

Thomas Roofing & Supply Inc

Thomas Roofing & Supply Inc
202 Production Dr, Yorktown VA, 23693 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
2/23/2010
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.2 (38)

Google Reviews

Contractor reviews from customers on Google

  • "Beware - Labor warranty is only 1 year. I bought a house where the previous owner had a new roof installed by Thomas Roofing. It is now leaking in two places. One clearly visible under a covered deck - I can see the water dripping from a roofing nail underneath. The other spot the ceiling drywall is getting soggy with a clear concentration point from a drip - only roof above and no pipes. But unfortunately the roof was installed 16 months ago, so I was told the labor is no longer under warranty. They offered to come out to see what needs to be repaired, but for a fee. And I was told their repair would be warranteed max only one year - but on the phone the nice lady said the guy doing the estimate would determine the warranty. So you're saying I have to pay him to come out, when the roof you installed is leaking, and on top of that he might even say the repair won't be under warranty? No thank you. I'll find a company to do the repair that stands by their work for longer."

    - J.G, Apr 14, 2022

  • "While they were working at my apartment complex, the worker kept calling out to me "cat call" style. While getting his coworkers to come to the edge of the roof and stare at me too. The company is great minus that guy!!!! I called the company to complain. The boss on the job did not care at all, and his worker had the audacity to start yelling from the roof at me about it!! "Oh did you call on us, did you call the people on us, etc etc." If you are a woman, don't hire this crew. Maybe their other crews are better. I wish I had their formans name!!."

    - C.L, Mar 1, 2022

  • "Bad communications, not follow thru on promise, Jason acted very childish when I told him he lost the job to Atlantic Weatherproofing. I very happy with my decision and saved money Time tells all!"

    - J.G, Feb 21, 2022

See All Google
3.2 (38)

Google Reviews

Contractor reviews from customers on Google

  • "Beware - Labor warranty is only 1 year. I bought a house where the previous owner had a new roof installed by Thomas Roofing. It is now leaking in two places. One clearly visible under a covered deck - I can see the water dripping from a roofing nail underneath. The other spot the ceiling drywall is getting soggy with a clear concentration point from a drip - only roof above and no pipes. But unfortunately the roof was installed 16 months ago, so I was told the labor is no longer under warranty. They offered to come out to see what needs to be repaired, but for a fee. And I was told their repair would be warranteed max only one year - but on the phone the nice lady said the guy doing the estimate would determine the warranty. So you're saying I have to pay him to come out, when the roof you installed is leaking, and on top of that he might even say the repair won't be under warranty? No thank you. I'll find a company to do the repair that stands by their work for longer."

    - J.G.

  • "While they were working at my apartment complex, the worker kept calling out to me "cat call" style. While getting his coworkers to come to the edge of the roof and stare at me too. The company is great minus that guy!!!! I called the company to complain. The boss on the job did not care at all, and his worker had the audacity to start yelling from the roof at me about it!! "Oh did you call on us, did you call the people on us, etc etc." If you are a woman, don't hire this crew. Maybe their other crews are better. I wish I had their formans name!!."

    - C.L.

  • "Bad communications, not follow thru on promise, Jason acted very childish when I told him he lost the job to Atlantic Weatherproofing. I very happy with my decision and saved money Time tells all!"

    - J.G.

  • "Cannot say enough good things about Thomas Roofing. They are prompt, efficient, and reasonable. Definitely"

    - L.G.

  • "Did a great job putting in the roof a few years back. But when I requested them to look at a water drainage issue with neighbors roof they want to charge a fee...mind you l live 5 minutes from their office, this is just not good customer service."

    - D.T.

  • "I reached out to Thomas Roofing Supply yesterday due to a home inspection report. Even though they didn't install my roof two years ago, they returned my call and the next day with a visit from Shawn. We are moving into a new home and the roof will need to be replaced in the next two years. I know who will be doing our roof not the company we used before."

    - T.C.

  • "Great communication and work ethic."

    - T.G.

  • "The crew showed up early worked all through the day. Was impressed how everyone worked together. They had everything cleaned up and done in one day. Would highly recommend Thomas roofing!"

    - L.C.

  • "On April 14, someone from Thomas Roofing came out to give us an estimate for a news roof. We think it was Jason, don’t really know because he never gave us a business card. We were told that his “contractor” would have to come out to check to see what else needed to be done. He would be I touch in a day. We have not heard anything from them since. We have chosen another company. Apparently Thomas doesn’t need our money. This is not the way to do business!"

    - D

  • "Got an estimate and said OK. Then I got another estimate for $3000 less. I called to cancel and was informed there was a 10% cancellation fee (which amounts to $1200).. I was never informed of this when I contracted with them. It was on the contract but on the bottom of the back side of the page. Who looks at the back of something they sign? Especially when it’s on a clipboard."

    - J.L.

  • "Installed my new roof 6 years ago....leaking like a sieve. Contacted company several times without resolution. Update: Thomas roofing has contacted me to resolve. I will update once complete. New update: I was told someone would be out the next day, that moved to Monday. I contacted them because it was supposed to rain Sunday night and I didn't want to be up till 4AM again moving buckets in my attic. They sent out their 30 year expert who swore it was a chimney cap issue and therefore not an issue with the flashing. Because of this, they said they would charge me $300.00 to tarp my chimney, saying it wasn't their fault. Keep in mind I already had 2 other experts that told me it was a major issue with the flashing around the chimney. Long story short, even with it tarped it leaked. Meaning it wasn't the cap. I contacted the owner and told her it was still leaking...I even tested it with a hose to prove it. They have once again not replied (it's been several weeks) I had another roofing company out that temporarily sealed the flashing until they could come redo my entire roof (shingles were also defective) Funny enough, as soon as the flashing was sealed it stopped leaking. This company is aweful....don't use them! Fyi the video on the google site is my 6 year old roof!!!.....again, don't use them!"

    - S.W.

  • "Patty is the worst person to deal with. Stay away from this company!! Give Colony Roofing your business instead!"

    - C.W.

  • "Thomas put our roof on 8 yrs ago. They have been out here to fix a leak earlier this year. Leak was due to poor use of nails around our vents on the roof. This past weekend with all the rain, we had another leak. We called Thomas and they wanted a fee for estimate and a $400 min charge to fix the leak no matter what size. Needless to say we will not be recommending them again and we got roof fixed in 3 days with a free estimate and a small fee to fix. Thomas lost our business and we will be sure to let our friends know."

    - M.C.

  • "So if you want your roof to last don't use this company. Our new roof is 1 year and 6 months old and it is already leaking. I didn't get to choose the company that put on the roof because when we bought it is was the last owners choice. Now I know never to use them again. Now i will call another company to come fix their mistakes because they warranty their roofs for 1 year. Hood luck to you if you decided to use them recently, expect your roof to start leaking right after the warranty is up. Not a fan of customer service or business. I will take my services elsewhere."

    - A.S.

  • "Used this company some years ago. they were rude, and did a lousy job. Office woman got smart with me when I asked them to come back to fix the newly installed, leaky roof. One of the "men" got smart with my elderly Mother during one of the return "try & fix the leak" visits.Surprised they are still in business. Only good point about working with them was the price. Unfortunately it Is true, "You get what you pay for!"."

    - M.M.

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4.6 (18)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "My contact person at Thomas Roofing was Brian. He was honest and professional and more important he did not try to sell me something I did not need"

    - K.P, | HAMPTON VA
    May 23, 2019

  • "Customer asked us not to share his/her review."

    - X.X, | YORKTOWN VA
    May 14, 2015

  • "Customer asked us not to share his/her review."

    - X.X, | HAMPTON VA
    Dec 17, 2014

4.6 (18)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "My contact person at Thomas Roofing was Brian. He was honest and professional and more important he did not try to sell me something I did not need"

    - K.P, | HAMPTON VA

  • "Customer asked us not to share his/her review."

    - X.X, | YORKTOWN VA

  • "Customer asked us not to share his/her review."

    - X.X, | HAMPTON VA

  • - W.M, | CARROLLTON VA

  • "DO A PROFESSIONAL JOB"

    - R.B, | YORKTOWN VA

  • "do a very good job in a reasonable manner and do try to keep the area cleaned up."

    - G.P, | NEWPORT NEWS VA

  • "WERE VERY COMPETITIVE IN THEIR PRICING AND COMPLETED THE JOB IN A TIMELY MANNER"

    - F.C, | WILLIAMSBURG VA

  • "have a quality product"

    - P.N, | HAMPTON VA

  • "honest courteous and fair"

    - D.L, | YORKTOWN VA

  • - C.D, | YORKTOWN VA

  • "Really about their customers happy. And not take up anymore of their time then need. But thoroughly explain everything you need to know about the supplies, choices, colors, time frames."

    - S.N, | WILLIAMSBURG VA

  • "do good work"

    - J.H, | NEWPORT NEWS VA

  • - E.M, | WILLIAMSBURG VA

  • "made the process easly and easily understood. they inspired confidence from the estimate process to execution and follow up. Lots of clarity in their customer info packetand they delivered as they claimed in each phase. Our large and complex roof is a testiment to their accomplishment,"

    - J.T, | WILLIAMSBURG VA

  • "Customer asked us not to share his/her review."

    - X.X, | YORKTOWN VA

  • "do a quality job"

    - A.M, | Yorktown VA

  • "Customer asked us not to share his/her review."

    - X.X, | HAMPTON VA

  • "provide quality service, on time, with attention to detail. They have been in business locally for many years & have a record of dependability."

    - J.F, | Williamsburg VA

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