The Roof Doctor LLC

The Roof Doctor LLC

The Roof Doctor LLC
2854 S Redwood Rd Ste C4, West Valley UT, 84119 USA

Overview

About Us

The Roof Doctor is a full service and locally owned roofing company serving the Salt Lake City, Utah. We specialize in wind damage repairs, roof repairs, new roofs, roof removal, and taking care of our customers! The Roof Doctor is a GAF Master Elite Contractor, we have won the Angieslist 2015 Suoer Service Award, A+ rated accredited business with the Better Business Bureau, Elite Service award from Home Advisor, highly rated with Google and KSL Local, Best of 2015 on Thumbtack, and other awards. All of our employees go through manditory training and continuing education to make sure they are giving our customers the best product and service possible. So what is different about The Roof Doctor? We strive daily to set ourselves apart as the leaders in communication, service, value, integrity, character, and honesty. We focus on caring for you, your home, your gardens, and your neighbors. On behalf of the Roof Doctor Team, thank you for the opportunity to take care of your roofing and service needs. www.roofdoctorutah.com

At-A-Glance
Member Since:
2/3/2016
Certifications & Awards
Payment Options
Financing

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.8 (229)

Google Reviews

Contractor reviews from customers on Google

  • "Absolutely fantastic service - we had a leaky roof that needed repair; the team (very professional) gave us a quote quickly and completed high-quality work. They even came back after we had questions about the initial job. No more leaks!"

    - J.C, May 17, 2022

  • "Roof Doctor was AMAZING to work with and I couldn’t recommend them more highly! I worked with Chris and his team who provided excellent service through the entire process. Quality, timing, and price were all on point. Chris was very thorough with his initial inspection and assessment of roof damage from a tree fall on our house. He was prepared and easily able to negotiate with my insurance company to cover all repair costs. He also acted as the general contractor and communicated with other parties (gutter company) regarding repairs and scheduling to ensure seamless coordination. When I called to mention the tarp on my roof was coming undone (which was placed by another company via my insurance claim), Chris’s team cam out within the hour, in the rain, and fixed it quickly. Communication was excellent!! My questions and concerns were always answered right away (via text/phone/email). The team who replaced the roof did great and timely work. I was happy that they took concern with protecting landscaping, ensuring loose nails were not left, and putting everything back in place (gutters, heat wire, etc). I was in great hands with Roof Doctor and with Chris and his team!"

    - M.K, May 11, 2022

  • "Everyone was so kind and considerate. We had Stormy weather and they were right on top of getting things taken care of. And calling us to let us know when the things would be taken care of. I would recommend these guys to anybody and everybody they are wonderful very friendly very nice very professional"

    - T.L, Apr 25, 2022

See All Google
4.8 (229)

Google Reviews

Contractor reviews from customers on Google

  • "Absolutely fantastic service - we had a leaky roof that needed repair; the team (very professional) gave us a quote quickly and completed high-quality work. They even came back after we had questions about the initial job. No more leaks!"

    - J.C.

  • "Roof Doctor was AMAZING to work with and I couldn’t recommend them more highly! I worked with Chris and his team who provided excellent service through the entire process. Quality, timing, and price were all on point. Chris was very thorough with his initial inspection and assessment of roof damage from a tree fall on our house. He was prepared and easily able to negotiate with my insurance company to cover all repair costs. He also acted as the general contractor and communicated with other parties (gutter company) regarding repairs and scheduling to ensure seamless coordination. When I called to mention the tarp on my roof was coming undone (which was placed by another company via my insurance claim), Chris’s team cam out within the hour, in the rain, and fixed it quickly. Communication was excellent!! My questions and concerns were always answered right away (via text/phone/email). The team who replaced the roof did great and timely work. I was happy that they took concern with protecting landscaping, ensuring loose nails were not left, and putting everything back in place (gutters, heat wire, etc). I was in great hands with Roof Doctor and with Chris and his team!"

    - M.K.

  • "Everyone was so kind and considerate. We had Stormy weather and they were right on top of getting things taken care of. And calling us to let us know when the things would be taken care of. I would recommend these guys to anybody and everybody they are wonderful very friendly very nice very professional"

    - T.L.

  • "Rob was extremely professional, and honest. He came and inspected our roof, and where some other inspectors had basically lied about the condition of the roof, and immediately went into a sales pitch about replacing it, he basically said there needed to be a few repairs and said it would maybe need replacement in five years. There were no sales pitches, no strong arming, no lies. We were doing some other renovations, so I actually asked about the cost of a new roof, and he said he would provide a quote along side the repairs if we insisted. The quotes we received for the repairs were extremely reasonable, but the quote for roof replacement was well within our budget, and we opted for it. The work went for two days. The installers were very friendly, gave us the opportunity to move our vehicles out of the garage while they did their work, and took precautions with disposing of hazardous materials and nails. The best part is there was a very experienced crew, and they made short work of our roof and had it installed in two days. Working from home I could go watch most of the process, and it's clear they didn't cut any corners, just clean hard work of experienced professionals. I'd highly recommend the Roof Doctor, and we will be using them in the future for any of our roofing needs."

    - N.T.

  • "Roof Doctor did a complete 2 layer tearoff of old roof and installed new roof including new drip edge, roof vents, they even painted furnace vent pipe and sewer vent pipes. They had the job completely done in 2 days! Outstanding workmanship!! VERY HAPPY AND GLAD I PICKED ROOF DOCTOR FOR THE JOB!"

    - D.J.

  • "Chris was wonderful to work with and took the time to answer all of my questions. He was able to squeeze me in for inspection the same day I called and while they were booked several weeks out, an opening came up which allowed my services to be completed within a week. The crew arrived on time and did a good job on clean up. Estimate was fair for the work and I was given an honest assessment of the situation."

    - B.F.

  • "They were able to come out same day to diagnose the issue with the leak I had. The follow up was fast, professional, and they kept in communication throughout the day. Robert’s knowledge of roofing was clear and he explained everything thoroughly after performing a full thorough inspection. I will definitely use Roof Doctor again for any future needs. Highly recommended."

    - C.W.

  • "I am blown away with how well Chris and his team from The Roof Doctor handled our roof replacement. They were responsive, professional, fast, and detailed. They completely replaced our roof (including demoing a couple of old chimneys) in a few days, even when it was very cold out and had to de-ice the roof. Chris answered every question we had and we could not be happier with the end result."

    - R.C.

  • "Very fast service. They’re friendly and professional. Their prices are reasonable and fair. Thanks!"

    - S.D.

  • "Chris was great to work with and keep me up to date with all aspects of the work. Very happy with the job they completed."

    - W.B.

  • "These guys are crooks. Used them to remove a swamp cooler. I "thought" they did a good job so hired them back a couple years later for another job. Thats when things got ugly. Minimum charge of 450 bucks for 12min of work that my security camera captured. 3 nails and a gob of tar for a "repair". No warranty period! Roof still leaking!!! Owner emailed me telling me that he has truck payments, insurance, supplies, gas bill, etc so they have to charge a minimum no matter the size of the job. Made me question their 1st job on my roof so i hired another company to replace the entire roof. Turns out that the Roof Doctor charged me labor and marerials for 2 layers of shingle install during my swamp cooler removal when my roof only has 1 layer. When Roof doctor gave me an estimate to replace my roof it is $3000 more then other companies. Owners last words to me were "you can always just say no"... very unprofessional!"

    - K.S.

  • "Had them replace our roof back in November. Has been phenomenal in not only the product, but they completed a decent roof size in two days time. Post inspection even lead to the lead calling the crew back for additional clean up due to his personal dissatisfaction with some of the minor debris left behind. Would recommend absolutely."

    - T.H.

  • "These guys are the best! We searched for months trying to find someone we trusted to replace our roof and who was reasonably priced at the same time. Chris was great to work with and even helped with my insurance claim. He was very responsive and took the extra time to answer all of my questions; the communication exceeded my expectations. The roof looks great and they did a really good job cleaning up when they were done, which I really appreciate. I have no complaints and highly recommend these guys!"

    - D.G.

  • "Right around Christmas our kitchen skylight started to leak. It was not a fun time to have a leak in the kitchen that's for sure. I made a few calls and of course everyone was busy because of the snow we had received. Long story short Chris was awesome, they came and gave us a very fair estimate and on a clear day came out and did the repair. Thanks again!"

    - A.A.

  • "The workers showed up early and worked hard. I was glad to see that a full crew, 4-6 workers, got the job done professionally and quickly. We are very pleased with the process, from the starting bid to follow up after the job was done. One vent was placed incorrectly and the company was quick to rectify the problem."

    - B.B.

  • "Great service, they were able to get me in fast and delivered amazing results. Will recommend to anyone needing any roofing related needs. These are the people you need!"

    - I.B.

  • "The people that replaced our roof were very professional and kind people. They were always on time and very hard workers. They made sure to clean up their messes which was very much appreciated. The cost was very reasonable. I would highly recommend The Roof Doctor and would use them again if needed."

    - N.S.

  • "Ryan Peterson was wonderful to work with. He kept me informed and explained things very well. Following installation he followed up to make sure I was happy with their work. At my request he cheerfully redid the gutter to drain at the opposite end of the house and actually helped his installer complete this at the the end of a long hot day of work. I was most impressed."

    - L.R.

  • "Over time I have lost several shingles on my roof to wind storms. I contacted Chris with roof doctors for repair of those shingles. He took a sample piece and went out and found the perfect match to replace the shingles I had lost, previously installed by a different company. When Chris showed up, not only was he professional, he was efficient and the job he did was seamless! I was completely unable to tell where the repairs were done. When looking at it closely, they were very secure, more secure than all my other previous shingles. Very impressed and if I ever need roof repair again, I will definitely call and request Chris!"

    - A.L.

  • "These guys were awesome on time fast and great quality. Recommend you use them if you want a great job."

    - S.R.

  • "Roof Doctor replaced the flat top roof on my mother-in-law's home while I was visiting two weeks ago. We were so impressed with their professionalism and with the final product. What was formerly a leaking tar and gravel roof from the 1960s is now a beautiful waterproof roof completed in less than 3 days. Roof Doctor brought a dumpster and cleaned up everything. They responded quickly to my mother-in-law's initial call, their work was very reasonably priced, and workers were all professional and kind and helpful. We are all very impressed with this company. I would absolutely hire them to work on the roof of the home I own if I needed repairs."

    - C.B.

  • "Rob (the owner) and Chris are total pros at The Roof Doctor. My roof received damage from a wind storm, and The Roof Doctor went to bat for me with my insurance company. My new roof wouldn't have happened without the time, effort, and attention to detail Rob and Chris put in on my behalf with my insurance company. The end result was a beautiful new roof that has added protection and value to my home. I highly recommend them for your roofing needs, large or small."

    - J.R.

  • "Guy comes out, early even, evaluates my roof; very straightforward and honest; didn't try sell me on service I didn't need; and didn't even charge for the inspection. What else can you ask for? Would use them a million times over."

    - E.S.

  • "We had been left in the wind by another contractor. I called seeking help and that same afternoon help arrived. We have future work that will need to be done, but I now know where I am going to go to get that done. These guys are amazing. Office staff was sympathetic to my situation and the person that showed up was no nonsense and not trying to get to me buy something I didn't need. He also was honest about what he could and could not do for qualities sake. Which I appreciated."

    - H.C.

  • "We recently bought a home that had the original shingles from the 90's. We received a handful of quotes and the Roof Doctor was the most affordable. They identified a dead-zone (where water will pool up due to lack of proper slope) on our roof and provided details on how they would resolve it at an affordable cost. Other companies wanted to add layers of shield rather than solving the actual problem. We were also concerned with how many layers might be on the roof, the Roof Dr. came out to confirm to ensure there would be any surprises. We were going to have to wait a little while and since we were concerned about the roof they even came out to make any repairs to tide the roof over until it could be replaced (no extra cost!)! The process of ordering and getting scheduled was extremely easy. It's spring so there was rain and snow which caused some delays but Chris was great at keeping me informed throughout the process. Then once they started they were finished in a day and half - and we have a big roof! They cleaned up after tear down and after re-shingling. I can't say enough good things about this company. They were professional, responsive, fast, affordable, reliable, respectful, and did a great job! We are so happy! Use this company. Stop looking at others and just use The Roof Doctor. You will not be disappointed!"

    - M.F.

  • "We are delighted with the work of The Roof Doctor. Jason and Braden were wonderful to work with the two days they spent installing the roof over our garage and carport, including some modifications such as installing skylights. They worked tirelessly and professionally. Shaun provided the estimate and supervision of the job, which was finished ahead of schedule, and they kept us advised of the scheduling and everything we needed to do ahead of time. I joked that I would call Jason and Braden back for spring cleaning next year because they did a fantastic job of cleaning up this site where they worked so that we could have our Easter gathering a couple days later. Thanks for a great job, good communication, and no surprise charges."

    - S.J.

  • "Shaun was quick to respond and very professional, he gave a great price for a leaky roof and was easy to work with. His team also completed the job very quickly and they did a great job."

    - S.D.

  • "The new roof is truly amazing and makes the house look like new! Shaun and his crew were excellent, I’d highly recommend the Roof Doctor. All the work was done precisely as stated and scheduled! Their professionalism and diligence are appreciated."

    - B.M.

  • "The Roof Doctor did a great job repairing our roof and redoing the garage roof. They were quick, efficient, and did an excellent job. Sean and Rob worked well with our insurance company and kept us up to date and informed to get the repairs we needed. Kristy (in the office) answered calls and questions quickly and efficiently. I would recommend them to anyone needing a new roof or repair. Thank you for a job well done."

    - L.N.

  • "Recently had damage to the roof from a windstorm is Salt Lake City, UT. Many homes were damaged and roofing contractors were not responding in a timely manner due to the overwhelming amount of work after the storm. The Roof Doctor thankfully was able to call us back and look at the damage to the roof. They gave us a timely quote and committed to repairing the roof at their first opening. Chris was very helpful and came back immediately to cover the roof damage to prevent further damage from water infiltration. This was before we even signed a contract! Chris continued to communicate all of the details for the repairs and schedule. Work was performed in a timely and professional manner. I would recommend Roof Doctor and use them again. Great guys!!!"

    - C.R.

  • "We just recently had The Roof Doctor do a complete roof repair on our home! We worked with Shaun and it was an absolutely incredible experience!! There was never a time I called Shaun and he didn't answer. He was on top of everything always and helped guide us through the insurance claim process. He went out of his way and adjusted his schedule to meet our insurance adjustor when he didn't need to but I felt more comfortable if he was there, so he made it happen. Seriously, these guys are the best! They did my brother's roof a few months ago as well and we really just can't say enough good things about them! THANK YOU Shaun and the whole Roof Doctor team!!!"

    - A.C.

  • "The Roof Dr. was fantastic, super professional, prompt and followed through with all promises. They were the only company out of 5 that truly listened when I discussed my overall concerns and offered a solution that fit within my budget. Often times, you have when you have work like this done there can be some minor concerns after the job is completed. These guys came back multiple times and fixed all of my concerns with no hassles at all. Even after having been paid. I am extremely impressed with their quality and commitment to quality in their work. Sincerely, Thank you!"

    - J.E.

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4.8 (35)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - L.H, | Salt Lake City UT
    Jan 2, 2022

  • "Customer asked us not to share his/her review."

    - X.X, | Salt Lake City UT
    Sep 2, 2021

  • "Excellent Contractor"

    - R.A, | Salt Lake City UT
    Jul 1, 2021

4.8 (35)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - L.H, | Salt Lake City UT

  • "Customer asked us not to share his/her review."

    - X.X, | Salt Lake City UT

  • "Excellent Contractor"

    - R.A, | Salt Lake City UT

  • "Customer asked us not to share his/her review."

    - X.X, | Sandy UT

  • - B.N, | Tooele UT

  • "INFORMATIVE & KNOWLEDGEABLE"

    - B.M, | South Jordan UT

  • "Customer asked us not to share his/her review."

    - X.X, | Salt Lake City UT

  • "PROFESSIONAL & COURTEOUS"

    - R.M, | Draper UT

  • "Customer asked us not to share his/her review."

    - X.X, | Sandy UT

  • "Professional and Knowledgeable Contractor%21"

    - R.D, | Layton UT

  • "Customer asked us not to share his/her review."

    - X.X, | Murray UT

  • "Customer asked us not to share his/her review."

    - X.X, | Midvale UT

  • "Professional timely"

    - D.S, | Sandy UT

  • "they said it would take 3 days,"

    - L.V, | Midvale UT

  • "GREAT CONTRACTOR"

    - M.M, | West Jordan UT

  • - N.P, | Salt Lake City UT

  • "Customer asked us not to share his/her review."

    - X.X, | Murray UT

  • "WILL RECOMMEND!"

    - S.M, | West Jordan UT

  • "Customer asked us not to share his/her review."

    - X.X, | Orem UT

  • "PROFESSIONAL WAS AVAILABLE"

    - S.H, | Taylorsville UT

  • "Customer asked us not to share his/her review."

    - X.X, | Taylorsville UT

  • "Customer asked us not to share his/her review."

    - X.X, | Cottonwood Heights UT

  • - D.P, | West Valley City UT

  • "Customer asked us not to share his/her review."

    - X.X, | Cottonwood Heights UT

  • "Customer asked us not to share his/her review."

    - X.X, | West Jordan UT

  • "Wonderful experience"

    - J.H, | West Valley city UT

  • "GREAT JOB."

    - S.H, | Sandy UT

  • - R.C, | Salt Lake City UT

  • - A.R, | Murray UT

  • "THE CONTRACTOR ERE CURITOUS"

    - T.W, | West Valley City UT

  • "CORY WAS VERY PROFESSIONAL AND"

    - S.W, | Syracuse UT

  • "Very Professional and Fast Roofing Contractor"

    - B.M, | Salt Lake City UT

  • - D.S, | Kearns UT

  • "Quality, Experience and Professional Contractor"

    - B.S, | Draper UT

  • "HELPFUL DURING OUR TIME OF STRESS"

    - S.P, | Perry UT

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