The Roof Masters

The Roof Masters

Member Since: 11/20/2017

4.9

(45)

2304 La Mirada Dr, Vista CA, 92081 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.9 (45)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    X.X, Chula Vista CA
    Oct 5, 2020

  • "Customer asked us not to share his/her review."

    X.X, San Diego CA
    Aug 25, 2020

  • "VERY PROFESSIONAL"

    H.R, Oceanside CA
    Jul 27, 2020

4.9 (45)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • X.X, Chula Vista CA

    "Customer asked us not to share his/her review."
  • X.X, San Diego CA

    "Customer asked us not to share his/her review."
  • H.R, Oceanside CA

    "VERY PROFESSIONAL"
  • X.X, San Diego CA

    "Customer asked us not to share his/her review."
  • C.W, San Diego CA

  • L.D, San Diego CA

    "PROFESSIONAL TIMELY AFFORDABLE"
  • D.L, Vista CA

    "AN EXCELLENT JOB GOOD"
  • N.W, Carlsbad CA

  • C.A, National City CA

  • S.Y, Oceanside CA

    "GOOD CONTRACTOR"
  • X.X, Oceanside CA

    "Customer asked us not to share his/her review."
  • G.B, Lemon Grove CA

    "The contractor and workers were outstanding"
  • C.S, Poway CA

  • L.S, Ramona CA

  • J.M, san diego CA

    "JMMS ROOFING REVIEW"
  • D.L, Escondido CA

  • J.H, Oceanside CA

    "ROOF MASTERS HAS COMPLETED SEVERAL"
  • L.L, Chula Vista CA

  • D.O, San Marcos CA

    "COMPLETELY SATISFIED"
  • D.A, San Diego CA

  • B.J, Oceanside CA

    "great contractor"
  • D.P, Oceanside CA

  • G.R, Hemet CA

    "Trustworthy and reliable."
  • K.F, San Marcos CA

    "JHONNY MARTINEZ THE ROOF MASTERS"
  • J.C, Santee CA

    "The Roof Masters %26 GAF"
  • W.P, Escondido CA

    "AT WORK FROM START TO FINISH"
  • L.V, Carlsbad CA

    "THE ROOF MASTERS"
  • W.H, Lemon Grove CA

    "EXCELLENT WORK!"
  • K.W, El Cajon CA

  • X.X, Lake Elsinore CA

    "Customer asked us not to share his/her review."
  • J.S, Costa Mesa CA

    "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"
  • R.R, San Diego CA

    "Professional and Knowledgeable Contractor."
  • M.A, San Diego CA

  • J.B, San Diego CA

  • D.H, San Diego CA

    "ROOF MASTER"
  • P.C, Escondido CA

    "PERSONABLE, CARING-ONWER & EMPLOYEES"
  • M.R, Oceanside CA

    "MY CONTRACTOR WAS THOROUGH"
  • M.W, La Mesa CA

    "Awesome Job%21"
  • J.D, La Mesa CA

  • X.X, Bonita CA

    "Customer asked us not to share his/her review."
  • G.H, Carlsbad CA

    "Great Roofing Contractor"
  • S.R, Carlsbad CA

  • B.C, Chula Vista CA

    "Great job%21"
  • M.A, Oceanside CA

  • T.A, Carlsbad CA

    "ROOF MASTERS WERE EXCELLENT!"
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Google
4.7 (78)

Google Reviews

Contractor reviews from customers on Google

  • "Thank you for the great, outstanding service from Jhonny, Vanessa and Diana. This is a QUALITY Roofing Company that you can trust. This Company provides QUALITY service and their kindness is appreciated. I highly recommend this Roofing Company. You can trust them and they do not take advantage of seniors. They were recommended by my neighbor and I am very happy indeed to have found them. When you get a leaky roof, it is a very stressful situation. These individuals put me at ease, and came out immediately to access the roof. You will not be disappointed with this high quality ethical Company. Halo & Mars."

    A, Jan 6, 2021

  • "Great job. Professional and worl quick to fix your roof!"

    B.C, Dec 26, 2020

  • "Things are crazy with COVID, so it is near impossible to get a contractor to your house these days given how busy they are, especially for small jobs. We had a roof leak and getting people to even respond was tough. Roof Masters responded, inspected the job, and scheduled something a couple months out. When the time came, they confirmed the appt and showed up ready to go. They were professional and the job ended up being a little more involved than I realized, but it was simple for them and clearly nothing they didn't expect, so they didn't miss a beat. They were polite, professional, and cleaned up like they were never there. Definitely recommended!"

    A.P, Dec 17, 2020

See All Google
4.7 (78)

Google Reviews

Contractor reviews from customers on Google

  • "Thank you for the great, outstanding service from Jhonny, Vanessa and Diana. This is a QUALITY Roofing Company that you can trust. This Company provides QUALITY service and their kindness is appreciated. I highly recommend this Roofing Company. You can trust them and they do not take advantage of seniors. They were recommended by my neighbor and I am very happy indeed to have found them. When you get a leaky roof, it is a very stressful situation. These individuals put me at ease, and came out immediately to access the roof. You will not be disappointed with this high quality ethical Company. Halo & Mars."

    A

  • "Great job. Professional and worl quick to fix your roof!"

    B.C.

  • "Things are crazy with COVID, so it is near impossible to get a contractor to your house these days given how busy they are, especially for small jobs. We had a roof leak and getting people to even respond was tough. Roof Masters responded, inspected the job, and scheduled something a couple months out. When the time came, they confirmed the appt and showed up ready to go. They were professional and the job ended up being a little more involved than I realized, but it was simple for them and clearly nothing they didn't expect, so they didn't miss a beat. They were polite, professional, and cleaned up like they were never there. Definitely recommended!"

    A.P.

  • "Sorry... they are much too busy right now! At least that is what I was told on the phone, too busy to take on 1 inspection, too busy to provide an estimate of cost, even too busy to discuss future work. We only need a rough estimate and aren't planning the inspection for at least a few more months.... nope, sorry, don't have time for you, simply too much work and too too busy! Got it, they don't need or want our business... very short sighted. will find a different company to work with. Response to owner: Thanks for your immediate response to my review, very impressive that you were able to dedicate your busy schedule to make time. To imply any other company that has better customer service than yours (whether busy or not) would not be a “GOOD” or successful company is humorous and transparent. I also asked to schedule in advance to get a proposal and was given a flat out NO over the phone, so there will be LOTS of opportunities for future work, they will just go to a company that regardless of how busy they are, still insist their employees at every level (including whomever answers the phone) maintain professionalism and customer service. It’s a small world and word gets around. Good luck!"

    E.B.

  • "The Roof Masters crew was great to work with. They were on time, worked quickly, and cleaned up the worksite. We would definitely would use them again."

    B.B.

  • "The roofing people were supposed to come back to properly fix a water heater venting problem they created but failed to return on 2 occasions. The initial fix was definitely sub-standard and almost laughable. The landlord had to get his own people to finish the job properly since they never came back to finish the job once they had been paid. FOLLOW-UP: SOON AFTER THE ORIGINAL REVIEW WAS POSTED, THE COMPANY SENT OUT PROFESSIONALS THAT PROPERLY FIXED THE WATER HEATER DUCTING. ALL APPEARS TO BE FINE AT THIS POINT. THEREFORE, I MODIFIED MY ORIGINAL REVIEW."

    G.L.

  • "This is my second time using The Roof Masters. They were scheduled at 8:00 and arrived on time. They were fast and did a great job . The clean up was as if they had not been there. I am very pleased with the work and will use them again if need be. Thank you Chuck Sutherland"

    D.S.

  • "I am not sure how they have gotten this many positive reviews, unless there have been recent changes leading to my terrible experience. Three big things stood out: They offered a large cash discount (Which means that they are not reporting their income and are not paying their liability and workman's compensation insurance, which would have put me at a great risk if I hired them) They said that they would not get a permit (Against my city's building department regulations) They offered to come back and undercut any other price that I got from another roofer. (As unethical as it gets) Steer clear of this company. As I said, I am not sure if there has been a change in management or if all of these "great" reviews are either paid for or from customers they gave this great cash discount to in exchange for positive feedback. BEWARE Response: Just because you have valid insurance, doesn't mean you are reporting everything. There is no other reason to offer a cash discount. Cashing a check is free. Often times banks charge for large cash deposits on a business account. Shady Shady Shady. Unless you can possibly offer one good reason to offer a cash discount over taking check? There was no misunderstanding. Your salesman said right out that a permit was not required, which is a direct lie according to the city. Something being common does not make it right or ethical."

    Y.2.

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