The Roof Detective

The Roof Detective

The Roof Detective
4438 Indianola Ave, Columbus OH, 43214 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
8/19/2021
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.9 (43)

Google Reviews

Contractor reviews from customers on Google

  • "Last year I purchased my first home. It’s an older home that has had lots of repair issues so I’ve had many awful experiences with shady companies and overpriced, untrustworthy repair “professionals”. The Roof Detective was the 4th company I contacted about my leaking roof. Had I known then what I know now, I would’ve called them first and wouldn’t have bothered to call anyone else. To say I’ve been blown away by their professionalism, timeliness and extra effort, would be a huge understatement. Their representative Jesse Thoen has gone above and beyond to help me through the tedious process of convincing my home owners insurance to cover my roof replacement. He worked along side of me every step of the way and helped me understand the language necessary to get the coverage I needed to pay for my roof. He is the first person in my homeownership journey that has really had my back! If you are looking for a company that will blow your socks off, The Roof Detective is it! I’d give them 10 stars if I could! Thank you Jesse and The Roof Detective for being my hero. I’m so grateful for you!"

    - C.N, Apr 26, 2022

  • "Roof Detective did a great job replacing my roof and gutters. Keith Meyer was always available to answer our questions and the roofers were quick and efficient and left no mess."

    - D.H, Apr 25, 2022

  • "I phoned The Roof Detective as the work on part of our roof paid for by the previous homeowner was done by them. The owner was super responsive, texting me back and arranging for someone to come out even though he was flying to the Super Bowl to see Cincinnati play. It turns out the current leak wasn't from their work, but on an original part of the roof. Their bid to repair the flat roof tied for the lowest of three buds I got. But all I am paying them is $400 for the tarp they put up while the roof was leaking, and I hired one of the more expensive companies to do the actual roof repair. Why is that? Because I called two other companies for bids after The Roof Detective told me I needed a while new roof for $20k. I told both of the other companies when they came to bid "I think my main roof is shot, will you look at the whole thing?" And both of them said I needed just a flat roof repair for $3500-4000. If my roof was truly shot and needed $20k in work you would think at least one other roofing company would find that in an inspection. They didn't. I went with the competitor as I lost faith in The Roof Detective after they suggested so much extra work was necessary."

    - J.M, Apr 25, 2022

See All Google
4.9 (43)

Google Reviews

Contractor reviews from customers on Google

  • "Last year I purchased my first home. It’s an older home that has had lots of repair issues so I’ve had many awful experiences with shady companies and overpriced, untrustworthy repair “professionals”. The Roof Detective was the 4th company I contacted about my leaking roof. Had I known then what I know now, I would’ve called them first and wouldn’t have bothered to call anyone else. To say I’ve been blown away by their professionalism, timeliness and extra effort, would be a huge understatement. Their representative Jesse Thoen has gone above and beyond to help me through the tedious process of convincing my home owners insurance to cover my roof replacement. He worked along side of me every step of the way and helped me understand the language necessary to get the coverage I needed to pay for my roof. He is the first person in my homeownership journey that has really had my back! If you are looking for a company that will blow your socks off, The Roof Detective is it! I’d give them 10 stars if I could! Thank you Jesse and The Roof Detective for being my hero. I’m so grateful for you!"

    - C.N.

  • "Roof Detective did a great job replacing my roof and gutters. Keith Meyer was always available to answer our questions and the roofers were quick and efficient and left no mess."

    - D.H.

  • "I phoned The Roof Detective as the work on part of our roof paid for by the previous homeowner was done by them. The owner was super responsive, texting me back and arranging for someone to come out even though he was flying to the Super Bowl to see Cincinnati play. It turns out the current leak wasn't from their work, but on an original part of the roof. Their bid to repair the flat roof tied for the lowest of three buds I got. But all I am paying them is $400 for the tarp they put up while the roof was leaking, and I hired one of the more expensive companies to do the actual roof repair. Why is that? Because I called two other companies for bids after The Roof Detective told me I needed a while new roof for $20k. I told both of the other companies when they came to bid "I think my main roof is shot, will you look at the whole thing?" And both of them said I needed just a flat roof repair for $3500-4000. If my roof was truly shot and needed $20k in work you would think at least one other roofing company would find that in an inspection. They didn't. I went with the competitor as I lost faith in The Roof Detective after they suggested so much extra work was necessary."

    - J.M.

  • "Roof detective was extremely quick and did a wonderful job replacing my much needed roof. They were thorough and helpful- definitely recommend!"

    - J.K.

  • "Great contractors. They go above and beyond"

    - J.C.

  • "I can not say enough about The Roof Detective and their staff. Cody Ridenour was there every step of the way from the initial conversations about the roof and repair to my box gutters to the final install and repair. He was available when ever I needed to answer questions concerning my project. I also was pleased with the interest that Shane Kaylor, owner, took in my project as well. From every aspect of this job, the initial conversations to the installation by Patricia and her crew, it could not have gone any better, Everyone involved was knowledgeable, friendly, and extremely professional. I would highly recommend them for any roofing job you may have."

    - B.O.

  • "These guys are truly the best in the business. Our home needed structural reinforcement as well as a new roof and after calling several roofing companies, TRD was the only one that had the expertise to take on the entire scope. Jeff at TRD came out the same day to assess the roof. No high pressure selling and thoroughly explaining what needed to be done. The crew started a few days later with the utmost attention to detail. Jeff was there the entire time keeping me posted on the progress and making sure I was satisfied. Even the owner made an appearance to make sure everything was going well. Highly recommend if you’re in the market for a new roof."

    - I.N.

  • "That also did our siding! It was great working with Jeff and he was very patient with my changes. All the crews were gray and respectful. I’d choose them again."

    - E.J.

  • "I had several companies come and provide estimate’s to help repair some storm damage on my roof. The Roof Detective had the most thorough inspection and estimate of any other company. James Herlan did a great job keeping me informed every step of the way and worked with my insurance company on getting the claim adjusted when needed. My roof was put on quickly and professionally. I am very satisfied with the process and the product."

    - D.N.

  • "Great, thorough service. Explained everything step-by-step, timely professional work. Highly recommend."

    - T.W.

  • "We had a very good experience with James Harlen the salesman, he look after us very well, answer all our questions, he went over and above to please us. He always answer our calls and texts. Overall I would recommend The Roof Detective to anyone and ask for James, he is the best."

    - R.G.

  • "We had new gutters installed, they had replace the facia boards. Danielle and her team were prompt, professional and a joy to work with. They were able to correct the issue with the boards and get the gutters up in record time. I would 1000% recommend The Roof Detective to anyone looking for not only a great price on repairs, but a quality repair done quickly. Thank you so much!!!"

    - Z.B.

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