This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.
"We contacted 3 organizations for a quote on replacing gutter. Superior was prompt in the response. They arranged for a visit, completed the visit with a written estimate on site, before we even heard back from the 2 others. They were very prompt, polite, and professional. I was not home when they were working but I was always kept informed on their progress and am very pleased with the workmanship. I have had other businesses claim they do craftsman work but have been far short in reality. This company didnt make that claim but i see the proof in their quality of work. I would absolutely use this company again."
"Let's have a big shout-out for Superior Siding ! Mason gave a quote on the house; Branden and Shawn did the installing of the corners on the house. They were all very professional and courteous, they made sure to make me feel comfortable in reaching out anytime with questions. Their work was done with accuracy and excellence, it was amazing ! The color matching of the corners to the hose was perfect, it really pops ! I would recommend this company to anyone, best part they're local. Thank you all for the excellent work !"
"We used Superior for gutter installation around a new barn. The entire process went smoothly. Mason, Maxwell and Jake provided wonderful customer service, continuous follow through, friendly and professional throughout. Attentive to details, questions and requests. They were skilled & knowledgeable with tools & methods for the installation. They provided a perfect match to the barn. We will certainly refer this company to others. A job well done! J.R. - Rapid City, SD"
- "We contacted 3 organizations for a quote on replacing gutter. Superior was prompt in the response. They arranged for a visit, completed the visit with a written estimate on site, before we even heard back from the 2 others. They were very prompt, polite, and professional. I was not home when they were working but I was always kept informed on their progress and am very pleased with the workmanship. I have had other businesses claim they do craftsman work but have been far short in reality. This company didnt make that claim but i see the proof in their quality of work. I would absolutely use this company again."
- "Let's have a big shout-out for Superior Siding ! Mason gave a quote on the house; Branden and Shawn did the installing of the corners on the house. They were all very professional and courteous, they made sure to make me feel comfortable in reaching out anytime with questions. Their work was done with accuracy and excellence, it was amazing ! The color matching of the corners to the hose was perfect, it really pops ! I would recommend this company to anyone, best part they're local. Thank you all for the excellent work !"
- "We used Superior for gutter installation around a new barn. The entire process went smoothly. Mason, Maxwell and Jake provided wonderful customer service, continuous follow through, friendly and professional throughout. Attentive to details, questions and requests. They were skilled & knowledgeable with tools & methods for the installation. They provided a perfect match to the barn. We will certainly refer this company to others. A job well done! J.R. - Rapid City, SD"
- "I literally never write reviews but I had such a great experience with this company - I’m breaking out my thumbs to make sure I share it. These guys helped us repair our roof, siding, gutters, fascia from a hail storm as well as some extra siding and fascia that were not hail related. Chad, the owner is a straight shooter, is honest and very knowledgeable. Jason, our sales rep worked his tail off for us. Seriously this guy put in a ton of hours helping with quotes, dealing with us changing our minds and helped us battle with our insurance company for year! Everyone one of the Supervisors we dealt with were professional, kept us posted about start dates and made sure the job site was left in the same condition before they started. Ivan was the roofing supervisor and did a great job especially with the change orders. Maxwell was the gutter supervisor and did a great job making sure the flow, in our difficult roof line, was done right and drained properly. Luke was the siding supervisor and did a great job installing our new James Hardie siding and our fascia. Luke walked around with me and he made sure whatever needed to be touched up or tweaked was done before him and his crew left. Everyone my wife and I spoke with were professional, jovial, knowledgeable and did a great job from the folks in the office, the painter and all the crew. We would absolutely recommend this company and will most definitely use them again!"
- "Very professional, friendly and prompt service they provided for me. Checked up on me down the road to make sure things were going well with my roofing installation. Reviewed with me the whole process at the beginning of the procedure to make sure I was comfortable with there service and understood the process. As a single woman getting on in age, I truly appreciated the excellent professionals they are."
- "So Maxwell, Jacob & Faron came out this morning to install the gutters. They were very fast and super professional. Made the gutters look absolutely perfect on our house and went above and beyond on the clean up…. I am very happy with everything that they did today and will be using their service in the future for annual cleanings…thank you guys…job well done."
- "A huge wind-storm came through and ripped some of the facing on our roof, fortunately it didn't get bent! Brandon was able to get over just a couple days after it happened, and got things put back together better than new! I appreciate the speed, and the skill Brandon showed in being able to use the existing metal and left it looking perfectly fine! I highly recommend this company!"
- "Hardy Siding replaced our hail damaged vinyl siding. Superior did a fantastic professional job. We have the best looking house in the neighborhood! The expert design from Todd, the 25 year warranty, the hail proof and sun fade proof Hardy plank is gorgeous. The installation uncovered some water damage to framing, and some dry rot damage to the header at our garage door. Superior fixed the damage at no additional expense. Excellent customer service!! Worth every cent. We no longer fear the weather here in Rapid Valley. I would recommend them to anyone and will definitely have them replace our windows when the time comes. Our house survived 15 years of vinyl siding, with many hail damage holes sealed with clear caulking. Our house feels brand new and our heating and cooling costs have decreased since we had Hardy siding installed summer of 2020. Thanks to a great company and the outstanding product we purchased."
- "Max and Jacob did a great job. I had the gutters done a while back ago by another company that I won’t mention. The quality of work was so poor that I had to get them redone. I’m glad I chose Superior Siding this time around! I want to thank Mason for the great communication and professionalism. I want to thank Max and Jacob again for their hard work and great results."
- "Colin, Adam and Taylor are very knowledgeable, polite and helpful. The work looks great and they kept me in the loop on what needed to be done. Very happy with their work. Would definitely call this company back again."
- "We used Superior Siding to replace the old Cedar siding that was on our house. We're extremely pleased with their work. They were timely, polite and Luke even came on a weekend to fix a piece of soffit that had blown loose in the wind. They kept a clean work area and they were receptive to our specific wants on the house. I was so impressed with Luke's work ethic I would hire him away if he wasn't so happy with Superior Siding."
- "We had Superior Siding replace our steel siding with James Hardie Fiber Cement Siding. Colin and his crew were great to work with through out this job. We were so happy with the work they did. We had 2 different siding companies put on 2 different brands of steel siding. They never sealed around the doors and windows like Colin’s crew did. No more drafty windows. Our house looks great. I have neighbors drive by and tell us how beautiful the house looks. Colin was so easy to work with. If we had any questions or concerns he answered our questions, and fixed any problems we had right away. The weather was terrible, snow and extreme cold. Colin would notify us if they couldn’t work because of the conditions. I would recommend Superior Siding to do any type of job they advertise they can do. We are very pleased with the crew and salesman Eric that helped us. Very professional. They do excellent work."
- "Superior delivered great service from start to finish. From the initial sales meeting to figuring out what I wanted to making sure everything was installed perfectly, service was flawless. The crews took great care to make sure my property looked clean when they were done and were willing to give me status updates along the way. Every time I had a question about something the staff was very responsive. I’m definitely going to use them for my next project."
- "Colin and his crew did a great job on my siding project. He kept me updated and informed on the progress and I was able to communicate regularly with him. They took pride in the work they did to complete the job! My house looks great!"
- "Mason, Oliver and Jacob were phenomenal and professional in their execution of their duties. My work project quote was honored as is and very reasonable in the cost of the project. I will be doing business with Superior Siding in the future as needed with confidence knowing their word is their bond."
- "Highly recommend! Great communication throughout the entire process and install crew was great. Very happy with the product and will hire again in the future - thank you!!!"
- "I would just like to say that Superior is the best gutter installers in town and probably one of the best in the country. Another thing is that I didn't have my Christmas lights taken yet when they arrived, and instead of leaving they took them down, wrapped up the lights, even put the clips in a bag for me. I mean wow that is awesome. Thank you so much the Gutters look amazing."
- "I had to wait a little while for my installation but it was totally worth it . Great communication, fantastic work , installation was fast and professional. Mason and Max are a great representation of Superior. I'm a customer for life and would highly recommend."
- "Working with the superior siding team has been a great experience. Their craftsmanship, thoughtfulness and customer service have been above and beyond expectations. Molly and I would recommend using this company for any exterior project in your future."
- "Superior Siding took care of all of our home's storm damage -- new roof and gutters, and all new siding for the entire house. Chad Roth was great to work with! He answered all our questions as they came up, and kept in touch throughout the job by text and phone calls. The crew did a great job with the new siding, and we're very happy with the finished job! In this hail prone area, we wouldn't hesitate to call them again for any needed work!"
- "Thoroughly cleaned the gutters. Very efficient and courteous. I’ve been having Superior clean the gutters for 3 years since moving in, and they’ve always done a great job!"
- "Ben, Maxwell & Oliver were great! They were friendly, courteous & efficient! The house looks great! I'm very happy! Because of these 3 guys & the work they did, I will continue using Superior! In fact, I will use this company to get three windows that need replacing. Thank you for an excellent job & saving me from breaking anymore fingers! They'll understand! 😁"
- "Max, Ben and Oliver replaced gutters on our motel. I am always a little apprehensive with a contractor that we have never used before but when Max introduced himself and discussed the plan, my apprehension was gone. These three men had excellent customer service skills, impeccable thorough work skills, and cleaned the area once finished. I am so impressed with Superior Siding I will recommend them, especially to request Max, Ben and Oliver! Thank you guys!!"
- "My experience with Superior has been nothing short of fabulous. Everything that I wanted to be done was done excellently. The workers were very efficient and hard working. I appreciated being kept informed of the progress. I would definitely refer this company to friends and relatives."
- "On 10 August a Superior Siding crew replaced the entire metal roof on my 42 x 70 foot shop. They did the entire job in one long day and it is absolutely perfect. They hauled away all the old metal and policed the yard, making sure they picked up all the fallen screws, etc. with a magnet. Very, very impressive. Tim, Jason and the owner Chad all were continually friendly, responsive and professional for this project and really came through to make sure we are happy with the work. I highly recommend Superior Siding!"
- "Window wraps to replace hail damaged wraps. Paul did a very good job and finished work looks great. He worked efficiently as a 1-man crew. Extended period from call to get estimate to finished work, but that was result of large backlog due to widespread hail damage in community, and time period was disclosed upfront, so it was expected."
- "We are in the process of getting our hail damage repaired. Eric has been in touch with us and guiding us through this process. The roof has been replaced and the crew was very professional in doing this job. A "thumbs up" to Max and Oliver on the great job done on our gutters. Very friendly and knowledgeable. Will not hesitate recommending Superior Siding to anyone looking for great quality and friendly staff to work with. Steve and Linda"
- "Superior did a great job installing gutters on my house!! The price was fair for the work being done, the quality was excellent and they did what they said they would do. This is the second time I have used Superior and I will call them again. Great work and thanks for your professionalism!!! Kevin"
- "Had window wraps replaced due to damage and being outdated. From the start Mason was quick with an estimate and scheduling. Paul and Brandon came over for the install and did a fantastic job! They went above and beyond to make sure I liked the work and answered all of my questions! Will definitely call again!"
- "2021 Stone siding: After having such a wonderful experience with the gutter replacement from Superior Siding, I contacted them to see if they also were able to install stone facing on the lower part of our house. Again, the estimate process went smoothly and efficiently with a detailed explanation of the process, materials used, and cost. The individuals (Shawn, Project Manager; Sheldon and Mason) who installed the stone are masterful stonemasons who are also skilled professionals. The cutting and placement of the stone is an intricate and painstaking process, and the end result is a testament to impeccable and adept workmanship. The entire operation took several days, and at no time did they seem hurried nor did they take any short-cuts. We are so pleased with the end result, and especially so when our neighbors all compliment us on how good the house looks. Actually, Superior Siding and their people deserve all the credit. I highly recommend this department in the Superior Siding Company 2020 Gutters: From the beginning to the end of the time working with this company when they replaced our gutters after a roofing job, I was extremely pleased. At the time of the estimate, Jason M. was pleasant and professional; he took the time to sit down and explain different aspects of contract, and he patiently answered any questions I had. Likewise when the workers came to do the actual work; they went quickly and efficiently about getting the job done, and they did quality work. At the end, they cleaned up all their materials to the point, it looked like they weren't even here. They also reassured me that if any problems arose, they would be happy to return to address that issue. Great customer service and professionalism."
- "Eric has made the whole insurance process a breeze. He has taken care of my claim and worked on my behalf with the insurance company. Made this experience stress free! This weekend my roof was installed by Ivan and his crew. They were amazing and my roof looks so good. I didn’t think a new roof would impress me but I’m impressed! Left my yard spotless and good people to have around. Thank you Superior team for taking care of my home. Looking forward to doing more business with you."
- "We have worked with Chad & Superior Siding since 2009. My first experience was replacing my old siding in Cruz Dr. in Rapid City. The finished product was awesome and the professionalism in the company was excellent. My wife and I again used Superior to replace the siding at our Dakota Dr. Apartments in W. Rapid. Once again the work was awesome and they did all the siding in a brutal winter (and on budget)-the finished product was once again excellent. Next project-my house on Country Club Dr. Once again excellent. My wife likes the fact that they are 100% always on time and no "creepy" installers. The neighbors all let me know that the house is now the best looking on the block. Next Project-Sliding glass doors. Once again awesome Next Project-New Commercial Roof in 2020 at the Dakota Dr. Apartments Next Project---probably this year. No idea what we will do but will only call Chad and Superior! Thanks Superior, Jake Boerger"
- "Jeff Bailey was my rep and did an amazing job. If he didn’t answer when I called, would call back within minutes. I had questions about what was covered and lots of other things I didn’t have a clue about. He came out on a Saturday afternoon and went through everything. Very satisfied with the job they did for me. Highly recommend."
- "After yet another summer of crazy weather and hail, our roof needed to be replaced. Superior was recommended by a friend as a reliable and reputable company. We chose them and are completely happy we did. All the people working for Superior were professional and courteous. The work was immaculate with no stray debris left behind. Their communication was pleasant and patient, even when we moved to another state before we could make the final payment. We highly recommend Superior Windows, Gutters Roofing and Siding."
- "Mason's crew did a great job on the installation of the gutters on our house. Great team and very professional. Isaiah, Oliver and Chase are very knowledgeable about their profession. The installation went smoothly and the gutters look great! They left our yard as clean as it was when they arrived. I would highly recommend Superior Siding for any services they provide."
- "We employed Superior Siding of Rapid City, SD to replace our hail-damaged vinyl siding. They treated us with respect, starting with Chad, the coordinator of the project. The tear-off crew, headed by Tyler, accompanied by Tony and Tyler, were our heroes. They worked some days in sub-zero weather to prepare our house for the new siding. When they discovered that the original builders had not completely "Tyveked" the outside walls and had not sealed the windows, they went out of their way to completely seal our home and to prevent water leakage in the future. Then Myron and his crew, Daniel and Adam, installed the new siding. Working in the cold also, they did a superb job. They kept us informed about when they were coming and what they were doing. What a wonderful experience. We even enjoyed the sound of the nailing, because we knew a beautiful new James Hardie coat for our home was appearing. The finished product was breathtaking. We wholeheartedly recommend Superior Siding to you!"
- "We had all of our windows replaced. We also had the wood siding on the bump-outs on our split level home replaced with massonite siding as the wood rotted. The workers discovered the front outside faucet was leaking behind the siding while they were working on it and told me immediately. They notified a plumber and it was promptly fixed. Evan and his crew were very pleasant to deal with. They did an excellent job and were very conscientious in their workmanship, finish work, and clean up. I was very pleased with the project and the final product even though it had to be delayed a few months due to COVID, factory, and other issues. The windows are very high quality and look great! The cost was thousands of dollars cheaper than another place quoted even with the other place's military discount and "sale." I would highly recommend Superior for windows and repair work!"
- "It was a pleasure to work with the entire staff at Superior Siding. Our Salesman Todd was there from start to finish and always available for the numerous questions we had. Very professional company and easy to communicate with. Highly recommend them for all siding, roofing and window install projects!"
- "Jason M. went above and beyond on our free estimate. He answered any and all questions we had and even stopped by to look at things more than once to make us feel 100% comfortable with all of the information. We would recommend Jason over and over again!"
- "We hired Superior to replace the siding on our home. The team was very professional and responsive and the finished product looks fantastic! Hats off to Chad and all of his top notch team members!"
- "From getting an estimate from Erick, to the tear off of old existing siding and subsequent residing this was an exciting adventure. Each day the tear off and siding crew provided us with new revelations about our 40 plus year old townhouse. Superior Siding was responsive to our needs, and the crew was fabulous. They started early in the morning and worked pretty much straight thru till quitting time. Jared reviewed the days work with us, and asked for input. Mark was also very easy to work with, and definitely went the extra mile. Thank you Superior for making an old townhouse look beautiful again!"
- "Called to have estimate done for siding for 1016 square foot house. Estimate provided was $21,262.51 which is about 1/4 of the total appraised value of the house. Listed material cost as $735 per square with 16 squares required. Labor cost included (hidden) in material cost. Eric the person who did the estimate said he does not know how much 1 square of the siding material is. Also says why would you need to know that. And any person can go buy James Hardie siding if they want to know the price. Not very helpful to this disabled veteran who is on a budget. So in calling around Rapid City, 1 square of this siding is around $200 or less. Then Eric calls back and says 30% each for material, labor, and what they pay their employees. Still no figure given for 1 square of siding which should be a simple question. Do not recommend this company due to failure (refusal) to separately and clearly disclose material and labor costs even when requested. Eric also told me I did not need to provide a breakdown to my financial institution in order to get a loan. Told Eric he does not do business with my financial institution so he cannot tell me what the financial institution does and does not require for a home improvement loan. I told him it is unethical not to fully disclose the price of the material and labor. Then when I said I would not be doing business with them and would be calling the Better Business Bureau, Eric then said I was threatening them and their boss would be calling me which actually is the threat. A consumer is fully within their rights to contact the Better Business Bureau regarding any issue they have a concern with. Eric also said when I ordered a steak did I demand to know the cost of everything that went into the steak. Replied no, because I don't pay $700 for a steak nor do I need to get a loan to get a steak."
- "I used Superior for reroofing my home due to hail damage. They were responsive to phone calls and we're patient to explain my questions throughout the whole process. The workers were happy, kind and considerate. They picked up debris and nails as they went, using magnets several times a day. My yard was cleaned and all debris and nails gone. I would recommend Superior for your roofing needs."
- "We had a wonderful experience this this company. They completed our project (new roof & siding) under budget and 2 weeks earlier than projected. Our sales guy was a total pro who did an outstanding job start to finish. Make sure to ask for Eric you won't regret it!"
- "My first experience with Superior Siding was 2006. Was looking to get the siding on my house redone and Chad convinced me Superior was the company for the job. 14 years later the house still looks as good as the day they completed the job. Several years after the installation some of the caulk needed to be redone. Called Chad and installers were promptly dispatched and the issue was resolved. When it came time to replace windows I knew Superior was the right company for the job. Recently needed two glass block windows replaced and once again my go to was....Superior Siding. A special shout out to Nicole for keeping us posted on the status of our requests and just for being a nice person whenever we talked with her. When talking with her it was obvious our business was important to the Superior Siding Family and we sincerely appreciate being treated with dignity and respect. Fair pricing, quality workmanship, service after the sale. In my humble opinion Superior Siding is the best company in Rapid City."
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