Stephens Roofing

Jan 18, 2021

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"Installation was delayed by two months because of"

Oct 12, 2020

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"Superb contractor"

Sep 27, 2020

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"Professional Company"

Sep 9, 2020

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"Great Company%21 Great Family%21"

Sep 2, 2020

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"Professional and Honest Contractor. INTEGRITY."

Sep 2, 2020

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"Best company in San antonio%21"

Sep 1, 2020

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"Professional Company"

Aug 21, 2020

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"Very professional and knowledgeable"

Aug 12, 2020

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"Top Notch Company"

Aug 6, 2020

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"ON time"

Aug 3, 2020

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"professionalism%2C punctual%2C great service"

Jul 30, 2020

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"Great Company"

Jul 30, 2020

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"Respectful%2C Reputable%2C and responsible"

Jul 30, 2020

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"Best Company%21 Reliable"

Jul 28, 2020

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"Reasonable company."

Jul 28, 2020

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"Local Company"

Jul 27, 2020

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"Professionalism%21"

Jul 26, 2020

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"Integrity%2C Punctual%2C Professional"

Jul 25, 2020

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"Company stands behind every job%21"

Jul 22, 2020

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"BEST COMPANY%21 VERY PROFESSIONAL"

Jul 22, 2020

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"Great Family Owned business%21"

Jul 21, 2020

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"REPUTABLE COMPANY"

Jul 16, 2020

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"Professional and Courteous Company%21"

Jul 16, 2020

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"Best Roofing Company%21"

Jul 15, 2020

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"Professional and outstanding Contractor%21%21"

Jul 15, 2020

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"Outstanding business"

Jul 14, 2020

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"Professionalism and responsive%21"

Jul 9, 2020

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"Outstanding Crew%21"

Jul 9, 2020

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"Outstanding Roofers%21"

Jul 6, 2020

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"Great company"

Jul 5, 2020

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"GREAT CUSTOMER SERVICE"

Jul 2, 2020

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"WOW%21 PROFESSIONAL COMPANY"

Jun 30, 2020

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"Professional and local contractor%21"

Jun 30, 2020

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"Professional and Reliable Contractor"

Jun 29, 2020

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"Assisted with install%2C professional"

Jun 26, 2020

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"great company"

Jun 26, 2020

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"Quality Service"

Jun 25, 2020

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"Great Service"

Jun 25, 2020

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"Magnificent service%21"

Jun 18, 2020

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"Top Notch Company%21"

Jun 17, 2020

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"Integrity%21"

Jun 17, 2020

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"Top Notch Contractor%21"

Jun 17, 2020

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"Reputable%21 Punctual%21 Reliable%21"

Jun 16, 2020

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"Excellent Contractor%21"

Jun 16, 2020

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"TOP ROOFING COMPANY IN SA%21"

Jun 16, 2020

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"OUTSTANDING SERVICE"

Jun 12, 2020

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"High End Marketing company%21"

Jun 9, 2020

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"CONTRACTOR HAS A VAS KNOWLEDGE OF GAF PRODUCTS"

Jun 9, 2020

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"Completed install on time"

Jun 4, 2020

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"Professional company"

Jun 2, 2020

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"OUTSTANDING SERVICE%21"

May 29, 2020

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"Beyond Professional%21"

May 29, 2020

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"Professional contractor%21"

May 28, 2020

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"Knowledgeable contractor"

May 28, 2020

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"PROFESSIONAL PRESENTATION%21"

May 27, 2020

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"PROFESSIONAL AND LOCAL"

May 27, 2020

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"Professional contractor%21"

May 22, 2020

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"39 years truly local! Professional!"

May 20, 2020

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"Best Roofing company in San Antonio%21"

May 15, 2020

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"Best Roofing Company%21"

May 14, 2020

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"BEST ROOFING COMPANY%21"

May 13, 2020

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"ROOFING COMPANY NEVER STRESSED US OUT%21"

May 13, 2020

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"Honest and reliable"

May 8, 2020

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"Amazing Company%21"

May 6, 2020

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"Knowledgeable contractor%21"

May 6, 2020

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"Outstanding Roofing company"

May 5, 2020

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"San Antonio contractor%21"

May 4, 2020

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"Reputable and local"

May 3, 2020

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"Very responsive%21 Constant communication."

Apr 27, 2020

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"I LOVE MY ROOF"

Apr 2, 2020

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"WONDERFUL COMPANY"

Mar 31, 2020

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"Best Roofing Company In SA%21"

Mar 26, 2020

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"Best Local Roofing company%21"

Mar 26, 2020

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"Outstanding service%21"

Mar 25, 2020

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"Professional Company%21"

Mar 18, 2020

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"Truly Local Company"

Mar 12, 2020

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"The Best Roofing Company in SA%21%21"

Mar 11, 2020

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"Excellent Roofing company"

Feb 20, 2020

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"GREAT COMPANY%21 VERY PROFESSIONAL"

Feb 11, 2020

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"PROFESSIONAL CONTRACTOR"

Jan 30, 2020

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"I LOVE MY ROOF%21"

Jan 30, 2020

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"Best Company in town%21"

Jan 24, 2020

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"Best roofing company in SA"

Jan 9, 2020

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"Professional company%21"

Jan 8, 2020

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"KNOWLEDGEABLE CONTRACTOR%21"

Jan 1, 2020

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"LOCAL & PROFESSIONAL"

Mar 29, 2019

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Jul 30, 2018

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"IM EXTREMELY IMPRESSED"

Jun 10, 2018

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May 5, 2017

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Feb 15, 2017

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"FRIENDLY AT FIRST BUT DID NOT DO ALL"

Jul 23, 2014

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"CONTRACTOR WAS UNATTENTIVE"

Jun 11, 2014

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"EXCELLENT ROOFING CONTRACTOR"

May 27, 2014

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"Stephens Roofing - Outstanding"

Mar 19, 2013

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"Customer asked us not to share his/her review."

Nov 25, 2012

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"Customer asked us not to share his/her review."

Oct 17, 2012

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"They are an upstanding company. Very professional and pleasant to work with."

Sep 17, 2012

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"Provided the best possible product and the best competitive price"

Aug 14, 2012

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"Exceeded our expectations in the total project!"

Jun 11, 2012

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"Are competitive and professional"

Apr 3, 2012

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"are honest and professional"

Feb 27, 2012

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"worked with me to understand how the whole process of being reimbursed by an insurance claim works."

Nov 2, 2021

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"Stephen’s Roofing was recommended to me by several people, however based on my experience with them, I would not recommend them to anyone. We had a small roof leak that we called Stephen’s Roofing for and they had someone out in about a weeks time to provide an estimate for a job the individual said could be worked on in about 4 weeks. That seemed a bit long, but we agreed to it. We signed the contract and sent back to the rep, but heard no word back. Had to call to to find out if the contract was received and was told someone would reach out to us to schedule an appointment once the work was approved. Once it was finally approved we were told it would now be more like 6 weeks because of other jobs as opposed to the 4 we were told. 6 weeks turned into 8 weeks with more excuses as to the delay, but we finally got an appointment scheduled. Then on appointment day no one shows up and no call. We had to call to be told other jobs were taking longer and they would have to reschedule 5 days later. After getting upset because of yet another delay they at least agreed to send someone out the next day. Someone did finally come out the next day, but it was one person from a completely different roofing company called Moreno’s roofing. We got no feedback on the repair status from this person who left without giving any information. We reached out to Stephens roofing and they had someone come out to inspect this random other roofers work a week later with concerns we had on how it looked to yet again miss the appointment then randomly come the following day. All in all worst experience with a roofer, constant delays, constant rescheduling, no communication, and we didn’t even get the work completed by the company we hired. Literally took over 10 weeks from signing the contract to complete the repair process of a rather small repair, with no apologies for any of the above from any representative of the company."

Nov 1, 2021

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"The staff at Stephens Roofing and Remodeling have excelled in providing a full roof replacement service for my home. Beyond the quality customer care provided by both office and field staff, the pricing is respectful for installation and preferred materials. Office staff have been processional and responsive to each of my service needs, all of which were completed in a personable manner. With our project having been initiated through an insurance claim for hail damage, Stephens provided a great road map for the process A to Z and coordinated directly with my insurance company on estimate approval touchpoints. After being largely unsuccessful with many local roofers to obtain a starting estimate and return correspondence following, I was grateful to have received the frequent and open communication performed by Stephens start to finish. If looking for a company to address roofing needs at your home, Stephens Roofing and Remodeling is a great place to start for a trouble free and trustworthy experience. Jeff S."

Oct 22, 2021

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"Great experience with my recent roof replacement. Everyone I dealt with was professional and friendly; the sales representative, the final inspector, the office staff and the installation crew. The roof looks very nice. They did a wonderful job of clean up after they finished."

Oct 12, 2021

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"Very professional company!!! The company provided excellent communication from my initial contact thru after installation inspection. I was kept informed at all times as to what to expect and when to inspect it, and they did exactly as we were told. We even received a phone call the day before the installation letting us know what to expect inside the house during installation. The company did a follow-up inspection a few days after installation to verify everything was done correctly. I would highly recommend Stephens Roofing."

Sep 29, 2021

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"Very friendly and responsive to their customers. Cared about the customer and providing them with a positive roof replacement experience. Josh answered all my questions and bent over backwards to ensure the roof replacement met his high standards. Roofer's worked hard and took pride in their work. The crew did an excellent job cleaning up after their work. I liked after the work was completed the company inspected the roof to ensure the work was completed to a high standard. They guaranteed their workmanship for 5 years. I would certainly recommend this company."

Aug 2, 2021

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"We used Stephens Roofing (no relation) for a complete replacement of a 20+ year old roof. The work was done impeccably...and quicker than I had imagined. The roof looks great and the site was left thoroughly clean. Joshua Pegg was our representative and he was top notch. He was attentive to our questions and timely with information. I honestly couldn't be happier with the final results."

Jul 23, 2021

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"I used them for a complete roof replacement due to hail damage. Zane came out and gave me estimate that was cheaper than the other companies with the same materials and with an excellent warranty on the workmanship and materials. He was very professional and did a great job explaining every thing to me. Once the material came in they scheduled it and did my entire roof in less than one and a half days, they could have finished in one day but ran out of material. I was very impressed with their speed and quality of work. They tore every thing off, replaced plywood, drip edge vents and felt and didn't leave a spec of trash or nails anywhere on property! I will definitely be using them again for any current roofing needs or when we build our new home."

Jul 16, 2021

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"If you need a roof estimate, call Stephen's Roofing and ask for Josh. He's one of the nicest people on the planet and will give you great service! When I needed help with my insurance, he stepped in at a moment's notice and took care of it. They'll give you a fair price and a great quality roof. Thanks Josh!"

Jun 11, 2021

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"This is my first review I am writing, but because of the high standard and quality of the product Stephens Roofing & Remodeling offers, I feel I should let the people of the internet know. I started by googling reputable roofing contractors in San Antonio and Stephens was the first company that resulted in the search. I called and the dispatcher and she was kind and took down all my information. She said their salesman Zane Jackson would call me to schedule an appointment. He called me an hour later and came the following day. He explained to me the different options I could choose from and the benefits of each types of roof. My wife and I had a decision to make, but more importantly Zane didn't pressure us at all. Once my wife and I chose to move forward, I called Zane and after he assured me I was making the right decision, he drew up the initial quote for me to sign. After I signed the agreement, Stephens Roofing took the reigns from there. That was just the beginning, the day of the install (10Jun2021), the crew supervisor explained to me the process and to use caution if I had to exit my home. They had a field supervisor/inspector, Tommy, who came out as well to make sure things were going accordingly and if I had any questions. They installed the roof in one day. The crew also cleaned the debris so good, you would never know a new roof had been installed. 11/10 would recommend!"

Jun 4, 2021

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"Joshua was super helpful and informative. They worked with me and were upfront about everything. The job was done in a timely manner and I could barely tell anyone was there. Amazing job!"

May 26, 2021

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"I have been very pleased with the work of Stephens roofing and more specifically Zane Jackson. Zane has been prompt, communicative and very helpful with information provided to my insurance company. He always answers all my questions and has made sure I get a high quality roof. I highly recommend Zane Jackson."

May 12, 2021

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"GREAT Service by Zane and also the crew putting on new roof. worked quickly and cleanup was spectacular. Excellent work, and excellent service. have recommended to many. would hire again."

May 10, 2021

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"They quickly sent Dwight to inspect my roof. He explained everything and took pictures of my roof to show me what he found. It was fixed quicker than I expected, glad we called them! Great customer service, thank you Dwight! We'll use Stephens Roofing again."

May 10, 2021

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"7 years ago, Stephen’s Roofing replaced the roof on our home. This year we sold our house, but before we did, our buyer requested the roof be inspected. Our insurance company said everything looked great, and just to be sure we had the roof inspected by Dwight from Stephen’s Roofing. He was very professional, and thorough. He explained that what he found was nothing more than normal wear and tear, and the roof was still in great standing. I highly recommend this company!"

May 6, 2021

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"Thank you to Zane Jackson, for providing much needed expertise regarding some complicated and stressful roofing issues including chimney area leak. Zane offered creative and cost-efficient ways to resolve the problems with a quote, measuring and photos expertly explained on the spot. Highly recommend Zane and Stephens for all your roofing needs!"

May 6, 2021

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"Zane with Stephens Roofing immediately came to provide guidance after the rain storms caused active leaking. Zane provided different recommendations to meet our budget and needs. Extremely knowledgeable and broke down roof issues with photos so we were able to follow along. Highly recommend!"

May 4, 2021

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"Zane Jackson, sales representative with Stephens Roofing did a great job working with my homeowners Insurance company to cover the hail damage so I could get a new roof. It is beautiful, and my son, an engineer, remarked about its high quality. It was finished in one day and the entire area was cleaned up and all the debris was hauled away"

Apr 2, 2021

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"Just when we were losing hope for getting an honest and detailed opinion about our roof after the February 2021 Texas storms, Stephens Roofing shined the light at the end of the tunnel. Zane Jackson provided us with excellent service all the way out in Harper, Tx inspecting our roof, estimating repair/replacement, and meeting with the insurance adjuster. We are very pleased with the service so far and will update our review when the work is complete. Thank you Stephens Roofing!"

Mar 5, 2021

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"Stephens Roofing did a great job on replacing my standing seam metal roof and 3 skylights. Edward Torres was quite knowledgable and helped me in dealing with my insurance carrier, gave great advice and was good at keeping me informed on their schedule. Their workers did quality work and cleaned up when they were done. Roland , who works with Edward, came by at the end to give me my warranty and go over things in a very professional manner. A very well run company in my opinion. Ben Culpepper"

Jan 13, 2021

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"We have had a leak somewhere in our house and have been unsuccessful at locating it. We as the home owners thought it was the roof. After the rains there would be leaking above our fireplace and on both our front and back patios. We had 2 roofing companies come and check for leaks and they said our roof was in great shape and that it must be coming down the chimney stack. So finally we called Stevens Roofing and we explained the leaks the same way to Zane that we had the other companies. Zane listened, climbed up on the roof, and pin pointed the problem. While it was not the roof itself he managed to identify the problem as flashing that had unsealed holes in them. Basically it is a structural defect. Who knew there are roofing companies and there are roofing companies?!? Zane was very professional and respectful. We are in the process of fixing this problem so once the work is complete I will update this review."

Dec 15, 2020

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"A hail stormed heavily damaged my roof last summer, which caused several leaks. I called Stephens Roofing and they were covering the leaks the very next morning. From there, it was an easy raid with them, very professionals and recommended a roof tile we are very happy with. They also helped deal with insurance company that of course didn't want to pay for much (thats another review waiting). Special thanks to Roland Guerra for his responsiveness and professionalism handling our case."

Dec 14, 2020

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"Stephens Roofing is by far the best company I have ever worked with. They did an excellent job installing my metal roof. The staff was amazing on letting me know the entire process, their roofers were great cleaning up. Overall the best experience. Highly recommend!"

Dec 10, 2020

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"Stephens was great! They made my experience super pain free. The representative who gave me a bid was super knowledgeable and dealt with my insurance to make sure I got taken care of. Every time I called in, the receptionists were really friendly and the team in production was super helpful. Overall 10/10!"

Dec 10, 2020

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"I usually don't post reviews but I was so impressed from start to finish. This was my first time ever filing a claim with my insurance and my first time getting a new roof. Spencer and his team made feel extremely comfortable with their company. Recommend them 100%"

Nov 30, 2020

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"I had my roof completely replaced, & "Stephens Roofing & Remodeling" Did an Excellent job. I will start off with, Zane Jackson, from Stephens Roofing, who came out to inspect the roof & damages, before the job, he was very professional, & informative on his assessment, & what the whole process entails, as I never had a roof replaced or repaired before. He walked me thru the entire process, all during the job, and even dealt with my insurance company, desk adjuster, who dragged &$#%, during the whole thing.Thank You Zane.... The roofing crew did an excellent job as well, start to finish, & as I also have a large dog, was a bit worried about "roofing nails", well they also did clean-up during & after replacement, with no nails to be found after their clean-up... I am very Happy with the entire job, Start to finish, I would highly recommend Stephens Roofing & Remodeling, to anyone, who needs their roof replaced or repaired."

Nov 3, 2020

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"Stephens Roofing first would like to say thank you so much for all the hard work on my roof repair . I have had the best experience ever everything was smooth and easy and if I had any questions or concern the office was there to help every step of the way. I would recommend this company 10/10 great service all around. From my family to yours thank you Stephens Roofing!!"