Overview
About Us
On behalf of the entire Smith & Ramirez family, we would like to thank the El Paso community for being instrumental in our success by allowing us to be a part of El Paso's tremendous growth. As the only Master Elite contractor in El Paso, we strive for excellence and customer satisfaction. We represent El Paso and El Paso represents us.
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Customer Reviews

"Alex Ramirez came over to my house and gave me his honest professional advice for my roof. I don’t need a new roof right now; but, when I do, Smith and Ramirez will get my business because they were honest, thorough, and professional. Thank you!!"
"Smith and Ramirez Roofing did a great job repairing my roof. The edge of my roof did have what I thought was slight water damage. But after the work was started, it was determined I had substantial rot damage to my fascia and fascia boards. I blame the home builder for taking a shortcut installing the original roof. The crew for Smith and Ramirez went above what was necessary to get the repairs completed so the new roof would not experience the same problem. I believe I now have a roof that will outlive the original 13 yr old one. I worked mainly with Britany, and she was very thorough and answered all of my questions. She met all expectations from the start, including explaining the process of repairing the roof. If asked, I would recommend Smith and Ramirez Roofing to anyone needing work on their homes."
"Everything was handled professionally from the start. Brittany was patient and responsive. We are very pleased with the work performed and will recommend this business."

"All personnel I dealt with were personable."
"very satisfied with all the work."
"Customer asked us not to share his/her review."

- "All personnel I dealt with were personable."
- "very satisfied with all the work."
- "Customer asked us not to share his/her review."
- "Roof looks great"
- "SHAWN & CARLA AT"
- "Customer asked us not to share his/her review."
- "Very knowledgeable and informed staff as well"
- "PROFESSIONAL & EXPERIENCED"
- "Omicron Roof Replacement"
- "VERY PROFESSIONAL/OUTSTANDING"
- "KNOWLEDGEABLE, HELPFUL & PROFESSIONAL"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "A portion of the roof on the back of the house was not shingled. Jesse said the inspector would not approve it because it was less then a 2% pitch. Instead a few rolls of shingle material was used. The inspector never showed up before during or after job completion. At the time of the write up I was told by Jesse the inspector would inspect at completion to ensure work was done correctly, but he never showed up. I did not question or research the roof pitch situation but relied on the professionals. Not sure that was the right thing to do. I am still upset with the look of that part of the roof. It does not match the rest of the roof."
- "Best Roofing Experience Ever"
- "VERY PROFESSIONAL"
- "I would never recommend Smith & Ramirez to my worst enemy> I have been in litigation for almost two years to force them to replace the roofing the installed in June of 2014 due to numerous leaks."
- "Customer asked us not to share his/her review."
- "HARD WORKING TEAM"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
Awards
GAF-Certified Green Roofer
This contractor has committed to recycle shingles from tear offs where available and operate business in an otherwise sustainable manner. Indicates that the contractor is committed to sustainable practices, working to reduce his/her company’s impact on the environment.
Habitat For Humanity Roofer
This contractor has been awarded the GAF Habitat for Humanity's "Community Contractor" designation by participating in at least one Habitat for Humanity project in partnership with GAF in a year. Participation include donating their time and labor (while GAF donates the materials) and demonstrating a commitment to his/her local community and helping those in need. A contractor receives the GAF / Habitat for Humanity "Community Champion" designation when completing at least 5 projects over a rolling 5 year period.
Installation Excellence Award
This award is for contractors that consistently install with a very high level of quality and provide their customers the highest protection that GAF offers.
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.
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