Serenity Roofing & Construction

Serenity Roofing & Construction

Serenity Roofing & Construction
2904 E Stan Schlueter Loop Ste A-102 # 7, Killeen TX, 76542 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
11/5/2018
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.9 (13)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Great Work by very friendly folks."

    - H. | Bryan TX
    Jun 30, 2021

  • - K. | Magnolia TX
    May 22, 2021

  • "ABOVE AND BEYOND"

    - S. | Newton TX
    Jan 11, 2021

4.9 (13)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Great Work by very friendly folks."

    - H. | Bryan TX

  • - K. | Magnolia TX

  • "ABOVE AND BEYOND"

    - S. | Newton TX

  • - D.K, | Magnolia TX

  • "KNEW HIS JOB & GOT IT DONE"

    - E.Y, | Porter TX

  • - L.C, | Deer Park TX

  • "CONTRACTORS FRIENDLY & PROFESSIONAL"

    - R.D, | Spring TX

  • "Excellent experience%21"

    - D.T, | Houston TX

  • "Customer asked us not to share his/her review."

    - X.X, | Richmond TX

  • "Awesome Experience"

    - S.J, | Pearland TX

  • - D.C, | Deer park TX

  • - A.K, | Buffalo TX

  • - L.R, | Houston TX

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Google
5.0 (51)

Google Reviews

Contractor reviews from customers on Google

  • "Josh Dorman is who we were in contact with and very professional and on time with everything. Very helpful and knowledgeable with dealing with insurance and and answering questions about our roof. Highly recommend!"

    - D.B, Jan 11, 2022

  • "Pleasant experience using Serenity Roofing Company. Josh Dorman was professional and courteous during the entire process. He did not rush me and took his time to explain the process. Due to material shortages he showed me the different options available and gave me the opportunity to wait with no pressure until the color I really wanted was available to be installed on my home. The day of installation Josh was on site to answer any question that came up. The crew was very respectful and treated my home like theirs. There was no trash, debris or nails left in the yard!"

    - A.R, Dec 29, 2021

  • "I used Serenity Roofing to get a new roof. I dealt with Grace the entire time. She was very professional and knowledgeable. She explained step by step everything their company was going to do to replace my roof. The crew finished really fast and didn’t leave a mess or damage anything. My roof looks good and gave my home a brand new look. I highly recommend this company!!!!!!"

    - D.G, Nov 19, 2021

See All Google
5.0 (51)

Google Reviews

Contractor reviews from customers on Google

  • "Josh Dorman is who we were in contact with and very professional and on time with everything. Very helpful and knowledgeable with dealing with insurance and and answering questions about our roof. Highly recommend!"

    - D.B.

  • "Pleasant experience using Serenity Roofing Company. Josh Dorman was professional and courteous during the entire process. He did not rush me and took his time to explain the process. Due to material shortages he showed me the different options available and gave me the opportunity to wait with no pressure until the color I really wanted was available to be installed on my home. The day of installation Josh was on site to answer any question that came up. The crew was very respectful and treated my home like theirs. There was no trash, debris or nails left in the yard!"

    - A.R.

  • "I used Serenity Roofing to get a new roof. I dealt with Grace the entire time. She was very professional and knowledgeable. She explained step by step everything their company was going to do to replace my roof. The crew finished really fast and didn’t leave a mess or damage anything. My roof looks good and gave my home a brand new look. I highly recommend this company!!!!!!"

    - D.G.

  • "Josh and his team did an exceptional job on our roof. All my questions were answered promptly all areas of concern were addressed. I couldn’t have asked for a better experience."

    - J.L.

  • "Billy and his team were very professional and did an excellent job on our home. They were always ready to address any of our concerns and answers any of our questions. They handled everything from tear-off to replacement of our roof including gutters. I would not hesitate to recommend his company to my family or friends."

    - E.T.

  • "Billy and his team at Serenity Roofing made my insurance process very painless. From assessing the damage, to meeting the adjusters, to installing the roof the process was seamless and efficient. We had a hiccup with our insurance carrier, and his knowledgeable team worked directly with the insurance company to make sure the claim was adjusted properly. The crews on the actual job site made sure the trash ended up where the trash needed to be and not around my house. My approx 7500 sq ft roof was stripped and replaced in one day. I would not hesitate to recommend Serenity to my friends and family in need of a roof. Billy is my first and only call when it comes to roofing needs."

    - T.M.

  • "A positive experience all around. Well done Serenity. Thanks Grace and Danny."

    - M.K.

  • "We couldn't be happier with Serenity Roofing for the response and work done after a terrible hailstorm destroyed the roof in April. Walter was at our house within 48 hours to start the process of what needed to happen. And it was very appreciated the level of detail he provided in phone conversations to help me become very educated in how things work with them and the insurance company etc. A very smooth stress free process!"

    - A.B.

  • "This is my personal experience with this company. Cince the first day on the phone to schedule the appointment to the end on the roof replacement it was absolutely amazing. This company are managed by family people with a great professionalism. They explained every single detail of the process, they helped me with the financial loan and every question that I have, was responded right away. The roof it was started early in the morning and done by the evening with a great quality. They cleaned everything!! My especial appreciation to Grace Gonzalez the project manager, a outstanding person. I definitely recommend Serenity Roofing & construction!!"

    - A.D.

  • "Serenity Roofing and Construction will see the job completed perfectly. They work hand-in-hand with your adjuster to ensure that the full scope of the project is completed without allowing the insurance company to cut corners and install a roofing system that is less then what you had before."

    - C.S.

  • "Best experience we’ve had with any work done on our home since moving to TX 7 yrs ago! Billy, owner of Serenity, had dropped off supplies and had his guys over to fix the damage before other companies could send us an estimate! Love this guy and will be using him anytime we need work on our roof. Now if we can just clone him for all the other work and repairs we need done on our property!🤗"

    - C.M.

  • "Serenity Roofing was called on Saturday with a time sensitive urgent request. I left a message on Saturday and Billy Fain, the owner personally called my husband and I right back. He then went the very next day and assessed the roof on a Sunday, yes on a Sunday! Billy did an amazing job showcasing the damage that the roof had endured thru hail and wind. Keep in mind that the homeowners insurance company had denied the claim with other roofing companies twice. Serenity Roofing professionally with engineered drawings & documentation gave the insurance company no way out of honoring the claim; within 3 days of his estimate the insurance company approved the new roof (all due to Billy’s photos and proof of damage which had been again denied twice prior) We were within 5 days of the contingency period of purchasing this home; it was down to the wire. Serenity roofing started on this roof on Friday and by lunch the next day they were finished. They did an amazing job on our new roof with lightning speed without comprising the quality of the job! I cannot say enough positive about this company. In a world where customer Service is a thing of the past; they certainly do not lack... they have raised the bar and exceeded all expectations! I cannot recommend this company enough! If I could give Serenity Roofing a 10 out of 10 rating, I would! Cant go wrong with this company...we are more than satisfied customers!! Thank you, The Esnards"

    - V.M.

  • "When a hail storm renedered our roof on our home a total loss, I did research on roof installers and selected Serenity Roofing & Construction based on their 5 star rating. We worked with Walter who was AMAZING through the entire process, never making me feel dumb with my 1,000+ questions. Walter lived up to every single word he ever spoke & accommodated my whacky work/school/life schedule by coming out a few times at odd hours. The entire process was smooth & between Danielle & Walter, I did not have to do any of the legwork for the insurance. I highly recommend Serenity Roofing & Construction. They were a dream!"

    - A.F.

  • "Serenity Roofing are awesome. They came out, inspected our roof and helped us get the insurance carrier to give us an appraisal on paying for part of the roof. While they did screw up a small portion of our roof, they did come back out and promptly fix it. The gutters were also replaced and they advised us on using different colors, which turned out great compared to what we used to have. Overall positive experience, I recommend their services."

    - D.M.

  • "Working with Serenity roofing to replace my hail damaged roof was quick, painless and resulted in new roof that transformed the look of our house. The quality of materials and workmanship were all top shelf, and I would not hesitate to recommend Serenity Roofing for any roofing project."

    - D.S.

  • "Danielle worked with us, was flexible in scheduling, provided all info upfront, was transparent. The team came in on time and finished the work ahead of the time given and cleaned up. The crew had inadvertently damaged the sprinklers but then fixed it later. I will recommend them."

    - A.B.

  • "Danielle and Serenity Roofing did a fantastic job replacing my roof. From the initial evaluation to the full completion of the project everything was handled with the utmost professionalism and responsiveness. Danielle even went above and beyond to help iron out some hiccups we ran into with my insurance and mortgage companies. We are very pleased with our beautiful new roof and highly recommend Serenity Roofing without reservation."

    - D

  • "Had a new roof put on in the fall. A few days ago I noticed a piece of facial siding had slipped . I could see the nail hanging down. I called the company and today they sent out a very nice gentleman who fixed it. This is a great company customer oriented. Did a very good job on my roof."

    - P.A.

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