Sentry Roofing

Sentry Roofing
61 Beech St, Manchester NH, 03103 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
3/24/2021
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.4 (104)

Google Reviews

Contractor reviews from customers on Google

  • "Dave Ayers came to quote our roofing needs. We needed the house as well as the barn done. The quote was less than most. He was extremely patient with me as I had many questions for him. We would email back and forth for a few weeks. When I was comfortable, we firmed it all up. There was never any pressure through the whole process. They arrived exactly at the time they stated. They wasted no time in starting. Jonathon arrived to get things started. Dillon came later to make sure things were running smoothly and to check if anything else was needed. We have a couple horses so I expressed to Dillon about my concerns with any missed nails (they always do a magnetic sweep for nails as a routine service). He made sure to relay my concerns to the team and when they finished cleaning up, they all went out to the paddock to do an additional magnetic sweep. How awesome is that! Vagilo, the team foreman, had everything running as planned and made sure the team had what they needed. Great team work! In this world of little customer service, we were refreshed to see how courteous, professional, and great work ethics they all had. Great job!!!!!"

    - C.H, May 3, 2022

  • "After checking with numerous roofing contractors I settled on SENTRY ROOFING out of Manchester NH. From start to finish I was impressed with their approach, process, hard work and just nice people. Drew came out to the house to give us a quote. Easy to talk with and he listen to what I wanted for my house. Brett next sent a written quote with the details. I spoke with him several times during the process, professional, helpful and friendly. The day before the job a dumpster was delivered to my driveway. The driver, James, was diligent in the process of dropping the dumpster in the right spot and not damaging my garden, RV travel trailer or the lawn. The work crew arrived early on the day of the installation and began working immediately. I was impressed with their stamina as they continued to work the entire day expect for a short lunch break. This crew lead by Jairo, was a well oiled machine and the final work product appears awesome! The crew also did an excellent job with the clean up of the area. I've spent plenty of time in the yard after the job looking for nails and debris. To this point I have found three nails (two were almost entirely buried). If you witness the amount of roofing nails that came off the old roofing material I was amazed to only find that many. Another words, the crew was on the money by finding most of the debris. They a had a portable magnet they used while doing a grid search of the work area and also used large traps to catch a good amount of roofing material. Dillon was the supervisor who came to the job site several times during the installation day. He updated me on the progress and later kept me informed via cell. Lastly I dropped off payment to Caroline in the Sentry Roofing Manchester Office. My entire experience with Sentry Roofing has been outstanding! And by the way, the roof looks great!"

    - D.D, Apr 27, 2022

  • "I would recommend Sentry Roofing to anyone! From Dave Ayers who was so helpful every step of the way to Dillon who kept checking in to make sure everything was going smoothly, his communication skills are perfect, to Heidle and his crew who are just amazing!! Never have I seen such hardworking men go above and beyond what they had to do! My roof was done in one day, they cleaned up and now I have a beautiful roof that will last for many years to come! Thank you Sentry Roofing for a quality job well done!!"

    - D.C, Apr 20, 2022

See All Google
4.4 (104)

Google Reviews

Contractor reviews from customers on Google

  • "Dave Ayers came to quote our roofing needs. We needed the house as well as the barn done. The quote was less than most. He was extremely patient with me as I had many questions for him. We would email back and forth for a few weeks. When I was comfortable, we firmed it all up. There was never any pressure through the whole process. They arrived exactly at the time they stated. They wasted no time in starting. Jonathon arrived to get things started. Dillon came later to make sure things were running smoothly and to check if anything else was needed. We have a couple horses so I expressed to Dillon about my concerns with any missed nails (they always do a magnetic sweep for nails as a routine service). He made sure to relay my concerns to the team and when they finished cleaning up, they all went out to the paddock to do an additional magnetic sweep. How awesome is that! Vagilo, the team foreman, had everything running as planned and made sure the team had what they needed. Great team work! In this world of little customer service, we were refreshed to see how courteous, professional, and great work ethics they all had. Great job!!!!!"

    - C.H.

  • "After checking with numerous roofing contractors I settled on SENTRY ROOFING out of Manchester NH. From start to finish I was impressed with their approach, process, hard work and just nice people. Drew came out to the house to give us a quote. Easy to talk with and he listen to what I wanted for my house. Brett next sent a written quote with the details. I spoke with him several times during the process, professional, helpful and friendly. The day before the job a dumpster was delivered to my driveway. The driver, James, was diligent in the process of dropping the dumpster in the right spot and not damaging my garden, RV travel trailer or the lawn. The work crew arrived early on the day of the installation and began working immediately. I was impressed with their stamina as they continued to work the entire day expect for a short lunch break. This crew lead by Jairo, was a well oiled machine and the final work product appears awesome! The crew also did an excellent job with the clean up of the area. I've spent plenty of time in the yard after the job looking for nails and debris. To this point I have found three nails (two were almost entirely buried). If you witness the amount of roofing nails that came off the old roofing material I was amazed to only find that many. Another words, the crew was on the money by finding most of the debris. They a had a portable magnet they used while doing a grid search of the work area and also used large traps to catch a good amount of roofing material. Dillon was the supervisor who came to the job site several times during the installation day. He updated me on the progress and later kept me informed via cell. Lastly I dropped off payment to Caroline in the Sentry Roofing Manchester Office. My entire experience with Sentry Roofing has been outstanding! And by the way, the roof looks great!"

    - D.D.

  • "I would recommend Sentry Roofing to anyone! From Dave Ayers who was so helpful every step of the way to Dillon who kept checking in to make sure everything was going smoothly, his communication skills are perfect, to Heidle and his crew who are just amazing!! Never have I seen such hardworking men go above and beyond what they had to do! My roof was done in one day, they cleaned up and now I have a beautiful roof that will last for many years to come! Thank you Sentry Roofing for a quality job well done!!"

    - D.C.

  • "I recently hired Sentry Roofing to put a new roof on my house. From installation, to quality of product, workmanship and professionalism, Dillon and his Team at Sentry Roofing far exceeded my expectations in the service they provided. Their work was impeccable and they left the job site in pristine condition and my roof looks fantastic! I have hired a number of contractors over the years and I can honestly say Dillion and his Team at Sentry Roofing provided the best service at a fair price that I have experienced. I would highly recommend Dillion and his Team at Sentry Roofing."

    - L.H.

  • "Being in the real estate industry, it has been extremely important to find dependable companies that not only get the job done, but go above and beyond in their field of expertise. I can honestly say that Sentry Roofing is by far the best for roof replacement, roof repairs and roof installations. They’re affordable, while also being the best at anything roof related. We’ve used them on every property and will continue to do so. In addition, their team is on point, available and friendly. Shout out to Dave Ayers for always being available when it comes to our roofing needs. Thanks Sentry!"

    - J.W.

  • "We used Sentry Roofing to put a brand new roof on our home after we added a large addition to it. If you are reading this review to determine if Sentry Roofing is the company to go with to roof your home, the answer is " Absolutely Yes". Sentry roofing's crew from the crew on the ground cleaning up, to the guys up on the roof stripping the old roof off and laying down the new shingles were outstanding! The entire crew was polite, and worked together as a team. The efficiency at which they worked was incredible to watch. They stripped and roofed the entire roof in less then 1 day and left the yard looking just like it did before they got to our home. The new roof looks amazing and the house looks great! The peace of mind that this roof will last 25 plus years leaves us great peace of mind! Great Job Guys and Gals You did a terrific job!!"

    - R

  • "Sentry lived up to its promise to quickly and efficiently install a new roof on our house. Workers were diligent and helpful in answering questions.. Minor concerns were quickly resolved. Pricing was very competitive. A breath of fresh air from our prior roofing experiences,"

    - J.P.

  • "Very responsive and professional roofing company. We were adding an addition to our home during the winter months and had to get our home sealed up. We ended up having a few delays with framing and weather, but Sentry was very patient and worked around our contractors schedule. Sentry was nothing but amazing from the minute they arrived to clean up. A great crew of workers and it showed in their team work. If you need a roofing company you can trust in contact Sentry!!"

    - C.L.

  • "Removed existing chimney and sealed roof. Fast efficient crew Would highly recommend"

    - M.J.

  • "I was going with this company to replace our roof but I reached out for one simple, final question and was blown off/ignored for over a month before the sales rep gave some sob story about looking into it and STILL has not gotten back to me after about 2 months. absolutely pathetic. look elsewhere. Don't waste your time. we are going with vista home improvement instead."

    - C

  • "Some of the worst drivers I've ever seen on the road. I had one of their company drivers pass me going about 15 miles over the speed limit while talking on his phone in his hand! Apparently safety is not on their list of company attributes."

    - P.R.

  • "From the estimate, to the scheduling to the job itself, the team was communicative and professional. They did an excellent job on the roof itself. I highly recommend them."

    - K.F.

  • "Great company great price great workers, very respectful and did more than they were required to do. I can’t say enough"

    - J.C.

  • "Unreal job on my roof. Guys showed up on time, worked hard, and did the job under quote. Couldn’t have asked for more. Appreciate the work. Will highly recommend!"

    - B.P.

  • "First, we are pleased with their transparency (itemized list with specific products, explanation of process, etc.), simplification, quality workmanship, and professionalism. Second, we appreciate their reasonable pricing. After doing some research, we were persuaded to use Owens Corning shingles. We searched the manufacturer's website for contractors and contacted a couple of them for quotes. Not only did Sentry have the highest rating (Platinum Preferred Contractor) from the manufacturer, their quote was only 56.5% of a quote given by a competitor. Of course, this left me a little skeptical, so I created a spreadsheet for a side-by-side comparison. Nearly every line item was identical. The couple of differences (e.g., ProArmor synthetic underlayment vs. Owens Corning Rhino) were products of the same quality (or arguably better) and rating. Actually, the underlayment they installed is priced about 15% higher than the other at a major retail store. Finally, their customer service is great. Drew stopped by our home, answered our questions, and provided us a detailed quote. In fact, he came out a second time to show me samples of the actual product (instead of just pictures in a catalogue). Even though our scheduled install time was during several consecutive days of rain, they kept us informed throughout the process. They divided the project into two consecutive half days to keep things moving along. Brett and TJ were very thoughtful and helpful. It is quite a relief to have this major project completed. And it’s also a nice feeling to walk away feeling confident in all aspects of the decision – the materials, workmanship, and value."

    - P.C.

  • "Very Nice People! They did 2 Roofs for me a TPO roof on my low slope Roof. And a asphalt roof on my house and garage attachment......Came out Great! Two thumbs up👍👍 I would 100% uses Sentry again. There 3 guys that they sent.... Incredible!👍 Fast & clean! ....left my place spotless! ....looked around my yard after they Left.....and I could not find I nail!🤦‍♂️...😆👍 Use Sentry! ....I had a great Experience! ......It was my 1 roof job on my 1st house 🙏👍"

    - N.A.

  • "Everyone at Sentry where professional and great to work with. They did a fantastic job. The crew was very professional. We will use them again for other projects."

    - S.H.

  • "Terrible customer service. VERY difficult to work with if looking for a just a repair. No one answers the phone during business hours. Employee voicemails are constantly full, online quote system errors out, emails ignored or incorrect email address listed on invoice. Overcharged for tarp placement and left debris. Friend had given me their name, should have read the reviews first. Going with better company to finish this job and 2 large upcoming replacement projects on my other properties."

    - S.W.

  • "I was told my metal garage roof was short and it could be repaired and leak free by bring the existing metal down and adding flashing. When the roofers arrived they asked to borrow my ladder. One of them spoke to me and was very skeptical about the repair and stated the metal would still be short. I called the office and spoke with T.J. who was quite rude and said he was pulling his guys out that this job was too much of a problem and he did not want to do it. He was yelling and it was upsetting. I called and spoke with Paul who said some similar things as T.J., but did say by the end of the call they would return and do the job. I had to leave to pick up my dog. When I came back the roofers were gone and the job was not complete. The metal was short and sticking up/not nailed down in a number of places. They have refused to return my calls, texts, and emails to complete the work. It is very frustrating and upsetting and likely could be resolved if they would communicate. I sent communication to the BBB but they were unsuccessful in resolving this too. I hope no one else has to deal with this issue. I will probably have to hire another company to complete the work sadly. Beware of this company. They are not interested in providing customer care or working with the customer."

    - J.L.

  • "My review is just about identical to the one left by previous reviewer Thompson. When I contacted Mary at this company she PROMISED someone would be here Thursday 2/25 for an estimate. Foolish me believed her as she appeared to be sincere. Late morning on Thursday I contacted her to be sure someone would be coming and again she assured me they would. Around 12:30 PM I contacted her again since no one appeared as promised and she again assured me someone would be here. I explained I can't waste another 4 hours waiting for a no show. She then said go do what you need to do? So I am supposed to only do local errands because they are inept? Told her that would not work. She then promised someone would be here Friday morning on 8/26 - as you are probably guessing again a no show. Called Mary multiple times explaining my time is at least as valuable as anyone's at their company. I let her know I am also a business owner and had now wasted 2 full mornings waiting for people that I believe Mary knew full well wouldn't show. She said to go out - again I explained when I go out it will not be local but then I relented when she said again that she promises Dave will be coming out and will give me a 30 minute heads up when heading my way. End result is I wasted and waited over 13 hours for repeated NO SHOWS. When a company can't be bothered showing up or be responsible and professional it is a big RED FLAG that there are many other issues than shows plaguing this company. DO NOT BELIEVE A WORD THEY SAY!!!"

    - D.M.

  • "Called them to have someone come by and quote a new metal roof, made appointment for the afternoon on Wednesday and was told someone would call before coming, needless to say no call or visit. Called today to complain and was told I would get a call with answer to the no show, which never happened and told someone would come by today which again no show. Definitely would not use this company as others I've interacted with responded promptly."

    - S.T.

  • "This is a fantastic company to use. They were neat, prompt, courteous and hardworking. We had a large commercial roofing job that they did for us. They did the job they said they would do and exceeded my expectations! Highly recommend!"

    - C

  • "I reached out via email for a quote, received a follow up within 24 hours. They had a knowledgeable representative on site within 3 days to look at the roof of my garage that needed shingle replacement. The appointment was scheduled for about 3 weeks later, which was satisfactory as this was not an urgent need. They kept me informed the week before of the exact date of arrival, and were on site that morning. The job was finished that afternoon and looks fantastic, exactly as needed. Efficient and no cleanup required. Thanks again!"

    - J.G.

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