Schneider Roofing & Remodeling

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"Very poor customer communication. It took almost 6 weeks to complete the repair after paying the full amount. We were never asked what time was best to schedule an appointment even though we were told we would receive a call, the appointment was automatically scheduled and I only received an email confirmation. After no-showing on the first appointment they scheduled, I had to call back and ask them to schedule a new appointment. Apparently rescheduling missed appointments, that are paid in full, isn’t on their list of priorities. Once they finally showed up to the house to perform the repair, no one was notified they were on the property (I have two dogs so this is important safety information) and the worker was blasting music outside my home office window. I had to move to a mother location to work because the worker didn’t want to use headphones or play music at an appropriate volume. Overall, not super impressed and probably won’t be returning. The repair is completed, that’s the only positive I have."

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"If you need a new roof or roof repair call David Koeller at Schneider Roofing for a consultation! Sorry for the long review but I have a lot to say! My experience began with me contacting Schneider Roofing for a roof replacement due to hail damage. David Koeller arrived within a couple of days from my initial call. He is very experienced in this line of work and very kind, courteous, and professional as well. Long story short, I hired Schneider over others for 2 reasons: David being my one throat to choke throughout the process and because Proverbs 22:1 was on his truck (a good name is more desirable than great riches). I can honestly say that Schneider Roofing practices what they preach! When the roofers showed up to do the tear-off and replacement everything went great, as good as it can for having your roof banged on all day! Unfortunately the crew did not complete the work that they tore off after the second day and had to put a tarp up over night. Naturally, that night a major storm with high winds rolled through and blew the tarp off which led to it raining in our attic…ugh! Unfortunate circumstances beyond anyone’s control… I called David at 4:15 AM because water was coming out of our second floor ceiling, and he answered. His exact quote to me was “how we handle this will justify why you hired us to do this job for you”. How right he was…he could not make it to my house, but Charlie Schneider did. Charlie arranged for a remediation company to come and and dry out our house without any questions. He then arranged for the ceiling repairs and attic insulation repairs/replacement and painting to be made without flinching. He told me that his goal was to make me happy and restore any damaged areas to how they were before. I doubt any other company would have responded at 4:15 AM on a Saturday AM, much less have gotten the repairs in motion by 10 AM on a Saturday AM. At the end of the day, my strong recommendation for Schneider Roofing is because in a moment of extreme adversity they stepped up to honor their word, they practiced Proverbs 22:1 to a tee. The quality of the roof and gutters is second to none as well. Almost any company can replace a roof, but Schneider Roofing is definitely in the minority for how they handled my unfortunate situation. Lots of the storm chaser roofing companies would make you sign unfavorable contracts and would be up and gone and I am sure I would have been stuck holding the bag if one of those companies had done my roof. Schneider Roofing stood behind me the whole way, through the good and the bad, over several weeks of repairs. I am grateful that I did hire them to do our roof despite the rain damage we sustained as that could have happened with any company we hired. Thanks Charlie and David!"

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"I had a fantastic experience with Schneider & Remodeling company, From the initial consultation to the finished project, their team was professional, efficient, and skilled. The gutter guards they installed are top-notch, keeping my home free from debris and clogs. I highly recommend them for their exceptional service and quality workmanship."