ROOF911 Legacy Roofing NW

ROOF911 Legacy Roofing NW

ROOF911 Legacy Roofing NW
3816 South Rd, Mukilteo WA, 98275 USA

Overview

About Us

In Business since 1986

At-A-Glance
Member Since:
3/2/2012
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.1 (8)

Google Reviews

Contractor reviews from customers on Google

  • "BEWARE OF THIS COMPANY I am very disappointed with this company because they do not want to pay me for a job I did for them, they have not paid me for a month and a half, last 2 weeks I have been reminding to the supervisor Alberto I need my check and he just says I'm going to talk to the office and tomorrow I'll give you your check but he just lies, he no longer answers my calls or messages. I contacted the accounting department of the company and they told me that they have not received any notification that they have to make my check from a person named David, finally today David answer the phone and he says that Alberto has not notified him about my payment, so David now says that he is going to send the invoice to accounting and he will notify me IF THEY WANT TO MAKE MY CHECK, can you believe that??? David said I’ll call you later today but that never happened, they did not call me during the day… I hope this problem does not happen to someone else, it makes very angry to work with irresponsible companies like this one."

    - M.S, Mar 8, 2022

  • "Had the “pleasure” of dealing with this company not once but twice. The first time was when we needed to have a roof done on a 20,000 sq foot roof. Communication was very lacking as if we were an inconvenience. The second time was when they sent a child (18 years old) to retrieve a vehicle that had been stolen in April. The kid driving spoke no English, and shouldn’t have been driving a company vehicle with only having a license for a month. The kid was playing in his phone and swerved to miss a car he was about to hit and totaled my car. When trying to get it all handled correctly, they refused to return any calls from myself or insurance. They are now ducking and dodging my lawyers. This company is a shady, poorly ran business. STAY AWAY!"

    - I.B, Oct 26, 2021

  • "I have been out on many of this company's job sites. The workers are respectful and capable. The company expects a high level of service from their employees and I have seen them deliver on probably close to 100 jobs."

    - A.K, Aug 20, 2021

See All Google
3.1 (8)

Google Reviews

Contractor reviews from customers on Google

  • "BEWARE OF THIS COMPANY I am very disappointed with this company because they do not want to pay me for a job I did for them, they have not paid me for a month and a half, last 2 weeks I have been reminding to the supervisor Alberto I need my check and he just says I'm going to talk to the office and tomorrow I'll give you your check but he just lies, he no longer answers my calls or messages. I contacted the accounting department of the company and they told me that they have not received any notification that they have to make my check from a person named David, finally today David answer the phone and he says that Alberto has not notified him about my payment, so David now says that he is going to send the invoice to accounting and he will notify me IF THEY WANT TO MAKE MY CHECK, can you believe that??? David said I’ll call you later today but that never happened, they did not call me during the day… I hope this problem does not happen to someone else, it makes very angry to work with irresponsible companies like this one."

    - M.S.

  • "Had the “pleasure” of dealing with this company not once but twice. The first time was when we needed to have a roof done on a 20,000 sq foot roof. Communication was very lacking as if we were an inconvenience. The second time was when they sent a child (18 years old) to retrieve a vehicle that had been stolen in April. The kid driving spoke no English, and shouldn’t have been driving a company vehicle with only having a license for a month. The kid was playing in his phone and swerved to miss a car he was about to hit and totaled my car. When trying to get it all handled correctly, they refused to return any calls from myself or insurance. They are now ducking and dodging my lawyers. This company is a shady, poorly ran business. STAY AWAY!"

    - I.B.

  • "I have been out on many of this company's job sites. The workers are respectful and capable. The company expects a high level of service from their employees and I have seen them deliver on probably close to 100 jobs."

    - A.K.

  • "a lot of work at this company but the Oregon office managers don't know how to treat workers"

    - G.B.

  • "I wanted to give zero stars, there is big complaint pending. I will do it. They did not call me while doing the service. They did not press the calling bell. They climbed onto my roof without my permission. They don't know my issue. My issue was not roof, I called them for my ceiling water marks, so the first thing is to check my attic, then the roof. They are just doing a regular roof irrespective of the complaint. I showed them the ceiling of my bedroom and the water marks, the technicians took a photograph, but they are not going into the attic. Nonsense people. They parked their service van on my lawn, parking your lan on customers lawn ? insane. Absolutely mindless staff. Till now they have no answer about the watermarks on my ceiling and they did not go into the attic. Who asked them about the roof ? What was complaint ? it is the water marks on my bedroom ceiling. They have no idea even now. Absolute Nonsense. Never call them or hire them. I will file as many complaints as possible."

    - B.B.

  • "Derek Johnson is a dumb ass who has no clue how business works! They fully train everyone to L&I safety standards. I know I used to work there and was fired for not doing what they trained me to! All of the citations are because employees do not do what they are supposed to do. They do that because L&I have ridiculous rules that make no sense and have nothing to do with safety. L&I is in the extortion business like most government agencies!"

    - S.H.

  • "These guys are new construction roofing experts! They have enough crews to install when other roofing companies are too busy to get your job done. Fast installations and great pricing to help every builder stay on budget!"

    - H.S.

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5.0 (13)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "VERY PROFESSIONAL & COURTEOUS"

    - K.W, | Carnation WA
    Apr 12, 2021

  • - J.E, | Arlington WA
    Apr 10, 2021

  • - J.G, | Seattle WA
    Dec 29, 2020

5.0 (13)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "VERY PROFESSIONAL & COURTEOUS"

    - K.W, | Carnation WA

  • - J.E, | Arlington WA

  • - J.G, | Seattle WA

  • "Legacy Roofing NW is Top Tier"

    - J.H, | Bothell WA

  • "Very knowledgeable"

    - C.A, | Covington WA

  • "professional, polite, courteous, reassuring"

    - R.C, | Sammamish WA

  • - H.R, | Everett WA

  • "Kenny Jobe was knowledgeable, professional and a joy to work with. He understood what I was looking for and made good suggestions on what products would meet my needs. The job went very well and my roof looks great!"

    - A.B, | Seattle WA

  • - D.V, | Seattle WA

  • - S.U, | seattle WA

  • "Customer asked us not to share his/her review."

    - X.X, | Lynnwood WA

  • "AMERICA 1ST IS AWESOME"

    - G.A, | Marysville WA

  • "Great install, saw three weeks after that the installer had broken the siding. Wish they would of said something before I found it."

    - T.G, | Arlington WA

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Awards

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