This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.
"I initially called and was pleased with how quickly I received a quote back in September. After receiving the quote they let me know that they work with insurances all the time and to send them a copy of the insurance inspection. After following through on my end. I hadn't heard anything for a week or two. I followed up and was told I would receive a call back. I heard nothing after another week, I called again asking for a follow up, and was told the same thing. The next time I called they said they wanted to get another copy of the insurance inspection and they would call me back or email me. I heard nothing after calling several more times with the same response. I emailed several times as well. Not a word. The last few times I called, they didn't even bother answering the phone. I don't know if they are no longer in business or if they just don't want to take on more jobs. Either way, I would have appreciated a call back as they were the only company to initially call me back. 4 months later, I gave up and found other companies to get me quotes."
"A tad bit disappointed. Maybe it is a busy season. Our home insurance referred us to this company. We sent out request to have our roof checked. After waiting for a week, we called to reach out. On the phone, the man was quite professional and stated that he will need to check on the claim and will call us back. Another week passed, no response. I tried calling again and they said they haven't received anything but will check and call us back. We called our home insurance to check the status but to no prevail. It has been a month now. Very disappointed that we did not even receive a call."
"The ladies and gentlemen at Roof Soultions get the job done. Jesse and Donna were a huge help throughout the entire process of getting our roof replaced as well as the side panels, even though there were numerous hiccups that were addressed and fixed during installation. Since the installation of our metal roof and side panels, we've had no issues and have been very satisfied with the work they did. The crew that worked on it were professional and attentive, as well as courteous to our property. Any issues, gripes, or concerns we had were answered or addressed to our contentment. Their warranty is OUTSTANDING, and they stand by their word obviously subject to staffing and availability. Finding contractors post Covid-19 was extremely hard, however Roof Soultions set us up earlier than any other roofing company and did their best to meet timelines. As well at a price that wasn't absurd! Although the installation did take longer than expected, and there was some mix up in communication at times, they stood by their integrity and ensured all the fabrication was correct instead of cutting corners; when we wouldn't have known the difference. My wife and I love the new look our house has and are ecstatic knowing that we can finally sleep comfortably knowing we have a very sturdy and premium product protecting our home!"