Roof King

Roof King
1005 Bullard Ct Ste C, Raleigh NC, 27615 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
5/4/2018
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

3.7 (11)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Staff"

    - P.J, | Raleigh NC
    Dec 15, 2020

  • - C.B, | Stallings NC
    Apr 9, 2020

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - N.F, | Wake Forest NC
    Feb 15, 2020

3.7 (11)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Staff"

    - P.J, | Raleigh NC

  • - C.B, | Stallings NC

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - N.F, | Wake Forest NC

  • "Customer asked us not to share his/her review."

    - X.X, | Lexington NC

  • "Customer asked us not to share his/her review."

    - X.X, | Garner NC

  • "KNOWLEDGEABLE AND"

    - N.F, | Garner NC

  • "PROFESSIONAL STAFF"

    - J.D, | Wilmington NC

  • "Customer asked us not to share his/her review."

    - X.X, | Wilmington NC

  • - E.B, | Raleigh NC

  • "Damages to property after roof installation"

    - M.W, | Raleigh NC

  • - M.M, | Raleigh NC

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Google
4.7 (84)

Google Reviews

Contractor reviews from customers on Google

  • "These guys were the best. Punctual, professional, and extremely attentive to details... they covered my landscaping, kept the site clean...and gave me the most beautiful roof! Thanks Roof King!"

    - D.S, May 30, 2021

  • "These guys were recommended by another realtor (my wife is one as well) so we knew they would be good. They worked with our insurance company, got us on the schedule in one week, and completely replaced the roof on our 3800 sqft home in a single day, and left the place spotless. The new roof is beautiful. Can't say enough good things about these guys. I read a bad review and I think they must have reviewed the wrong company. These guys were unbelievably good."

    - M.O, May 28, 2021

  • "Thanks to Roof King for a wonderful job! Prompt service and response time with a reasonable price. What more can a customer as for. Thank you!!"

    - J.R, Apr 19, 2021

See All Google
4.7 (84)

Google Reviews

Contractor reviews from customers on Google

  • "These guys were the best. Punctual, professional, and extremely attentive to details... they covered my landscaping, kept the site clean...and gave me the most beautiful roof! Thanks Roof King!"

    - D.S.

  • "These guys were recommended by another realtor (my wife is one as well) so we knew they would be good. They worked with our insurance company, got us on the schedule in one week, and completely replaced the roof on our 3800 sqft home in a single day, and left the place spotless. The new roof is beautiful. Can't say enough good things about these guys. I read a bad review and I think they must have reviewed the wrong company. These guys were unbelievably good."

    - M.O.

  • "Thanks to Roof King for a wonderful job! Prompt service and response time with a reasonable price. What more can a customer as for. Thank you!!"

    - J.R.

  • "I highly recommend this company to anyone. They did an excellent job and and let us know how the process was going until completion. Great price great service!"

    - M.B.

  • "After working for multiple roofing companies I’m happy to say Roof King is next level when it comes to customer service. If your looking for a sales job roof king is the place to apply. 👍🏼👍🏼"

    - A.B.

  • "Absolutely fantastic service! As someone with a background in carpentry and roofing I can be pretty picky when it comes to hiring companies for repairs and renovations on my house, but honestly they did a pretty good job fixing up my gutter and roof that were damaged by a fallen tree last week. I recommend them to anyone who needs a cheap but incredibly reliable crew for roof repair."

    - B.V.

  • "Had an onsite visit March 18, that went fine, and I signed for work to be done on April 6. This was a 1200ft replacement and I was told it would take 2 days. They never finished the job and I was eventually paid off after 4 months of shady business. I was told to prep for work at they would be there in two days, I did some chimney demo as we discussed and tarped it. They didnt show up or contact me for 10 days. When they finally showed up they began by ripping my tarp apart, nice. Then they told me that they couldnt actually perform the work quoted and so they would not give the warranty quoted. They said they would refund me $200 for this. Again said they'd be done tomorrow. They missed a few more days, came back and said they were done. They neglected to install gutters (just didnt do it), nailed through the face of vinyl siding (what a joke), neglected to replace fascias, left about 25 low nails on the roof, had nails coming through the drip edges, gutter supports not attached to anything, roofed over old supports, large holes in fascias, killed a bush in the yard that they tarped over and then heaved the entire old roof onto, crushing it. They had not picked up any old nails, I found over 100 without even using a magnet. They tried to deny some of these issues were their fault, luckily I had proof. They repeatedly set up appointments and never showed up, and even claimed they had finished the job and tried to bill me a few times without even coming out or doing anything. This went on for months. Finally July 20, in the end I was left with a mostly OK job, with incorrect fascias, a mismatched piece of siding that they destroyed and "couldnt find anywhere" (available at Lowes), and a horribly done rubber roof job ( they glued rubber sheeting OVER vinyl siding!!!) and they gave me a discount which I regretfully took because of how I was being impacted by Covid. Absolutely terrible experience with these guys. Photos attached are just some from their 'finished' job"

    - K.W.

  • "We selected Roof King to repair wind damage to our roof after the door to door salesman did a great job at covering over our options, clearly explaining the process, and efficiently handling our insurance claim. Buyer beware when it comes to scheduling and planning around installation day. You are required to leave your home on day of installation as they turn off the AC, and with working from home and having kids virtual learning this requires planning and juggling around the roofers schedule. Roof King was asked to confirm the start time of the job, which they did the day prior. Long story short, halfway through the day, no roofers had showed up and project manager/CEO disappeared. They asked to reschedule after wasting our time, and unfortunately blamed the roofing crew, storms, etc, instead of taking accountability for managing their own crew, and at a minimum communicating updates to us so we could update our plans appropriately. Roofers showed up later in the day and with no project manager in sight we had to send them home as we weren't allowing them to do half a job, with half a crew, more than halfway through the day, when it was planned to storm and rain the next few days. While the sales staff was responsive and courteous, the office was not sympathetic to our frustrations and said we would not be compensated for our "minor inconvenience." Project Manager and CEO never returned or communicated with us. We lost faith at that point and asked them to cancel the job so we could work with someone else. The office did quickly process our refund and is arranging for the supplies to be picked up from our driveway. Perhaps they would have done a fabulous job with the installation and they have other positive reviews...but when you manage subcontractors, you manage and own the whole process, and owe your clients clear communication and empathy at a minimum, especially for a service as important, expensive, and specialized as roof repair."

    - A.S.

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