This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.
"Had a few shingles blow off with the huge wind yesterday. Phoned today and they came out today and fixed with zero issues. Looks great. Super fast and a quality job. Very happy with their service. I hope I don't need roof repair in the future, but if we do, I know who we'll call!"
"Our experience with Reuter Roofing was very positive. From the estimate to the final installation, the entire crew were nice, hard-working and professional. A special shout out to Tony for climbing 2 1/2 stories high to ensure our skylight trim was properly installed and finished. We'd recommend this company if you want the big job done right."
"Replacing a roof is a very expensive endeavour, so I felt I needed to trust who I chose to work with. Reuter Roofing was straightforward and honest with me. I appreciated having 3 options to chose from and my sales rep guided me on which one made the most sense for my situation. I would not hesitate to recommend Reuter Roofing to anyone looking to have their roof replaced."
- "Had a few shingles blow off with the huge wind yesterday. Phoned today and they came out today and fixed with zero issues. Looks great. Super fast and a quality job. Very happy with their service. I hope I don't need roof repair in the future, but if we do, I know who we'll call!"
- "Our experience with Reuter Roofing was very positive. From the estimate to the final installation, the entire crew were nice, hard-working and professional. A special shout out to Tony for climbing 2 1/2 stories high to ensure our skylight trim was properly installed and finished. We'd recommend this company if you want the big job done right."
- "Replacing a roof is a very expensive endeavour, so I felt I needed to trust who I chose to work with. Reuter Roofing was straightforward and honest with me. I appreciated having 3 options to chose from and my sales rep guided me on which one made the most sense for my situation. I would not hesitate to recommend Reuter Roofing to anyone looking to have their roof replaced."
- "Very happy with our new roof. It was efficient and cleanly done. Was put to the test immediately with rain and high winds with no issues. Cory offered great suggestions, we are happy with the colour we decided on too."
- "Chose Reuter Roofing initially because of the professional, low pressure presentation by the salesman, Mike. The work was done on time and at exactly the price quoted. A small section of eavestrough was even replaced at no charge. Responsive follow-up by the owner, Cory"
- "Unprofessional and poor quality. Flooding damage occurred TWO TIMES (in the span of a week) to my unit when Reuter was working on the roof of the building and it rained. They brought in guys to fix the damage, and it took THREE TRIES because they kept doing it badly each time until I told them not to come back. A mess was left behind after every attempt at "fixing" what was wrong. They said they would cover the cost for drying out the drywall by another company after the water damage, but they are refusing to pay for it now. Terribly unprofessional, I would never recommend anyone go with these guys."
- "After Barry came to give a quote on my roof, which I accepted, I was completely ghosted after following up for a job date. No response to my emails - just disappeared. I assume because project was in Toronto but decency to let me know would have been good so I was not left hanging for two months and to find another roofer. Only reason I give 3 stars as two other jobs were well performed in prior years. Otherwise 1 star for wasted time/energy on that roof."
- "Cory looked after some repairs I had and his pricing was top notch! I highly recommend! Best roofing company in Waterloo/Kitchener"
- "Having previously worked in the roofing industry I used Cory for several of my residential clients and he did a great job. I often popped in to confirm that the job was being done as specified and were up to my standards and his crews did a great job. I would definitely recommend Reuter Roofing."
- "We had a new roof installed. Any questions we had were answered very quickly by Mike. The job was completed on schedule and under budget which was a nice surprise. The whole crew was very professional and were very careful not to cause any damage to our interlock driveway with the bins when removing the old shingles. Months after the install we had damage to the soffits cause by a raccoon, so we contacted Mike to see if he had someone that could repair them and he had someone there within a day to fix everything. Overall we are very happy with the service we received from Mike and the whole team. We would highly recommend."
- "We had water leaking in our kitchen last week. We contacted Reuter Roofing and they sent a guy out same day. Discovered an ice dam on our roof. Provided temporary and long term strategies to ensure the leak is taken care of. We will be contacting them in the Spring when the snow is gone and have them fix our roof permanently. Great communication and customer service skills provided by Cory the owner. Thanks so much again. TOP NOTCH! Highly recommend."
- "Shingles have blown off 3 times now since August, it was claimed that they have not heat set, yet when you inspect the fallen shingles the packaging film has not been removed from the back of the shingle. Nails, cut offs, and garbage left everywhere as well."
- "Hired Reuter Roofing to replace our clients roof after a wind storm. The experience was terrible. The workmanship was very poor. Within the first months of the "new roof", our client reported water coming in during a rain normal rains, damaging the drywall ceilings in the home. Giving a Reuter roofing a chance to review and repair, they claimed that the issue was the shingles hadn't heat set yet, but months later it was still the same issue. We hired another trade to inspect, and re-attended myself to see for myself, my photos shared here, in how poor the installation was, lack of nailing, raking of shingle installation against manufacturers guidelines, very poor flashing, no drip edge installed, and a significant mess left behind on the roof equivalent of buckets of nails and cut offs scattered about plugging up drains. We satisfied the repair to our important client, by replacing the roof completely, fixed the drywall through out, and offered Cory Reuter the opportunity to repay our exact costs... which he agreed to do, then never responded further ignoring us their client. Many months has passed and Reuter no longer responds simply ignoring their client. Disappointing that they don't stand behind their word, and that this happened in the first place. 1 star is too many!"
- "I had Reuter Roofing replace my roof after losing shingles in the big wind storm. The team did a great job and we are very pleased with the new roof! Also, they were meticulous every day about clean up. I highly recommend Reuter Roofing because of the quality of their work and professionalism."
- "I had a great experience with the company, both in terms of the responsiveness of the owner, Cory, and the precision of the work done by their roof installation team. When I talked to Cory that the roof of my recently purchased house might have some leak, he sent the team within a short amount of time to replace the roof. Also, when I asked the team to do some extra work (like adding a few vents, making them water-tight, and removing plywood that was moldy from underneath), they addressed my needs immediately). Overall, I was really happy with the quality (and also the price) of the work that Reuter Roofing did for me."
- "Job well done start to finish! Both Rick MacIntosh (estimator) and Cory Reuter (owner) met with us during the estimate/pricing/quoting process and stayed in touch with us while their team installed our new roof. They both followed up with us after to make sure everything was done to our satisfaction. Fair priced and very professional. I would recommend Reuter Roofing without any hesitation. Thank you!"
- "The Reuter Roofing team was able to provide me with a quality roof at an affordable price. They were also able to answer any questions I had effectively and to my satisfaction. I would recommend them for anyone looking for a reputable company."
- "My husband and I are so glad we went with Reuter Roofing. The roof looks beautiful. It was completed in short time. The installers were polite and friendly plus did a great job of cleaning up after themselves. We received 3 quotes and Reuter Roofing came in better than the other 2. Rick was a wealth of information in helping to make decisions. Thanks very much team. Bev and Katherine"
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