This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.
"George was wonderful. He and Restoration Builders came back when they said they would. They did a thorough inspection and gave me an honest and thorough debrief of their findings. Thankfully I don’t have damage and don’t need to file a claim. My neighbors have been convinced to file claims without damage. It is refreshing to find such an honest and professional service. I highly recommend these guys."
"FYI: While picking out materials, we were told we would be given a discount if we left a 5 star google review during the meeting. We did so to receive the discount knowing we could update our review if we needed. We are having such a frustrating experience with this company. They called to tell me the date our siding project would start and then no one showed up on that date or the several days after. I tried to get information out of the company about the delay but no one could tell me what was happening. The crew ended up showing up 10 days later and started the project. They worked for 4 days and then never came back to finish the job. It's been two weeks since they stopped working and I have contacted the company several times to get information about if and when they will be finishing the project. Again, I am getting zero information from them."
"We had a contract with Restoration Builders to have our roof replaced. Our salesman, Spencer was wonderful. The day of our roof install, we got a call from Kent (job manager) saying the job would be delayed by a day. When I asked why nobody had called us sooner, Kent told me that he had forgotten his laptop in his hotel room and didn’t realize we were on the schedule. We were going to be out of town that day & I asked Kent to reschedule the job. After waiting a week, I called Amber their scheduler. Apparently, we “fell threw the cracks.” Amber offered to reschedule and I asked her to have someone call me to explain certain aspects of the install. Our roof currently doesn’t have a metal valley and I wanted someone to explain to me why a valley was going to be used. No one had the courtesy to call me back. The next thing I knew, the supply company came to pick up the roofing supplies from my driveway and told us that Restoration Builders told them the contract had been canceled. 😡 I called Kent & he didn’t return my phone calls. A few days later someone named Rick (who identified himself as a salesman ) called to give me a quote for wrapping the facia with aluminum. I asked if our roofing contract had been canceled. He looked in the records and said yes and that they’d be returning our deposit. he couldn’t tell me why. I asked to have somebody notify us in writing that they had canceled our contract without notice or reason, and to confirm that they would be returning our $1,000 deposit. We have not received any notice in writing or our deposit and it’s been two weeks. I think this is horribly unprofessional and inexcusable behavior."
Installation Excellence Award
This award is for contractors that consistently install with a very high level of quality and provide their customers the highest protection that GAF offers.
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.
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