Preferred Roofing & Restoration LLC

Preferred Roofing & Restoration LLC

Preferred Roofing & Restoration LLC
94 Cricketknoll Ln, Carmel IN, 46033 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
2/15/2013
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.5 (15)

Google Reviews

Contractor reviews from customers on Google

  • "Dave and his team did a phenomenal job on the roof, however my rating is based off of the customer service aspect. From an installation and quality aspect this company exceeds all expectations and then some. They will do a great job on your roof for the price. However in the customer service aspect, this company is less than satisfactory. Dave worked really hard with me to get an emergency situation taken care of with my roof. He even tried to keep my cost as low as he could. However with many unforeseen circumstances with the roof and other issues that happened all at once with my house, my money situation and budget came up a little short on the roof. We had to add a couple thousand dollars to my roof unexpectedly as the job was being done. I tried to be polite and courteous with Dave and work out some type of plan to get the rest of the money to him very quickly and efficiently. However Dave kept pressing me for money that I didn’t have even going to the extent of saying things after explaining my situation such as “ that’s not my problem“ and “ well that’s not fair to me“. He told me these things even after I told him that I had a garage door that had to be replaced unexpectedly at the same time because it almost fell on my child. He even threatened me to put a lien on my house over a small $3000 that I can pay back to him within the next couple months. I even kept reassuring Dave that he was going to get his money and that I was not going to stiff him. He also spoke to me in a matter that resemble that of talking to a child when I told him I just didn’t understand the breakdown as there was a lot of confusion with the insurance company as we had two claims out on the roof. In that situation he told me things such as “let me break it down and let’s go back to elementary school so you can understand“ and “you’re never going to understand this and it’s simple math” I understand Dave has a business to run, however his unwillingness to be understanding in unforeseen circumstances and his pushy, rude and insensitive attitude makes for a cause of concern for this company. His business manner is very unprofessional. Because of Dave’s unprofessionalism, I would not recommend this company to anyone."

    - T.K, Oct 15, 2022

  • "Have used Dave's services for multiple occasions due to weather issues. He replaced my roof and siding two years ago due to hail damage and his crews did quality work. He was prompt to respond when I had follow up issues (re-attach siding in a couple spots) and followed up thoroughly to ensure everything was done to satisfaction post-work. Recently had further issues requiring work on my garage roof and gutters due to large tree limb and Dave was my first call to assist with the roof. Would wholly recommend his services."

    - J.N, Aug 13, 2022

  • "Dave and his team did a phenomenal job on the roof, however my rating is based off of the customer service aspect. From an installation and quality aspect this company exceeds all expectations and then some. They will do a great job on your roof for the price. I would definitely recommend Dave and his team and would use them again. However in the customer service aspect, this company is less than satisfactory. Dave worked really hard with me to get an emergency situation taken care of with my roof. He even tried to keep my cost as low as he could. However with many unforeseen circumstances with the roof and other issues that happened all at once with my house, my money situation and budget came up a little short on the roof. We had to add a couple thousand dollars to my roof unexpectedly as the job was being done. I tried to be polite and courteous with Dave and work out some type of plan to get the rest of the money to him very quickly and efficiently. However Dave kept pressing me for money that I didn’t have even going to the extent of saying things after explaining my situation such as “ that’s not my problem“ and “ well that’s not fair to me“. He told me these things even after I told him that I had a garage door that had to be replaced unexpectedly at the same time because it almost fell on my child. He even threatened me to put a lien on my house over a small $3000 that I can pay back to him within the next couple months. I even kept reassuring Dave that he was going to get his money and that I was not going to stiff him. He also spoke to me in a matter that resemble that of talking to a child when I told him I just didn’t understand the breakdown as there was a lot of confusion with the insurance company as we had two claims out on the roof. In that situation he told me things such as “let me break it down and let’s go back to elementary school so you can understand“ and “you’re never going to understand this and it’s simple math” I understand Dave has a business to run, however his unwillingness to be understanding in unforeseen circumstances and his pushy, rude and insensitive attitude makes for a cause of concern for this company. His business manner is very unprofessional. If all you care about is great quality work, then this is definitely the company you want to go with that will put a great product on your house."

    - T.K, Jul 20, 2022

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