Newpro Home Improvement Solutions

Newpro Home Improvement Solutions

Newpro Home Improvement Solutions
26 Cedar St, Woburn MA, 01801 USA

Overview

About Us

NEWPRO Home Improvement - Residential Roofing company serving New England and the Boston Metro area with exceptional roof replacement services. NEWPRO, for over 70 years and three generations same family owned and operated, has been serving New England homeowners exceptional home improvement products and services including replacement windows, doors, siding and roofing, bath replacement/wall surround systems, and walk-in tubs and showers. With NEWPRO expect nothing less than superior performing home improvement products combined with expert installation and best in the industry warranties and outstanding customer support. NEWPRO offers a comprehensive in-home project evaluation including a project quote based on the homeowner needs. See for yourself why thousands of homeowners for over 70 years have selected NEWPRO for their home improvement project. Experience the NEWPRO difference for yourself!

At-A-Glance
Member Since:
4/20/2016
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.5 (74)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - R.G, | Boston MA
    Sep 21, 2021

  • - R.F, | Norwell MA
    Jul 26, 2021

  • - T.G, | Leicester MA
    Jul 26, 2021

4.5 (74)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - R.G, | Boston MA

  • - R.F, | Norwell MA

  • - T.G, | Leicester MA

  • - M.T, | Lynn MA

  • "I%27m very pleased with GAF installation."

    - S.M, | Lawrence MA

  • "DID A GREAT JOB"

    - J.D, | Auburn MA

  • - F.S, | Salem NH

  • - J.W, | Concord NH

  • "NOT HAPPY WITH THE LEVEL"

    - L.G, | Somerville MA

  • "Diligent and Hard Working"

    - D.L, | Amesbury MA

  • - J.K, | Pembroke MA

  • "Customer asked us not to share his/her review."

    - X.X, | Maynard MA

  • - S.B, | Bellingham MA

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - M.K, | Taunton MA

  • "Customer asked us not to share his/her review."

    - X.X, | Taunton MA

  • "Customer asked us not to share his/her review."

    - X.X, | Medford MA

  • "Was courteous and knowledgeable"

    - B.T, | Weymouth MA

  • "INTRODUCED THEMSELVES BEFORE START"

    - J.R, | Manchester MA

  • "Customer asked us not to share his/her review."

    - X.X, | Everett MA

  • - D.M, | Billerica MA

  • "Customer asked us not to share his/her review."

    - X.X, | Gloucester MA

  • "VERY NICE CREW"

    - J.J, | Bourne MA

  • - L.S, | Boston MA

  • "Very professional crew%2C respectful and friendly."

    - N.R, | Brockton MA

  • "CONTRACTOR"

    - J.D, | Riverside RI

  • - K.P, | Salem MA

  • "Customer asked us not to share his/her review."

    - X.X, | Hudson NH

  • - N.W, | Saugus MA

  • "Contractor was Great"

    - D.J, | Dracut MA

  • "Quality workmanship"

    - J.D, | Nashua NH

  • "THE CREW DID AN EXCELLENT JOB."

    - E.B, | North Billerica MA

  • - P.P, | Pawtucket RI

  • - J.C, | Needham MA

  • - C.M, | Winthrop MA

  • "EXCELLENT CONTRACTOR"

    - J.S, | Lakeville MA

  • - J.P, | Holbrook MA

  • "STARTING WITH JODY KENNEDY"

    - L.R, | Cranston RI

  • - J.N, | East Dennis MA

  • - W.S, | Lynn MA

  • "Great job%21"

    - R.L, | Mapleville RI

  • "everything they told me they did"

    - O.F, | Revere MA

  • "EXCELLENT CONTRACTOR"

    - G.P, | Portsmouth NH

  • "EXCEEDE MY EXPECTATIONS"

    - L.J, | Contoocook NH

  • - R.M, | Revere MA

  • "NEW PRO RULES"

    - E.D, | haverhill MA

  • "PROFESSIONA & KNOWLEDGEABLE CONTRACTOR"

    - S.C, | Somerset MA

  • "OVERALL JOB"

    - S.S, | Cranston RI

  • - E.M, | Moultonborough NH

  • "SPEEDY, CONSCIENTIOUS"

    - P.K, | Ashaway RI

  • "VERY PROFESSIONAL"

    - C.E, | Gloucester MA

  • "Customer asked us not to share his/her review."

    - X.X, | Westerly RI

  • "NEWPRO DID WELL BY US."

    - J.J, | Norton MA

  • - M.G, | Lowell MA

  • "Customer asked us not to share his/her review."

    - X.X, | Andover MA

  • "Very knowledgeable on products"

    - C.L, | Center Barnstead NH

  • - R.K, | Woburn MA

  • "Customer asked us not to share his/her review."

    - X.X, | Methuen MA

  • - G.M, | Randolph MA

  • "CORRECTED DAMAGED ITEMS AFTER BEING"

    - W.S, | Lunenburg MA

  • "PROFESSIONAL & KNOWLEDGEABLE CONTRACT"

    - J.M, | Peterborough NH

  • - J.S, | Bellingham MA

  • "VERY PROFESSIONAL"

    - M.R, | Swansea MA

  • "EXCELLENT CONTRACTOR."

    - P.C, | Lynn MA

  • "Top Notch professional roof."

    - A.D, | Peabody MA

  • "If I knew what I knew now."

    - J.J, | Hyde Park MA

  • - L.M, | Dedham MA

  • - A.C, | Bellingham MA

  • "Customer asked us not to share his/her review."

    - X.X, | Candia NH

  • "EVERYONE WAS GREAT & PLEASANT"

    - I.T, | Medford MA

  • - R.J, | Pembroke NH

  • "INSTALLATION CREW"

    - R.R, | North Berwick ME

  • - P.P, | Hampton NH

  • "Customer asked us not to share his/her review."

    - X.X, | Chichester NH

  • - R.E, | Jamaica Plain MA

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Google
4.7 (1476)

Google Reviews

Contractor reviews from customers on Google

  • "Great pricing! Local company with good ratings. The installers were fantastic. They were prompt, courteous and professional. the did the job in record time ans went the extra mile of doing a great cleanup job. the even left me some window cleaner spray."

    - D.P, Jan 18, 2022

  • "Mike G. did a great job with the installation of our tub to shower conversion! It looks great. UPDATE: One of the glass doors was made incorrectly for our installation and we were assured it would be replaced. After 3 months of leaving messages with no one calling back, we've pretty much given up on ever getting the installation corrected. They did invoice us with a $500 discount that was to be paid when the door was replaced, but that doesn't mean much when we can't close the doors properly. Downgrading to 2 stars."

    - B.P, Jan 13, 2022

  • "Leo did a fantastic job with the installation of my tub to shower conversion. He completed the complete installation in one long day overcoming several unforeseen obstacles. The new shower looks beautiful and the work area was left clean. Great job Leo!!!"

    - D.B, Nov 30, 2021

See All Google
4.7 (1476)

Google Reviews

Contractor reviews from customers on Google

  • "Great pricing! Local company with good ratings. The installers were fantastic. They were prompt, courteous and professional. the did the job in record time ans went the extra mile of doing a great cleanup job. the even left me some window cleaner spray."

    - D.P.

  • "Mike G. did a great job with the installation of our tub to shower conversion! It looks great. UPDATE: One of the glass doors was made incorrectly for our installation and we were assured it would be replaced. After 3 months of leaving messages with no one calling back, we've pretty much given up on ever getting the installation corrected. They did invoice us with a $500 discount that was to be paid when the door was replaced, but that doesn't mean much when we can't close the doors properly. Downgrading to 2 stars."

    - B.P.

  • "Leo did a fantastic job with the installation of my tub to shower conversion. He completed the complete installation in one long day overcoming several unforeseen obstacles. The new shower looks beautiful and the work area was left clean. Great job Leo!!!"

    - D.B.

  • "Just had my beautiful new walk in shower installed by Kenny. Great experience! I think my bathroom is going to be my favorite room. It is so elegant and functional! Ken was on time and so professional. He left the place spotless."

    - W.P.

  • "I am writing a review regarding the remodeling of both of my bathrooms, one now has a walk-in shower and the other a more modern bathtub and doors. My installer was Ken D. and he was absolutely great. He is a very diligent and precise worker and made sure everything was picture perfect. He was meticulous also with making sure he cleaned up after everything was done. I want to rate Ken with 5 stars because that is what he deserves."

    - A.M.

  • "Mike Giordano replaced our old bathtub/shower with a complete new shower system. Mike arrived on time and did an excellent job. Our new shower system looks and works fantastic. I’m very happy with Mike’s professionalism, attention to detail and would recommend Mike Giordano to anyone who wants to update or completely redo their shower! Amazing job, I can’t thank Mike Giordano enough!"

    - D.P.

  • "New pro is fantastic. We had our tub/shower removed and a new one installed. From day 1, all of our questions were answered and communication was never an issue. The guys who did the demo and install were polite, courteous, and knowledgeable. They respected our home and made sure I was included on a few things along the way. 10/10 would recommend and reuse!"

    - M.M.

  • "I had a storm door installed on one door and also a set of double storm doors made and installed for our main entrance to the foyer. Trevor and Brandon did the installation. They were professional, on-time and very quality conscious. I got a courtesy call ahead and they showed up exactly when they said they would be. After the install(s), they cleaned everything up and then reviewed everything with me. They were also very friendly and polite. All in all…A+. I would say that NEWPRO, in general, has some of the best customer service that I have experienced. A breath of fresh air nowadays. Great job!"

    - J.C.

  • "Unbelievably concerned about neatness, attention to detail, went over project when they arrived to be certain we were getting what we expected, and explained finished project when complete. Polite, used drop cloths, and cleanup completely when done. Problem is we were only allowed to give them 5 stars when we wanted to give 6. Would highly recommend them to anyone who needed work done. Very professional and very, very happy with finished project. Got our moneys worth."

    - P.K.

  • "I am happy with my new walk-in shower! It is so much better than the tub we had. It took about 12 weeks from ordering to install. I give them a 9 out of 10 ⭐️ As it was pretty smooth over all but a couple small bumps along the way."

    - R.K.

  • "From the outset of the project to the follow up inquiry for customer satisfaction after the installation, New Pro went above and beyond my expectations. All the New Pro personnel were highly professional, competent, and thorough. All the promises and protocols contracted were met and exceeded. I was routinely kept aware of the status of the project, and on the day of installation, the installers were prompt, good natured, skilled and precise. From the removal of the old windows to the methodical installation of the new ones, to the advice on how to take care of these windows—everything was perfect. The cleanup was thorough and their courtesy was appreciated. All of this was accomplished during the ferry difficult time of Covid. I would recommend New Pro in a heartbeat."

    - E.M.

  • "The work done on redoing our shower looks great! It makes the room look bigger and brighter. The fellow who did it(Leo) was great. Just came in and worked steadily the entire day. Very pleasant"

    - R.C.

  • "We had NEWPRO install a new tub and shower. Leo came and did a wonderful job. He was a true craftsman and a hard worker. He was quick neat and left everything as we had hoped. We would give Lou 5 stars and NEWPRO 4 stars because they did not keep us informed as to why we had to wait so long for the installation We waited from January to June for the install."

    - R.D.

  • "Remodel from bathtub to walk-in shower and surrounding area. . Satisfaction Plus. Claude and Harold arrived exactly on time. Professional and friendly. Explained the process and from then on they never stopped. Cloth laid down to protect carpeting and stairs. The finished shower is beautiful as is all the surrounding area. Grab bars and shelves installed. More than a 5 star remodel. We recommend NEWPRO and especially Claude and Harold. They did a great job. We thank them."

    - S.M.

  • "We had a new shower install done on 5/25. We are very happy so far. Anthony Morin came into our home and was a pleasure to work with. He kept us informed every step of the way and he was polite and well mannered. When he finish the job I was amazed at how extremely clean and neat his work was. Newpro is pleasure to work with. I recommend Anthony for any job!"

    - M.M.

  • "Rich Curran was immensely helpful during the sales process. His knowledge and expertise was invaluable in helping my wife and I select the perfect new front door and window. On the installation side, Artie did an amazing job. A true professional in every respect. He approached his work with an owner’s mentality and did everything to perfection."

    - J.C.

  • "We ordered 43 windows from NewPro at the end of December 2020. The sales guy, Christian, was very cognizant of our timeline before we signed the contract and assured us he could get them in before our season started in May. We did our due diligence and explored multiple options. Our timing wasn’t a coincidence. We needed this completed by April at the latest. We have been contacting them since mid-January and it’s been nothing but crickets. Here we are in mid-February and they are just now pulling permits and have to go in front of the historical commission which we told them upfront they would have to do. Have they ordered the windows yet? NOPE. They won’t do that until after they pull the permit and get historical approval. Wondering why they didn’t do that in early January since we signed at the end of December? So are we. With a minimum of a 12 week lead-time, that puts us smack in our peak season. The response we got “well we can do it after the season” in November. These guys will tell you anything you want to hear, and if they do not care about a job as big as ours, then they sure as hell aren’t going to care about yours. Nothing but snake oil salesmen who’s biggest sales pitch is their commitment to customer service, but that’s just smoke and mirrors and all they care about is getting your money."

    - C.F.

  • "NEWPRO installed all new windows throughout our house about 4 years ago and this winter we noticed small gaps on the sides of most windows. Dominic came out within a couple of days and repaired every single window that needed attention. His detailed, clean, and timely repairs were very much appreciated. Based on our experience with Dominic alone, I would recommend this company to all family and friends."

    - E.F.

  • "Paul M. & his apprentice came out to finalize the trim on our NEWPRO windows &...WOW, the quality of the work is phenomenal. This is true old-school craftsmanship that is extremely difficult to find nowadays. The results speak volumes about Paul’s experience, deftness & commitment to quality. I would highly recommend NEWPRO, & wholeheartedly advise you to ask for Paul."

    - J.Z.

  • "I highly recommend NEWPRO! Dominic & Ryan were great and very professional when they came in to replace our glass window. We have a very high energy dog. They were both comfortable with our dog and even made him feel at ease during the repair process. Receiving a quote, the ordering process and window installation was simple and we are very happy with everything! Go with NEWPRO!"

    - C.M.

  • "Eric and Mike did a great job installing our new bathtub. This was the second install Eric had done for us and I highly recommend these guys at NEWPRO !!!They are very personable and professional. It was clear to us that they take pride in their work and pay attention to detail. Thank you so much for everything!!!"

    - K.A.

  • "High quality windows, professional installation, a most excellent experience once finished. Immediate improvement in the coldest room in the house (North East corner bedroom 2 windows) was noticeably warmer. 5 Stars for the quality of the windows and the professional installation. Windows installed were the SuperMAX, 4 Double Hung and 1 Casement. Just take into consideration from original meeting to proposed installation was 2 months, actual installation was 3 months later. Down to 4 stars because it took 3 months before they were installed."

    - S.V.

  • "Shower caulking replaced fantastic job, Dominic was outstanding. Removed old caulking replaced with new caulking. It is perfect, the joints are perfect and corners are exact. Dominic was clean courtious and polite. After he was done he explained all he found and what he did. He also went the extra mile and verified that a sales person will be contacting us regarding door option. Outstanding employee thank you for sending him here. Pleasure to have in the house."

    - J.H.

  • "New Pro did my house trim in beginning of 2020. I had squirrel going and into my crawl space due to no trim. New Pro sealed all the passage ways and did all the trim around the outside of the house. The house look amazing with just the trim. No more squirrel nor insects problems. Brought value up and quality, professionalism, and quality was on point. The gamble was done as well gave the house anew uplift and curve appeal. Thank you New Pro."

    - E.M.

  • "From start to finish, choosing New Pro windows was the right choice. Joshua Cruz and his crew performed an exceptional installation with great attention to the details. They were friendly, courteous and professional, arrived on time, completed the installation efficiently and cleaned up completely. They were very respectful of our property. Except for the beautiful new windows, you couldn't even tell anyone had been here when they were all finished. I would highly recommend this window company."

    - L.G.

  • "High quality windows, professional installation, a most excellent experience once finished. Immediate improvement in the coldest room in the house (North East corner bedroom 2 windows) was noticeably warmer. 5 Stars for the quality of the windows and the professional installation. Just take into consideration from original meeting to proposed installation was 2 months, actual installation was 3 months later. Down to 4 stars because it took 3 months before they were installed."

    - S.V.

  • "Trevor and his assistance are outstanding. Took great care to not only demo and replace the window but the clean up after was perfect. They showed up on time. Trevor explained all they did and provided multiple points of contact if we had any questions or concerns. We highly recommend NEWPRO!"

    - M.P.

  • "Mike and Jon did a great job installing new windows. They were professional, on time and fast. They gave me a call to let me know when they would arrive. They made sure everything was cleaned up before they left. They also made sure that I knew how to open my windows for cleaning and take the lower frame completely out."

    - J.D.

  • "My tech was great. Analyzed the problem and fixed it very quickly. We went with NEWPRO several years ago because of their great reputation for installation, warranty and service. Everyone of the NEWPRO folks we have interacted with have been very professional, friendly and competent. I have and will continue to recommend NEWPRO to anyone I know with any window issue. Great company with a no nonsense warranty. They are the best"

    - P.L.

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