Music City exteriors is primarily a residential roofing company. We replace shingle and metal roofs, diagnose leaks, and perform repairs. We offer free Inspections, free estimates and even offer a 10 year "no Leak Warranty" on all of our roof replacements . MCE has replaced over 800 roofs in middle Tennessee and have 5 star reputation both online and in person with our customers.
"Very friendly and professional"
"Customer asked us not to share his/her review."
"Music City Exteriors went over and above to replace our roof! They are kind and good people."
"Excellent! Bruce and his crew did exceptional work replacing our roof. He explained everything along the way and even worked directly with insurance to make the process completely hassle free."
"Music City Exteriors are absolutely incredible. I called the night before needing someone to come by the next morning to pull down some of my soffit to gain access for an electrician. After the work was done, I asked how much? He said free of charge. Anthony saved the day and I will 100% use these guys again! They care about customer service and quality of work. I'm still in shock. It is not easy finding friendly and honest people to work with these days. Hire them!"
- "Music City Exteriors went over and above to replace our roof! They are kind and good people."
- "Excellent! Bruce and his crew did exceptional work replacing our roof. He explained everything along the way and even worked directly with insurance to make the process completely hassle free."
- "Music City Exteriors are absolutely incredible. I called the night before needing someone to come by the next morning to pull down some of my soffit to gain access for an electrician. After the work was done, I asked how much? He said free of charge. Anthony saved the day and I will 100% use these guys again! They care about customer service and quality of work. I'm still in shock. It is not easy finding friendly and honest people to work with these days. Hire them!"
- "Bruce and his crew did an awesome job replacing the roof after some storm damage. They helped deal with the insurance to get us the most. The group cleaned up the yard after to try not to leave any nails or roofing debris behind. Would definitely recommend!"
- "Anthony stayed in constant contact with me, explained the process, handled communications with insurance and overall made the process seamless!"
- "Top notch company- we had a roof leak from the last storm and there were here in an hour. Tarped the roof and helped us with the insurance claim. They replaced our entire roof in 2 days and left the property spotless. Anthony, our job lead couldn’t have been any better to work with. Highly recommended."
- "THESE 2 BROTHERS HAVE GONE WAY OUT OF THEIR WAY TO GET MY HOUSE BACK WERE IT NEEDS TO BE, AND IN A VERY TIMELY MANNER."
- "Anthony came out to fix a strip of fascia that been blown off during one of the last storms and the experience was great! He was courteous and professional and all-around pleasant to work with. My call was responded to within 24 hours, he got here and the repair completed quickly, and when I mentioned I needed to schedule a roof inspection he offered to do it right then and there. I would definitely use this company's services again!"
- "We had a leak in our roof and Anthony promptly came out to take a look at it. He gave us options and had the job done very quickly! We were very relieved to have the problem taken care of so promptly. Highly recommend!"
- "Highly recommend! I called Music City Exteriors when a portion of our gutter and downspout fell off after a recent snow storm—Anthony came out right away to take a look and get us scheduled for repairs. The repair was fast and the pricing was fair. I’m very impressed with Anthony’s professionalism and attention to customer satisfaction. We’ll definitely be calling Anthony in the future for any of our gutter/exterior needs."
- "Our chimney was leaking and we had to have the flashing replaced. They were able to come out and give a free estimate and fix the problem right away. Good to work with, and got the job done in a timely manner."
- "Great company to work with! Jeff and Bruce are true professionals in the industry. Would highly recommend to anyone looking for a new roof!"
- "Music City Exteriors reroofed my home and corrected some problem areas on one of the dormers. They were professional, kind, responsive, and got the entire project done quicker than I anticipated. I would highly recommend their services!"
- "They showed up on time! They gave me a bid and did great work! Jeff and Zach communicated well. I will use them again."
- "Anthony and his team did a great job throughout the process with our roof. Not only did he respond quickly, he provided options and then walked us through the process every step of the way. During the actual "construction" of the roof he was onsite and always available to answer any questions that came up. From start to finish this was a top notch company to work with."
- "Jeff and Bruce were very responsive and helpful in getting our roof repaired. They diagnosed the issue and had it repaired in a very short time frame. Excellent folks to deal with."
- "Our interests were not aligned. They wanted to finish the job as quickly and cheaply as possible. We wanted the job to be done well, and there were a variety of conflicts that arose because of this discrepancy. We had to repeatedly fight to achieve quality work and were left with a mostly satisfactory outcome after three frustrating and stressful months of negotiation and conflict. The project manager did not consider assessment of the quality of the work as his responsibility. When we tried to fill this role, we were either told that our previously agreed upon expectations were now unreasonable, or that the issues would be addressed only to have them disregarded. We would have no communication for weeks, and then have workers show up without notice to start work we had not approved. At each meeting, there was an exaggerated amount of (insincere) accommodations that was met with little follow through. There was not a lack of communication; there was disregard for what we communicated. Our problems were not with the workers. They were always polite and respectful, and mostly cleaned up after themselves. We also had a very positive experience with the woodworker/craftsman they sent to address issues with our door frames and window sills. Our experience with him was the most affirming part of the project. In our final interaction, the entire management team showed up without an appointment and, with what felt like an intimidating exchange, stated they were there to tie up loose ends, collect payment, and be done with us. Although half-hearted apologies and excuses designed to placate were offered and passed around, they were never fully owned. We are mostly pleased with the overall completed project, but the process to get to that outcome was labored, stressful, frustrating and unsatisfying. We would clearly never recommend or use their services again."
- "I used to be a builder, and I know that quality exterior work can only be assessed after its seen some weather. So this review is not only of the work at the time that it was done, but the work after two years of extreme Nashville weather. The verdict: Music City Exteriors is an outstanding company. Jeff Thorne did everything right, from communication, to dealing with our insurance company, to ensuring his crew did quality work. They tore off and roofed our house in a single day, and when they were done my yard was so clean that it barely looked like they were there (if you know roofing, you know that's impressive). After two years, the roof looks great and has weathered some hard storms with zero problems. If you need a new roof, give these guys a call."
- "I could not be more pleased with the job done by Music City Exteriors. They were professional, efficient, and thorough from start to finish. After the Nashville tornado, I watched Music City Exteriors roofing across the street, while another company worked next door. The difference was amazing... I got their number and scheduled an appointment right then. From that point, I put my total trust in them to do the job right, and I was not disappointed. They did an excellent job replacing my roof, repairing the siding, painting my house, installing new gutters, and putting in new garage doors. I would highly recommend Music City Exteriors."
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