Overview
About Us
This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Customer Reviews
"Joshua and his team are so professional and explain everything they are doing! They are on time or they call! They do exactly what they explain they are going to do with your roof and they clean up! I have recommended Mitten highly! Will definitely use ONLY Mitten & Company! Thank you team!"
"My experience with Josh and the rest of his crew at Mitten and Co. was nothing short of extraordinary. Following significant water damage to both my home’s exterior and interior, I struggled for months to find a reputable local contractor who I trusted to complete extensive repairs in a thorough and timely fashion. Following a neighbor’s recommendation, I reached out to Josh who responded immediately and adjusted his schedule so that he could evaluate the damage the following day. Josh’s expertise was clear from the outset. He coordinated every step of the project, including waterproofing my rooftop terrace, replacing damaged siding and trim, caulking/painting, replacing interior drywall, and repairing hardwood floors – not to mention, he led communications with my HOA and insurance company. Ultimately, Mitten & Co. completed in four weeks a complex project that would have been a multi-month project with any other Charlotte company. They are consummate professionals, trustworthy, meticulous in their attention to detail, and proactive in communicating at all stages. Most importantly, I can rest easy knowing that the job has been done the right way the first time and that the leakage issues that have plagued my house for the last year are behind me for good."
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GAF Awards & Certifications
Residential Contractors
Commercial Contractors
Awards
Master Elite®
A mark of roofing excellence. Only 2% of roofers in North America are invited to become GAF Master Elite® Contractors. It can’t be bought. It can only be earned.*
Get peace of mind with a Master Elite® Contractor Contractor
At GAF, we evaluate thousands of roofers in the country and make sure they're insured and have state licenses (in states that require them) so they can offer our best warranties.
This certification requires a minimum of 7 years of experience, is renewed yearly and requires the contractor to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- High property owner job satisfaction ratings
- Able to offer the strongest GAF warranties
Your connection to stronger GAF warranties
The GAF Shingle & Accessory Limited Warranty provides a Lifetime limited warranty term and 10-year 100% coverage period during which GAF will provide both installation labor costs and replacement GAF products necessary to repair your roof due to a manufacturing defect for 10 years.
A GAF Master Elite® Contractor can also offer the GAF System Plus Limited Warranty, increasing your Smart Choice® Protection Period from 10 to 50 years and including tear off.
| Non-certified Contractor | Certified Contractor | Master Elite Contractor | |
| GAF Shingle & Accessory Limited Warranty | ✓ | ✓ | ✓ |
| WindProven™ GAF Roofing System Limited Warranty | ✓ | ✓ | ✓ |
| GAF System Plus Limited Warranty | - | ✓ | ✓ |
| GAF Silver Pledge™ Limited Warranty | - | - | ✓ |
| GAF Golden Pledge® Limited Warranty | - | - | ✓ |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Certified™
Only 7% of roofers in North America are invited to become GAF Certified™ Contractors. It can’t be bought. It can only be earned.*
Get peace of mind with a Certified™ Contractor
At GAF, we evaluate thousands of roofers in the country and make sure they're insured and have state licenses (in states that require them) so they can offer our best warranties.
This certification requires a minimum of 3 years of experience, is renewed yearly and requires the contractor to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- High property owner job satisfaction ratings
- Able to offer the strongest GAF warranties
Your connection to stronger GAF warranties
The GAF Shingle & Accessory Limited Warranty provides a Lifetime limited warranty term and 10-year 100% coverage period during which GAF will provide both installation labor costs and replacement GAF products necessary to repair your roof due to a manufacturing defect for 10 years.
A GAF Certified™ Contractor can also offer the GAF System Plus Limited Warranty, increasing your Smart Choice® Protection Period from 10 to 50 years and including tear off.
| Non-certified Contractor | Certified Contractor | Master Elite Contractor | |
| GAF Shingle & Accessory Limited Warranty | ✓ | ✓ | ✓ |
| WindProven™ GAF Roofing System Limited Warranty | ✓ | ✓ | ✓ |
| GAF System Plus Limited Warranty | - | ✓ | ✓ |
| GAF Silver Pledge™ Limited Warranty | - | - | ✓ |
| GAF Golden Pledge® Limited Warranty | - | - | ✓ |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Master Select™
Get assurance that you’ll be dealing with a quality, reputable and dependable professional when you choose a GAF Master Select™ Contractor.
GAF Master Select™ Contractors must have a minimum of 5 years of experience are required to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- GAF trained and certified
- Able to offer enhanced GAF commercial warranties and guarantees
GAF Master Select™ Contractors are your connection to the strongest GAF commercial guarantees and warranties
| Non-GAF Contractors | GAF Master Contractor | Master Select™ Contractor | |
| Standard Limited Product Warranty | ✓ | ✓ | ✓ |
| Weather Stopper© Integrated System Limited Warranty | - | ✓ | ✓ |
| System Pledge™ Limited Warranty | - | ✓ | ✓ |
| Emerald Pledge™ Limited Warranty | - | ✓ | ✓ |
| Diamond Pledge™ NDL Roof Guarantee | - | 30 year maximum term No Dollar Limit Guarantees (NDL) | 35 year maximum term No Dollar Limit Guarantees (NDL) |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Master
Get assurance that you’ll be dealing with a quality, reputable and dependable professional when you choose a GAF Master Contractor.
GAF Master Select™ Contractors must have a minimum of 5 years of experience are required to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- GAF trained and certified
- Able to offer enhanced GAF commercial warranties and guarantees
GAF Master Contractors are your connection to the strongest GAF commercial guarantees and warranties
| Non-GAF Contractors | GAF Master Contractor | Master Select™ Contractor | |
| Standard Limited Product Warranty | ✓ | ✓ | ✓ |
| Weather Stopper© Integrated System Limited Warranty | - | ✓ | ✓ |
| System Pledge™ Limited Warranty | - | ✓ | ✓ |
| Emerald Pledge™ Limited Warranty | - | ✓ | ✓ |
| Diamond Pledge™ NDL Roof Guarantee | - | 30 year maximum term No Dollar Limit Guarantees (NDL) | 35 year maximum term No Dollar Limit Guarantees (NDL) |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Premium Coating Systems
Contractors with Premium Coating Systems certification focus on coatings and liquid membranes, and have a proven track record specifically with these products. Their training and project performance with GAF have enabled them to qualify for this distinct designation.
Premium Coating Systems certification requires proper insurance and licensing, a strong reputation for quality, and a commitment to understanding the latest technology and installation methods.
Contractors with GAF Premium Coating Systems certification are also your connection to the strongest GAF commercial guarantees and warranties for this product category
President's Club Award
These contractors represent the best of the best of our Master Elite®, Master Select™, and Premium Coating Systems Contractors.
They have distinguished themselves by meeting stringent requirements in the categories of Performance, Reliability, or Service.