Minnesota Exteriors Inc

Minnesota Exteriors Inc

Minnesota Exteriors Inc
8600 Jefferson Hwy, Maple Grove MN, 55369 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
3/1/2015
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.4 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "GOOD TO WORK WITH"

    - G.D, | Maple Grove MN
    Oct 31, 2018

  • - P.E, | Brooklyn Park MN
    Oct 16, 2017

4.4 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "GOOD TO WORK WITH"

    - G.D, | Maple Grove MN

  • - P.E, | Brooklyn Park MN

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Google
4.4 (192)

Google Reviews

Contractor reviews from customers on Google

  • "I am very pleased with my new roof. From Troy who listened to my needs to the installers who did quality work and the clean up was so appreciated! I have used MEI for my James Hardy siding, attic installation, and new roof and have ALWAYS been very happy from start to finish!"

    - J.H, Jan 23, 2022

  • "Bottom line up front: completely dependent on sub contractors with very little control or communication to client by MEI. End result is good, but service is not. Longer story, we had siding, soffit, fascia, and some gutter work done over the summer. When signing the contract, we were told to expect 1-2 weeks for completion. It took 6 weeks for our project to complete, during which time it was unsafe for the kids to play anywhere outside due to the nails and razor blades that were thrown in the yard. The results themselves were good. The subcontractor did a good job, but we were unimpressed with the control that the job supervisor had on the timeline and cleanliness of work area. We struggled to get our questions answered, in some cases asking for validation of work that I didn’t see done took 4 months to get an answer that could have been easily answered by replying to the email with the picture that was being asked for that showed work completed. While the primary job supervisor was on vacation, a second one came by and told us that things look good, but the cleanliness of the site is not up to his standards, but “it’s not his site”. After this point, I ran a magnet in our yard and found 4 razor blades and 50+ nails and screws throughout the work site. I bought a rolling magnet from harbor freight and ran this through the yard nearly daily, especially on the driveway and walkways. Given other reviews, I believe that my experience was an exception, but wanted others to be aware in the case that it’d be helpful. Lessons I learned: 1.) all communication should go through the sales person, first written, then followed by phone conversation. Without this, it limits ability to follow up. 2.) write timeline into contract with discounts considered if beyond certain point (3weeks in my case). Discounts are not considered, even with poor experience. 3.) take and keep photos of all steps of work being done. Each day…in the case that it is needed. 4.) do not expect that the subcontractor is telling you the same thing as they are the job supervisor, and assume that very little, if anything is making it to the sales person, who is the clients main point of contact. 5.) set up / move security cameras to watch work. My blink cameras were helpful, especially when being told things that didn’t equate to what I believed was true. Video cameras are unbiased when left watching at strategic vantage points. We were satisfied with the results of the project, but the overall service experience, which was one of the few things that MEI had direct control over during the project, was less than ideal. We will not be using MEI again, and do not recommend others to do so due to the poor service experience."

    - M.L, Jan 23, 2022

  • "We are extremely happy with our new siding, soffits and fascia -it all looks beautiful! The crew was very friendly and their attention to detail was amazing. Bob on the sales team was always up for any questions we threw at him and we had many. We think everyone should have a "Bob" in their life and wish he worked for every trade we may need in the future. Greg ,the project site supervisor ,was very thorough and did a complete walk around the house going over all the details before the crew began. Minnesota Exteriors was also fast at addressing the final punch list to do's. Many neighbors have gone out of their way to comment on how nice they think our house now looks. We are so pleased we are now embarking on phase 2 -new gutters and windows with Minnesota Exteriors. Highly recommend."

    - A.C, Nov 22, 2021

See All Google
4.4 (192)

Google Reviews

Contractor reviews from customers on Google

  • "I am very pleased with my new roof. From Troy who listened to my needs to the installers who did quality work and the clean up was so appreciated! I have used MEI for my James Hardy siding, attic installation, and new roof and have ALWAYS been very happy from start to finish!"

    - J.H.

  • "Bottom line up front: completely dependent on sub contractors with very little control or communication to client by MEI. End result is good, but service is not. Longer story, we had siding, soffit, fascia, and some gutter work done over the summer. When signing the contract, we were told to expect 1-2 weeks for completion. It took 6 weeks for our project to complete, during which time it was unsafe for the kids to play anywhere outside due to the nails and razor blades that were thrown in the yard. The results themselves were good. The subcontractor did a good job, but we were unimpressed with the control that the job supervisor had on the timeline and cleanliness of work area. We struggled to get our questions answered, in some cases asking for validation of work that I didn’t see done took 4 months to get an answer that could have been easily answered by replying to the email with the picture that was being asked for that showed work completed. While the primary job supervisor was on vacation, a second one came by and told us that things look good, but the cleanliness of the site is not up to his standards, but “it’s not his site”. After this point, I ran a magnet in our yard and found 4 razor blades and 50+ nails and screws throughout the work site. I bought a rolling magnet from harbor freight and ran this through the yard nearly daily, especially on the driveway and walkways. Given other reviews, I believe that my experience was an exception, but wanted others to be aware in the case that it’d be helpful. Lessons I learned: 1.) all communication should go through the sales person, first written, then followed by phone conversation. Without this, it limits ability to follow up. 2.) write timeline into contract with discounts considered if beyond certain point (3weeks in my case). Discounts are not considered, even with poor experience. 3.) take and keep photos of all steps of work being done. Each day…in the case that it is needed. 4.) do not expect that the subcontractor is telling you the same thing as they are the job supervisor, and assume that very little, if anything is making it to the sales person, who is the clients main point of contact. 5.) set up / move security cameras to watch work. My blink cameras were helpful, especially when being told things that didn’t equate to what I believed was true. Video cameras are unbiased when left watching at strategic vantage points. We were satisfied with the results of the project, but the overall service experience, which was one of the few things that MEI had direct control over during the project, was less than ideal. We will not be using MEI again, and do not recommend others to do so due to the poor service experience."

    - M.L.

  • "We are extremely happy with our new siding, soffits and fascia -it all looks beautiful! The crew was very friendly and their attention to detail was amazing. Bob on the sales team was always up for any questions we threw at him and we had many. We think everyone should have a "Bob" in their life and wish he worked for every trade we may need in the future. Greg ,the project site supervisor ,was very thorough and did a complete walk around the house going over all the details before the crew began. Minnesota Exteriors was also fast at addressing the final punch list to do's. Many neighbors have gone out of their way to comment on how nice they think our house now looks. We are so pleased we are now embarking on phase 2 -new gutters and windows with Minnesota Exteriors. Highly recommend."

    - A.C.

  • "Just wanted to jump on here and say how fantastic MEI is. I’ve used them twice now, once for windows and now gutters. Both times I worked with Troy, extremely friendly, knowledgeable, and takes the time to explain the process. Especially with our windows, which he thoroughly explained the differences between one brand to the other we ended up with. He stayed within our budget and never tried to push us past it. He is a credit to your company. Next, the crew that came out worked efficiently, was extremely friendly, put out some extremely quality finished product, and cleaned after themselves thoroughly. Overall, i won’t use anyone else, and recommend them to everyone I know."

    - C.M.

  • "I just ordered replacement windows in my third home from Troy. I chose MEI because of Troy and his recommendations. He is honest and trustworthy. If there is something he likes OR doesn't like about a product he's going to tell you. His first goal is to get you set up with the best product that fits your budget, not just to sell windows and get on to the next customer!"

    - D.W.

  • "I'm very pleased with the recent roof replacement Minnesota Exteriors performed on my home this summer. The process was great from start to finish. Their Sales , Dan showed up to walk my property and take a look at existing conditions. When the estimate was completed, he provided me a very thorough walk through of all the costs. Steve and his crew were amazing. I couldn't believe how fast his crew was. The project was completed in 5 hours . The craftsmanship was very high level. I'm so happy I had Minnesota Exteriors replace my roof. I would highly recommend working with them."

    - A.R.

  • "This is our second time using MEI because we were very happy with our first experience. We had the pleasure of working with Troy D both times. He is knowledgeable, personable, prompt, and delivers great customer service."

    - J.F.

  • "We had our siding replaced. Excellent service and quality. Very happy with our experience."

    - S.S.

  • "food was good but not worth prices. falsely advertised specials.. super cramped and loud. there are much better Mexican themed places to enjoy."

    - D.M.

  • "I called MEI on a Friday and they sent Troy out on Saturday, the next day, for my estimates. He was very professional, helpful and understood my needs. He explained things thoroughly. I will definitely use Minnesota Exteriors again!!"

    - H.M.

  • "We love our new windows! Troy, Annjanette and the installation team were all great to work with. We'd definitely work with MEI again."

    - J.P.

  • "Minnesota Exteriors provided us with great service. We recently purchased a home and soon found many falling pieces of siding. They were quick to respond and quickly scheduled a time to come out and repair the falling pieces. We certainly plan on using them in the future."

    - M.R.

  • "Not satisfied with MEI at all. Lack of communication between us and with the workers. Several times did not return our calls. They installed four windows in June of 2020 the job was not completed until January of 2021. Used large finish nails on both window seat boards, which left a very unprofessional looking job. the Lindsay window factory guy came out and replaced the skin on both seat boards and looked very good. Our sales person has never called to see how the job was going or how the job ended."

    - R.F.

  • "I was very pleased with the work done by Minnesota Exteriors. They replaced our roof, replaced all of our windows, sided the entire house, installed gutters and also installed a new front door. The work was of very high quality and the service from Troy D and Annjannette P was totally awesome! Our house now looks brand new and we continue to get rave reviews from our neighbors and folks passing by. I highly recommend them!"

    - S.W.

  • "I had new siding installed. Troy came out and gave me a estimate. He was great and he showed up on time. He answered all my questions. During the process of the installment, I had a problem , i called him and he came out right away. Everything was taken care of.. I will use the company again and ask for Troy. He was amazing."

    - C.B.

  • "* Quality work, friendly professional crews, and great communication throughout entire project. Starting with Dan during the sales process, he provided me with several great options, answered all of my questions, and came up with a proposal that was perfect for my home. Steve oversaw the installation and that all went smoothly. My house looks beautiful. I highly recommend this team."

    - C.K.

  • "We are thrilled to sign our contract with MEI last week for our sidings and windows project, and we cannot wait to see what our house looks like after the project is completed. Troy Dvergsten was responsive to our needs, and were readily available for questions and any concerns were answered promptly. He is a joy to talk to and work with, honest, friendly, and ethical. A dream combination, and he is the reason why we chose MEI to do our big project! We will post a follow-up update with pictures once the project is completed."

    - N.T.

  • "MEI recently completed siding and window replacement. We couldn't be happier with the communication and responsiveness from start to finish, and the quality and professionalism seen throughout. Brandon Collins was able to work with us in the sales phase to make sure we got exactly what we wanted. He was responsive and attentive to our many questions and ideas and the end result was fantastic. Once the project started, our Field Supervisor Steve Faber was out daily to check on progress and make sure we were happy with the work done. He was always quick to get us answers on any questions, and made sure that our satisfaction was the top priority of the project. Materials arrived the day before the project started and were picked up the day following completion. The organization and coordination of everything was top notch. After the experience we had, we won't be looking anywhere else in the future if we need and exterior work done. In our experience, it's difficult to find contractors that are focused on client satisfaction, quality work, and efficiency, and open lines of communication in all phases of the project. MEI has checked all those boxes and more."

    - R.C.

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