Maven
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Maven
25488 US Highway 17, Hampstead NC, 28443 USA
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Overview

About Us

Maven is a veteran owned & operated roofing company in Eastern North Carolina. We have been roofing in Jacksonville, Wilmington, and surrounding areas. Over the years we have grown into being the best roofing contractor in NC, providing residential roofing, commercial roofing, roof repair, roof cleaning, roof tune-up and a variety of specialized roofing services. We pride ourselves with unparalleled quality and the best customer service experience by staying true to our Mission: to make Mavens & positively impact the communities we have an opportunity to serve.

At-A-Glance
Member Since:
5/12/2020
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.6 (291)

Google Reviews

Contractor reviews from customers on Google

  • "Maven came out to my home last week and Installed a new roof, the whole team was awesome. Greg Brown was my contact and we couldn't have had a better experience. Greg was very professional, knowledgeable and had great communication through the whole job and even followed up when the job was completed. Materials were dropped and work began the next day! The crew was amazing and did a great job cleaning up all the loose nails at the end of the job. I highly recommend having Maven Roofing work on your home! Call and ask for Greg!"

    - A.M, Apr 19, 2022

  • "Very professional. Explained things that need to be done -in detail. Kept in communication of what I needed. Great guys. Toni is the man. Ask for him. Highly recommend. Fair prices."

    - F.M, Apr 19, 2022

  • "It got worse. call back is is poor. Communication isn't effective either. I've been waiting to have my roof repaired. Since last year. I have to call to initiate communication. I paid half and 6 months later parts and supplies were dropped off to my location without my knowledge. They had a problem with pricing for my project then let me know later that it won't start without me signing another form. I had high expectations but now to have parts that will alter due to the time and exposure to weather. I hoped that they would fix this but I was foolish for waiting on their service. I should have went with another company. I'm sure I'm just one in a thousand tho. I was contacted and they are able to work with you. They will lie to you saying that the work is done and allow active leaking to ruin your room after installing a new roof. They blame condensation despite 2 dehumidifiers working to squeeze more money out of you. They have a year warranty but will try to wait you out a year. They won't answer calls. I'm not gonna pay for this service when I was better of with my old roof. I'm not gonna pay for the rest of this service now that I have to pay for a new repairs on a bad job and pay for damages to my ceiling walls, wooden floors along with damaged property due to the bad job. I just wanted my roof done at first they could have done a repair but they replaced it and failed. I don't recommend this service if you got them watch them closely because my house is messed up."

    - S.R, Apr 18, 2022

See All Google
4.6 (291)

Google Reviews

Contractor reviews from customers on Google

  • "Maven came out to my home last week and Installed a new roof, the whole team was awesome. Greg Brown was my contact and we couldn't have had a better experience. Greg was very professional, knowledgeable and had great communication through the whole job and even followed up when the job was completed. Materials were dropped and work began the next day! The crew was amazing and did a great job cleaning up all the loose nails at the end of the job. I highly recommend having Maven Roofing work on your home! Call and ask for Greg!"

    - A.M.

  • "Very professional. Explained things that need to be done -in detail. Kept in communication of what I needed. Great guys. Toni is the man. Ask for him. Highly recommend. Fair prices."

    - F.M.

  • "It got worse. call back is is poor. Communication isn't effective either. I've been waiting to have my roof repaired. Since last year. I have to call to initiate communication. I paid half and 6 months later parts and supplies were dropped off to my location without my knowledge. They had a problem with pricing for my project then let me know later that it won't start without me signing another form. I had high expectations but now to have parts that will alter due to the time and exposure to weather. I hoped that they would fix this but I was foolish for waiting on their service. I should have went with another company. I'm sure I'm just one in a thousand tho. I was contacted and they are able to work with you. They will lie to you saying that the work is done and allow active leaking to ruin your room after installing a new roof. They blame condensation despite 2 dehumidifiers working to squeeze more money out of you. They have a year warranty but will try to wait you out a year. They won't answer calls. I'm not gonna pay for this service when I was better of with my old roof. I'm not gonna pay for the rest of this service now that I have to pay for a new repairs on a bad job and pay for damages to my ceiling walls, wooden floors along with damaged property due to the bad job. I just wanted my roof done at first they could have done a repair but they replaced it and failed. I don't recommend this service if you got them watch them closely because my house is messed up."

    - S.R.

  • "Highly Recommend. Austin at Maven Roofing was awesome to work with. Came out the same day for a estimate on repairs, unlike your typical salesman he did not push a complete new roof. Told me exactly what i needed and the work was done in a timely manner. Definitely will use when it’s time for a whole new roof!!"

    - C.S.

  • "Amazing company and staff. Love working with their team. They have an amazing rejuvenation product that extends the life of your roof."

    - J.B.

  • "My husband and I just had our roof replaced by Maven. They were great to work with. Very responsive, easy to work with, quick and efficient service, and did a great job with clean up! We would recommend them for all roofing needs and would 100% use them again in the future."

    - K.O.

  • "Jennifer is fantastic and extremely knowledgeable with a strong desire to help people. She helped us out when we had a roof leak and provided us with so much information that was very helpful. I highly recommend this company because of her! Thank you Jennifer!"

    - C.S.

  • "I had the absolute pleasure of working with your employee named Jen. She is such a fabulous young lady, very pleasant, polite, knowledgeable, and straight forward. She inspected my roof as I have just recently bought my home and she also schooled me on going solar. With the information that she gave me, this is something that I may very well consider in the near future. I will also be referring all of my friends and family to this wonderful young lady."

    - B.S.

  • "I had the pleasure of working with Ms. Jennifer. She inspected my roof and found no damage. She was very honest and straight forward with me and I will absolutely use her again for roof issues. Also, she was very helpful with teaching me if solar would be a good fit for me or not. She is an asset to this company and i will be recommending her to all of my friends."

    - C.D.

  • "Within the firs three months of owning my home, I had roof issues. The first issue, the previous owner hid a hole in the roof just by putting shingles over it and we had tropical storm come through Jacksonville and I ended u with a leak. Jennifer with Maven and her team came out and took care of us. A few weeks later I had a tree branch fall all the way through the front of my roof and she came out no problems and patched it. Jennifer has definitely been a blessing to me and my family, I know if we need anything, she will come out ASAP. Thank you Maven."

    - M

  • "Made some roof repairs on my house! The guys were very professional, clean, and respectful! Could not complain about the price and the quality of the work! 10/10 recommended!"

    - T.J.

  • "Highly recommend! Maven is a roofing company you can trust to do a great job on your roof replacement. Easy to communicate with. Friendly crew. The sales agent was always available and responsive to our concerns and questions. With any roof tear-out and new installation you are going to have quite a mess and lots of nails on the ground. They did an excellent job tidying up throughout the multi-day process and at the end of the project. Maven replaced our roof in June 2021 and we have had no issues, no leaks. Wonderful company. Owner JT is a pleasure to work with."

    - M.S.

  • "Greg came to talk to us about getting a new roof. I cannot say enough good things about him and his representation of the company! He showed up was very clear in what to expect and how things work. He spent time explaining things and did not try to "hard sell" me on anything. I recommend Greg and Maven for any of your roofing needs!"

    - C.H.

  • "Removed old shingles down to wood and started from there with their professional installation. 8.5 hours and they were done down to the clean up. Very pleased with the work and Travis their foreman on the job. He made sure everything was done as it was supposed to be. Would definitely recommend and use Maven again."

    - B.F.

  • "Everyone I worked with, from the salesman, office staff, to roofers themselves was polite and professional. Job was done from quote to clean up in a very short period of time and the work is excellent. I am extremely happy with my experience with this company. I certainly hope not to need a roofer again any time soon, but if I do I can't imagine that I would call on anyone else. P.S. Ask for Steven, he'll do right by you! Thanks, Maven."

    - E.F.

  • "Steven Bragg and the members of his team at Maven are complete professionals. They made the process easy and completed the job in a very timely manner. The Maven Team did all the coordination with my family while I was out of the state for work. Which speaks directly to their character and the fact that they truly care about their customers and the surrounding community. They are true professionals that know who to take care of people."

    - W.S.

  • "Mike Gonzales came in to assess new water stain on ceiling. Determined roof was fine and intact. Stain is in area of a/c duct and probably condensation. Pleased with honesty and professionalism."

    - T.V.

  • "Great Veteran owned company, they truly understand the challenges military families face and do an excellent job helping solve roofing issues. I was lucky enough to have worked with Mike who worked with me and my military schedule, he helped me every step of the way. Their great communication with you as a customer is what sets them apart. Every step of the way I had help. They did a quality job and back up all their work. I would highly recommend Maven if you have roofing needs."

    - K.K.

  • "Mike from Maven was fantastic. I just bought an older beach house and discovered a leaking skylight. Maven responded right away. Mike was very professional and extremely knowledgeable. After inspecting the skylight he returned a few days later to make the repairs. He sent me photos of the repair. These guys have earned my highest possible recommendation. Really nice experience and that is rare these days."

    - S.S.

  • "Maven is a very responsive and professional company. Tony always answered all of my questions in a timely manner. The crew who came put my new roof one was quick and got my old roof torn off and new one put on in 2 days. We are very thankful they came down to South Louisiana to help out after Hurricane Ida. I'd recommend them to anyone."

    - T.G.

  • "Called Maven Roofing for an inspection prior to hurricane season, just to understand if there were any concerns we should address. Mike Gonzalez did a great job with the inspection. He spent close to 40 minutes on the roof checking each area. When he came down, he showed me pictures of our roof, and some comparisons vs. other rooves with various issues. That made it very easy to understand the potential problems that could develop. No repairs needed today, but whenever they are down the road, I'll definitely call Maven. Very pleased with Mike's professionalism and with the time he took to explain the inspection results. Solid, local company."

    - B.K.

  • "This company is great! And Jason Moe is amazing! He stayed in contact with us several times a week to keep us updated on the progress of the roof replacement. He has been a true blessing doing all he did to get our roof done so quickly. The new roof is on and looks amazing ! The crew did such a great job ! I highly recommend this company ! And if you get a chance to work with Jason Moe then you will see his caring personality and how extremely hard working he is. Also he came by after the roof was completed to check on everything and then a few days later came back to say hi and give us this awesome gift bag. Jason Moe really cares about his customers!"

    - J.C.

  • "Mike from maven roofing was fantastic! My insurance company was giving me a hard time, and were requiring certain repairs be made or they would drop my policy. I literally googled “roofer in my area” maven popped up with the best reviews so I called them. The receptionist took down my info and got me on the schedule. Not even 5 minutes later Mike called and asked what the issue was. He was super helpful, explaining things my Insurance company didn’t even explain and said he would be able to help. Fast forward to appointment day, he was very informative and showed me everything that was happening. He made the necessary repairs and even sprayed a wasp nest he found so that my kids would be safe! While I hope to never need a roofer again, if/when I do, I will be calling Maven!"

    - S.Y.

  • "I had an awesome time with Isaiah! He was very professional and knowledgeable. His attitude alone was enough for me to know that I’ll definitely be working with Maven in the future if I have roof problems!"

    - T.J.

  • "After realizing that we had a missing shingle on the steep side of our roof, I began calling around to every roofing company that was listed on Google… We’re first time home owners so I must admit I was a bit concerned about cost and repair and wasn’t entirely sure of the process. Most did not answer so I had to leave messages (to which I did not receive call backs from anyone but Maven). I did get a couple receptionists who were lacking good manners and proper phone etiquette to which they encouraged me to call a handyman because the project was too small to concern themselves with. In addition, the couple people who were willing to take a look at it, couldn’t come until next week. Later that evening, I received a call back from JT at Maven. He was very professional, incredibly nice, willing to help and offered to come do a free consultation the following morning on his way to work! He was not only here on time Tuesday morning to do the assessment but quoted me a fair price and even had an employee (Matthew) here to do the repairs by Friday afternoon! Matthew was also very professional, called well before arrival and was very respectful over the phone. He got our roof fixed within the hour (even checking a few other things I had concerns about) and was on his way! We will definitely be doing business with Maven in the future and we would encourage others to do so as well. This company isn’t lacking in good character, or integrity and they truly understand great customer service! Thanks Guys!!!"

    - K.H.

  • "Maven went above and beyond in assisting us with our roof replacement. They guided us through the insurance process and the roof went on in a timely manner when it stopped raining. I highly recommend Maven for your roofing needs. Devon was an absolute professional throughout the process frequently checking that everything was going well."

    - R.F.

  • "Maven did a great job with with replacing my roof. Came out great, I can't believe they did it in one day. They were truly a blessing. The process was a smooth and easy and they made every thing easy for. If you're in need of a roof give them a call and ask Terrence he was a blessing and he helped me through the whole process and answered any questions i had to put my mind at ease"

    - C.H.

  • "Jason was very helpful in pointing out things I was not familiar with. He is very knowledgeable about insurance companies. He is also a very honest young man. I have not only met a nice young man but a friend."

    - M.W.

  • "I called several companies to come out and even look at my house to install gutters without any answer or call back. Mike Gonzalez with Maven came out and was highly informative and very professional! I highly recommend giving them a call for any roofing needs."

    - S.R.

  • "Maven Roofing was called by us to give an assessment of the condition of our roof during the due diligence period when buying our home. The technician from Maven was extremely professional and helpful. Not only did he give an honest assessment, he made some spot repairs to loose shingles at no charge. I have seen Maven work vehicles and employees doing Roofing job's around town, they always comport themselves in a professional and courteous manner. There are many Roofing companies out there that will not give you an honest estimate or treat you in a courteous manner. Maven is a great example of a company that does things the old fashioned way, with quality and integrity."

    - R.L.

  • "I have to admit I'd never heard of this place til today. My Rottweiler snuck out and was heading back to our old house. Poor guy. I never even saw him leave. A sweet man from Maven saw him almost get hit. He wasn't afraid to put my big scary guy into his van and call me. I can't put it words how grateful I am that he's safe."

    - S

  • "Jen was very professional and knowledgeable when it came to the inspection of my roof. She was able to answer all of my questions and made me safe in my home knowing I have a very well put together roof. 10-10 would recommend to friends in the local area."

    - M.L.

  • "Anthony and Alton showed up precisely at 12:30! They reviewed my whole roof and even helped with pointing out some flashing issues with my chimney. They even blew all the debris off my roof with a leaf blower! I would recommend this business to all family and friends. Totally complimentary and the gentleman were knowledgeable!"

    - S

  • "Our roof was done before lunch! I reached out to Maven through a friend of mine that recommended them, within 12 hours Andrue had reached out to me to discuss all the details. He was very knowledgeable with working with insurance companies, as well as broke down our finance options with us. Within two days he was out at our house on our roof to get measurements, and pictures for our quote. He was very personable, straightforward and all around great guy. I was originally going to shop around for quotes however after meeting and sitting down with Andrue and hearing what Maven was bringing to the table, I was sold. Our quote was ready within a day or two and everything was listed and priced out, no BS. Supplies were delivered to the house within a week of signing our contract, and Maven got work, and I mean WORK! Crews started at 0745 and they were done no later than 1400. Not a scrap was left in the yard. Having a little girl, two dogs and two vehicles parked in the drive way I was sure to look for nails or debris that could have gotten lost in the mix. Nope, nothing! The roof looks amazing, the work was clean and fast, yet the attention to detail was outstanding. I would recommend Maven time and time again to anyone who is looking to have work done on their roof. Thank you Maven for taking away the stress that literally hung over our heads, we now have one less thing to worry about this hurricane season and to know that you back up your work in the event of hurricane damage, makes it that much better."

    - S.B.

  • "Great customer service! From the initial inspection to filing our insurance claim and install, Maven made the experience easy and everyone we worked with was extremely kind and helpful. Shout out to Tyler, Meg, Beth and Kim who were amazing!."

    - C.C.

  • "Very satisfied with Maven who worked with my insurance company.. very professional..Maven representative on site during entire build. The crew was amazing and efficient. They upgraded me to an a architectural shingle free of charge and provided an extended warranty. Well done!"

    - A.P.

  • "Andrew Valdez and his crew came out and did a roof inspection for me.They did a fine job. We signed up. These men are very knowledgable and professional. More later."

    - J.H.

  • "Valley was very helpful and knowledgeable. The whole team is absolutely amazing, and very professional. 10 out of 10 recommend this company for all of your roofing needs. They are extremely professional, on time, and their communication is on point. I highly recommend this amazing company, make sure you ask for Valley! You won’t regret it!"

    - T.H.

  • "Brittany was very helpful and knowledgeable. The whole team is absolutely amazing, and very professional. 10 out of 10 recommend this company for all of your roofing needs. They are extremely professional, on time, and their communication is on point. I highly recommend this amazing company, make sure you ask for Brittany! You won’t regret it!"

    - T.H.

  • "Just had my roof completed today by Maven Roofing. They went above and beyond my expectations. One or both of their working supervisors was on site during the old roof removal, installation of the new roof and cleanup. Special thank you to Travis and Steve for their attention to detail throughout the whole process."

    - D.S.

  • "They did a nice job managing the insurance. Scheduling was good and the roof looks great. However, roofing is a dirty business resulting in the following; the gutters were not protected and leaf guards were damaged. The roof removal process was questionable with very poor debris management. I'm still picking up roofing, nails, tar paper and plastic strips. Also, the invoicing needs improvement as i was overcharged but eventually reimbursed after questioning the final bill. They did eventually follow through with gutter repairs, removing tar from siding and deck railing."

    - B.G.

  • "Maven repaired my parents roof and they did an outstanding job. My parents are extremely pleased. My parents spoken multiple times of the workers professionalism and great attitudes. My parents spoke highly of this company and would recommend them over and over. Great job! They cleaned up after themselves as they went which was marvelous! It wasn't in their plan to inconvenience the home owner. GREAT JOB!"

    - B.M.

  • "The Maven team is the definition of exceptional! I have never came across any other company that even comes close to their professionalism. They are honest, flawless communication, and always have a smile on their face. If I ever have any roof problems in the future, or even know of anyone that does, I will always use/recommend them. 100% satisfied"

    - E.C.

  • "Stephen recently provided me with an inspection of my roof. He was very professional and knowledgeable. He seemed passionate about what he does. I would recommend Stephen and this company. He provided me with an honest opinion and I did not feel pressured into making a decision."

    - K.H.

  • "I've never had to replace a roof before, and Abbey and Greg did a great job guiding me through the process, while answering my endless questions. When the build began, Andrew was very communicative as well, and he and his crew did a fast, quality job installing the roof. 10/10 would recommend them to anyone. They do a great job looking out for the customer, especially during the insurance process, and made it all easy."

    - P.M.

  • "I recently started working for Maven not too long ago and they have been nothing but professional, helpful, kind hearted people that want the best for there workers and homeowners! I highly recommend checking them out if you need any replacements or anything in general because they would be happy to lend a helpful hand!"

    - S.F.

  • "After a poor experience with insurance company's comunication and follow-through, Maven coming into the picture was extremely refreshing!! We called on faith after seeing their billboard and got an appointment scheduled for within 36hrs. In less than a week our roof problems were over! Top notch professional service and communication from Abigail. She walked us through what to expect, called ahead of every appointment, and followed up with us after repairs were made. So impressed!"

    - B.W.

  • "As a prior CPA staff accountant & now office manager for a small business, I have worked with dozens of small business owners over the years and there is always something special about companies who take care of their employees & create a culture where employees are appreciated. And Maven is one of those companies! I recently interviewed for a job with them & even though I did not pursue a job due to personal reasons, I had a positive interview experience & would recommend Maven as an employer."

    - J.C.

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3.8 (11)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Maven"

    - R.O, | Thibodaux LA
    Nov 18, 2021

  • - D. | Hubert NC
    Sep 15, 2021

  • "Customer asked us not to share his/her review."

    - X.X, | Jacksonville NC
    Apr 26, 2021

3.8 (11)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Maven"

    - R.O, | Thibodaux LA

  • - D. | Hubert NC

  • "Customer asked us not to share his/her review."

    - X.X, | Jacksonville NC

  • "PROFESSIONAL"

    - C.P, | Jacksonville NC

  • "MAVEN WAS GREAT"

    - R.G, | Wilmington NC

  • "Customer asked us not to share his/her review."

    - X.X, | Cape Carteret NC

  • "Misleading"

    - J.W, | Holts Summit MO

  • "MAVEN IS GOOD."

    - S.L, | Jacksonville NC

  • "DISAPPOINTMENT IN CONTRACTOR"

    - M.M, | Jefferson City MO

  • "They can not be trusted to do the job.....They replaced expensive shingles with cheap ones."

    - V.H, | Newport NC

  • "Customer asked us not to share his/her review."

    - X.X, | Ocracoke NC

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