Master's Home Solutions
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Master's Home Solutions

Master's Home Solutions
1455 Valley Center Pkwy Ste 200, Bethlehem PA, 18017 USA
CALL US

Overview

About Us

The Master's team is a trusted, full service home improvement company with many satisfied customers across eastern PA and western NJ. We have the experience, skills, and products to deliver lasting protection and value for you and your property. Our family-based business has been serving customers in the Poconos and Lehigh Valley areas for 3 generations. As a premier PA & NJ roofing & construction company, our focus is to utilize our expertise and quality home improvement materials to protect and enhance the value of your home or business. We professionally install GAF Lifetime roofing systems, Timberline & Designer shingles, watertight flat roofs and skylights. In addition, we install high-efficiency windows, quality entry doors and security doors, seamless gutters and maintenance-free gutter-guards. We install various types of siding including vinyl, insulated vinyl and fiber cement board. We offer restoration & remediation services for water and storm damage. We have extensive experience preparing storm damage estimates for home insurance claims. We are fully licensed and insured for your protection. We are GAF Master-Elite certified and BBB A+ rated for your peace of mind. We offer many payment options including some of the best financing deals anywhere!

At-A-Glance
Member Since:
8/18/2011

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.2 (386)

Google Reviews

Contractor reviews from customers on Google

  • "I had a really great experience with Masters Home Solutions. The sales person , Conner Staudle, was on time, very courteous and thorough. Everything was explained to me in detail, I feel that the company has a great respect for their customers and takes a lot of pride in their work. The warranty and promise of excellence was outstanding. I would recommend that anyone who is in the market to redo or upgrade a bathroom contact Masters Home Solutions. An extra thank you to Conner for his time and patience."

    - V.G, May 25, 2022

  • "We were very Pleased with the experience, we had our entire roof replaced. Glen the salesman who came to our home was experienced with the companies process it went the way he said it would. He also was very kind, polite,funny, made the experience easy to deal with. He droned our roof which was great to see how bad the roof was by our own eyes. The best thing as a home owner is the roof comes with a lifetime warranty and can be transferred to one other owner that is a lot of value for a homeowner Took some time to get financing set up but it went thru without a hitch. The crew showed up bright and early began to work as soon as they got here. The guys were nice. The supervisor was awesome kept me knowing what was going on the hole day. Was so nice about my dogs having to go outside with the crew at my home moved debris just so I could get them out safely, I was very appreciative about that. By the end of the day the crew got poured on by a couple passing thunderstorms but they stayed on that roof til it was done. I'm very happy and thank them all felt so bad seeing the crew get poured on. But now the roof is done on and forward fixing up the rest of the house. I will use these guys again in the future. The roof looks great guys Thank You..."

    - T.M, May 21, 2022

  • "We found Zach Shenk from Masters' Home Solutions to be very professional and knowledgeable about the products Masters had to offer. He was thorough in his presentation and adequately answered all questions we had concerning their services. Should we decide to move ahead we would prefer dealing with him. There was however a misunderstanding regarding doing a "full" bathroom remodel as they could only offer services for the shower and tub replacement. We were looking to do a full remodel so in the end we have a decision to make about whether to accept what Masters has to offer and contract someone else to finish the project. Should we decide to stay with Masters Zach provided us with all the information we needed. It was a pleasure working with him"

    - S.J, May 15, 2022

See All Google
4.2 (386)

Google Reviews

Contractor reviews from customers on Google

  • "I had a really great experience with Masters Home Solutions. The sales person , Conner Staudle, was on time, very courteous and thorough. Everything was explained to me in detail, I feel that the company has a great respect for their customers and takes a lot of pride in their work. The warranty and promise of excellence was outstanding. I would recommend that anyone who is in the market to redo or upgrade a bathroom contact Masters Home Solutions. An extra thank you to Conner for his time and patience."

    - V.G.

  • "We were very Pleased with the experience, we had our entire roof replaced. Glen the salesman who came to our home was experienced with the companies process it went the way he said it would. He also was very kind, polite,funny, made the experience easy to deal with. He droned our roof which was great to see how bad the roof was by our own eyes. The best thing as a home owner is the roof comes with a lifetime warranty and can be transferred to one other owner that is a lot of value for a homeowner Took some time to get financing set up but it went thru without a hitch. The crew showed up bright and early began to work as soon as they got here. The guys were nice. The supervisor was awesome kept me knowing what was going on the hole day. Was so nice about my dogs having to go outside with the crew at my home moved debris just so I could get them out safely, I was very appreciative about that. By the end of the day the crew got poured on by a couple passing thunderstorms but they stayed on that roof til it was done. I'm very happy and thank them all felt so bad seeing the crew get poured on. But now the roof is done on and forward fixing up the rest of the house. I will use these guys again in the future. The roof looks great guys Thank You..."

    - T.M.

  • "We found Zach Shenk from Masters' Home Solutions to be very professional and knowledgeable about the products Masters had to offer. He was thorough in his presentation and adequately answered all questions we had concerning their services. Should we decide to move ahead we would prefer dealing with him. There was however a misunderstanding regarding doing a "full" bathroom remodel as they could only offer services for the shower and tub replacement. We were looking to do a full remodel so in the end we have a decision to make about whether to accept what Masters has to offer and contract someone else to finish the project. Should we decide to stay with Masters Zach provided us with all the information we needed. It was a pleasure working with him"

    - S.J.

  • "Guys were on time worked quick and professional. They cleaned after the job was done. Will give them 5 out of 5 thumbs-up. Glen was very detailed in the initial visit; didn't make me feel pressured into buying the product. After install , Glen made sure I was happy with everything on the back end - and even came out an additional time to deliver me an air doctor and to make sure I was happy with everything. I would recommend Glen and Masters home Solutions for your next project! I plan on doing my windows with them in the fall!"

    - V.H.

  • "OMG..As soon as Arron walked out of his car it was on. Great. Looks. Beautiful eyes. He was an HONEST soul with all the answers I needed about my install. Master Home is quality. Can't wait for the install to be done. But I HAVE to add his hair sealed the deal. Looking forward to future."

    - S.G.

  • "If you are looking to upgrade your home and want it done right, look no further. These guys are masters at their craft. They showed up on time and were diligent with completing the project. Super knowledgeable and could not have been friendlier. Highly recommend their services!!! So pleased with the finished product."

    - L.M.

  • "Drew my sales person was so friendly, knowledgeable and very reassuring on my concerns. They were higher priced then my other quotes, but Drew did his job and made me feel they were the right company for my needs. The in house staff were a little rude and curt. The man who I made the appointment with was a little harsh in tone and made me feel like I was not in the position to make decisions on my own home without the "man of the house" present. And billing was a little curt when there was a miscommunication between the what the sales person said and what they had written down. Made me feel like a liar and trying to scam them. But once again Drew came through and handled everything so professionally. The actual roofers were AMAZING. They were on time ready to work. They replaced the whole roof in less then 8 hours. Cleaned up beautifully, most my neighbors didn't know we had work done. I highly recommend Masters for your home renovations."

    - L.R.

  • "Chris and David were very professional and knowledgeable about their Company and their products. Took the time to answer all our concerns. Worked with us to create a tub to shower design that would work for us. Would recommend this Company."

    - M.S.

  • "Masters removed an existing shower and jacuzzi tub, replaced with a large 2 person shower. Required quite a bit of remodeling. Finished shower was professionally completed to our design specifications. During install, they found a surprise with a pipe in a location they weren’t expecting. They came up with a couple options and created a very effective work around. Top notch quality."

    - S

  • "Looking for a local, family company to do attic insulation, we reached out to Master’s Home Solutions to get a free on-site estimate. They responded within 24 hours and sent someone to our house the next day. After a thorough review of our attic, the project planner James Sebia walked us through all of the different options to fit our needs and budget. James was on-time, thorough, professional and friendly. We signed the contract that day and plan to get the work done later this spring. Would definitely recommend!"

    - P.S.

  • "Paul Is the most honest and goes above and beyond for his customers. My rep Drew is very knowledgeable and fair. He is honest and professional. He gave us all the time we needed to answer all our questions and gave us individual time. He explained everything from start to finish in detail."

    - C.D.

  • "Highly recommend Masters Home Solutions! Buying a “fixer-upper” for my first home was very overwhelming but they helped make the process so much easier and less stressful. Can’t beat their pricing either. I couldn’t be any happier with how things worked out. Andrew was amazing to work with!"

    - P.W.

  • "I'm updating my review which was a 5 star. We were so pleased with the salesperson and the installation crew. The finished product looked amazing. Within a month or so after they installed the shower, the one corner they rounded started showing water damage signs in the drywall. Now the area is squishy. I emailed about it and got a contact, sent them a picture and he said he would get back to me in a week. Two weeks later, nothing. So I followed up and he said by the end of the week he will have more info for me. That was now 3 months ago. I tried again for a follow up one month ago and still nothing. Pretty sure once the loan goes through, that's the end of the road for any help. Very discouraged considering the amount I spent on this project, only to have a damaged wall the month after. As well as the shower faucet not adjusting the temperature correctly which we now need to hire a plumber to fix unless we want to boil our skin on the coldest setting."

    - T.D.

  • "Chris Z. Came and went over everything with us, very nice, knowledgeable of the company and products, and was 100% upfront with everything! We have been looking for a while now for a walk in shower for my disabled mother, and we have found the best to do the work. We feel like apart of the family now! Thank you so much!"

    - M.R.

  • "Had Glen and Chris Z out for a window and door estimate. They were super professional and very informative. It was an easy decision to move forward with them. They worked with us to get the best price possible. We felt we were friends with them by the time they left."

    - W.D.

  • "I guess it’s about time to leave a review. I have waited a few months since my roof project was completed to both ensure the quality was worthy and the e shield that Master’s Home Solutions included actually works. First and foremost, these people are professionals. Master’s went over every detail with me during the free estimate from A to Z. There was nothing to guess about after their representative left my home. A few days afterwards another one of Master’s representatives came to double check all measurements, review and finalize details, and make sure I was fully happy and aware with what I was choosing for my project. It was the most complete process that I have ever experienced with a contractor and the pride of the employees spoke chapters about what this company stands for. I chose e shield for my roof which is supposed to save money through decreasing energy bills. In the middle of a very cold Pennsylvania winter so far I have seen a true decrease in heating bills. I wasn’t sure if it was a gimmick at first, just another new technological sales pitch to make a few extra dollars, but the representatives were completely right in that it works! I couldn’t be happier with the appearance, workmanship, installation crew and the team at Master’s for helping me with my biggest asset, my home. Thank you again."

    - J.H.

  • "Bath tub install it took several weeks longer and nobody called to explain. I had to keep calling. When they finally came. They had a problem and put a whole through the ceiling into my dinning room. They put dry wall there but nobody have come back to fix it. I have called several times they tell me they will add to the ticket and get back to me still have not heard back. They also have the wrong shower doors because we wanted a bar on the inside of the door. They were checking with the salesman still no response. Definitely not worth the money!! When you step in the tub it gives and I told them about this as well still haven’t heard back. It looks beautiful but the stoppers on the doors came off they didn’t screw them the just used the silicone to hold them. I also told them there was one missing they tell me know but there is two on one side and only one on the other. Very upset. Was actually going to call again, today. Would never use again or recommend"

    - C.H.

  • "Started with a consult to see if it was affordable... Did not feel comfortable with the sales method but it was my first time in that setting. I felt very rushed to decide especially if I wanted the price quoted. Then the price quoted for the monthly was not the amount given by the lender. At that point I already signed documents. That part of this experience was not pleasant at all. I had my tub removed and shower installed. The time between signing and installation was approx 4months with no calls or updates. Especially after the rush to get a signature that was disappointing. The install got delayed due to weather when it was finally scheduled. The install was 730am to 3pm. The 2 guys were pleasant and respectful. The noise is ridiculous so be forewarned!!! Finished product is beautiful I'm satisfied feels over priced but it is what it is at this point."

    - T.C.

  • "The salesman and his boss were excellent beyond. The guy I spoke to from production on the phone was a little short and argumentative with me on the phone. The lady who scheduled the appointment was sweet and friendly. The crew who did the work was excellent especially the two younger men who did the work. They went up and beyond my expectations for their work and knowledge. They even did a few extras to make it look sooo nice. I haven’t had the chance to try the shower yet but I’m excited to see what it will be like. Hope to have many years of enjoying my new shower and toilet. Thank you so much!"

    - T.S.

  • "Well I’ll start off by saying the install team and project manager were very respectful, nice ,thorough and communicated well . The roof looks great. They cleaned up after themselves , you could not tell they were even there. NOW…. They are extremely overpriced. When they come to do a “free estimate” it’s pressured sales techniques with “big discounts”. They tell you to shop around , “we’re the best” but you do not get the discounts if you don’t sign same day as the estimate. I had 3 other estimates done after I signed their contract since I already had the appointments set up. They came in at $8000 less , $10000 less and $15000 less. The $10k less one was with the same materials Masters uses. My suggestion is get estimates from other places before having Masters out for roofing at least"

    - B.C.

  • "From the very 1st call to get an estimate I was impressed! When Drew arrived to give the estimate he was so polite professional, after a VERY THROUGH inspection & measurements he told us what was needed. He wasn't pushy at all when we declined any of the products and very patient and answered our 1000 questions, When the crew arrived SO NICE & POLITE, the foreman was patient with our crazy neighbor also! Couldn't believe from start to finish I had a BEAUTIFUL COMPLETE NEW ROOF IN 1 DAY! If you want QUALITY AND PROFESSIONALISM THIS IS THE COMPANY"

    - B.W.

  • "Master's completed a roof installation on my home today. The consultation was amazing - they did a complete inspection and told us exactly what we needed. The communication was excellent right up to day of installation. The workers arrived on time, did a complete install and clean up, and were so attentive to every detail. It looks amazing. We couldn't be happier with the work and service we received!"

    - M.R.

  • "I only give them 1 star because "0 stars" is not an option. What started out as a seemingly friendly responsive company has sadly resulted in a situation that has yet to be resolved 6 months later. Our roof needed replacement at the end of May 2021. My husband had to come home from work when I discovered a significant hole in our wall-papered dining room ceiling from someone putting their foot through the drywall. The site manager was not here because they didn't bring enough nails for the job. No one on the crew spoke English well so I needed to call the company for help. They were also replacing significantly more plywood than necessary after directly being told not to. They also needed prompting to replace the baffling to provide airflow under the plywood in one area. A month went by until someone finally came to "repair" the hole in our ceiling. He didn't use drywall or spackling just screwed in a board leaving visible holes and seems around the sides, and glued a piece of our reserved wall paper to the ceiling. We have an email assuring us they would send a specialist so we paid them...big mistake! They have stopped responding, not even to our insurance company. They have their money ( A LOT OF $ )and we are left with a damaged ceiling. Our next step will be small claims court through the local magistrate. Don't risk using Masters. Very unprofessional."

    - K.D.

  • "I knew from the first phone call with Masters home solutions I was dealing with true professionals. I would recommend this company to anyone. I knew ahead of time who my design consultant was going to be by a very informative text message, which I don’t think any other company is doing. They were prompt and on time. Also Andrew was very helpful with the whole process and made sure to see us day of install. The install crew was very polite and hardworking, they completed the whole install in just one day. We couldn’t be happier with our decision to go with Master’s to do our walk in shower conversion!"

    - W.S.

  • "The best choice I’ve made and trust me after buying a dated home I’ve had a few contractors fall very short of promises made. This company exemplifies professionalism. I’m not a paid actor, I am a very satisfied customer. From start to finish this company has either met or exceeded my expectations. I had three estimates for replacing a two structure roof project before Masters. I choose Master’s because they offered the most for my money and their estimate was equal to or better than a reputable company I was seriously considering. Offering a larger ice dam then other competitors, an insulation barrier that the other companies did not offer. I was also impressed with a 25 year stain guard on the shingles I was interested in purchasing. I purchased gutters and a shower replacement. Every thing was completed as agreed and on time and with the highest degree of courtesy and professionalism. I’m so very glad I chose Masters and I want to thank them for an incredible experience from start to finish. Looking forward to having them back for future projects."

    - C.R.

  • "Terrific response rate and communication - calls, emails and text messages. I never felt "ghosted." I felt like I was their number one and only customer. Tremendous piece of mind as a consumer. Very knowledgeable and thorough. Explained what they were going to do and what they did regarding my roof, siding and gutters. High quality work and competitive pricing. The turnaround time was fantastic. Highly recommended."

    - J.F.

  • "We chose Master’s for a bath remodel. The salesperson was very knowledgeable and spent time with us until every detail was covered. The day of install arrived and the crew was there on time to complete the installation. They were neat, respectful, and left the house in perfect order. Master’s kept us informed every step of the way and ensured that we were completely satisfied before they left. I’d highly recommend."

    - C.R.

  • "Very professional, thorough explanation of their products, good communication from start to finish. The installation went beautifully. The installers were on time, and very respectful and kind. They clearly take pride in their work. They were super careful around all of our flowers that were directly in front of the windows. The windows look great! And when the work was completed, they did such a great job cleaning up, it was like they were never even here."

    - A

  • "Frank & Austin did a great job. The weather for both days was uncomfortable. The first day was hot & humid, and the 2nd day was damp & rainy. They didn't rush, and the workmanship showed it. Outstanding. The windows are top notch and Rick gave me a fair price. I feel I made the right decision by going with Masters. I had them replace my roofing 10 years ago and didn't need to verify their integrity. Great company then and great company now .I have other projects that I'll need in the future and I will not hesitate to go to them at that time."

    - C.W.

  • "I'm delighted with the final results. Ryan, Nick & Christopher were delightful to have in my home. They were very courteous, and sensitive to my wants. Due to covid my rush order took 2.5 months to arrive, but now its well worth it. THANKS ALL."

    - M.P.

  • "We had a master bath makeover. The crew who completed the job were wonderful. They arrived on time at 7:30am and worked constantly until 4:30 -5:00pm each day. They took care to protect our home and cleaned up when they were finished. The outcome was exactly what we hoped for. From the sales representative, to the product manager, to the crew, the job was professional and we are very happy. We would recommend Master's Home Solutions to anyone considering a bath renovation ."

    - R.B.

  • "We had our entire roof re-shingled. 7 sheets of plywood also replaced based on need. Crew of 6 arrived just after 7am and stayed for 13 hours...got the whole job done in one day! It looks excellent, and where else do you get a 50 year guarantee that is transferable to a new owner? Only minor catch was that my wife and I found in excess of 25 roof nails in our yard and driveway. They ended when it was dark...how could they be expected to catch them all with bar magnets? Maybe there's a better solution. Will re-evaluate next year, and let you know if we've had any problems or work related failures or anything. I don't anticipate that at all. Would highly recommend."

    - C.C.

  • "A new roof is one of the biggest expenses I have ever had to make into my home. Master's Home Solutions has the experience and knowledge necessary that put us at ease while we explored our options. They walked us through every step of the process from inspection, to material choice, to finished roof. When we decided it's finally time to install the roof, Master's Home Solutions helped us sort through all our options, budget and goals. From there they helped us determine the materials and installation that fit into our goals for budget, function, and aesthetic. They worked with us every step of the way to make sure our roof was exactly the way we wanted it.The results were exactly as promised. Two thumbs up! Highly recommend."

    - P.S.

  • "Master's Home Solutions has been the epitome of professionalism from day one, when I met with the sales rep. He took his time and explained everything. The customer service representatives at the company, from the person who answers the phone to the representatives who took care of my paperwork, financing, scheduling, etc., were extremely friendly and competent. Although I really hope I never have to get another roof, if I were to need to do so, I would surely use Master's again. Once we could schedule the date to have it done, they showed up on time and finished in a little more than half a day; the cleaned up whatever mess came from ripping out the old roof, and removed all nails from around the home. If you need a roof - call them!"

    - C.P.

  • "Master’s Home Solution installed a new shower for us. Everyone was so helpful to us. The workers were so careful & very neat. We would highly recommend Master’s to anyone and would use them again for other projects."

    - P.R.

  • "Masters is knowledgeable and dependable and everyone on the staff was friendly from start to finish. They went above & beyond when it came to installing the siding and doors. You always get answers and your never ignored if you need follow up help after the job is done. They say you get what you pay for. I would highly recommend Masters for any home repair/installation needs."

    - J.G.

  • "Masters installed a complete shower in only one day. The work was absolutely gorgeous and very professional. We were very pleased. They even cleaned before they left. They came back to fix a minor problem with the faucet and were very considerate and did excellent work. I would recommend them to anyone! We are very happy with our project!"

    - B.J.

  • "Very professional, thorough and prompt. The team arrived early, laid tarp before work, cleaned thoroughly after completing the job in one day as promised. I will definitely refer my family and friends to Master's Home Solutions for their home repair needs in the future."

    - I.S.

  • "We had our bathrooms renovated. The crew was wonderful, very respectful, great communication and beautiful workmanship. HOWEVER the company does not provide vanities, medicine cabinets or lighting choices (a big piece of a bathroom reno). They will install them if you purchase them elsewhere and have them delivered, but they do not fix the wall where the removed pieces were. If we were disabled or my husband wasn't handy, we would not have been able to use this company. All was fully disclosed to us before. And I want to reiterate the work done was lovely. But it was not the same as hiring a traditional contractor performing a complete room remodel."

    - S.S.

  • "On time and extremely courteous. Went the extra mile as it didn't just snow once today, it snowed twice. These guys worked their tails off and didn't stop. Highly recommend and will definitely use again for additional services. Thank you for shoveling as well and being clean and honest and just really fun to be around. The new tub and shower are just beautiful and I can't believe they did this in one day!!! Great job!"

    - M.M.

  • "Installed walk in tub. Not fully satisfied with quality of tub. Work done was good. Had a few issues after installation. Feel that for the most part all the service people that have come to our home were fine! The issue most of the time is not being able to directly contact service always have an office person take request and does not always work smooth between office and service."

    - R.F.

  • "Master's could not have been more professional and completed every detail that was discussed in a timely fashion. We could not have been more pleased with this project from start to finish, beginning with our initial meetings and ending with a detailed clean up. Master's worked with us on a schedule we could both agree on and gave us timely phone calls when weather pushed our project by a couple of days. Customer Service was always a pleasure to speak with and we highly recommend this company for any of your roofing/gutter needs."

    - M.N.

  • "I will be putting a secondary review up after the actual install. However, I felt compelled to write a review based off of initial call and contact with Kieth. Impeccable customer service, down to earth to say the least. When I say wholesome and efficient, well that would be an understatement. Thank you from the bottom of my heart for displaying exceptional customer service from very first introduction. Kieth, what a pleasure man, we need more of you in the world."

    - A.L.

  • "I just made an agreement to work with Master's Home Solution to replace my bath/shower. The team there was really responsive to my request to schedule appointments, to work with me on price and financing, and to move towards the project's completion. They are a very professional company and very pleasant to work with. This high level of service is what I value. I look forward to another positive review when my shower is installed"

    - E.R.

  • "They replaced boards and roof in an extremely efficient manner. Every one was nice and they left the area absolutely immaculate."

    - P.M.

  • "Perfect install! Everyone @ Masters Home Solution is amazing! Ryan, Nick, and Christian installed with perfection. They worked hard and their camaraderie was relaxing. No fear having these 3 gentlemen in my home for 8 hours."

    - D.B.

  • "I am 100% satisfied with the services from Master's Home Solutions. They made sure everything was completed in a professional and timely manner. I would highly recommend their services to others."

    - E.S.

  • "When we started with the in-home consultation, we felt extremely informed. The two gentlemen had a great presentation. We did not feel as though we were being "sold." There was only little pressure to sign in the moment, but it didn't feel high pressure to make the sale. We felt there was great value in what we were purchasing. Our roof was old (not leaking yet) and we were confident in the craftsmanship and warranties. Installation day was fine. The installers were courteous and quick. They used tarps on our greenery. We were informed we may find nails throughout the yard, we only found a few. This was a relief having three dogs! When we looked at the final product, what we could see looked great. At the time of completion (and for several months), we were quite pleased. A rainstorm in August started to change our opinion. We noticed water dripping in our basement. I traced it up stairs to water coming in at the shower light. I then traced it to the attic where the water was coming in from the roof at a decent pace. I immediately called Master's who was quick to reply and send someone to the house within a reasonable amount of time. Someone came over, inspected the work and deemed the leak was not caused by installation or Master's. It is important to note the house was built in 1988 with the original roof. We had the work done in 2020. From 1988 to installation, there has never been a water leak in the house. The attic was dry, no water. Anywhere. Months after the work, major leak. We had our insurance agency send an inspector since the water leak damaged a fireplace fan, two bathroom walls and ceilings, a dozen ceiling tiles, and some possible internal wood damage. The inspector noted that the work around the chimney (where the leak has been) looked old and untouched. He noted the flashing did not look correct. We sent over this information to Master's. I heard nothing back for about a month until I reached out to them. Again, I was not looking for them to cover the internal damage. I just wanted the roof fixed so I could start the repairs. When I finally got a hold of the production representative, I was told that they already sent their inspector out (to inspect their own work) and there was nothing to be done. I keep my composure and shared how this makes me feel. No leak for over 30 years, Master's does work, leak within less than 6 months and they are not going to take care of it. Called another roofing company over to help us get the issue resolved. Noted the same conditions the insurance adjuster noted. $1300 to repair a less than 10 month roof. Shameful. I could understand a potential error in installation that caused the leak. However, due to their inability to own up to the issue and fix their mistake I would not recommend Master's."

    - E.H.

  • "The Sales Rep. Kenny was very respectful, paid attention and listened to what I had to say as a customer. He was knowledgeable, knew what he was talking about. I was sold. And on top of it Paul gave me the best deal fir bath remodel. I definitely will continue to do business with them. I highly recommend them. Kenny is now my guy forever!"

    - M.M.

  • "Met with Keith tonight from Master's Home Solutions regarding replacement windows for our home. Keith was very thorough and professional in explaining the product and process of our new replacement windows. The whole process was seamless and well thought out. We opted to use Masters based on our meeting and the information provided by Keith. We are looking forward to the installation process in the near future!"

    - N.K.

  • "AMAZING!! I can’t thank masters enough! My wife and I had Masters Home Solutions to our house to replace our outdated roof. From the sales representative to the install crew we had an amazing experience! We chose to have the eshield installed with our roofing system and we can feel the difference already! I can’t wait to see how much $ we save in heating and cooling! Thank you masters for all the hard work you put into our home! They treated us like they were doing a family members roof! We are going to be doing windows and siding next year and I won’t even think to call anyone else! I’d recommend them to anyone in the market for a roof, bathroom, windows, doors, or siding! If I could give them 10 stars If I could!!"

    - P.L.

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4.5 (98)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "WERE VERY PROFESSIONAL"

    - S.S, | Warminster PA
    Mar 30, 2021

  • - M.D, | Bethlehem PA
    Jan 19, 2021

  • - M.N, | Bedminster NJ
    Oct 19, 2020

4.5 (98)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "WERE VERY PROFESSIONAL"

    - S.S, | Warminster PA

  • - M.D, | Bethlehem PA

  • - M.N, | Bedminster NJ

  • "Professional but still spelled my first name wrong"

    - C.P, | East Stroudsburg PA

  • - R.B, | Collegeville PA

  • - E.C, | Lehighton PA

  • "CONTRACTOR QUALITY"

    - C.B, | Quakertown PA

  • - J.K, | Doylestown PA

  • - B.C, | Zionsville PA

  • - E.K, | Jim Thorpe PA

  • "Very professional"

    - M.P, | Alburtis PA

  • "EVERY ONE WAS VERY PROFESSIONAL"

    - L.H, | Temple PA

  • "Customer asked us not to share his/her review."

    - X.X, | Stroudsburg PA

  • - I.B, | Coopersburg PA

  • - E.T, | Saylorsburg PA

  • "CONTRACTOR COMPLETED"

    - T.J, | Doylestown PA

  • "DID VERY NICE JOB SATISIED"

    - M.M, | Sellersville PA

  • "Great contractor%21Very professional project manager"

    - H.R, | Hellertown PA

  • - R.B, | Tamaqua PA

  • - L.C, | Mountain Top PA

  • - V.M, | Saylorsburg PA

  • "Customer asked us not to share his/her review."

    - X.X, | Weatherly PA

  • - J.E, | Avoca PA

  • "JUST AS PROMISED"

    - D.H, | Weatherly PA

  • "From start to finish these guys did a great job"

    - W.C, | Orefield PA

  • - L.T, | Easton PA

  • - E.K, | Bethlehem PA

  • "PROFESSIONAL CONTRACTOR"

    - M.H, | Easton PA

  • - A.C, | Easton PA

  • "AWESOME CONTRACTOR"

    - R.M, | Allentown PA

  • "Professional and very knowledgeable"

    - G.A, | Bethlehem PA

  • - S.H, | Bath PA

  • "Replacement roof"

    - M.S, | Mountain Top PA

  • - R.K, | Northampton PA

  • "PROFESSIONAL, KNOWLEDGEABLE, DEPENDABLE"

    - E.K, | Catasauqua PA

  • "Customer asked us not to share his/her review."

    - X.X, | Schnecksville PA

  • "MASTERS ROOFING AND CONSTRUCTION INC."

    - W.T, | Coplay PA

  • - C.N, | Catasauqua PA

  • "Customer asked us not to share his/her review."

    - X.X, | Coplay PA

  • - A.L, | Catasauqua PA

  • "JOB DONE GREAT - MASTERS ADMINIS"

    - M.H, | Bethlehem PA

  • "Customer asked us not to share his/her review."

    - X.X, | Easton PA

  • "THOROUGH AND HELPFUL"

    - A.S, | Whitehall PA

  • - M.C, | Dallas PA

  • "Great sales team, horrible project manager"

    - M.B, | Whitehall PA

  • "NATHAN"

    - B.C, | Whitehall PA

  • "PROFESSIONAL CONTRACTOR"

    - N.W, | Whitehall PA

  • "GAF MASTERELITE CONTRACTOR"

    - B.M, | Whitehall PA

  • "OUR CONTRACTOR WAS"

    - S.P, | Gilbert PA

  • - K.L, | Saylorsburg PA

  • "Customer asked us not to share his/her review."

    - X.X, | Hazleton PA

  • "explain the process very clearly and precisely. They don't just show you a book of options and ask you to pick what you want. Masters goes the extra mile to help you understand the installation process and the products and materials that are being used on your home."

    - T.F, | New Tripoli PA

  • "are very professional,courteous,and are accrediated with the BBB"

    - B.Y, | McAdoo PA

  • "Did quality work"

    - R.B, | Whitehall PA

  • "Customer asked us not to share his/her review."

    - X.X, | Center Valley PA

  • "would not"

    - A.A, | Tamaqua PA

  • "do an excellent job installing roofs"

    - R.M, | New Tripoli PA

  • "Unfortunately no because of my experience listed above."

    - A.C, | Nesquehoning PA

  • "met all expectations and were very professional."

    - S.Y, | Freeland PA

  • "Customer asked us not to share his/her review."

    - X.X, | Drums PA

  • "are very honest and resolve any problems very quickly"

    - B.C, | Bloomsburg PA

  • - R.H, | Nescopeck PA

  • "performed professionals"

    - T.G, | Summit Hill PA

  • "are honest and they offer exceptional service and value."

    - K.A, | Summit Hill PA

  • - G.M, | Center Valley PA

  • "do the work they promised."

    - J.C, | Hazleton PA

  • "are what they preach."

    - M.A, | Nesquehoning PA

  • "have the best shingles."

    - R.P, | Tamaqua PA

  • "were diligent and timely with their quality of work."

    - B.N, | Nesquehoning PA

  • "provided accurate priceing and timely worked"

    - T.H, | Nesquehoning PA

  • - B.T, | Whitehall PA

  • "have the best system going. They are efficient, courteous, go over every aspect of the roof system. Come on time, work together. In business for many years. Licensed and insured."

    - V.G, | Freeland PA

  • "Customer asked us not to share his/her review."

    - X.X, | Nesquehoning PA

  • - C.K, | Nesquehoning PA

  • "met my needs worked professionally protected my property"

    - F.K, | Nesquehoning PA

  • "did a wonderful and thorough job."

    - J.K, | Nesquehoning PA

  • "did a good job."

    - T.L, | Nesquehoning PA

  • "are the most professionial installers in the area."

    - W.L, | Nesquehoning PA

  • "are honest, well-mannered and do a good job."

    - H.S, | Summit Hill PA

  • "deserve it"

    - P.K, | Nesquehoning PA

  • "are professional and dedicated to do the job right."

    - W.M, | Nesquehoning PA

  • "are ok."

    - H.M, | Nesquehoning PA

  • - W.B, | Nesquehoning PA

  • "Acted professionally"

    - C.W, | Nesquehoning PA

  • "perfect. Extremely pleased with the whole process"

    - M.H, | Nesquehoning PA

  • - R.B, | Nesquehoning PA

  • "all know their job and acted accordingly."

    - N.T, | Nesquehoning PA

  • "handled all phases in good time and with care."

    - N.T, | Nesquehoning PA

  • "use good material and install a good roof"

    - S.K, | Nesquehoning PA

  • "Customer asked us not to share his/her review."

    - X.X, | Nesquehoning PA

  • "Professional estimates with full explanation of the process, completed work as scheduled"

    - R.B, | Nesquehoning PA

  • - T.D, | Nesquehoning PA

  • - J.K, | Tamaqua PA

  • "knew what they were doing."

    - N.T, | Nesquehoning PA

  • "sell a fine product"

    - N.D, | Nesquehoning PA

  • "do a professional job."

    - G.F, | Nesquehoning PA

  • "have the right products for a reasonable price, which is the key goal."

    - M.I, | Nesquehoning PA

  • "Customer asked us not to share his/her review."

    - X.X, | Lansford PA

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