Master's Home Solutions

Master's Home Solutions

Member Since: 8/18/2011

4.5
☆ ☆ ☆ ☆ ☆

(91)

710 Park St, Whitehall PA, 18052 USA
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Overview

About Us

The Master's team is a trusted, full service home improvement company with many satisfied customers across eastern PA and western NJ. We have the experience, skills, and products to deliver lasting protection and value for you and your property. Our family-based business has been serving customers in the Poconos and Lehigh Valley areas for 3 generations. As a premier PA & NJ roofing & construction company, our focus is to utilize our expertise and quality home improvement materials to protect and enhance the value of your home or business. We professionally install GAF Lifetime roofing systems, Timberline & Designer shingles, watertight flat roofs and skylights. In addition, we install high-efficiency windows, quality entry doors and security doors, seamless gutters and maintenance-free gutter-guards. We install various types of siding including vinyl, insulated vinyl and fiber cement board. We offer restoration & remediation services for water and storm damage. We have extensive experience preparing storm damage estimates for home insurance claims. We are fully licensed and insured for your protection. We are GAF Master-Elite certified and BBB A+ rated for your peace of mind. We offer many payment options including some of the best financing deals anywhere!

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Projects

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*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.5 ☆ ☆ ☆ ☆ ☆ (91)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

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    J.K, Doylestown PA
    Jan 13, 2020

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    B.C, Zionsville PA
    Oct 23, 2019

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    E.K, Jim Thorpe PA
    Oct 11, 2019

4.5 ☆ ☆ ☆ ☆ ☆ (91)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

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    J.K, Doylestown PA

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    B.C, Zionsville PA

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    E.K, Jim Thorpe PA

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    M.P, Alburtis PA

    "Very professional"
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    L.H, Temple PA

    "EVERY ONE WAS VERY PROFESSIONAL"
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    X.X, Stroudsburg PA

    "Customer asked us not to share his/her review."
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    I.B, Coopersburg PA

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    E.T, Saylorsburg PA

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    T.J, Doylestown PA

    "CONTRACTOR COMPLETED"
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    M.M, Sellersville PA

    "DID VERY NICE JOB SATISIED"
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    H.R, Hellertown PA

    "Great contractor%21Very professional project manager"
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    R.B, Tamaqua PA

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    L.C, Mountain Top PA

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    V.M, Saylorsburg PA

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    X.X, Weatherly PA

    "Customer asked us not to share his/her review."
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    J.E, Avoca PA

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    D.H, Weatherly PA

    "JUST AS PROMISED"
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    W.C, Orefield PA

    "From start to finish these guys did a great job"
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    L.T, Easton PA

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    E.K, Bethlehem PA

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    M.H, Easton PA

    "PROFESSIONAL CONTRACTOR"
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    A.C, Easton PA

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    R.M, Allentown PA

    "AWESOME CONTRACTOR"
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    G.A, Bethlehem PA

    "Professional and very knowledgeable"
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    S.H, Bath PA

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    M.S, Mountain Top PA

    "Replacement roof"
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    R.K, Northampton PA

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    E.K, Catasauqua PA

    "PROFESSIONAL, KNOWLEDGEABLE, DEPENDABLE"
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    X.X, Schnecksville PA

    "Customer asked us not to share his/her review."
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    W.T, Coplay PA

    "MASTERS ROOFING AND CONSTRUCTION INC."
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    C.N, Catasauqua PA

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    X.X, Coplay PA

    "Customer asked us not to share his/her review."
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    A.L, Catasauqua PA

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    M.H, Bethlehem PA

    "JOB DONE GREAT - MASTERS ADMINIS"
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    X.X, Easton PA

    "Customer asked us not to share his/her review."
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    A.S, Whitehall PA

    "THOROUGH AND HELPFUL"
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    M.C, Dallas PA

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    M.B, Whitehall PA

    "Great sales team, horrible project manager"
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    B.C, Whitehall PA

    "NATHAN"
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    N.W, Whitehall PA

    "PROFESSIONAL CONTRACTOR"
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    B.M, Whitehall PA

    "GAF MASTERELITE CONTRACTOR"
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    S.P, Gilbert PA

    "OUR CONTRACTOR WAS"
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    K.L, Saylorsburg PA

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    X.X, Hazleton PA

    "Customer asked us not to share his/her review."
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    T.F, New Tripoli PA

    "explain the process very clearly and precisely. They don't just show you a book of options and ask you to pick what you want. Masters goes the extra mile to help you understand the installation process and the products and materials that are being used on your home."
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    B.Y, McAdoo PA

    "are very professional,courteous,and are accrediated with the BBB"
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    R.B, Whitehall PA

    "Did quality work"
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    X.X, Center Valley PA

    "Customer asked us not to share his/her review."
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    A.A, Tamaqua PA

    "would not"
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    R.M, New Tripoli PA

    "do an excellent job installing roofs"
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    A.C, Nesquehoning PA

    "Unfortunately no because of my experience listed above."
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    S.Y, Freeland PA

    "met all expectations and were very professional."
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    X.X, Drums PA

    "Customer asked us not to share his/her review."
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    B.C, Bloomsburg PA

    "are very honest and resolve any problems very quickly"
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    R.H, Nescopeck PA

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    T.G, Summit Hill PA

    "performed professionals"
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    K.A, Summit Hill PA

    "are honest and they offer exceptional service and value."
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    G.M, Center Valley PA

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    J.C, Hazleton PA

    "do the work they promised."
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    M.A, Nesquehoning PA

    "are what they preach."
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    R.P, Tamaqua PA

    "have the best shingles."
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    B.N, Nesquehoning PA

    "were diligent and timely with their quality of work."
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    T.H, Nesquehoning PA

    "provided accurate priceing and timely worked"
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    B.T, Whitehall PA

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    V.G, Freeland PA

    "have the best system going. They are efficient, courteous, go over every aspect of the roof system. Come on time, work together. In business for many years. Licensed and insured."
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    X.X, Nesquehoning PA

    "Customer asked us not to share his/her review."
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    C.K, Nesquehoning PA

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    F.K, Nesquehoning PA

    "met my needs worked professionally protected my property"
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    J.K, Nesquehoning PA

    "did a wonderful and thorough job."
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    T.L, Nesquehoning PA

    "did a good job."
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    W.L, Nesquehoning PA

    "are the most professionial installers in the area."
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    H.S, Summit Hill PA

    "are honest, well-mannered and do a good job."
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    P.K, Nesquehoning PA

    "deserve it"
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    W.M, Nesquehoning PA

    "are professional and dedicated to do the job right."
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    H.M, Nesquehoning PA

    "are ok."
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    W.B, Nesquehoning PA

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    C.W, Nesquehoning PA

    "Acted professionally"
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    M.H, Nesquehoning PA

    "perfect. Extremely pleased with the whole process"
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    R.B, Nesquehoning PA

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    N.T, Nesquehoning PA

    "all know their job and acted accordingly."
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    N.T, Nesquehoning PA

    "handled all phases in good time and with care."
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    S.K, Nesquehoning PA

    "use good material and install a good roof"
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    X.X, Nesquehoning PA

    "Customer asked us not to share his/her review."
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    R.B, Nesquehoning PA

    "Professional estimates with full explanation of the process, completed work as scheduled"
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    T.D, Nesquehoning PA

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    J.K, Tamaqua PA

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    N.T, Nesquehoning PA

    "knew what they were doing."
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    N.D, Nesquehoning PA

    "sell a fine product"
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    G.F, Nesquehoning PA

    "do a professional job."
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    M.I, Nesquehoning PA

    "have the right products for a reasonable price, which is the key goal."
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    X.X, Lansford PA

    "Customer asked us not to share his/her review."
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Google
4.0 ☆ ☆ ☆ ☆ ☆ (185)

Google Reviews

Contractor reviews from customers on Google

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    "I will be putting a secondary review up after the actual install. However, I felt compelled to write a review based off of initial call and contact with Kieth. Impeccable customer service, down to earth to say the least. When I say wholesome and efficient, well that would be an understatement. Thank you from the bottom of my heart for displaying exceptional customer service from very first introduction. Kieth, what a pleasure man, we need more of you in the world."

    A.L, Jan 22, 2021

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    "I just made an agreement to work with Master's Home Solution to replace my bath/shower. The team there was really responsive to my request to schedule appointments, to work with me on price and financing, and to move towards the project's completion. They are a very professional company and very pleasant to work with. This high level of service is what I value. I look forward to another positive review when my shower is installed"

    E.R, Jan 19, 2021

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    "They replaced boards and roof in an extremely efficient manner. Every one was nice and they left the area absolutely immaculate."

    P.M, Jan 13, 2021

See All Google
4.0 ☆ ☆ ☆ ☆ ☆ (185)

Google Reviews

Contractor reviews from customers on Google

  • ☆ ☆ ☆ ☆ ☆
    "I will be putting a secondary review up after the actual install. However, I felt compelled to write a review based off of initial call and contact with Kieth. Impeccable customer service, down to earth to say the least. When I say wholesome and efficient, well that would be an understatement. Thank you from the bottom of my heart for displaying exceptional customer service from very first introduction. Kieth, what a pleasure man, we need more of you in the world."

    A.L.

  • ☆ ☆ ☆ ☆ ☆
    "I just made an agreement to work with Master's Home Solution to replace my bath/shower. The team there was really responsive to my request to schedule appointments, to work with me on price and financing, and to move towards the project's completion. They are a very professional company and very pleasant to work with. This high level of service is what I value. I look forward to another positive review when my shower is installed"

    E.R.

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    "They replaced boards and roof in an extremely efficient manner. Every one was nice and they left the area absolutely immaculate."

    P.M.

  • ☆ ☆ ☆ ☆ ☆
    "Perfect install! Everyone @ Masters Home Solution is amazing! Ryan, Nick, and Christian installed with perfection. They worked hard and their camaraderie was relaxing. No fear having these 3 gentlemen in my home for 8 hours."

    D.B.

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    "I am 100% satisfied with the services from Master's Home Solutions. They made sure everything was completed in a professional and timely manner. I would highly recommend their services to others."

    E.S.

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    "When we started with the in-home consultation, we felt extremely informed. The two gentlemen had a great presentation. We did not feel as though we were being "sold." There was only little pressure to sign in the moment, but it didn't feel high pressure to make the sale. We felt there was great value in what we were purchasing. Our roof was old (not leaking yet) and we were confident in the craftsmanship and warranties. Installation day was fine. The installers were courteous and quick. They used tarps on our greenery. We were informed we may find nails throughout the yard, we only found a few. This was a relief having three dogs! When we looked at the final product, what we could see looked great. At the time of completion (and for several months), we were quite pleased. A rainstorm in August started to change our opinion. We noticed water dripping in our basement. I traced it up stairs to water coming in at the shower light. I then traced it to the attic where the water was coming in from the roof at a decent pace. I immediately called Master's who was quick to reply and send someone to the house within a reasonable amount of time. Someone came over, inspected the work and deemed the leak was not caused by installation or Master's. It is important to note the house was built in 1988 with the original roof. We had the work done in 2020. From 1988 to installation, there has never been a water leak in the house. The attic was dry, no water. Anywhere. Months after the work, major leak. We had our insurance agency send an inspector since the water leak damaged a fireplace fan, two bathroom walls and ceilings, a dozen ceiling tiles, and some possible internal wood damage. The inspector noted that the work around the chimney (where the leak has been) looked old and untouched. He noted the flashing did not look correct. We sent over this information to Master's. I heard nothing back for about a month until I reached out to them. Again, I was not looking for them to cover the internal damage. I just wanted the roof fixed so I could start the repairs. When I finally got a hold of the production representative, I was told that they already sent their inspector out (to inspect their own work) and there was nothing to be done. I keep my composure and shared how this makes me feel. No leak for over 30 years, Master's does work, leak within less than 6 months and they are not going to take care of it. Called another roofing company over to help us get the issue resolved. Noted the same conditions the insurance adjuster noted. $1300 to repair a less than 10 month roof. Shameful. I could understand a potential error in installation that caused the leak. However, due to their inability to own up to the issue and fix their mistake I would not recommend Master's."

    E.H.

  • ☆ ☆ ☆ ☆ ☆
    "The Sales Rep. Kenny was very respectful, paid attention and listened to what I had to say as a customer. He was knowledgeable, knew what he was talking about. I was sold. And on top of it Paul gave me the best deal fir bath remodel. I definitely will continue to do business with them. I highly recommend them. Kenny is now my guy forever!"

    M.M.

  • ☆ ☆ ☆ ☆ ☆
    "Met with Keith tonight from Master's Home Solutions regarding replacement windows for our home. Keith was very thorough and professional in explaining the product and process of our new replacement windows. The whole process was seamless and well thought out. We opted to use Masters based on our meeting and the information provided by Keith. We are looking forward to the installation process in the near future!"

    N.K.

  • ☆ ☆ ☆ ☆ ☆
    "AMAZING!! I can’t thank masters enough! My wife and I had Masters Home Solutions to our house to replace our outdated roof. From the sales representative to the install crew we had an amazing experience! We chose to have the eshield installed with our roofing system and we can feel the difference already! I can’t wait to see how much $ we save in heating and cooling! Thank you masters for all the hard work you put into our home! They treated us like they were doing a family members roof! We are going to be doing windows and siding next year and I won’t even think to call anyone else! I’d recommend them to anyone in the market for a roof, bathroom, windows, doors, or siding! If I could give them 10 stars If I could!!"

    P.L.

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