M&M Roofing Siding & Windows
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M&M Roofing Siding & Windows

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M&M Roofing Siding & Windows
323 W Hopkins St, San Marcos TX, 78666 USA
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Overview

About Us

M&M Roofing & Siding Co. is a family owned company that has been in business since 1983. We are a GAF Master Elite contractor, and are members in good standing with the Better Business Bureau, currently participating in their Customer Care Program. You can also find us on Angie's List and recommended by the Better Home Show at KTSA. We pride ourselves in quality service with total customer satisfaction being our number one priority. The owner, Doug Moncure calls every customer after every job to guarantee that satisfaction. We live by our Mission Statement "We are a team of honest, hard working service professionals making a positive impact in the lives of people." We love to do small repairs and offer services from gutter systems, siding, windows, to any kind of total roofing system. We are truly honored when you give us the chance to serve you by working on your home. Please give us a call and we would be happy to give you a free estimate for any size of job.

Projects

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At-A-Glance
Member Since:
2/3/2012
Certifications & Awards
Master Elite®

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
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Google Reviews

Contractor reviews from customers on Google

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    "I contacted M&M in May of 2021 to get a window fixed after a hail storm. The sales person that came out (William Robb) was very nice and said it would be no problem to get a replacement window and assured me that he could get a matching window to replace the one that was broken in the storm (I asked several times because other companies I had talked to said they couldn't get that style). I signed a contract to have the work done in August of 2021. After several months and me checking in about my window (and being assured that it was ordered and just on back order because of covid) I was told that the window had actually not been ordered and that he was sorry he had forgotten. William said he was going to get it rush ordered and try and have it here as soon as possible. He was very apologetic and I understand that mistakes happen so I didn't cause a big fuss. The window was finally delivered in late June of 2022 almost a year after the contract had been signed. It was the wrong window (even after saying he was sure he ordered a matching window and was sure he could get one). It didn't have the grid for the top of the window so it wasn't something that would be unnoticeable. I sent him a picture and told him this would not work but he did not respond right away. After talking to the office ("a manager") William contacted me to try and work something out. At that point I asked to if it would be possible to be let out of my contract. He said that since they had already ordered the window, they could not let me out of the contract with out me paying for the window (even if I returned the window). I didn't want to pay for a window (especially if it didn't match my current windows) without the window being installed so I asked what he planned to do about the problem because the contract stated he would provide a "matching replacement". He said he could order the grid so the window he ordered would then resemble the windows I currently have in my home (and he would "cover the cost"). The window still isn't fixed and it is now November of 2022, well over a year after signing the contract to have the work done. I am not usually one to write bad reviews or complain, but at this point I don't know what else to do. I have not even heard anything or received any update since June 29th. I do not know how this place is still in business but I would definitely not recommend them with anything unless you want to wait a couple years before the work is completed. I can not speak to the quality of work yet because nothing has been done but I hope it is going to be impeccable seeing as I have been waiting so long to have it completed. Hopefully someone from their office will see this and do something before the two year mark."

    - K.S, Nov 5, 2022

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    "The roofing job they did was awesome. Chris Abell was very informative and made the process stress free."

    - A.A, May 12, 2022

See All
4.8 ☆ ☆ ☆ ☆ ☆ (34)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

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    "EXCELLENT ROOFING CONTRACTOR"

    - W.K, | Adkins TX
    Jul 11, 2018

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    "Customer asked us not to share his/her review."

    - X.X, | Dripping Springs TX
    May 4, 2018

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    - T.Q, | Floresville TX
    Jan 24, 2018

4.8 ☆ ☆ ☆ ☆ ☆ (34)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • ☆ ☆ ☆ ☆ ☆
    "EXCELLENT ROOFING CONTRACTOR"

    - W.K, | Adkins TX

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    "Customer asked us not to share his/her review."

    - X.X, | Dripping Springs TX

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    - T.Q, | Floresville TX

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    "PROFESSIONAL WORK; CLEAN, QUICK & FRIENDLY!"

    - R.C, | Cibolo TX

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    "HELPFUL AND KNOWLEDGEABLE"

    - S.D, | Spring Branch TX

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    "Customer asked us not to share his/her review."

    - X.X, | Converse TX

  • ☆ ☆ ☆ ☆ ☆
    "Professional and Knowledgeable Contractor"

    - W.R, | Boerne TX

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    - J.R, | San Antonio TX

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    - R.M, | San Antonio TX

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    - R.A, | Converse TX

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    - M.S, | Spring Branch TX

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    "Satisfied customer"

    - R.W, | Spring Branch TX

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    "SURVEY SECTION 1"

    - N.A, | San Antonio TX

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    "M&M ROOFING"

    - R.I, | Katy TX

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    - R.P, | Kyle TX

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    "EXCEPTIONAL CONTRACTOR"

    - A.N, | San Antonio TX

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    "PROFESSIONAL AND Knowledgeable"

    - T.T, | Austin TX

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    "M&M is the best!"

    - B.G, | Austin TX

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    "PERFECTLY DONE"

    - D.D, | San Marcos TX

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    "Great experience again with our contractor!"

    - J.H, | Kyle TX

  • ☆ ☆ ☆ ☆ ☆
    "GREAT."

    - M.R, | Austin TX

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Austin TX

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Austin TX

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Austin TX

  • ☆ ☆ ☆ ☆ ☆
    "PROFESSIONAL AND VERY KNOWLEDGEABLE"

    - R.H, | Cedar Park TX

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Manor TX

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Austin TX

  • ☆ ☆ ☆ ☆ ☆
    "Performed just as expected!"

    - M.M, | Georgetown TX

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    "integrity"

    - T.S, | Georgetown TX

  • ☆ ☆ ☆ ☆ ☆
    "really take care of their customers needs and are on par with their work"

    - K.M, | Austin TX

  • ☆ ☆ ☆ ☆ ☆
    "do what they say"

    - J.H, | Canyon Lake TX

  • ☆ ☆ ☆ ☆ ☆
    "bring exceptional quality to bear for the price"

    - R.E, | San Antonio TX

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    "Are very courteous. They return phone calls and emails promptly. The day the materials were delivered our driveway was damaged and they made sure we were satisfied with the repair. They even made a follow up call to check on us"

    - D.M, | San Antonio TX

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    "fast and courteous service."

    - R.B, | San Antonio TX

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