Loyalty Roofing Solutions

Loyalty Roofing Solutions

Loyalty Roofing Solutions
11 Apex Dr Ste 300A, Marlborough MA, 01752 USA

Overview

About Us

Loyalty Roofing Solutions is the leader in quality and satisfaction. We are real people with ambitious values in creating the best solutions for homeowners in Massachusetts. We offer exterior remodeling services such as roof replacement and repairs, skylight replacement and repairs, siding replacement and repair, window replacements, and chimney repairs. No job is too small or too large for us. We believe in adding value since the beginning of the interaction with our customers.

At-A-Glance
Member Since:
3/16/2016
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
5.0 (163)

Google Reviews

Contractor reviews from customers on Google

  • "The Loyalty Roofing Team is absolutely amazing. Professional, honest and priced right! They have completed many jobs in my neighborhood and their crew and clean up is always top notch!"

    - C.K, Apr 4, 2022

  • "Professional remove and replace of shingles. They were on time and very affordable. I had 3 quotes and Loyalty Roofing was the best value. Everyone was very professional and explained in detail the quality of the product, the quality of the labor and the warranty. I received the warranty in about a week. Highly recommend Loyalty Roofing."

    - S.F, Feb 4, 2022

  • "Terrible service. Be careful with this company. Use this company a couple of years ago, the roof starts to leak very bad. I called them when the leaking started, and it took 7 days for them to come to check. They said the leaking is due to clogged drain. The roof is leaking in different area today, I called and they refused to come to check. They insist the leaking is due to clogged drain, and they won't come back untill the clogged drain was fixed. I explained to them the leaking is close to the skylight. Then they told me the leaking is due to the age of skylight. I explained to them again and again, the leaking has nothing to do with the skylight itself, the leaking is close to the skylight area. They still refused to come to check. This is what they told me: "if you want me to come inspect the roof again at no cost to you, send proof that you addressed the issues I found back late last year if not, it's a emergency visit fee of $497 paid upfront or as you mention: Legal Litigation." This company is ridiculous. I paid a lot of money for them to do the spray roof for me, and it is still under warranty. The roof is leaking a lot and they refused to come to check the leaking. I don't trust this company any more. I would not recommend this company to anyone."

    - W.W, Jan 17, 2022

See All Google
5.0 (163)

Google Reviews

Contractor reviews from customers on Google

  • "The Loyalty Roofing Team is absolutely amazing. Professional, honest and priced right! They have completed many jobs in my neighborhood and their crew and clean up is always top notch!"

    - C.K.

  • "Professional remove and replace of shingles. They were on time and very affordable. I had 3 quotes and Loyalty Roofing was the best value. Everyone was very professional and explained in detail the quality of the product, the quality of the labor and the warranty. I received the warranty in about a week. Highly recommend Loyalty Roofing."

    - S.F.

  • "Terrible service. Be careful with this company. Use this company a couple of years ago, the roof starts to leak very bad. I called them when the leaking started, and it took 7 days for them to come to check. They said the leaking is due to clogged drain. The roof is leaking in different area today, I called and they refused to come to check. They insist the leaking is due to clogged drain, and they won't come back untill the clogged drain was fixed. I explained to them the leaking is close to the skylight. Then they told me the leaking is due to the age of skylight. I explained to them again and again, the leaking has nothing to do with the skylight itself, the leaking is close to the skylight area. They still refused to come to check. This is what they told me: "if you want me to come inspect the roof again at no cost to you, send proof that you addressed the issues I found back late last year if not, it's a emergency visit fee of $497 paid upfront or as you mention: Legal Litigation." This company is ridiculous. I paid a lot of money for them to do the spray roof for me, and it is still under warranty. The roof is leaking a lot and they refused to come to check the leaking. I don't trust this company any more. I would not recommend this company to anyone."

    - W.W.

  • "I really do appreciate all the services provided by Loyalty, staff so friendly, very flexible and fair on payment. i had a great experience!!! thank you a million Loyalty team :-) Tropical cafe team appreciate you guys."

    - S.M.

  • "I had a great experience with the whole team at Loyalty. I had a tree do some substantial damage to my roof during a storm during the busiest part of roofing season. Loyalty was one of the few companies that put the effort in to come out, survey the damage, and provide a quote. From start to finish we had had a great feeling about working with them. Communication throughout the process was excellent, and so was the quality of their work. Thanks again!"

    - J.F.

  • "Loyalty Roofing was professional, efficient, reasonably priced and did an excellent job with our new roof. The cleanup was also very thorough. My neighbors kept texting me all day in awe of how hard the team worked and how quickly they finished the job (one day). I would give more than five stars if I could."

    - L.M.

  • "Amazing company. SUPER responsive and put client first. They stayed true to their timeline and everything was seamless from project management to installation. Some of the hardest workers out there. I would highly recommend."

    - E.E.

  • "I Interviewed a couple of roofers and got the estimates to replace the roof of my house in Marlborough. At the end I decided to work with John , the company representative. He provided a great price and explained in detail every step and what I will be entitled to. Later I dealt with Larissa from Loyalty Roofing Solutions. She was very responsive and patient to answer all my questions. I am very happy with my decision that I decided they will do my siding job. Thank you Larissa and your team."

    - E.P.

  • "I'm sitting here having my Saturday morning cup of coffee. the crew from your company right on time yesterday morning stripped our home, one car garage and yard shed, cleaning as they worked, laid new shingles. They finished in eight hours our yard was spotless at 3pm. RO the owner of Loyalty stop at 330pm and did a quality control circle check of the property. All three roofs and new skylight look fantastic. THANKS. See you soon to setup for next years siding job. totally happy !!!!!!!!"

    - H.P.

  • "Great service, value, product and communication. Don’t waste your time chasing around unreliable contractors and roofers. Use Loyalty, save time and money and get the job done right the first time."

    - J.G.

  • "Had a great experience the whole way through. They offered us a fair price and really excellent customer service. We are happy to have a great company to work with and would recommend and use them again without hesitation."

    - C.S.

  • "Loyalty Roofing is a first class organization. Using the latest technology and products they assess your situation, give suggestions, thorough explanations, and provide fair and complete estimates in a timely manner. Communication with the customer is excellent, and Laryssa and Ro are friendly, courteous, knowledgeable, and very professional. The actual work is well coordinated, efficient, and as unobtrusive as you can expect with total roof replacement. Cleanup is absolutely top notch. I believe in supporting local business but always want quality for my home. Loyalty Roofing provides both. The pride they take in their business is evident in the way they run their operation. Highly recommended!"

    - V

  • "Staff was courteous, quick and super clean. Laryssa sent reminders and always fast to respond to emails and texts. Great company!!"

    - D.B.

  • "Ro & his team did an excellent job with our roofing installation! Want to call out that the work was done very professionally - Ro walked us through all the steps, explained the materials used and why, what to expect during the day, prep-work, cleanup, took care of permits, etc. Communication is great with timely email correspondence. I highly recommend them for anyone looking for a new roof. Thank you Loyalty Roofing!"

    - R.P.

  • "I highly recommend loyalty roofing solutions. I would give them 100 stars if possible. Ro is professional, honest, affordable and one of the hardest workers you will ever have the privilege of meeting. He explains the whole process step by step and goes above and beyond on the job. And his lovely wife Layrissa is a joy to work with on the phone. At the end of the job he’ll not only be your contractor but you’ll have gained a new friend. Best roofer evah!"

    - M.M.

  • "I can't say enough good things about Ro, Laryssa, and their team! Scheduling a consult was easy and Ro came out and gave us an in-depth overview about the entire process and recommendations for improvements. The roofing team was prompt and arrived early the morning of the project. Even with a surprise curveball of having to cover the entire roof in new plywood Ro and his team were able to source, deliver, and install all of the plywood and finish most of the roofing on the same day. His team did have to come back the next day for a few hours to put the finishing touches but if it weren't for that curve ball they would have easily finished in a day. The new roof is absolutely stunning and I would definitely recommend working with the team at Loyalty Roofing!!"

    - C.P.

  • "Ro of Loyalty roofing provided a learning session on how to install a roof that will outlast my lifetime! Specifically, we talked about types of asphalt roofing shingles and how to avoid moss streaks (including zinc strips or possibly using shingle made with copper), underlayments and differences, how to water seal the peak and valleys of the home etc... I was also concerned about where the roofline met the clap boards the potential for continued rotting of the clap boards. To this end, Ro recommended doing a transition cut to follow the roofline and install a PVC board to alleviate this concern. This approach was also used on the dormers. Let me just say, the PVC boards were installed superbly and it adds to the character of the house. In terms of project management, Loyalty is a well-greased machine! The team showed up at 6:30 AM and finished day 1 around 8PM - long hours of continuous work. The home site was left very clean, and all shingle debris/nails were disposed of. Also, the delivery of the dumpster, materials and removal was day before/day after project started. Laryssa was a pleasure to work with and provided clear and detailed quotes along with scheduling of the job site. The project was completed on time and on budget which by the way, they did a lot of work for the monies paid in comparison to the other quotes that I also received which was higher just for the roofing only. The new roof exceeded my expectations, it is just beautiful! Ro and team are at the top of their game and I am so pleased that I chose them to replace my roof! Use them, you won’t be disappointed. In fact I am so pleased, that I received a quote to install new gutters which will further complement the roof and complete the outside repairs."

    - S.G.

  • "Loyalty Roofing Solutions replaced our roof. They were extremely professional and did an excellent job. We couldn't be happier with the results!"

    - C.M.

  • "I received 3 different estimates to replace our roof. Although Loyalty was not the lowest price, I felt that, dealing with Ro and Laryssa, was my best option. They instilled confidence in their work and I felt comfortable working with them. The work was done as promised and the finished product is really wonderful. their team was highly competent and kept the property clean during the entire process. The roof looks great and I know I made the right decision going with Loyalty Roofing. I would highly recommend them to anyone needing a new roof."

    - S.2.

  • "Growing this company has been one of my greatest honors and achievements. As an owner, I write this review to my clients as I feel blessed to be able to help each and every single one of them uniquely and with the best of my abilities. You are the true five stars as you guys have the power of choice and time and time again you guys choose us over the rest and I hope my team and I will ALWAYS Live up to the expectations and beyond. Serving the community is blessing and being able to support families, grow and help others grow while serving is even more rewarding. This is not a 5 star review to Loyalty but of all those who made the right choice, including my teams that so we could serve by being our best. Cheers. Loyalty Roofing Rocks."

    - R.G.

  • "The Loyalty Roofing crew did an absolutely wonderful job with a roof replacement on my house. My roof needed an update since the last time it was repaired/re-shingled was 20 years ago. I also asked to add a couple of bathroom vents for proper ventilation. I was pleasantly surprised with the efficiency of the crew. The whole job (main roof + sunroom roof) was done in a single day. That included stripping out the two layers of the old shingles, repairing/replacing bad/worn out pieces of plywood underlayment and installing the new roof materials. The quality of the new roof is superb - 6 month since the installation I did not see or detect any problems with the new roof. The company provided a plenty of choices with the types of the materials and shingle colors, and I am very satisfied with the final result."

    - O.B.

  • "Loyalty Roofing is a great family company with a wide variety of roofing options! Top notch service all around. Would highly recommend!"

    - M.B.

  • "Great experience. They were very professional, helpful with any details, prompt schedule, on time to site. Most of all the roof looks awesome. Definitely would hire again and again."

    - J.M.

  • "How to make roofing Fun. Hire these Guys. On time, all the time. Super responsive Listeners, work performed on a nice schedule, material drop, dumpster, then completed in two days & Day 3 all cleaned up and gone. 2 new skylights and a Beautiful new roof! Great people Here. a Bunch of folks form our neighborhood came over and will be utilizing these Guys! Thnx everyone for a great project. as a consumer, I am Pleased 110% ! Charlie Downey"

    - C.D.

  • "I found Loyalty Roofing to be very professional. They stayed in touch through every step of the way, gave us pictures of everything regarding the roof installation from start to finish. The roof looks great, and they showed up when they said they would. Romin, the owner even took down an old satellite dish that was left by the former owner, without any further charge to us. I would heartily recommend them to anyone in need of a new roof!"

    - J.K.

  • "Loyalty Roofing Solution is a top notch roofing company from our first meeting to my roof being completed. The whole company worked hard and keep me in the loop every step of the way, starting with the owner, Ro, the foreman, the office staff and the work crew that did the work. They finished my roof in one day. The crew was very pleasant and professional. They took great care and pride in their work and making sure my yard stayed clean as well as the neighbors yards. After the roof was completed the crew worked hard to clean the work area again and return anything they move back to it original spot. I would highly recommend them to anyone looking to get a roof re-done. Thanks Loyalty Roofing Solutions. If you need a reference feel free to have them contact me"

    - J.K.

  • "They were amazing, very much on time, always very responsive. During the work I pointed out that needed to be done and without concern they did it. Very quick too. Great people to work with and I always felt heard and comfortable raising questions. Very helpful in understanding the whole process and made us feel very safe during this covid situation. I would definitely hire them again, and you should too. If you need a reference feel free to ask him to put us in contact with you :)."

    - C.R.

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5.0 (6)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Great team to work with"

    - P.M, | Shrewsbury MA
    Jul 16, 2020

  • - C.T, | Hudson MA
    Oct 29, 2019

  • - B.C, | Marlborough MA
    Mar 18, 2019

5.0 (6)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Great team to work with"

    - P.M, | Shrewsbury MA

  • - C.T, | Hudson MA

  • - B.C, | Marlborough MA

  • - A.G, | Franklin MA

  • "GREAT QUALITY ROOFING COMPANY AS REASONABLE PRICES."

    - S.C, | Clinton MA

  • "Fast, professional, helpful, friendly"

    - W.L, | Lexington MA

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