Homestar Inc

Homestar Inc

Homestar Inc
11 Elliot Rd, Quispamsis NB, E2G2B5 CAN

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
6/20/2019
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.0 (52)

Google Reviews

Contractor reviews from customers on Google

  • "We had Homestar Inc in to quote us for a kitchen remodel. They were one of few companies we talked to. Their quote was really high compared to the others, but could start earlier...so they said. Our Kitchen is small so we thought $20,000 was going to for sure make our dream kitchen, even though we thought it was a lot. We signed on for them to start in May (We paid $8000 up front). In the quote, they were supplying the sink, faucets, hood fan, flooring...We spoke with the project manager and bought these items ourselves, which he said was fine. It wasn't until October that our kitchen reno started. Which was fine. With covid we didn't expect quick. The communication between the project manager, his team and us was about a 2-3 out of five. We felt like we had to be around to answer questions when the two guys were working because we weren't sure how involved we needed to be. A few times the staff would ask us questions about placement, what was supposed to be done, etc. At one point one of the contractors asked me if we wanted him to put the baseboards back up because baseboards wasn't included in the new kitchen. I replied with "For $20000, I would hope that my kitchen is complete. Baseboards are part of the finishing". One of the carpenters responded with "$20,000 nothing, we do kitchens far more expensive (or something along those lines)". After a couple of weeks they just had to do finishing touches...which we had a list. Those finishing touches were not completely communicated from the project manager to the staff, because they weren't done or not done well. The project manager seemed busy and almost as though our small kitchen wasn't a priority. We didn't see them again until March. Again, most of the items we talked about with the project manager, wasn't completed. The carpenter left saying he would order a part that was needed for the end of one of the counters. We have heard nothing from them until this last week or so. It was an email from their accountant with our bill attached, still including "supply and install" to things like the sink, faucet, flooring, cabinet handles, and hood vent, which I purchased ahead of time. Also, some of the trim at the top of the cabinets was not actually attached and had already fallen down. Not to mention that cabinet design just wasn't as good as we thought. One of the pull out drawers dragged along the sink side of our counters the first weeks it was installed, scratching the counter it dragged against. The doors and drawers don't all line up. They use plastic or silicone bumpers that are adhered with a sticker back...Most of which fell off in the first few weeks of use using our kitchen...to give you the illusion that they line up. Finishing touches were a weak point for them for sure. Of course we responded with the job is not done, but at this point I am wanting to fix the things myself and move on. I will not pay them until we (the customers) are satisfied. I hate leaving a bad review. However, our dream kitchen we thought we were getting is sub par."

    - H.R, Sep 15, 2022

  • "Homestar did complete renovations on my bathroom and powder room and I am so pleased with the result. The team was quick, clean and professional. They fixed up a few extra things that I did myself (incorrectly) without being asked and they were just awesome. I was so impressed with how well they communicated and how clean they left everything. I highly recommend their services."

    - N.H, Aug 2, 2022

  • "I am a service professional and I don't recommend using Home Stars. I have been trying to cancel our paid membership and it is impossible to reach someone. The sales team redirects to a number which nobody picks up. Sent an email 1 month ago and absolutely no reply. Talking to my bank now to cancel my credit card because it is impossible to cancel Homestar membership."

    - A.A, May 20, 2022

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Awards