Hero Construction Group Inc
CALL US

Hero Construction Group Inc

No GAF Verified Reviews

Hero Construction Group Inc
1335 Bennett Dr Unit 121, Longwood FL, 32750 USA
CALL US

Overview

About Us

Hero Construction Group Inc. is a home improvement company that specialized in Roofing, Solar, Windows, Doors and Insulation. We are a licensed General Contractor and licensed roofing company. We are a company that believes in honoring what we say and completing a job from start to finish. We treat our community like part of our family to ensure that we have a good reputation and a company you can trust for generations.

At-A-Glance
Member Since:
8/5/2021
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.5 (48)

Google Reviews

Contractor reviews from customers on Google

  • "I was in need of a new roof. They were very professional and family oriented. Everything was done in a timely manner from start to finish. I am very pleased with their work."

    - K.S, Jan 25, 2022

  • "Lucas was amazing! He oversaw the project with great expertise. He also delivered everything that was promised. My roof is complicated, but the roofers did an amazing job. Thank you Lucas for the professional and excellent service. Highly recommend Hero Construction and Roofing."

    - A.C, Jan 14, 2022

  • "I contracted with Hero Construction to replace my roof after obtaining estimates from a total of 6 roofing contractors. The face of the company for my roof installation was sales consultant Lucas Almeida. Lucas is professional, polite and struck me as completely honest. He is knowledgeable, interested in his clients and follows up promptly 99.9 percent of the time. And that says a great deal if you have dealt with the trades to any extent. My roof was completely approved by the inspector in my municipality-he said "perfect". The product installed turned out to be very attractive. Clean up post installation could be improved. I found some nails, underlayment brads, soffit pieces and shingles around the property, a minor issue but something that could be bettered. The installation crew was always polite and professional. Remember-these are hard-working laborers working in the rain and blazing Florida sun. Antonio, the Crew Chief, was always helpful and let me know what was happening. Even with the bumps, I would recommend Hero Construction Group."

    - J.M, Jan 10, 2022

See All Google
4.5 (48)

Google Reviews

Contractor reviews from customers on Google

  • "I was in need of a new roof. They were very professional and family oriented. Everything was done in a timely manner from start to finish. I am very pleased with their work."

    - K.S.

  • "Lucas was amazing! He oversaw the project with great expertise. He also delivered everything that was promised. My roof is complicated, but the roofers did an amazing job. Thank you Lucas for the professional and excellent service. Highly recommend Hero Construction and Roofing."

    - A.C.

  • "I contracted with Hero Construction to replace my roof after obtaining estimates from a total of 6 roofing contractors. The face of the company for my roof installation was sales consultant Lucas Almeida. Lucas is professional, polite and struck me as completely honest. He is knowledgeable, interested in his clients and follows up promptly 99.9 percent of the time. And that says a great deal if you have dealt with the trades to any extent. My roof was completely approved by the inspector in my municipality-he said "perfect". The product installed turned out to be very attractive. Clean up post installation could be improved. I found some nails, underlayment brads, soffit pieces and shingles around the property, a minor issue but something that could be bettered. The installation crew was always polite and professional. Remember-these are hard-working laborers working in the rain and blazing Florida sun. Antonio, the Crew Chief, was always helpful and let me know what was happening. Even with the bumps, I would recommend Hero Construction Group."

    - J.M.

  • "I was unhappy with this company after signing the first agreement with the sales rep. Hero construction could not meet the price quoted so they cancelled the deal after agreement was signed and I was very upset. The owner Garrett called me and apologized for the confusion and lowered our cost to replace the roof alone without soffits gutters and blown in installation. The guys came out and completed the roof in one day. Our roof looks great however It’s only been a few days so we won’t know if there are leaks until it rains . Overall the roof looks good and I appreciate Garrett taking time out to work things out and he kept his word. The office staff could use better communication when scheduling ect but other than that the owner was nice and kept his word. He tries to make his customers happy and he was willing to make it right. I noticed the roofers removed our valley flashing and did not install it back which was a concern but the roofers said it was the new way when using peel and stick in Florida not sure I would have to ask my husband. Roof looks great the owner kept his word and was very patient with me. Thanks Garrett The Mccalla’s"

    - K.M.

  • "Hero Construction replaced my roof, and they finished very fast. I’m very satisfied with the work and Lucas and the installers we’re fenomenal! Totally recommend"

    - M.P.

  • "I had an extremely unpleasant experience with Hero Construction Group, Inc. Atrocious customer service, lack of responsiveness, salesmen that misled my expectations, and really poor execution of the installation. I hired them in September and 3 months later they improperly installed a roof on my townhouse and now I am having leaks and so does my immediate neighbor. Pictures of the damage attached. Per second opinion from a reputable roofing contractor: the roofing system they installed should be removed and replaced with a tapered system that gives proper positive water flow, has a definitive water resistant termination material. There are a numerous amount and variety of sizes in gaps in the torchdown, no termination point, sloppy, unprofessional work. The roof they installed has not passed inspections when they sent me the final bill. I responded back with a Complaint Letter and received a call from Garrett Peterson who promised to make it right. Well, he didn’t. He also refused to refund my deposit. At this point, I will have a reputable contractor replace the roof and handle the extensive and major repairs caused by the water damage. I feel bamboozled and duped and taken advantage of. Considering legal action if they don’t return my $4,500 deposit. I have been misled by Hero Construction Group, Inc. and their incompetent Sales Rep Jonathan Uriciolo. This company is FRAUD. SCAMMERS AND LIARS that don't respect your time, your money, your property, or you as an individual relying on roofers to do a good job. SCORE OF ZERO OUT OF 10. Should not be allowed to do business in Florida."

    - A.B.

  • "As a salesman with a production background, I know that even when everything is going right, there’s always that .01% of the time when they go wrong and you end up with a nightmare job. Unfortunately, I was the 0.01% this time. To preface, I have an older home and ordered an uncommon window style. In short, I had a terrible experience with this company. Lack of responsiveness, salesmen that misled my expectations, and really poor execution of the installation. However, Garrett the owner is a great guy and went out of his way to try and smooth things over. I would not be able to recommend Hero Construction to anyone I know - but that is just based on my one bad experience. The windows themselves are a great product, and unlike other companies that use contractors who may or may not be up to the job, Hero tries to handle everything in-house to increase quality and consistency between jobs. I like that, and I have never seen a window/roof company do that. in short, if you choose Hero, just make sure you get everything the salesman promises you in writing like you would with any other Construction company. If you have issues, communicate them calmly and clearly and lay out how you expect things to take place. And Garrett, if you are reading this, please know I still think you did a great job of trying to take care of me and make things right. I hope you get a better crew around you that can meet the standards you set."

    - R

  • "Stephen is very professional and kind. He explained the products well and listened to what is important to me. He helped me sort through many options and understand what would be best for me. My interaction with the other Hero employees has also been good. Great business! Great team!"

    - G.F.

  • "The sales representative who came to my home took the time to follow up with me about my in home estimate for windows and made sure that I had clarification on any questions. He also took an extra step to recommend products to me which I appreciate that level of customer service. I recommend them ."

    - J.D.

  • "Steven! You have a sweet hearth! Many blessing to you... you are the sweetest!"

    - M.P.

  • "Jonathon Uriciolo was Hero’s rep that we worked with. He was very knowledgeable, courteous, and helped us figure out what we needed without trying to ‘sale’ us more than we needed. We had spray insulation and a split a/c unit installed for our shed. We were on a tight time table to get everything done, Johnathon promised it would be completed by a certain date, they were done early!! We were very impressed with him and the company. I have already given 3 people Johnathans name!! If we purchase anything else from them, we will definitely use him!! Jonathan is an asset to Hero Construction Group, Inc. team!! Thank you for everything."

    - B.D.

  • "WORST COMPANY EVER! I called them to install my door, which is supposed to be a one-day project. However, they overcharged me and keep lying and postponing for 3 months, and still, no one is showing up to even inspect my house. I have been waiting for 4 months now and their manager Dustin and Kyle lying to me all the time that someone's coming but no one has come. I have never given any 1-star review before, this is the first. Reasons as follows: 1. Lie Lying is not a good thing in doing business. Their project manager Dusting and Kyle have both lied to me many times that someone will come and install the door. They charged me in August. Kyle promised me that the job will finish by the end of September but obviously, that was a lie. I called and email everyone and then Dustin, another manager took over my case. He also promised me someone is coming later in October. However, it also didn't happen. Everything they said was all lies and lies and they never keep their promises. 2. Ignore calls or emails. I have sent multiple emails and called many times. However, most of my emails got ignored. On some rare occasions when they do answer my call, they will make some fake promises and lie to me again. 3. Tardiness They respond my email very late or not even responding 4. Overcharged They charged me $3000 to install a door that even never finished or never has someone actually come to inspect. Basically, they charged me $3000 and have done nothing."

    - R.L.

  • "We met them at the Home and Garden festival in Orlando. They scheduled a time to come to our house for an estimate to take a look at a door we need replaced and they never showed. No phone call, email or notice."

    - B.A.

  • "Lucas and the installers did a great job. Im happy with my windows! They just need more communication but at the end everything was perfect"

    - J.T.

  • "Lucas was relentless but for a very good reason. Good products with good warranty. How can you beat it?"

    - K.W.

  • "A guy came out to quote me on 8 windows and converting my porch into a Florida room… their prices are OUTRAGEOUS!!!! Seriously laughable… I was quoted $3,000 for EACH window! -like I don’t care what quality windows you have!!! Nothing is worth 3k for 1 normal sized window! And 0ver $43,000 for a small (249 sq ft) Florida room conversion (4 windows, 1 door)!!!! ARE YOU SMOKING CRACK!? Just so you know I got another quote for the Florida room that was $14,500. This is how crazy their prices are…"

    - C.K.

  • "Fantastic time with Stephen walking us through our different options. And sticking in there to explain in detail."

    - A.G.

  • "Professional and on time. Loved having Stephen help me in my roofing installation. Would have been lost without him."

    - P.G.

  • "Steve, the company representative did a great presentation detailing the company history, quality, product and values. He explained all the window products that they install, detailing the differences and advantages of each one. Steve was very methodical and clear in his presentation. Steve was very professional with a great friendly attitude."

    - M.H.

  • "Terrible customer service. Called to set up an appointment to get an estimate to install 4 windows. I made it completely clear that we have the windows and just needed a company to install them. The next day the they called to see if we would like to make an appointment. I said I had already spoken to someone from your company the day before and had an appointment for Friday at 3pm. She couldn’t find it so we made another appointment same day and time. Well today comes and it’s now 3:30 and nobody shows or calls. So I call and the same woman and she said “we only do window install when we order the windows”! Well when we’re you going to call me and let me know this? No answer to that question of course. They had no plans to show up and didn’t even bother to call me to let me know this change. Customer service is not part of this company’s creed."

    - J.O.

Showing Page {PageNumber} of {TotalPages}