H&S Roofing & Gutter Co Inc

Jun 2, 2022

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"Steve B. from H & S Roofing found my roof leak today. We've been trying to find the source of the water for the last year and a half. Thank you Steve-- you found what three other roofers could not. I appreciate your can do attitude, and professionalism. You are the man for all my roofing and gutter needs. Thank you H & S Roofing and their man, Steve."

Mar 26, 2022

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"H&S did a great job on our gutters & guards. Billy was friendly and a knowledgeable salesman that took his time to explain our options to us. The girls on the phone were helpful for scheduling and payment. And the installers showed up on time and were done in about 2 hours. We have 2,000 SF split level home that needed new gutters & guards with the old gutters removed. We went with black 6" K-style gutters and round downspouts. They also had the best pricing after we got 5 quotes from local companies. Some places way over charge for the round downspouts, but H&S was very reasonably priced. 5 stars all around. Highly recommend!"

Mar 8, 2022

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"We recently found a leak in our roof resulting in some staining of an interior wall and ceiling. We immediately went in search of a reliable roofer to help identify the source and execute a repair. We initially reached out to several companies through "Angi" and had relatively poor response. Those that did respond all started their conversations out with promises to get a whole new roof, but not to worry "insurance will pay for everything". These companies hadn't even seen the property, roof or the leak. Frustrated, I called H & S roofing. Jim was very responsive, and withheld judgment until he got a look at the problem. He admit the source might be difficult to track down but had an idea that he felt strongly was the problem. With an active leak, we were moved up on the repair schedule and we soon had someone on the roof digging into the problem. To our surprise, the damage was less significant than originally thought and the repair was relatively straightforward. The final cost came in lower than the original quote, MUCH cheaper than the deductible on a new roof, and I no longer have a leak. Thank you H & S roofing. You are a great company to work with and your honest, ethical work will be the first I recommend to others in the future!"

Mar 7, 2022

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"First of all, I WOULD recommend H&S for full roof replacement. I have a two story home in Union County, NC. The roof replacement cost me $15,600. My roof replacement started on the morning of Jan 26, 2022, and ended 24 hours later on Jan 27. Francis Lopez, the crew foreman, cleaned up nails dropped on the lawn, hauled off the shingles, and swept the driveway. Derek McMillion, my first contact with H&S, gave me a contract with a solid estimate. He remembered some special trim work I wanted to have done to prevent water from running off the roof and splattering one of my wood framed windows. H&S also did most of the paperwork, including pulling a building permit. The person I worked with at the main office ( I forget her name) was friendly and professional. All of my questions were answered in an acceptable timeframe, meaning they answered immediately or the next day. After I paid for the job, their office mailed all the H&S and GAF Roofing warrantees in a nice packet. Francis Lopez' crew did a good job replacing the roof and preserving my gutters, gutter screens, and shrubbery. They found 5 squares of OSB that needed replacing. Three squares were included at no extra cost. I paid a reasonable price for the extra 2 squares. They also replaced and caulked all the flashing, installed a new ridge vent, replaced an attic fan, and a new vent for one of the bathrooms. My wife and I think the roof looks wonderful. The only issue I had (and it's a minor issue) is that one/some of the crew stepped on two of my outdoor landscape lights, even though I had tagged the lights with bright orange tape. However, the lights were just knocked over and were not damaged/broken. It took me about 10 minutes to correct the problem. Good job, H&S! Tony Marks"

Jan 3, 2022

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"We called H&S about a leak in our roof. They were incredibly responsive and professional. Our roof was able to be repaired quickly in advance of some forecasted weather. We were very impressed with Derek and team."

Nov 3, 2021

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"Jim Strahan was very helpful in determining what we needed and understanding the options. H & S did a good job on the roof and best of all they cleaned up every thing. Unlike some roofers used in the neighborhood Good Job!"

Oct 20, 2021

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"We used H&S to replace the roof on a home we were buying for my mother-in-law. Jim was very easy to work with, and helped as we worked through paperwork with the insurance company to get the project completed timely and efficiently. His workers were very respectful and completed the project very timely and left no mess behind."

Sep 1, 2021

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"H&S roofing replaced our entire roof in 3 days. They gave clear expectations prior to beginning the work which was extremely helpful. They were careful around our house to be as clean and quiet as possible. Jim Strahan provided me with the exact process from start to finish - worked with my insurance company - and followed up through out the process. They were a fantastic company to work with I highly recommend"

Jul 16, 2021

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"If you are like me and you only read the fist page of reviews, that is not a good idea in this case. I wish I would have went a little further reading the reviews before I hired this company. Keep Scrolling until you see the review responses where the company is arguing with customer ON GOOGLE! Go see for yourself!! If you like to argue that is exactly what you will get TO THIS DAY (07/16/21)! Customer service is horrible and despite all of their mistakes, Steve, Lee and Kathryn insisted that it was all my fault... LIKE I INSTALLED THE ROOF! Furthermore, this is the WORST ROOFING COMPANY you could ever imagine. DO NOT, DO NOT, DO NOT HIRE! If I could give 0 stars, I would! Hired them in February 2021 to replace my roof and add gutters, It is now July and as of this morning Kathryn said that someone will come out today to finish it. They replaced the roof in March, it looked BEYOND TERRIBLE. They came back to fix it, It still looked terrible. They sent Dillon out to fix it again, he put on the wrong colored shingles ( Now the roof is 2 different colors). The manager, Lee decided the roof that they installed was so horrible that they would just take it off and Re-do it. YES, RE-DO THE WHOLE ROOF! They sent another crew to do the Roof in May and less than a month later, ITS LEAKING! So they sent Charles out to repair that. Refused to pay for the damages caused from the leak. Both crews left cigarettes and trash in the yard, they left the trailer back up to my porch for almost 3 days. I couldn't even walk up the steps. And when they were done, they left the shingles in the front yard. My son and I had to carry them away. AND SHINGLES ARE HEAVY!!!!! This is a Circus! Lee is avoiding my calls, they are all giving me the run around but here it is 5 months later and they are still working on my roof. And all they do is act like I'm a problem for them."

Jul 7, 2021

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"Dillon did the repairs on our roof. Very professional, explained what he would be doing. When he finished, he had taken many photos and showed me exactly where and what he did for the repairs. Dillon also showed me many roof tiles that were worn away. Excellent service and repairs."

Jun 12, 2021

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"I highly recommend H&S Roofing!!! Bill was very helpful with the quotes and shingles selection. I selected the slightly more expensive energy efficient IKO Cambridge Cool Architectural shingles, artic white. The entire staff was very professional and answered all my questions. The installation went smoothly. I`m very impressed with their service and quality of work. Thanks"

Jun 2, 2021

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"Dillon came this morning and repaired our roof leak.. He did an awesome job.. His personality and knowledge was appreciated.. I would recommend him to repair my roof again if need be.. very professional Annie Baskin"

Jun 1, 2021

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"H&S roofing cleaned our gutters and then gave us a partial refund because they felt that there wasn't much to clean, and they didn't feel it was fair the charge us the full amount. The technician was friendly and fast. Love this company!"

Apr 24, 2021

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"New TPO roof, new gutters and gaurds, roof repair...great service, responsive, project manager inspected work, followed up with minor requests."

Apr 12, 2021

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"H&S team was polite and professional with our roof repair request. Team was able to coordinate prompt scheduling request that accommodated the completion of repairs before our newborn was back home."

Apr 2, 2021

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"I had a total roof inspection performed by H & S Roofing. The representative who did the inspection and provided the estimate for the repair was Derek McMillion. He was on time , courteous , professional , and detailed in his inspection feedback. The reason I continue to use H & S Roofing is due to representatives like Derek McMillion. I would highly recommend H & S to anyone who wants a professional roofing opinion."

Apr 1, 2021

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"Very easy process from start to finish, extremely professional job and clean up afterwords. Very happy with the outcome of the project. The shingles were matched perfectly.Would highly recommend H&S roofing."

Mar 30, 2021

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"new tpo roof on sunroom, new gutters, gutter gaurd, roof repair...great communication, project manager checked on crews, walked us through everything...they were punctual and quick...came back for a requested touch up no prob...highly recommend..."

Mar 15, 2021

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"A brief summary of our interaction with "H&S Roofing & Gutter Company". We needed a new roof and reached out to family and friends that have replaced their roofs recently. We received about three names. Unfortunately, because of the impact of Covid-19, the only company that is still in business is "H&S Roofing & Gutter Co Inc". We reached out to H&S. Jim Strahan went in and helped us review the roof. He came back and gave us a true and fair assessment of the roof. There were a couple of areas that earlier estimators cited needed repairs. Jim thought we could get a few more years to tend to these repairs. And, that waiting will not necessarily translate to it costing us more money. To save money, we concurred. We signed the papers and they went and did the work. The work was started and completed on the same day. A couple of things stands out; inclusive:- 1) I asked Jim Strahan why he was honest with us about the immediacy of the need for gutter repairs. He quickly replied that he will like to sleep well at night 2) H&S Roofing was direct, succinct, and truthful in its dealings with us 3) And, they expect the same economy from their ecosystem. 4) They trusted us. Though, we were communicating and working a couple of thousand years away, that did not get in the way of commerce and building and fostering a relationship. We are wholly satisfied. Daniel Adeniji"

Mar 12, 2021

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"I had a total roof inspection performed by H & S Roofing. The representative who did the inspection and provided the estimate for the repair was Derek McMillion. He was on time , courteous , professional , and detailed in his inspection feedback. The reason I continue to use H & S Roofing is due to representatives like Derek McMillion. I would highly recommend H & S to anyone who wants a professional roofing opinion."

Mar 10, 2021

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"I've had one shingle sticking up on my roof for a while from a storm, which our roofing company has not come to fix in months. Derick and his brother Dillon were working on my neighbor's roof and they popped over to do the quick fix for me! They were incredibly kind and gracious to help me out, so I would highly recommend them!"

Mar 5, 2021

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"First dealt with Graham then Derek estimater then Dawn scheduler than Luis crew chief then Craig safety guy who came by during job. All from start to finish so polite and professional they do what they say when they say. Could not be happier. Thank you all. Now I know why they have been in business since 1939. Thank you H and S."

Jan 25, 2021

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"Every person I have talked to and interacted with at this company was accommodating, professional, and followed through on what they promised in the timeline stated. Great team- recommend to anyone!"

Jan 22, 2021

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"This company did a repair at the front of my roof. They did an excellent job matching my existing shingles. I cant even see the repair! I always try to use a SMALL BUISNESS that is LOCAL whenever I can, and this company did not disappoint."

Jan 13, 2021

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"Disappointing..... I made an appt on 5/29 for some to come out on 6/25. Steve came out and was great, got an estimate back on 7/1. I signed and returned. Estimate for work to start was 2-3 weeks due to busy schedules. No problem. Finally after no communication I reached out on 9/1 with an email to Daisy - no response. I then emailed Steve - no response I was excited to get a vm from Randy on 9/22 saying they were delayed and items were back ordered. Ok So more time passes and I get a email from Dawn on 12/21 saying a tech was in the area and could come to do the job, just let them know if it was ok to proceed but I didn't need to be home. So it was Christmas week - I did not want the work done that week. So I immediately called the office - I got a recording that they were with customers - leave a vm. So I left a vm saying it was a bad week with the holiday to do the work and if someone could please call me about the proposal since so much time had passed. I went to work and came home at 3pm to find a tech in my front yard with my old gutters off the house. Disappointed and upset I called the office and spoke to Dawn. She told me she never received my vm and it was not her fault that the tech took the work order out of his box and left to do the job. Well I guess I forgot I was the customer. I asked her to go read my file that started on 5/29 and call me back. She called me back and left me a vm saying she was sorry and that she would send me a $25 gift card in the mail for my issues. That was the end. What they did get right was send me the bill a day later. It doesn't even matter that the $25 gift card never came. I realize we are in a pandemic - but simple communication would have solved this and not to have someone like Dawn speak to me so poorly on the phone."

Dec 8, 2020

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"They showed up and we're extremely knowledgeable. We were impressed with his understanding of our roofline and where and how rain collected and flowed down through our gutter system. More importantly, he understood where and why we were having issues. We got our quote, reasonably priced and the right solution, and then complete darkness. We reached out again, nothing. The last time we reached out, the response was "I know, I'm sorry... someone will be in touch soon." After a few weeks, they finally got back to us and did a great job finishing the project. COVID has made doing business difficult and they helped me understand how it has affected them. They did a great job redeeming themselves."

Dec 5, 2020

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"I inherited a frustrating situation with a newer shingles but failing flashing and vent collars. I struggled to find a contractor who wanted the small job on my steep roof (1.5 story house). H&S Roofing was prompt and attentive to detail. The detailed estimate helped me understand exactly which parts of the roof would be replaced and the extent to which unforeseen issues would be covered in the estimate. My shingles were discontinued, so H&S cautioned me that the match might not be perfect, but from the street, the difference is not at all visible. The work crew was polite and did a good job cleaning up, too."

Nov 27, 2020

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"They did a great job. Wish they would have called me before they sent their crew out but the crew did a wonderful job."

Oct 28, 2020

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"They are my worry free roofing company. We manage single family homes and H&S Roofing has replaced many of our roofs over the years. I've never had a problem yet. If I did, they are 100% behind their work"

Sep 21, 2020

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"Our roof was damaged after a bad storm in June and thankfully we were referred to H&S. I would highly, highly recommend their service for anything in the home related to your roof. We received an extremely competitive estimate for replacing our roof and the crew was out about 2 days later to get to work. I thought it would have taken them a couple days to complete the job but they were able to replace the entire roof in one day! It even rained sporadically through the day a couple times and they didn't quit until the job was done. The crew was super friendly and professional and Randi was a pleasure to work with. Thanks to H&S for turning an other wise terrible scenario into a positive with our beautiful new roof!"

Aug 5, 2020

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"Spoke with Dan about gutters that were damaged during a storm. With a few questions, he was able to give me a quote right over the phone. The work was done very professionally, on time and at a great price! I will be using H & S Roofing again if needed! Thanks Dan!"

Oct 5, 2021

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"Customer asked us not to share his/her review."

Mar 15, 2019

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"CONTRACTOR WAS FIRST RATE"

Jun 18, 2018

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"PROFESSIONAL & KNOWLEDGEABLE"

May 17, 2018

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"Did not tell us everything."

Apr 26, 2018

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Dec 8, 2017

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"Contractor - professional and knowledgeable"

Oct 18, 2017

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"I WAS WELL PLEASED."

Sep 17, 2017

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"FRUSTRATION"

Aug 31, 2017

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Jul 31, 2017

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"Customer asked us not to share his/her review."

Jun 18, 2017

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"Customer asked us not to share his/her review."

Jun 10, 2017

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"Customer asked us not to share his/her review."

May 16, 2017

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"GREAT CONTRACTOR"

Oct 25, 2016

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Jul 27, 2016

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Jun 26, 2015

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"PROFESSIONAL CONTRACTOR AND CREW"

May 19, 2015

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"Since 1938"

Apr 17, 2015

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Jul 13, 2014

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"THEY WERE TIMELY AND"

May 9, 2014

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"KNOWLEDGEABLE."

Jul 19, 2013

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"Do what they promise and are compoetitive"

Jul 6, 2013

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"Did a good job"

Jun 30, 2013

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"DID EXACTLY AS THEY SAID"

May 31, 2013

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"are honest, reliable, on time, clean, professional."

Nov 13, 2012

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"do good work at a good value angies list"

Sep 14, 2012

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"are the most experienced firm in this area and have a great reputation."

Aug 30, 2012

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"provide adequate service for the price"

Jul 5, 2012

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"Take time to properly position and hand nail in shingles rather than rush through a job just to get it done as quick as possible."

Feb 8, 2012

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"provide professional service at a reasonable price"

Jan 31, 2012

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"are honest and upfront, no games, no surpises."

Jan 13, 2012

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"Customer asked us not to share his/her review."

Dec 2, 2011

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"they did a great job in installing the roof, answering my questions, and making sure that any issues after the installation were addressed."

Nov 11, 2010

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"Customer asked us not to share his/her review."

Nov 2, 2010

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"did good work"

Oct 12, 2010

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"their record of years prove the quality of this company"

Oct 1, 2010

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"provide superior workmanship and service"

Aug 20, 2010

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"Customer asked us not to share his/her review."

Aug 5, 2010

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"Customer asked us not to share his/her review."

Jul 27, 2010

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"they did what they said they would in an organized professional manner"

Jun 10, 2010

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"Customer asked us not to share his/her review."

Apr 30, 2010

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"Customer asked us not to share his/her review."

Nov 30, 2009

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"Customer asked us not to share his/her review."

Nov 20, 2009

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"did a excellent job"

Nov 9, 2009

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"Customer asked us not to share his/her review."

Nov 7, 2009

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"care about doing a quality job and protecting their reputation."

Oct 31, 2009

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"did what they said they would do and did it professionally and in a timely manner."

Oct 30, 2009

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"Do what they say and the roof job loks better than the other fly by night companies."

Oct 22, 2009

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Sep 16, 2009

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"PROVIDE EXCELLENT SERVICE, THE CLEAN UP WAS VERY GOOD EXCEPT I HAD TO REPLACE A TIRE THAT PICKED UP A ROOFING NAIL. I CALLED THE CONTRACTOR AND THEY CAME OUT THE NEXT DAY WITH A PORTABLE MAGNET AND FOUND MORE NAILS IN MY GRAVEL DRIVE. I DIDNT ASK THEM TO PAY FOR THE TIRE"

Jun 26, 2009

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"REGISTERED WARRENTY AND TOOK CARE OF DETAILS"

Jun 26, 2009

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"Customer asked us not to share his/her review."

Jun 6, 2009

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May 21, 2009

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Apr 27, 2009

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"DID A GREAT JOB VERY PLEASED HOW THE CONTRACTORS PROTECTED THE SHRUBS CLEANED UP DAILY"

Apr 12, 2009

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"are a professional, conscientious company that provides excellent workmanship. All employees that I dealt with were professional, respecftful and courteous."

Apr 12, 2009

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"they worked on time and efficiently"

Feb 27, 2009

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"took a personal interest and pride in a job well done."

Feb 19, 2009

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"offered reasonable price quality work and fast service"

Jan 28, 2009

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"acted professionally did what they said they would do"

Jan 21, 2009

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"provede excellent work. they told us it was hail damage and insurance would cover it after 3 other roofers gave us etimates for us to pay out of pocket!"

Dec 7, 2008

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Nov 30, 2008

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"Customer asked us not to share his/her review."

Nov 13, 2008

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"Customer asked us not to share his/her review."

Nov 9, 2008

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"Do quality job and stand behind there product and service"

Oct 31, 2008

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"are the best."

Oct 12, 2008

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"did exactly what they promised"

Aug 31, 2008

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"are the best"

Aug 20, 2008

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"Customer asked us not to share his/her review."

Jul 21, 2008

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"deserve the best. H & S rfg co. exceeded my expectations. best co. I've dealt with in a long time"

Jun 30, 2008

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"are honest reliable and fair"

Jun 30, 2008

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"Customer asked us not to share his/her review."

Jun 10, 2008

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"know the roofing/contracting business"

Apr 30, 2008

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"Customer asked us not to share his/her review."

Apr 24, 2008

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"were professiona from start to finish"

Apr 18, 2008

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"they were very professional friendly and competent"

Mar 31, 2008

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"were fair professional"

Feb 14, 2008

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"Customer asked us not to share his/her review."