Overview
About Us
Founded in 1977, Graves Brothers Home Improvement Co. provides Roofing Services, Windows and Doors, Home Generators, Siding Repair and Installation, Gutter Protection, and Insulation. Graves Brothers services Upstate and Western New York and the Finger Lakes Region from their facilities in Rochester, Buffalo, and Syracuse. They have been repeatedly named a Top 100 company in the region as well as one of the top 500 home improvement companies in the United States, annual Angie’s List certification holder, countless product certifications, and more.
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Customer Reviews

"Oaks came out on time. The crew was well organized and began working immediately. They all seemed to have their role and things got done. They were able to complete the entire roof in 1 day. They did an excellent job of cleaning up. Steele Henderson the project coordinator kept me informed the entire time. He was very personable and knowledgeable. The entire team was fantastic and would recommend them to my family and friends without hesitation. Glad I chose Oaks and that Steele and his crew did my roof. Hats off to great work."
"Overall, I would say I had a positive experience with Graves Brothers. The on-site supervisor was on time, professional, and kept me updated on progress. Set-up/clean-up were completed well. External quality and work performed in regards to stated repairs and prevention measures looks pretty good. As of now I am giving them 5 stars, however, the overall quality of the work will be tested and judged by how the repairs weather the winter and the spring thaw. If I have no issues, my rating will stay as is."
"GRAVES BROTHERS was a wonderful company to work with. I had a young man come out and explain everything to me as to what would be best for my back barn siding and shutters. He helped me pick the color I wanted and explained all the pricing. Then I worked with a man by the name of Adam, who along with the men and women who did this job, answered all of my questions during the process. I would highly recommend this company."

"Got it done before snow"
"Contrctor unaware of courtesy and/or due diligence"
"Customer asked us not to share his/her review."

- "Got it done before snow"
- "Contrctor unaware of courtesy and/or due diligence"
- "Customer asked us not to share his/her review."
- "Good Company"
- "Customer asked us not to share his/her review."
- "Removal of existing roofing Total Disaster%21%21"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "A PLUS CONTRACTOR"
- "FOLLOW-UP"
- "PROFESSIONAL"
- "Customer asked us not to share his/her review."
- "COMPLETE CONTRACTOR"
- "Customer asked us not to share his/her review."
- "INSTALLATION CREWS WWERE EXCEPTIONAL"
- "Very professional and timely."
- "EXCELLENT"
- "VERY FAST, VERY EFFECTIVE CREW"
- "Friendly%2C courteous employees. Customer oriented."
- "Customer asked us not to share his/her review."
- "TOP NOTCH"
- "KNOWLEDGEABLE CONTRACTORS"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "POOR SCHEDULING"
- "PROFESSIONAL AND KNOWLEDGEABLE"
- "Excellent, Professional Roof Replacement"
- "THE WORKERS WERE PROFESSIONAL."
- "VERY PROFESSIONAL"
- "Customer asked us not to share his/her review."
- "THE JOB I NEEDED"
- "DURING THE SALES PERSON/ESTIMATOR"
- "PROFESSIONAL AND KNOWLEDGEABLE"
- "Customer asked us not to share his/her review."
- "GRNES BROS."
- "KNOWLEDGEABLE & PROFESSIONAL"
- "CONTRACTOR"
- "PROFESIONAL/TRUSTWORTHY"
- "COMPLETE ROOF INSTALL"
- "GRAVES BROTHERS"
- "CONTRACTOR FOLLOWED THROUGH ON PROMISES"
- "EXCELLENT JOB"
- "FAST, CLEAN, PROFESSIONAL"
- "PROFESSIONAL KNOWLEDGEABLE"
- "Customer asked us not to share his/her review."
- "Graves Bros. Home Improvement Co. is a professional, knowledgeable, and best value contractor."
- "Customer asked us not to share his/her review."
- "VERY PROFESSIONAL. GREAT INSTALL JOB."
- "Excellent sales/project personnel. Kept me well informed. Easy to work with and professional"
- "Professional from start to end"
- "PROFESSIONAL KNOWLEDGEABLE AND COURTEOUS"
- "Customer asked us not to share his/her review."
- "Mr Graves. Just a note to let you know how much i appreciated the service given to me when you replaced my roof. I have never experienced such efficiency with such a friendly well mannered crew. My roof looks great! I have already recommended you to someone and will continue to do so. Thanks again for a great job! Sincerely Frieda Hamill!"
- "UNKNOWLEDGEABLE ABOUT"
- "They were great! Forman acted promptly on all requests. The crew was respectful and did a wonderful job."
- "Customer asked us not to share his/her review."
- "ONE OF THE BEST ROOFERS AROUND"
- "VERY PROFESSIONAL, RELIABLE"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Professional & Knowledgeable Salesperson"
- "Customer asked us not to share his/her review."
- "Are committed to supplying a qual8ity product that they ae not scared to stand behiund!"
- "are committed to customer satisfaction & professional results"
- "Customer asked us not to share his/her review."
- "did a wonderful looking and professional job that will last without leaking."
- "Are an excellent company. I* received top quality work and top quality service and advice."
Awards
Installation Excellence Award
This award is for contractors that consistently install with a very high level of quality and provide their customers the highest protection that GAF offers.
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.