George Kent Home Improvements Ltd

George Kent Home Improvements Ltd

No GAF Verified Reviews

George Kent Home Improvements Ltd
1285 Matheson Blvd E, Mississauga ON, L4W1R1 CAN

Overview

About Us

Founded in 1949, George Kent Home Improvements is regarded as the oldest home improvement company in the Greater Toronto Area. Our professional, experienced installers continue to exceed customer expectations. Over 60% of our business comes from referrals; customers who know and respect the work George Kent Home Improvements does.

At-A-Glance
Member Since:
3/31/2010
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.0 (40)

Google Reviews

Contractor reviews from customers on Google

  • "John was very resourceful about the house and provided quotation for attic insulation. First impression of the company was good due to meeting John."

    - N.D, Jan 18, 2022

  • "John was very resourceful about the house and provided quotation for attic insulation. First impression of the company was good due to meeting John."

    - N.D, Jan 12, 2022

  • "Good bussiness ethic..."

    - W.M, Jan 6, 2022

See All Google
4.0 (40)

Google Reviews

Contractor reviews from customers on Google

  • "John was very resourceful about the house and provided quotation for attic insulation. First impression of the company was good due to meeting John."

    - N.D.

  • "John was very resourceful about the house and provided quotation for attic insulation. First impression of the company was good due to meeting John."

    - N.D.

  • "Good bussiness ethic..."

    - W.M.

  • "I recently had the attic insulation topped up in our home by Mario, Gram and Chelsea and they did a great job. They were timely and kept our home clean from start to finish!"

    - T.C.

  • "We used this company to install some new windows, new front door, new shutters, new tin work on entire exterior, new soffit, new fascia and new roof. There were some frustrating moments dealing with supply issues with covid. Could they of done a better job commutating those delays? Probably. Was the work done really well? Absolutely. Their sales rep John was fantastic including having our roof replaced within 2 days of water damage to our newly renovated interior of the house. Their prices are competitive and the work in all areas was excellent. Recommend for sure. Thanks John!"

    - C.C.

  • "They cannot complete any time lines they give you ..10 weeks turns into actually 6 months just to put a door in. And still no light at end of tunnel to when the work might get started maybe a year later ?.Do not recommend these people ever to anyone . Stay far away...they won't even give you your huge deposit back if the customer says we can't wait 6 to 10 months would rather have money back ...they will not refund you just blame it on covid is what they do ...spoken to a dozen contractors and they say that excuse is was over long ago . Stay away from this company best you can ..I do not recommend 100 percent . Just terrible"

    - R.J.

  • "Great end experience."

    - S.K.

  • "This company will damage your property or your neighbour’s and refuse to fix it. I recently completed a roofing project with George Kent through Rona. I spent $8,000 on this project. During the roofing, my neighbour noticed damage to his windshield and found a nail from the roof near his car. This company refused to cover the damage and stated that they are absolutely sure the nail didn’t cause this damage (what are they CSI? This is complete nonsense). Their representative told me if I wanted to I could pay to fix my neighbour’s windshield from my own pocket. Their representative was rude and argued with me for 15 minutes while I was in clinic seeing patients (making those patients wait even longer in the middle of this Covid pandemic). I also luckily found two nails on my driveway before I pulled my cars in. Or else, I would’ve had flat tires which this company would’ve likely refused to replace. Also, we were promised that we would receive a 12 months no interest no payment plan for this project if we put this on a Rona card. However, when we got our first Rona credit card statement this turned out to be false and Rona refused to honour this contractor’s false advertising. Bottom line: they will lie to get your business and they will damage your or your neighbour’s property and refuse to take ownership or fix it."

    - T.Y.

  • "The team at George Kent is as professional as it gets! There approach to communication, and estimates, all the way through to getting the job done and getting feedback is on point. You can even do contactless quoting for your roof and your windows and doors!"

    - R.M.

  • "The George Kent team is a pleasure to work with! They're dedicated to their customers and projects."

    - T.K.

  • "Stay away from this place! What a disaster experience. Bad patio door install (Oct 2018) to start with and despite repeated visits they cant figure out what is wrong. Alignment of the two doors totally off and in winter air draft from the bottom of the door. Broke a piece of plastic and Maria promised to order and get back in April 2019. No response for 6 months and they call now to get the money and close the case. Zero customer care and Manager/owner Paul laughs at your frustration and complaints. Says he doesn't care about money and cares about customers. Meanwhile charging my CC in the background. Overall a very frustrating and bad experience. Would never recommend anyone to waste their time and money here. Very disrespecting to customers!"

    - V.S.

  • "I signed a contract on March 31st for windows under the assurance that fulfillment would be between 6-8 weeks. While we had our windows measured, we have received no other helpful information. Despite proactively calling, your company has been unable to answer any questions, only that you are "behind" blaming the manufacturer, but not giving me the information to follow up with the manufacture (who by the way said they were fulfilling orders well beyond my contract date). I'm extremely disappointed with the false promise of on-time fulfillment when we were signing the contract given that your office said you were already months behind in fulfill and only now installing orders made in February. I would have expected you to be more forthcoming. It looks like I'm not the only one who was duped. There are others on reviews with similar stories. You can't just blame the manufacturers or the government. If you were already behind in March, you cannot promise on-time delivery. You could've handled this much better. You cost me my time and lost opportunity which a refund does not resolve. I can only hope that you will at least stick to your work on a full refund."

    - S.W.

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