Garner Roofing Inc

Garner Roofing Inc

Garner Roofing Inc
3067 Alhambra Dr Ste B, Cameron Park CA, 95682 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
8/26/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.4 (4)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Garner%27s employees were great."

    - D.C, | Sacramento CA
    May 19, 2021

  • "Customer asked us not to share his/her review."

    - X.X, | Placerville CA
    Dec 8, 2020

  • - W.T, | Placerville CA
    Oct 14, 2020

4.4 (4)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Garner%27s employees were great."

    - D.C, | Sacramento CA

  • "Customer asked us not to share his/her review."

    - X.X, | Placerville CA

  • - W.T, | Placerville CA

  • - J.J, | Pollock Pines CA

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Google
4.5 (97)

Google Reviews

Contractor reviews from customers on Google

  • "From choosing the materials down to hanging the last piece of gutter, Garner Roofing STAYED ONBTHEIR GAME! I had low expectations, and now I know what an excellent roof experience is! I didn't have to worry about the deets, the folks at the office of Gardner Roofing handled everything and kept me Informed all along the way. I ended up getting only their esti.ate and it just felt right ✅so I went for it. The ONLY REASON I WOUKD THINK TWICE is that, even in a COVID19 world 🌎, the cost was STILL higher than most and definitely beyond budget 🤔 I am not complaining just stating my only issue. I am a construction cost estimator and I know materials are sky hi...but not Infinity high.... 😊😊😊 I am pleased 😀"

    - K.C, Aug 7, 2021

  • "My husband was employed by Garner Roofing for around 9 months as a repair technician/roofing salesman. In fact, a substantial amount of their positive reviews are praising him directly. He became their top salesperson within a matter of months - not surprising, as he has 20 years experience as a roof installer, superintendent, roofing Union instructor, quality control manager, co-owner of his own roofing company, roofing inspector, and licensed C-39 roofing contractor. After he was laid off for 4 months immediately after hire, he spent no time in selling almost everything he attempted. We came to find out, however, he would not be paid for his sales until the jobs were completed - and they had no installers. Probably a good time to mention he was promised a salary of 5k per month plus commission. None of that happened. The owner of Garner called me directly to tell me for the month of August my husband earned 8k, which we will see "soon". As a "token of gratitude", the owner gave us 5k - his first substantial paycheck ( he was bringing home maybe 200 to 500 every 2 weeks, hardly sustainable wages.) On top of that, we were told we had to pay back that 5k - even though we were not receiving ANY INCOME. Many outgoing salespersons that left Garner prior to my husband told him "good luck getting paid for any work." We are attempting to join with these ex-employees for a combined suit with the labor board. After months of this illegal and immoral behavior, my husband sought other employment and was told he would be paid out for what he was owed- they let him continue his access to the sales and completion reports. After a week, they denied him access and said they refused to pay. It is our estimate he is owed at LEAST 20k in unpaid wages. We are working with the labor board, and they will get their due. Please, don't support this disgustingly amoral corporation that screws over their workers and installs subpar roofs. There are hundreds of other companies that aren't as outlandishly overpriced as this one."

    - D.E, Jun 9, 2021

  • "We had gotten a couple of estimates, but a friend had used them and highly recommended Garner Roofing. They did an excellent job and made sure they cleaned everything up. Employees were friendly and went right to work. Highly recommend them. 06/01/2021. Had Garner back out to fix the roof when we had our swamp cooler removed. Repair was completed and matched previous new roof. Great job. 5 star rating on this little job also. Thank you."

    - S.C, Jun 1, 2021

See All Google
4.5 (97)

Google Reviews

Contractor reviews from customers on Google

  • "From choosing the materials down to hanging the last piece of gutter, Garner Roofing STAYED ONBTHEIR GAME! I had low expectations, and now I know what an excellent roof experience is! I didn't have to worry about the deets, the folks at the office of Gardner Roofing handled everything and kept me Informed all along the way. I ended up getting only their esti.ate and it just felt right ✅so I went for it. The ONLY REASON I WOUKD THINK TWICE is that, even in a COVID19 world 🌎, the cost was STILL higher than most and definitely beyond budget 🤔 I am not complaining just stating my only issue. I am a construction cost estimator and I know materials are sky hi...but not Infinity high.... 😊😊😊 I am pleased 😀"

    - K.C.

  • "My husband was employed by Garner Roofing for around 9 months as a repair technician/roofing salesman. In fact, a substantial amount of their positive reviews are praising him directly. He became their top salesperson within a matter of months - not surprising, as he has 20 years experience as a roof installer, superintendent, roofing Union instructor, quality control manager, co-owner of his own roofing company, roofing inspector, and licensed C-39 roofing contractor. After he was laid off for 4 months immediately after hire, he spent no time in selling almost everything he attempted. We came to find out, however, he would not be paid for his sales until the jobs were completed - and they had no installers. Probably a good time to mention he was promised a salary of 5k per month plus commission. None of that happened. The owner of Garner called me directly to tell me for the month of August my husband earned 8k, which we will see "soon". As a "token of gratitude", the owner gave us 5k - his first substantial paycheck ( he was bringing home maybe 200 to 500 every 2 weeks, hardly sustainable wages.) On top of that, we were told we had to pay back that 5k - even though we were not receiving ANY INCOME. Many outgoing salespersons that left Garner prior to my husband told him "good luck getting paid for any work." We are attempting to join with these ex-employees for a combined suit with the labor board. After months of this illegal and immoral behavior, my husband sought other employment and was told he would be paid out for what he was owed- they let him continue his access to the sales and completion reports. After a week, they denied him access and said they refused to pay. It is our estimate he is owed at LEAST 20k in unpaid wages. We are working with the labor board, and they will get their due. Please, don't support this disgustingly amoral corporation that screws over their workers and installs subpar roofs. There are hundreds of other companies that aren't as outlandishly overpriced as this one."

    - D.E.

  • "We had gotten a couple of estimates, but a friend had used them and highly recommended Garner Roofing. They did an excellent job and made sure they cleaned everything up. Employees were friendly and went right to work. Highly recommend them. 06/01/2021. Had Garner back out to fix the roof when we had our swamp cooler removed. Repair was completed and matched previous new roof. Great job. 5 star rating on this little job also. Thank you."

    - S.C.

  • "I do not recommend using Garner Roofing. The communication from their office is incredibly poor, their bids aren't trustworthy, and their prices aren't very competitive. I used Garner Roofing for a whole house gutter replacement job in August 2020. I had no complaints about them at that time. Jon Joachims came out to do the estimate with me, and he was incredibly kind and helpful. The job was under $2000 (small house) and they were timely on the work. When I needed my roof replaced, I called Garner since I previously had a good experience with them. I am sorry that I did. Taylor, who came out to do the roof estimate, was kind and helpful but very pushy to get a contract signed the same day, even though I let him know that I was doing my due diligence and having another company come out to give me a bid later in the weekend. After a few weeks of back and forth on price matching (to the competitor's company), I moved forward with Garner. From the moment I committed, I wished I hadn't. Communication with the office (Rebecca) was incredibly slow and unprofessional - my emails were left without responses for days and my calls weren't returned until the 2nd or 3rd attempt. Communication between Taylor and the office staff was clearly lacking - no one sent over a new contract with the amended scope of work and updated price until I prompted them to, and on multiple instances I received multiple calls during my busy workdays asking the same questions repeatedly. When the work finally started, the crew 'found' two additional layers of asphalt roofing tiles and some rotted plywood sheathing that would need to be replaced. The updated estimate for this additional work was thousands of dollars extra. I did a little digging, and saw that my home inspector (from purchasing the house 5 years prior) had actually noticed at least two layers of roofing - that any sales/estimator worth his salt would have noticed when giving the bid. Instead, Taylor had only bid the job for removal of a single layer, and of course added on the additional removal cost once the job was underway. Additionally, once we negotiated with Garner to move forward with the additional work, we had to ask them to get the mandatory sheathing nail inspection done by the city - they wouldn't have otherwise done that. We have since requested the inspection report three times with no response from Rebecca at Garner, though we can see on the City Building Permits website that the permit was finaled. All in all, our experience with Garner Roofing was an unnecessarily stressful. We felt that Garner Roofing was unprofessional and untrustworthy. We will not ever use them again or recommend them to anyone."

    - A.G.

  • "So many roofing company. Called Garner asking if they could send someone to look at our gutter and roof and told them it might be a small job. Well, Garner sent Jon Joachim and we are so pleased with his expertise and professional advice. We are glad we decided to give the job to Garner without hesitations or second opinion. Garner sent Forrest Ward, the lead installer and he also got to work and also very honest and even take extra step on the area concern and added extra work that need to finish a perfect job. We are very pleased and want to say Thank You. Boon and Gary"

    - K

  • "I am very pleased with the service of Garner Roofing from the office staff, the estimated and then the repair men.. Everyone was helpful and knowledgeable And the work completed by Jesus, Orbin and Oidin was done in a timely efficient manner. And cleaned up completely. And then explained what they had done with pictures. Thank u, Garner Roofing!"

    - G.J.

  • "Needed to re shingle a 25 yr old roof that we had installed a solar system on 5 yrs ago. Saw their truck on the road that said roofing and solar install so I gave them a call. Gary their sales rep showed up and was very thorough in explaining roof replacement. We also had them remove an existing skylight and install a 14in sun tunnel. Would highly recommend them to any one looking to reroof."

    - J.Z.

  • "I would just like to say how great of a job Garner roofing has done so far, they have outstanding company ethics, they have been very polite and extremely knowledgeable in their field I would like to say thank you to Richie Thomas and Biebs for the great work they did today very very clean company and an outstanding crew great job today."

    - E.M.

  • "Garner was a professional business and did a great job installing gutter covers for our home! Husband is excited to not have to clean them out before it rains!"

    - S.B.

  • "Update: Garner Roofing settled the judgment one week after their license was suspended. Therefore, their license has been reinstated. Garner Roofing license IS SUSPENDED. We have been trying since June 2020 to get them to pay a judgment and they have refused. Do not use these unethical people."

    - D.B.

  • "If 0 were an option it would be selected.. Buyer beware! They have many 5 star ratings on facebook, do you trust it? Anyone can create a FB account and enter a fake a review, I know, I have been in the technical field since 1982. This company misrepresents, refuses communication and has ZERO interest in it's customers. Note below our experience with this company, which we have filed complaints with Department of Consumer Affairs and BBB. Our experience includes 9 months of unlivable conditions (restricted to one bedroom and access to kitchen for 8 months!) If you are interested in this company doing your roof....PLEASE look elsewhere! Also, look on BBB for complaints filed against this company! Their "Guarantee" from web and salesman: Professionally clean up guarantee: Roofing and roof removals can be very messy and is in fact one of the #1 complaints by consumers who have hired roofers. At Garner we not only make it a promise, but we also guarantee to have your property cleaned of debris to your satisfaction, or we will come back at no additional cost to you to complete the cleanup. Reality - day one walked off job and left debris. Thereafter, every day wor was performed, debris was left inside and out. Their Guarantee - No "property damage" guarantee Unfortunately, not all contractors take the same care and time to protect your property or home during the installation process. We at Garner roofing take the utmost care on protecting your home and we guarantee no damage to the home, inside or out. Reality: Four holes perforated in ceiling causing extensive damage in ceiling, walls and flooring Their Guarantee - Professional staff Garner Employees; We use our own drug tested, background checked, professionally trained staff. This keeps us from using sub­contractors or paying "peace work". We install at the highest level of quality, which is why we pay our employees an hourly wage, instead of a commission-based pay structure. By eliminating the need for sub-contractors, the risk for mistakes or damages are reduced, while the quality of work delivered is increased. Reality: Initial roof removal performed by unlicensed sub-contractor with inexperienced workers who subsequently stepped through roof not once, twice, bur FOUR TIMES on first day! Their guarantee - Workmanship guarantee Garner roofing has the best installers in the industry. Every installer is drug tested, background checked, professionally trained, and uniformed employees. Our employees are kind, polite, courteous, and friendly. They will not curse or smoke in or around your home. They take personal pride in their workmanship and personally guarantee their installation. They will ensure your satisfaction Reality: Next door neighbor was appalled at conduct and language of roof strippers and felt sincerely they smelt drug substance in the air while they worked. This is documented an neighbor is willing to reiterate this statement. In addition this neighbor was interested in a roof replacement but after observing the workers day one advised they would never use this company. Also, on day unlicensed and unskilled worker stepped through my ceiling, he threatened to sue ME! Is this the type of company you want working for you? So the choice is yours but understand I am not a disgruntled customer making a frivolous claim. I was forced to live in squalid conditions for 10 months until I finally refused them access to my home due to continuing damage they were doing to my brand new flooring. I have pictures from day 1 in August 2020 to day they walked off Jan 2021 so this is not conjecture, it is reality and I would be happy to share all docs with anyone."

    - M.B.

  • "Garner Roofing license IS SUSPENDED. We have been trying since June 2020 to get them to pay a judgment and they have refused. Do not use these unethical people."

    - D.B.

  • "Kenneth Edwards came over and inspected our roof. We had a couple of concerns with the rainy season coming up. He did an awesome job going over the roof and letting us of the trouble areas. He was very professional and explained everything in detail. I truly enjoyed dealing with Kenneth and Garner Roofing. Thanks very much for the great service!"

    - G.C.

  • "Kenneth the Inspector was very polite and thorough! Crew came out they were friendly, quick, did a great job even the extra cleanup was appreciated. I highly recommend Garner Roofing for any roof repairs or even just getting piece of mind by having a complete roof inspection. Thank you again!"

    - T.S.

  • "Garner Roofing completed an excellent job of removing 42 solar panels, removing the old roof, installing a new roof, and then reinstalling the 42 solar panels. Every step of this difficult process was preformed by excellent crews -- knowledgeable, courteous, professional. I highly recommend them to everyone. Great price. Strong work ethic. Trustworthy. Excellent in all ways."

    - J.C.

  • "I had a great experience with Garner. They gave me a very competitive price with high quality materials. The team they sent out was very experienced, on time, and very polite. Whenever I called they answered or returned my call promptly. They went out of their way to work with me. The job was done in just a few days. I would highly recommend this company."

    - P.M.

  • "Needed a minor repair on our tile roof, and after reading the positive reviews, I called Garner Roofing. Jonathan inspected the 15 year old roof and confirmed not only the problem I found standing on the ground, but he identified several more similar issues, and gave me a very fair estimate to correct all of the issues found. Anthony and Tyson came out to do the repairs, and quickly fixed our issues. They worked well together as a team. Both were careful, polite, and appeared very efficient. When they were done I understood why this company has such high reviews. I would recommend Garner without hesitation or a second thought. Great job and thank you Anthony and Tyson!"

    - R.V.

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