Five Guys Roofing

Five Guys Roofing

Five Guys Roofing
1275 W Houston Ave, Gilbert AZ, 85233 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
3/5/2021
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.2 (183)

Google Reviews

Contractor reviews from customers on Google

  • "One of the employees driving a company truck today on the I-10 tried to cut me off dangerously, and nearly got into an accident with another car in the brief period I was around them. If their employees are this careless while driving, I wouldn't trust them anywhere near my home."

    - A, Feb 24, 2022

  • "First off this company charges $49 to come out for an estimate and doesn't apply it to the job if accepted. OK, so I paid it. The service was for my daughter's home, which I live 5 minutes awary from. I called back a couple of days later accepting the proposal after I received it. At the time the roofer found a broken tile elsewhere on the roof and said it would be replaced along with the roof repair. It took multiple calls with multiple responses that they'll get me on the schedule. This went on for about 4 weeks. So they get me the schedule. I asked if they could call me when the roofer was on his way so I could meet him there. I was told that wasn't a problem and she'd put it on the work order. I decided to go over to the house. The scheduled time was between 11:30 and 2:30 pm. So it's 2:30 and no one. I called, and was told they came out and made the repair first thing this morning. No courtesy call from them. I had parked my car in the garage and when I pulled out and got out of my car to close the garage door, I noticed a half dozen roofing nails in the driveway. I have no idea if one of my tires took one. I get the completed order with pictures. I have no idea if the broken tile was replaced. I called them and advised i wanted proof the broken tile was replaced before I paid the bill. I get a call minutes later the Job Coordinator and someone else was going to come out to the house to address my concerns. It was at that time I was going to address the lack of clean up and the nails left behind in the driveway. She gave me a time frame. Again I acked if the could call me when they were on the way. No call. Two days now, and nothing from them. Very Disappointed."

    - S.B, Feb 16, 2022

  • "This company solicites their business by parking their trucks in front of neighbors homes instead of parking in their driveway. I have called the company numerous times and they do nothing. I am calling the HOA next because it is illegal to park company vehicles on the street during non business hours as well as marketing in a private residence. Police will be called shortly after."

    - J.K, Feb 2, 2022

See All Google
4.2 (183)

Google Reviews

Contractor reviews from customers on Google

  • "One of the employees driving a company truck today on the I-10 tried to cut me off dangerously, and nearly got into an accident with another car in the brief period I was around them. If their employees are this careless while driving, I wouldn't trust them anywhere near my home."

    - A

  • "First off this company charges $49 to come out for an estimate and doesn't apply it to the job if accepted. OK, so I paid it. The service was for my daughter's home, which I live 5 minutes awary from. I called back a couple of days later accepting the proposal after I received it. At the time the roofer found a broken tile elsewhere on the roof and said it would be replaced along with the roof repair. It took multiple calls with multiple responses that they'll get me on the schedule. This went on for about 4 weeks. So they get me the schedule. I asked if they could call me when the roofer was on his way so I could meet him there. I was told that wasn't a problem and she'd put it on the work order. I decided to go over to the house. The scheduled time was between 11:30 and 2:30 pm. So it's 2:30 and no one. I called, and was told they came out and made the repair first thing this morning. No courtesy call from them. I had parked my car in the garage and when I pulled out and got out of my car to close the garage door, I noticed a half dozen roofing nails in the driveway. I have no idea if one of my tires took one. I get the completed order with pictures. I have no idea if the broken tile was replaced. I called them and advised i wanted proof the broken tile was replaced before I paid the bill. I get a call minutes later the Job Coordinator and someone else was going to come out to the house to address my concerns. It was at that time I was going to address the lack of clean up and the nails left behind in the driveway. She gave me a time frame. Again I acked if the could call me when they were on the way. No call. Two days now, and nothing from them. Very Disappointed."

    - S.B.

  • "This company solicites their business by parking their trucks in front of neighbors homes instead of parking in their driveway. I have called the company numerous times and they do nothing. I am calling the HOA next because it is illegal to park company vehicles on the street during non business hours as well as marketing in a private residence. Police will be called shortly after."

    - J.K.

  • "As a real estate professional I utilize this company to get me fast and accurate roof estimates to close on real estate transactions. Every time I call Jake- he is very fast and quick to respond and get out to my job within a day or two and I always get the best estimate on the market. They make me look good therefore I will use them all the time. Of course my clients are happy with the results therefore I will recommend them every time. Kristi Kenney - ProSmart Realty"

    - K.K.

  • "I work in real estate I have roughly 30 agents I work with at any given time.. every binsr items or roof inspections needed you can Always count on Sam and McKay at Five Guys they are my Only roofing company I work with and refer out! By far superior customer service"

    - S.C.

  • "So many companies are in it for the money, but Tyler at 5guys Roofing went above and beyond. His impeccable customer service and supportive attitude made me feel like I was a member of the company, but don't take my word for it give them a call and request Tyler."

    - T.H.

  • "Unprofessional management Does NOT care for their workers and their rights Do not recommend"

    - H.F.

  • "From beginning to end, working with Five Guys Roofing was an exceptional experience. Nobody wants to do a replacement of a 20 year old roof but when it's bad, it's bad. The team at Five Guys made the sales process easy (no pressure) and provided a replacement price that beat all of the competitors. Once the job started, Joel was on-site every day providing us with personal updates and video footage of the progress. In a nutshell, I will be enthusiastically be recommending Five Guys Roofing to my friends and neighbors in northeast Mesa (Las Sendas) as they discover their need to replace their roofs as time marches on. Great job, Five Guys...."

    - S.S.

  • "Five Guys and Dave N. were great! They were able to get to my roof and fix the small repairs before any other major damage could occur. Thanks for the great service!!"

    - K.L.

  • "Similar to other poor reviews from this company I met with one of their owners at the property. They were total arrogant and didn't care about my business. I was referred to them by a friend so I thought hopefully they were just having a bad day. Nonetheless the problems continued. Both Justin and Jake were complete jerks about the quality issues I was experiencing. I would be careful about other positive reviews on here. They appear to be family and friends once I did some research not actual clients!!!"

    - C.J.

  • "I met with one of their reps I think his name was Justin. He to three phone calls in the middle of our conversation without asking for me to please wait a moment. Literally just answered right in the middle of me talking. When they came to install my roof they dropped off the wrong material and said that this has never happened before. Unfortunately it took 7 weeks to get the correct material and in the meantime the rain started to poor into my home. They took no ownership of this issue. DO NOT USE THIS COMPANY!!!"

    - J.E.

  • "I had a great experience with this company and would refer them to all my friends and family. Very professional, reasonable and they did a GREAT job cleaning my roof. Thank you very much Five Guys roofing."

    - T

  • "We requested quotes from 4 different companies. Out of the 4 only 3 showed up. 5 guys was in the middle of the pack on price but they did more then the other 2 companies and had better financing. They were one time everytime and finished when they said they would. Our only knock on them was they we had to call and ask when they would be out to pick up the extra tiles and finish the touch up work. But there where right on it. Still highly recommended them!!"

    - S.C.

  • "Called Five Guys Roofing to repair the tile on my roof. Scheduled an appointment and had Tyler assigned for the inspection. During the day of inspection no one came by. 2 hours after appointment no word so I decided to call. Spoke with Kaylee and she advised that Tyler stopped by and he’ll give me a quote to fix the tile and also to repair cracked tiles on the roof. I asked “are you sure he came by?” She said she would have Tyler call to discuss it. Problem with this is he never came over! I have cameras in the front of my house, side of my house and back porch. He never showed up and never called me. To say that there’s also repairs to be made for cracked tiles and never inspected the roof leads to believe that they are not to be trusted. I would not recommend them with this type of business practice. They seem to be the type to say there’s additional repairs needed and charge you without needing any real repairs! Stay clear"

    - O.T.

  • "Guys did a great job, on time, fair price and professional. Scheduling staff very professional and positive attidtude"

    - P.L.

  • "Five Guys did a great job recoating our foam roof. I highly recommend them."

    - S.C.

  • "Five Guys did a complete 2 layer re-roof on my 5300 sq ft tile roof. It was 22 years old and dry rotted. Outstanding job, On time every day and completed early. Quality was A+"

    - S.L.

  • "Five Guys has completed roofs at several of my properties. I have bid them out against other companies and they always come in at the same or a better price. They do great work and stay on schedule, when possible. They do a good job communicating any delays or changes that need to happen."

    - D.C.

  • "5 guys did a good job and were very professional. They did a.quality job at a fair price."

    - S.A.

  • "I was referred by my neighbor and he put me in touch with Desirae on a Sunday and she got me all set up Monday. The guy who came out was right on time. So friendly and professional. They set me up for Monday but got a cancellation and we’re able to fix my roof Friday. I could not be happier with every associate. They are excellent representation of the business. I will refer five guys to all my friends who need roof repair"

    - S.A.

  • "Great initial interaction, scheduling, and installation completion. Maybe a bit pricy (compared to other house owners with similar work) but no complaints. Nice job."

    - L.A.

  • "We have used Five Guys Roofing for multiple roof repairs. Their team of exports do an outstanding job, from customer service, to service technicians they are all true highly trained professionals! If you are looking for a roofing company that has high values and integrity Five Guys is for you!"

    - H.M.

  • "2 young professionals arrived early and were super nice. We needed a back porch roof repaired. Previous owners did a sloppy job & left big pockets of tar which now was leaking on our newly installed turf. The 2 guys, from Five Guys, understood what needed to be done, and proceeded with the repair expertly. Most everything was done in about 4 hrs & then returned a second day for about an hour to seal everything up. We're VERY happy with the work they did and will absolutely be using them again."

    - C.G.

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