Firstcall Exteriors

Oct 8, 2018

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"PROFESSIONAL CONTRACTOR"

Dec 2, 2021

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"Our insurance company recommended First Call to us after we discovered frozen pipe damage. From the initial cleanup to having everything fixed and back the way it was, we couldn't be happier. John Holman was the project manager and we cannot say enough good things about him. He did a great job of managing our expectations by being professional, knowledgeable and responsive. He always followed up and did exactly what he said he would do. John is a great asset to your company!"

Dec 2, 2021

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"I can’t speak highly enough about our experience with First Call! We worked with John Holman as our project manager. He is definitely one of the best, and made a stressful situation much easier for us! Most of the staff were professional, Skilled, responsive, accommodating and timely. Never having gone through anything like this before, they patiently guided us through the process, answered our many questions thoroughly, and listen carefully to our wishes and preferences."

Nov 25, 2021

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"If there were more stars I would give them to First Call because they deserve it. Their professionalism, work and personality was top notch and they work fast too. Special thanks to Robert, Ryan and John. John, thank you for assuring that I was satisfied and always responding to my calls promptly. You Guys Rock!!!"

Nov 9, 2021

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"We worked directly with Tim Clark and he went above and beyond to support us. The home owner is elderly and all of her family is out of town, so Tim worked with us every step of the way. He has provided exceptional service by meeting her to pick out appliances and other decisions for the remodel. Without Tim, this process would have been much more difficult for all of us. Top notch company with exceptional employees that you can count on!"

Nov 8, 2021

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"First Call manager, David Herr and Dan Bell, did a marvelous job getting all my restoration done for my upstairs , bathroom and kitchen to Derecho I lost ceilings, walls and floors . As well as insulation. My kitchen and bedroom was completely rebuilt. Anytime I called, which everyone was in charge of my job, they came out as soon as possible. I have never had workmen, managers or otherwise, treat me so well and get the job done. I had a small problem today and David Herr stopped by on his way home and corrected it. Thank you David Herr, Dan Bell and First Call."

Nov 2, 2021

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"I highly recommend First Call. .Every employee who came to my home were pleasant, professional and responsive to my concerns. The estimate exactly matched the final statement. Project Manager, Don Kinder kept me up to date on when, what & who would be working in my home, he also checked on progress. . I’m am very happy with the results of the drywall, matching texture, carpenter work, and painting. Great company!!"

Oct 19, 2021

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"After the Cedar Rapids Derecho, I was struggling to find a construction company to repair the storm damage on my house/garage. My insurance company recommended FIRSTCALL and set up a meeting. They did a great job of communicating when and how the work would be done. They used one crew for the roofing and another for the siding. Both teams were respectful and considerate. My FIRSTCALL Project Manager, David, made regular visits during the construction and ensured everything was up to par. David did a great job tidying up any issues I had and made it clear that my satisfaction was priority #1. I have no problem recommending FIRSTCALL for your construction / repair needs."

Jul 22, 2021

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"We had excellent service from First Call from the beginning of our project to the end! Kellen was our contact person and he was super friendly, professional, and easy to get in touch with throughout the day. Our roof looks wonderful! We needed some work done in our house from leaks and the final product looks nice. First Call did a great job with this project!!"

Jul 15, 2021

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"My experience with First Call was exceptional, start to finish! My project was a replacement garage service door that had to repositioned around a stone exterior. The finished job was perfect. As special recognition goes out to Jonathan (Jonny) on his attention to detail and patience. Job well done! Bob O'Hollearn"

Jun 17, 2021

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"FirstCall was hired to give us a new roof as well as gutters and screens. They did a wonderful job and the look of our house completely changed. Their team was not only very professional but also made sure to communicate with us throughout the project. I would highly recommend them to anyone! Thanks FIRSTCALL!!!"

Jun 12, 2021

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"I can't thank enough the team at First Call enough for their honest and thorough opinion on a mold assessment in my home. I feel like I'm a mold expert after the professional discussion with their certified mold expert after a recent reference to mold was made in a home inspection report. Thanks for all your help!! I won't forget it!"

Jun 11, 2021

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"If your insurance provider recommends this company I HIGHLY RECOMMEND you DO NOT repeat DO NOT go with this company!!! They cut corners wherever they can and I encourage you to look over the numbers closely because they take an additional 9% from you. That was until we pointed it out to them and then they tried to backtrack and said it was a mistake which it was not just trying to scam people. I could complain about ALL the issues but I don’t have enough time in the day. Just trust me this company is not worth dealing with!!!"

May 16, 2021

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"Their quote seemed fair but the work that was done doesn’t match their quote. The work was less then sub par, didn’t follow what was quoted at all. They then proceeded to send me a bill for the whole amount quoted even though the amount of work was less then half of the initial estimate. Won’t recommend to anyone and service master recommended them"

May 11, 2021

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"My contact was Jenny, she always kept me informed during the entire process, through calls or text messages Always adapting to my crazy schedule. Every contractor that worked in my kitchen were exceptionally nice, friendly, and could answer most of my questions. I love my new flooring."

Apr 21, 2021

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"First Call was fantastic to work with. As a partner that works with my insurance company they made the process efficient and the finished work was excellent."

Apr 10, 2021

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"Greg and his team responded within the hour to our water loss and did a great job with the mitigation. Our project manager Jenny was great to work with and was onsite for every stage of the rebuild. Thank you!!"

Mar 23, 2021

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"Our Family had experienced a house fire last May of 2020. Very professionally, and yet with tact and concern, Greg from First call met with us and gave us a breakdown of what they were going to do. Our house was gutted and restored beautifully. Our Contractor Tim worked with us to make sure that everything was done with excellence and was so patient with us. All the workers worked very hard to make sure the job was done. Our situation could of been much worse had we not had the help and support from the First Call team. From our Family to the First Call team. God Bless you and Thank you all!"

Mar 19, 2021

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"Had a sump pump issue and the crew at First call were in my driveway within 90mins. They took immediate action and prevented any irreversible damage. Gary called and dropped by everyday for 3 days to check the process. They did not cut corners to try and save a buck. I am convinced that using FirstCall saved me money. The owner Jeff was awesome throughout the process. I hope I never have to see you guys again, but if I do I know things will get done right."

Jan 10, 2021

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"We contacted Firstcall after derecho damage in August 2020. We appreciated their quick response and good communication with us and with our insurance company. We needed to have our roof re-shingled, chimney cover repaired, and gutters / fascia replaced. Quality of the work was very good. It took almost three months to complete everything. However, we thought this was understandable with the amount of damage caused in central Iowa by the derecho (and the work we needed done was not an emergency). We would have appreciated better communication with the gutter crew before they showed up to do their work. Overall, we were satisfied with Firstcall!"

Nov 11, 2020

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"They replaced roof on my house. Came out had job done in one day. Crew was extremely respectful of my property and did a outstanding job of installing my new roof. They also did a excellent job of cleaning up after completion. They blew off both of my decks and picked up all material and debris."

Oct 23, 2020

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"We were directed to Firstcall for storm damage repair after the 8/10/2020 Derecho. The response to the initial call and temporary repairs was EXCELLENT. I could not have been happier. That unfortunately is where the honeymoon ended. It took us calling 2 1/2 months later to begin repairs. I understand that there were alot of people impacted, but our neighbor sold their home during this time and the new owners took possession, had the entire roof of the house and garage replaced, kitchen remodeled, tree that cause the damage removed, in the amount if time it took our team to come out. The project manager admitted to dropping the ball and alluded that our job was not important because so small and working on larger jobs. The job should have been a 3 day job (Repairs to be done were reroof 1/2 house, repair siding on side, replace gutter and facia, and fix a fence but we are now going on week 3 and still not complete, till waiting on the gutters. What concerns me is they turned it in as complete to our insurance company! I will say the crew is nice and accommodating. They also advised of some addition concerns which we agreed with and fixed. I want to like these guys, but come on..get your act together."

Jul 7, 2020

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"I can’t say enough good things about First Call! I had water back up from my basement drain and called First Call to do the mitigation. They came right away, washed everything down, put blocks under furniture legs before washing to protect them, sanitized and dried the basement floor. They came every day to check on the drying process too. They were friendly and professional. I recommend them!!"

Jul 6, 2020

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"First Call is very professional, and has integrity, with their pricing and their processes. The staff and representatives are easy to work with and care about doing the right thing for YOU and your project. I highly recommend and will use them again."

May 14, 2020

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"My team went to work in February 2020 after a house fire & is already wrapping up the restoration of my home. I am humbled by the quality of service that made me feel like a queen. As a single mother in trying times between a fire and a pandemic, they made me feel important and safe as they quickly made my home beautiful and safe for my children and I to move back home. A special thanks to Tim as my on site contractor who kept me updated throughout the process and never made me feel like an inferior as he lead me through all the processes involved. I am forever grateful to these folks!"

Apr 8, 2020

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"Firstcall was recommended to me by a professional property management company to re-model a kitchen in an older property. Jeff and team were professional and proactive with updates throughout the project. Communication was clear throughout the project and the team had good opinions when I needed them. Very accessible and prompt in responding to questions/discussing items. Workmanship is excellent, team maintained a clean work space. I am very pleased with the end result - exceeded expectations and was on-budget. I would use them again."

Apr 5, 2020

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"we had a plumbing issue and ended up with raw sewage on our bathroom floor around 1 in the morning so our maintenance staff called first call . These guys who came out were so friendly, helpful ,informative and polite! They made sure they explained everything to everyone in our home and done an awesome job of getting our bathroom and hallway back to a sanitary state!! All around great group of guys! Definitely made the situation bearable!! I would recommend these guys to everyone who needs a disaster service!!"