Overview
About Us
Fichtner Services has been providing excellent customer care and superior product installation for Maryland homeowners since 1994. We are proud to be a Master Elite Contractor - You can expect a great experience with Fichtner Services. We can complete your home's exterior package with a wide variety of siding and gutter options as well as windows, doors and insulation.
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Customer Reviews

"From estimate to completion, top notch service from all involved. Steve's estimate was fair/reasonable pricing which proved to be on target, and any additional costs from issues that arose relayed real-time for authorization. Crew Supervisor, Jan, on-site each day and stayed with crews to ensure swift/accurate communication and material deliveries for repairs. Each crew that performed work was highly professional and considerate and performed quality work. Great experience, and highly recommended. Thanks to Steve, Big thanks to the crew(s), and Huge thanks to Jan."
"Excellent customer service. All responses were prompt and professional. Full gutter and downspout replacement was done quickly and professionally. After the work was done the supervisor walked me through the changes and made sure I was pleased with the results. Would highly recommend Fichtner for any future contracts."
"Planning was detailed and the job well organized. Steve thoroughly explained the schedule and Ray Harvey was in contact with me on the phone and with timely photos once the project was under way. As an out of area owner, I was indeed fortunate to have come across Fichtner after past unsatisfactory contractor results. They do things right and it's evident complete customer satisfaction is their goal. Pricing is fair and competitive, and I give them my highest rating."
- "From estimate to completion, top notch service from all involved. Steve's estimate was fair/reasonable pricing which proved to be on target, and any additional costs from issues that arose relayed real-time for authorization. Crew Supervisor, Jan, on-site each day and stayed with crews to ensure swift/accurate communication and material deliveries for repairs. Each crew that performed work was highly professional and considerate and performed quality work. Great experience, and highly recommended. Thanks to Steve, Big thanks to the crew(s), and Huge thanks to Jan."
- "Excellent customer service. All responses were prompt and professional. Full gutter and downspout replacement was done quickly and professionally. After the work was done the supervisor walked me through the changes and made sure I was pleased with the results. Would highly recommend Fichtner for any future contracts."
- "Planning was detailed and the job well organized. Steve thoroughly explained the schedule and Ray Harvey was in contact with me on the phone and with timely photos once the project was under way. As an out of area owner, I was indeed fortunate to have come across Fichtner after past unsatisfactory contractor results. They do things right and it's evident complete customer satisfaction is their goal. Pricing is fair and competitive, and I give them my highest rating."
- "Called them to get my shed roof replaced. They did excellent work for a good price, crew was on time and supportive of inspecting the final result, when I spotted a gap they had it fixed within ten minutes. Excellent work, would call again."
- "Fichtner repaired an issue with the original roofing installation 17 years ago. They also walked the whole roof and caulked area that were needed. They showed me where the issue was and how they fixed it. They also cleaned my gutters. Great work and good value! I will definitely use them again."
- "The project included painting the door trim and extensive detailed carpentry work on the door surround. The completed work was neat, and was exactly what I requested. Their attention to detail was obvious. In addition to being talented, they were very pleasant and courteous. Also, every day that they were at my home, at the end of the day, they cleaned up and got rid of any and all debris. I am very happy with them. They gave me both quality work and a professional demeanor."
- "They installed a new roof and removed 2 skylights, insulated, drywalled and finished the ceiling where the skylights had been, and did an excellent job, cleaning up after their work! (this is a biggie for me! No mess left for me!)"
- "What can I say ? We have been using this firm for all our roofing needs for several decades and they still maintain their very high standards of professionalism, workmanship, warranty, accountability, communication and follow thru. In a word,you can trust them to do the job RIGHT. You can certainly find a cheaper firm, but you can also find more expensive firms, and none can match the complete Fichtner experience. I will sum it all up in one word-integrity."
- "First time customer based on a referral from my neighbor. It was an great experience! I will definitely be recommending them and using them again if/when I need other home improvement work done."
- "First time using Fichtner Services, and will definitely use again! Office staff was attentive and kept us aware of updates. Installers of both roof and gutters were professional and courteous. A+ for communication on all levels. Extra benefit their services were provided at an excellent value!!! Great company and would highly recommend."
- "The work done by the Fichtner team was first rate and it also included full siding. The materials used were excellent. What distinguishes Fichtner is the oversight and follow-up. Our home was visited by the owner Tom Fichtner and numerous time by the supervisor Nolan Reed."
- "They did everything exactly the way they said they would. On time, cleanup was great. They did a fantastic job. Highly recommend this company for your home improvements. Great prices too!"
- "Great work, roof looks good. Only complaint is that they scratched up my railing on the second deck with their ladders. Price was competitive. The Rep on site was very helpful (Jan)."
- "Had Fichtner replace my roof. A great experience from start to finish. The crew that did the actual work on my roof were terrific. Over 40 square of shingles, finished in one day. Took exceptional care of my property and landscape. I would highly recommend them to all."
- "A great job ... we are very happy with our new roof and siding. While pricier, it is worth it to not have any problems and have a very responsive contractor. Did and redid and redid the mailbox and house numbers 3 times with no fuss."
- "The Fichtner team work with us to add a 11' x 6' front porch to our house. The entire team was knowledgeable, responsive, and willing to work with us at every step of the way. We had them install a copper standing seam roof to match a bay window about 10' from the new porch. Their craftsmanship was excellent on the porch and roof, they applied the same care as if they were working on a historic building in Annapolis. We've already referred them to others!"
- "The guys that did the work were very acceptable to questions I asked. They did good work and called my attention to several things. The cost was exactly the same as what I was quoted, even though it took them longer to do the work than they expected. All conversations were straight forward, which I really appreciated."
- "Fichtner was both professional and a pleasure to do business with. They showed up on time, did the work in the time they estimated it would take, returned promptly to take care of a few leftover matters, and was easy to contact and deal with. Their pricing was fair and the work extremely good. Altogether an excellent experience."
- "Fichtner Services diagnosed and repaired a roof flashing issue and a chimney cap problem that multiple roofing contractors had failed to permanently address for quite a few years. Their workers were efficient, professional and extremely neat. There were no nails or debris left behind. They gave a fair and accurate estimate for the job and followed up to ensure I was satisfied. Job well done. I see why they have a great reputation."
- "Great response. Easy to work with. Always called back and courteous. Pricing was very good. Glad I found such a reputable company."
- "Wilson and Samuel were wonderful! They were so dear and kind and worked very hard. It’s a good thing these days when you can have such wonderful people around you working so hard and honorably. Thank you Fichtner Services! Wonderfully done!"
- "The team sent to install our gutters did a great job, all in less than a day. They were professional and knowledgeable as illustrated by some last minute on the spot adjustments. Most importantly, they listen to their customers and work hard to please and do the job the best way. A second team also did siding repairs/adjustments that we had needed for years. They patiently made it look so simple. That same team also created a custom sheet metal chimney cap. I called them "metal magiciams." We also appreciated the availability and responsiveness of project manager Kevin. When his crews arrived on the job, it was clear that he had effectively communicated all job details. We really appreciate the consistent professionalism of Fichtner Services."
- "This review is for roof replacement. In summary: I experienced great service with competitive pricing. The roofing workers took the time to diligently protect my home perimeter items, like greenery, flowers, air conditioning unit, etc., with tarps and similar protective gear. The Company sent a large crew to assure the replacement could be done in one day. After and during installation, the workers meticulously cleaned up. Not one piece of debris was found after they left. During the work, the Superintendent, Jan, answered my questions and kept me posted of progress. After, he inspected the completed roofing work super carefully. The labor and material warranties for the roofing replacement are super. I would not hesitate to use this Company again."

"Customer asked us not to share his/her review."
"Customer asked us not to share his/her review."

- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Exceptional Contractor"
- "Excellent%2C professional and knowledgeable contractor"
- "Quality oriented contractor"
- "Great job start to finish%21"
- "Professional and Knowledgeable Contractor"
- "GAF Roof Replacement"
- "BEST SERVICE AND MOST PROFESSIONAL CONTRACTOR"
- "Excellent Contractor"
- "Customer asked us not to share his/her review."
- "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"
- "EXCEEDED EXPECTATIONS"
- "EXCELLENT SALESPERSON/ESTIMATOR &"
- "General Contractor specializing in roofs/gutters"
- "Highly recommended%2C did not disappoint"
- "GOOD TO WORK WITH. PROFESSIONAL"
- "EXCELLENCE IN SERVICE AND QUALITY"
- "COMPETENT & THROUGH"
- "Professional"
- "Professional and great service"
- "Quality Craftsmanship"
- "PROFESSIONAL"
- "VERY PROFESSIONAL"
- "Excellent Roofing Contractor%21"
- "Excellent service from start to finish. All of our questions and concerns were answered and the workmanship was excellent. We love our roof!"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Professional Workmanship from Start to Finish"
- "Customer asked us not to share his/her review."
- "NICE & FRIENDLY"
- "Great Contractor"
- "Good Contractor"
- "ABOVE & BEYOND"
- "AWESOME CONTRACTOR!"
- "Very Positive"
- "Great job by team Fichtner%21%21%21"
- "Customer asked us not to share his/her review."
- "FICHTNER SERVICES"
- "Professional, Exceptional Contractor"
- "THEY WORK WITH YOU"
- "Customer asked us not to share his/her review."
- "Professional- Local-Knowledgeable- Full Service Contractor"
- "Great contractor"
- "Customer asked us not to share his/her review."
- "Can-Do Contractor"
- "OUTSTANDING FROM INITIAL"
- "Excellent Contractor"
- "Customer asked us not to share his/her review."
- "Great installation"
- "Very Professional"
- "roofer was fantastic"
- "excellent job"
- "CUSTOMER FOCUSED"
- "contractor provided me with a good experience"
- "FICTHNER"
- "Professional and Knowledgeable Contractor"
- "Very professional. Great customer service. The roof looks great."
- "Best contractor I ever dealt with by far."
- "Professional & Knowledgeable"
- "FICHTNER SERVICES"
- "SUPER CONTRACTOR"
- "He was excellent, professional and knowledgeable."
- "I would recommend them"
- "Do a professional job and are reasonably priced."
- "Do a good job for a fair price"
- "Did a great job worked as a team"
- "one of the most professional and service oriented companies I have dealt with."
- "Customer asked us not to share his/her review."
- "performed exactly as promised--no hassle--finished ahead of time promised"
- "do a very good job at a fair price"
- "are at most professionals who've installed as extremly reliable roof."
- "were professional and did excellent work"
- "do a professional job"
- "are outstanding in an area of work where there are many contractors who do a poor job."
- "treat the customer fairly and do excellent work"
- "they are the best in the business"
- "Are honest and perform very good work"
- "Customer asked us not to share his/her review."
- "Very professional, reasonable + honest"
- "Customer asked us not to share his/her review."
- "did good work"
- "did a great job"
- "Customer asked us not to share his/her review."
- "are professional, timely, a great value and we had a great overall experience."
- "do a wonderful job are courteous and were very neat"
- "complete the job on time and and in good order."
- "Customer asked us not to share his/her review."
- "are knowledgable and honest"
- "Customer asked us not to share his/her review."
- "respond quickly courteously and professionally to my questions and all back requests"
- "GAVE FAIR PRICE AND PERFORMED JOB AS QUOTED"
- "Customer asked us not to share his/her review."
- "do it right or make it right"
- "ARE HONEST REASONABLE PRICED AND DO EXCELLENT WORK"
- "Met all my needs in a timely matter and did a good job on my roof. Gave me an honest and fair estimate."
- "provide quality work/clean up/professionalism"
- "were honest, competitively priced, did quality work and took the time needed to ensure that we were happy with their work."
- "Customer asked us not to share his/her review."
- "ARE THE BEST HOME REPAIR COMPANY I HAVE EVER DELT WITH"
- "they provided a quality service at a fair cost and their employees are outstanding workers."
- "Customer asked us not to share his/her review."
- "are true professionals that know exactly what they are doing today in their industry."
Awards
NRCA Member
This contractor is a member of the National Roofing Contractors Association.
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.
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