FairClaims Roofing & Construction

FairClaims Roofing & Construction
25315 Oakhurst Dr, Spring TX, 77386 USA

Member Since: 8/3/2010

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Overview

About Us

Celebrating 17 years in business 2019... FairClaims began in 2002 with a vision of raising the bar of quality and professionalism in the roofing industry. Owners, Justin O’Neal and Ray Phillips, achieved a goal of becoming an industry leader by honoring its core values of Honor, Integrity, Reliability, and Service. The company has high standards and a dedicated staff of specialists that are committed to maintaining that goal and vision. When the company started, FairClaims initially began focusing primarily on insurance related roof replacements. Today, their business has grown into multiple markets and is much more diverse. Their crews are trained and offer installations on both commercial and residential roofs of all types.. They also offer services beyond roofing and do roof repairs and roof maintenance. With over 120 million dollars in completed projects, they are poised for continued growth. They have the experience needed to take on projects of any size, yet value even the smallest of projects understanding their success is about each and every satisfied customer .

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*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.7 (120)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Professional /extremely helpful throughout process"

    J.W, | Magnolia TX
    Sep 8, 2020

  • "HIGHLY EXPERIENCED"

    C.W, | Magnolia TX
    Jul 13, 2020

  • "Professional and knowledgeable contractor."

    W.M, | Magnolia TX
    Jul 6, 2020

4.7 (120)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • J.W, | Magnolia TX

    "Professional /extremely helpful throughout process"
  • C.W, | Magnolia TX

    "HIGHLY EXPERIENCED"
  • W.M, | Magnolia TX

    "Professional and knowledgeable contractor."
  • W.M, | Magnolia TX

    "Professional and knowledgeable contractor."
  • C.P, | Chappell Hill TX

  • C.P, | Chappell Hill TX

  • C.P, | Chappell Hill TX

  • X.X, | Conroe TX

    "Customer asked us not to share his/her review."
  • M.E, | Spring TX

  • P.W, | Conroe TX

    "REALIABLE & KNOWLEDGEABLE CONTRACTOR"
  • R.P, | The Woodlands TX

    "Profesional & Helpful"
  • R.S, | Conroe TX

  • B.L, | The Woodlands TX

    "KNOWLEDGEABLE & PROFESSIONAL"
  • L.C, | Conroe TX

    "excellent work%2C first class"
  • C.K, | Livingston TX

    "FAIR CLAIMS - JUSTIN ONEILL"
  • M.B, | Conroe TX

  • X.X, | Humble TX

    "Customer asked us not to share his/her review."
  • B.M, | Spring TX

  • R.N, | The Woodlands TX

    "RELIABLE PROFESSIONAL CONTRACTOR"
  • X.X, | Spring TX

    "Customer asked us not to share his/her review."
  • B.S, | Spring TX

    "PROFESSIONAL PEOPLE & JOB"
  • B.S, | Spring TX

    "fFAIR CLAIMS ROOFING & CONST."
  • X.X, | Spring TX

    "Customer asked us not to share his/her review."
  • C.W, | Spring TX

    "FairCLaims Roofing %26 Construction LLC"
  • D.R, | New Caney TX

  • X.X, | Conroe TX

    "Customer asked us not to share his/her review."
  • X.X, | Conroe TX

    "Customer asked us not to share his/her review."
  • X.X, | Houston TX

    "Customer asked us not to share his/her review."
  • K.G, | The Woodlands TX

  • J.M, | The Woodlands TX

    "PROFESSIONAL CONTRACTOR"
  • A.K, | Lantana TX

  • B.B, | The Woodlands TX

    "Good Price, Great Execution"
  • M.B, | The Woodlands TX

    "1ST RATE CONTRACTOR"
  • S.L, | The Woodlands TX

  • X.X, | Tomball TX

    "Customer asked us not to share his/her review."
  • J.K, | Montgomery TX

  • N.J, | Willis TX

    "VERY KNOWLEDGEABLE"
  • X.X, | Houston TX

    "Customer asked us not to share his/her review."
  • P.S, | The Woodlands TX

  • M.S, | Missouri City TX

    "SUB-CONTRACTOR"
  • D.M, | Spring TX

    "Excellent job from quote to finish!"
  • D.M, | The Woodlands TX

    "PROFESSIONAL CONTRACTOR"
  • C.O, | The Woodlands TX

    "The contractor had water damage work inside the home as well as the new roof. The new roof went well regarding the timing and installation so far as I can tell. the interior was another matter. The contractor was totally unresponsive and only when I personally called the owner did action occur to get finished 3 months after they began. I further requested they complete a form I sent to reduce my home owners insurance, and yet another 30 days later they have not responded despite multiple attempts. I would not recommend this contractor and am totally disappointed you have them listed as a master contractor as I chose them because of their rating on the GAF site."
  • G.J, | The Woodlands TX

    "Lack of Supervision"
  • D.M, | The Woodlands TX

    "EXCELLENT JOB START TO FINISH"
  • W.P, | Conroe TX

    "Professional & Knowledgeable Contractor"
  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • H.H, | The Woodlands TX

    "ATTENTIVE AND KNOWLEDGEABLE."
  • V.A, | Willis TX

    "DEFINITELY KNEW THE PRODUCT"
  • B.C, | Magnolia TX

    "Great Job"
  • J.B, | The Woodlands TX

    "Simple, not Complicated"
  • X.X, | Magnolia TX

    "Customer asked us not to share his/her review."
  • C.G, | The Woodlands TX

    "FAIR CLAIMS ROOFING"
  • E.N, | The Woodlands TX

    "FAIR CLAIMS ROOFING"
  • M.W, | The Woodlands TX

    "Fantastic Crew"
  • C.C, | The Woodlands TX

  • D.W, | The Woodlands TX

    "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"
  • E.O, | Tomball TX

    "Friendly, Informative, and Attentive"
  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • D.M, | Spring TX

    "Honest and knowledgeable contractor"
  • J.H, | Conroe TX

  • R.D, | Tomball TX

    "FAILED TO MEET OUR EXPECTATIONS"
  • T.M, | The Woodlands TX

    "Excellent workmanship. Careful with our home and landscaping."
  • K.L, | Pinehurst TX

    "Professional, understanding and very knowledgeable."
  • O.M, | The Woodlands TX

  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • S.S, | The Woodlands TX

  • S.P, | Spring TX

  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • X.X, | Conroe TX

    "Customer asked us not to share his/her review."
  • E.M, | Spring TX

  • D.A, | The Woodlands TX

  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • D.J, | The Woodlands TX

    "ACCOMMODATING, PROFESSIONAL, KNOWLEDGEABLE"
  • J.K, | The Woodlands TX

    "were sincere in finally resolving the problems we had from the initial installation. I'm not sure I would feel 100% comfortable recommending FCR to friends, or neighbors, unconditionally."
  • R.Z, | Magnolia TX

    "Deliver what they promise"
  • S.K, | The Woodlands TX

    "are a company built on integrity that delivers a superior product. We felt like the attention to detail and getting it right was exceptional. They even covered all the stacks on the roof with covers. Several of our neighbors with GAF roofing have commented very positively on the differences in our roof and theirs. Whatever contractors they used did not do the exemplary job FairClaims did for us."
  • X.X, | Magnolia TX

    "Customer asked us not to share his/her review."
  • D.V, | The Woodlands TX

    "act professionally and get the job done according to agreed contract and on time."
  • B.T, | Magnolia TX

  • S.L, | The Woodlands TX

    "Did a great job, acted professionally and completed the roof on time."
  • A.B, | Magnolia TX

    "are honest, capable and an excellent company to do business with."
  • B.N, | Lantana TX

    "TAKE PRIDE IN THEIR WORK"
  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • V.F, | Georgetown TX

    "lived up to there word"
  • J.H, | Santa Fe TX

    "met my expectations and installed a good looking roof in a professional manner"
  • B.E, | The Woodlands TX

  • J.E, | Conroe TX

    "are courteous professional and concerned about the client"
  • S.R, | The Woodlands TX

    "conduct themselves with a high degree of professionalism and constantly strive to exceed your expectations. I have already recommended Justin and Fair Claims Roofing to several of my friends and neighbors."
  • C.N, | The Woodlands TX

    "Are a solid value with a trusted reputation. They completed the project as explained in our initial meeting. I am confident that FairClaims will be there should I have any future roofing needs."
  • H.W, | Spring TX

    "did a great job"
  • M.P, | Houston TX

    "are honest and do quality work"
  • M.C, | Houston TX

  • A.L, | The Woodlands TX

    "were honest and explained the product and process to us"
  • M.S, | The Woodlands TX

    "are proficient, timely, and did everything as promised. Good Installer who did excellent job on ridge vents & gutter screens."
  • M.B, | The Woodlands TX

    "did an excellent and professional job."
  • P.M, | Katy TX

    "Performed on what they promised without them, I wouldn't have this new roof."
  • B.B, | The Woodlands TX

    "were honest, up front with costs, and tried to meet my needs appropriately."
  • M.C, | The Woodlands TX

    "all else was perfect are professional in everyway"
  • H.F, | Conroe TX

  • P.E, | Denton TX

    "i am not sure until i see my roof sealed completly"
  • G.B, | Garland TX

  • G.R, | The Woodlands TX

  • D.W, | Bellaire TX

    "they did a good honest job"
  • N.B, | Conroe TX

    "fair and honest."
  • F.B, | The Woodlands TX

    "do exceptional quality work, on time, on budget, professional...the finished product is outstanding and adds value to our home!"
  • S.P, | The Woodlands TX

    "performed a professional installation and follow up"
  • K.G, | The Woodlands TX

  • D.K, | The Woodlands TX

  • J.N, | The Woodlands TX

    "care about doing a good job"
  • J.S, | The Woodlands TX

    "did the job in such a professional manner. Very impressed with everyone, the job and the cleanup."
  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • J.X, | The Woodlands TX

    "They are nice people and get the job done in professionaly."
  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • K.R, | Katy TX

    "do what they say they will do"
  • B.C, | The Woodlands TX

    "were very professional and efficient."
  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • R.N, | The Woodlands TX

    "strive for total customer satisfaction."
  • X.X, | The Woodlands TX

    "Customer asked us not to share his/her review."
  • R.T, | The Woodlands TX

    "acted professionally"
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Google
4.8 (82)

Google Reviews

Contractor reviews from customers on Google

  • "Justin and his team did an awesome job installing our new roof. Justin took the time and reviewed our options and since this was not an insurance claim, value was important since we paid out of pocket. Working with FairClaims Roofing was a great experience because they stayed in touch as the project proceeded. The construction crew was polite and respectful of our property and dogs. When they finished they did such a great job cleaning up. I would definitely refer them to others."

    R.L, Feb 23, 2021

  • "I used Fair Claims to install some safety equipment on my roof for purposes of annual Christmas light installation. They also did a “tune-up” which is recaulking / resealing of vents, uncovered nails, etc. Service was good and price was fair. Shout out to both Ben & Johnny for their time and help"

    G.M, Jan 28, 2021

  • "Phil Ebner's team were very professional and reasonably priced. Did the work in a timely manner and did a great job picking up afterwards. Would recommend them to anyone."

    J.L, Jan 14, 2021

See All Google
4.8 (82)

Google Reviews

Contractor reviews from customers on Google

  • "Justin and his team did an awesome job installing our new roof. Justin took the time and reviewed our options and since this was not an insurance claim, value was important since we paid out of pocket. Working with FairClaims Roofing was a great experience because they stayed in touch as the project proceeded. The construction crew was polite and respectful of our property and dogs. When they finished they did such a great job cleaning up. I would definitely refer them to others."

    R.L.

  • "I used Fair Claims to install some safety equipment on my roof for purposes of annual Christmas light installation. They also did a “tune-up” which is recaulking / resealing of vents, uncovered nails, etc. Service was good and price was fair. Shout out to both Ben & Johnny for their time and help"

    G.M.

  • "Phil Ebner's team were very professional and reasonably priced. Did the work in a timely manner and did a great job picking up afterwards. Would recommend them to anyone."

    J.L.

  • "Great experience with Justin @ FairClaims Roofing & Construction. I was very informed about the entire process from shingle delivery to the completed project. Quality of work was outstanding! When they were finished with the roof, they cleaned up everything on the ground around the house before leaving. Highly recommend this company!!"

    E.H.

  • "Extremely professional and knowledgeable. Worked with Benjamin Newell and am very pleased with his professionalism. Everything was done in a timely manner and exceeded my expectations. Would highly recommend this young man and fair claims roofing to anyone."

    J.M.

  • "Three days before the option period ended for our new house, our inspector found that the roof needed to be replaced. Justin, the owner of FairClaims roofing, came out the next day and confirmed the findings. It is not what you want to hear when buying a house, but the roof ended up being so beautiful and made such a difference in the look of the house that the new roof was totally worth it. You think that a roof is just a roof, but it is so much more. It really added vitality to a 13-year-old house and made it look so much better. FairClaims roofing provided a very detailed and professional bid in a very timely manner. When options were selected, they were quick to supply updated bids. The crew was wonderful. They came out on a Monday morning, completely removed the old roof and any decking that was not in good shape, sealed the roof and put on the new roof in two days. When they finished, you were left with a gorgeous roof and no debris. Every little piece of plastic, bits of shingles and nails were gone. It was a very painless procedure, and Justin is a delight to deal with. The house looks so great now and 90% of it is the new, well-installed roof. Thank you Justin!!"

    W.G.

  • "Great experience from the first home visit to the final product. Justin is very knowledgeable and explained all options with absolutely no pressure on my final decision. The quality of work was exceptional and the project completed in the time promised. I love my new roof and highly recommend FairClaims Roofing! Kathy Roberts."

    K.R.

  • "We are so pleased with FairClaims Roofing! On Justin’s initial visit he took the time to break down his quote, and thoroughly explain what sets FairClaims apart from other companies. I felt very comfortable using them, and Justin was always quick to respond with any questions I had. The crew was prompt and completely cleaned up any mess when they were finished. The quality of their work is excellent and our roof looks amazing! I highly recommend this company!"

    M.W.

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