Overview
About Us
Celebrating 20 years in business 2022... FairClaimsRoofing began in 2002 with a vision of raising the bar of quality and professionalism in the roofing industry. Owner, Justin O’Neal, achieved a goal of becoming an industry leader by honoring its core values of Honor, Integrity, Reliability, and Service. The company has high standards and a dedicated staff of specialists that are committed to maintaining that goal and vision. When the company started, FairClaims initially began focusing primarily on insurance related roof replacements. Today, their business is much more diverse. Their crews are trained and offer installations on both commercial and residential roofs of all types.. They also offer construction services beyond roofing and offer roof repairs and roof maintenance. With over 130 million dollars in completed projects, they are poised for continued growth. They have the experience needed to take on projects of any size, yet value even the smallest of projects understanding their success is about each and every satisfied customer .
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Customer Reviews

"Beautiful roof! Amazing service! Justin and his team did a wonderful job on our new roof installation. They were on-time and on-budget...and management has continued to be incredibly easy to work with for any questions, etc. after the product was installed. They came highly referred and definitely lived up to expectations."
"The FairClaims crew was at our remotely located home before sunrise and worked until after sunset to get our house done. The job was amazing and transformed our little rock house. And, they did a great job cleaning up. No nails!"
"What a brilliant company. I worked with Jeff and from start to finish he was prompt, professional and informative. The crew that worked on the roof were polite and worked so hard. They took care to clean up around the area and since they have been I have not found any additional debris. The roof needed updating since a hail storm we had back in April and a change of roof has changed the whole look of the house. I'm in love. Thanks Jeff and his team."

"Customer asked us not to share his/her review."
"PROFESSIONAL & KNOWLEDGEABLE"

- "Customer asked us not to share his/her review."
- "PROFESSIONAL & KNOWLEDGEABLE"
- "CONFIDENCE CHOOSING CONTRACTOR"
- "Professional /extremely helpful throughout process"
- "HIGHLY EXPERIENCED"
- "Professional and knowledgeable contractor."
- "Professional and knowledgeable contractor."
- "Customer asked us not to share his/her review."
- "REALIABLE & KNOWLEDGEABLE CONTRACTOR"
- "Profesional & Helpful"
- "KNOWLEDGEABLE & PROFESSIONAL"
- "excellent work%2C first class"
- "FAIR CLAIMS - JUSTIN ONEILL"
- "Customer asked us not to share his/her review."
- "RELIABLE PROFESSIONAL CONTRACTOR"
- "Customer asked us not to share his/her review."
- "PROFESSIONAL PEOPLE & JOB"
- "fFAIR CLAIMS ROOFING & CONST."
- "Customer asked us not to share his/her review."
- "FairCLaims Roofing %26 Construction LLC"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "PROFESSIONAL CONTRACTOR"
- "Good Price, Great Execution"
- "1ST RATE CONTRACTOR"
- "Customer asked us not to share his/her review."
- "VERY KNOWLEDGEABLE"
- "Customer asked us not to share his/her review."
- "SUB-CONTRACTOR"
- "Excellent job from quote to finish!"
- "PROFESSIONAL CONTRACTOR"
- "The contractor had water damage work inside the home as well as the new roof. The new roof went well regarding the timing and installation so far as I can tell. the interior was another matter. The contractor was totally unresponsive and only when I personally called the owner did action occur to get finished 3 months after they began. I further requested they complete a form I sent to reduce my home owners insurance, and yet another 30 days later they have not responded despite multiple attempts. I would not recommend this contractor and am totally disappointed you have them listed as a master contractor as I chose them because of their rating on the GAF site."
- "Lack of Supervision"
- "EXCELLENT JOB START TO FINISH"
- "Professional & Knowledgeable Contractor"
- "Customer asked us not to share his/her review."
- "ATTENTIVE AND KNOWLEDGEABLE."
- "DEFINITELY KNEW THE PRODUCT"
- "Great Job"
- "Simple, not Complicated"
- "Customer asked us not to share his/her review."
- "FAIR CLAIMS ROOFING"
- "FAIR CLAIMS ROOFING"
- "Fantastic Crew"
- "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"
- "Friendly, Informative, and Attentive"
- "Customer asked us not to share his/her review."
- "Honest and knowledgeable contractor"
- "FAILED TO MEET OUR EXPECTATIONS"
- "Excellent workmanship. Careful with our home and landscaping."
- "Professional, understanding and very knowledgeable."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "ACCOMMODATING, PROFESSIONAL, KNOWLEDGEABLE"
- "were sincere in finally resolving the problems we had from the initial installation. I'm not sure I would feel 100% comfortable recommending FCR to friends, or neighbors, unconditionally."
- "Deliver what they promise"
- "are a company built on integrity that delivers a superior product. We felt like the attention to detail and getting it right was exceptional. They even covered all the stacks on the roof with covers. Several of our neighbors with GAF roofing have commented very positively on the differences in our roof and theirs. Whatever contractors they used did not do the exemplary job FairClaims did for us."
- "Customer asked us not to share his/her review."
- "act professionally and get the job done according to agreed contract and on time."
- "Did a great job, acted professionally and completed the roof on time."
- "are honest, capable and an excellent company to do business with."
- "TAKE PRIDE IN THEIR WORK"
- "Customer asked us not to share his/her review."
- "lived up to there word"
- "met my expectations and installed a good looking roof in a professional manner"
- "are courteous professional and concerned about the client"
- "conduct themselves with a high degree of professionalism and constantly strive to exceed your expectations. I have already recommended Justin and Fair Claims Roofing to several of my friends and neighbors."
- "Are a solid value with a trusted reputation. They completed the project as explained in our initial meeting. I am confident that FairClaims will be there should I have any future roofing needs."
- "did a great job"
- "are honest and do quality work"
- "were honest and explained the product and process to us"
- "are proficient, timely, and did everything as promised. Good Installer who did excellent job on ridge vents & gutter screens."
- "did an excellent and professional job."
- "Performed on what they promised without them, I wouldn't have this new roof."
- "were honest, up front with costs, and tried to meet my needs appropriately."
- "all else was perfect are professional in everyway"
- "i am not sure until i see my roof sealed completly"
- "they did a good honest job"
- "fair and honest."
- "do exceptional quality work, on time, on budget, professional...the finished product is outstanding and adds value to our home!"
- "performed a professional installation and follow up"
- "care about doing a good job"
- "did the job in such a professional manner. Very impressed with everyone, the job and the cleanup."
- "Customer asked us not to share his/her review."
- "They are nice people and get the job done in professionaly."
- "Customer asked us not to share his/her review."
- "do what they say they will do"
- "were very professional and efficient."
- "Customer asked us not to share his/her review."
- "strive for total customer satisfaction."
- "Customer asked us not to share his/her review."
- "acted professionally"
Awards
Installation Excellence Award
This award is for contractors that consistently install with a very high level of quality and provide their customers the highest protection that GAF offers.
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.
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