"The day they said they would arrive to work no one showed up until I called to find out that Nick was sick. No one called to let us know what was happening. Nick never did show up after that for the entire job, including at the conclusion of the job. An employee that said he just started with Epic was told to do the walk around with us and was also instructed to collect the check for payment. The workers were courteous that were here and seemed to do a good job on the install. They did take about a week to come back and finish the roof on our bay window."