Empire Solar Solutions

Empire Solar Solutions

Empire Solar Solutions
28 Johnes St, Newburgh NY, 12550 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
3/30/2022
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.7 (180)

Google Reviews

Contractor reviews from customers on Google

  • "Empire installed 70 panels on my house and garage apartment in 2018. There are 7 people living here. Chris from Empire was GREAT - he was not pushy, explained everything, how the tax incentive works, and even dealt with our extremely difficult and unorganized Town Building Dept! Our bills BEFORE panels where outrageous! The last two years, we have SAVED over $4000 in electric bills - EACH YEAR! I have flat roofs, so Jan/Feb - if I can't get the snow off, the bill can go up to $700 between the two houses(we use some space heaters when it's really cold). But as soon as it melts, my bills go down to $20/month - the "hook up" fee to the grid. Summertime can go up a bit if air conditioners are running, but even those are only around $100. BEST DECISION we ever made - we are VERY HAPPY with our solar panels! As for the price of the panels - we got great tax deductions, and the monthly cost is still LESS then what we paid for electric before panels."

    - S.E, May 19, 2022

  • "Everything was great until I found out they put solar panels on a bad roof. After only 7 months, my roof needs to be replaced. Three roofing contractors said empire should have known the roof was bad!"

    - D.P, May 15, 2022

  • "Customer service is great! What a pleasure to work with good and kind people! I was in the loop of everything what was going on while waiting before the solar panels were granted permission to work. I also replaced the roof with them and it looks fabulous right now. And one more thing: it is cool that there is an app that you can monitor how the panels are working and how much energy they produce. That's definitely a plus amd the huge one. Thank you Shannon for a great customer service experience!!!"

    - M.M, Apr 26, 2022

See All Google
4.7 (180)

Google Reviews

Contractor reviews from customers on Google

  • "Empire installed 70 panels on my house and garage apartment in 2018. There are 7 people living here. Chris from Empire was GREAT - he was not pushy, explained everything, how the tax incentive works, and even dealt with our extremely difficult and unorganized Town Building Dept! Our bills BEFORE panels where outrageous! The last two years, we have SAVED over $4000 in electric bills - EACH YEAR! I have flat roofs, so Jan/Feb - if I can't get the snow off, the bill can go up to $700 between the two houses(we use some space heaters when it's really cold). But as soon as it melts, my bills go down to $20/month - the "hook up" fee to the grid. Summertime can go up a bit if air conditioners are running, but even those are only around $100. BEST DECISION we ever made - we are VERY HAPPY with our solar panels! As for the price of the panels - we got great tax deductions, and the monthly cost is still LESS then what we paid for electric before panels."

    - S.E.

  • "Everything was great until I found out they put solar panels on a bad roof. After only 7 months, my roof needs to be replaced. Three roofing contractors said empire should have known the roof was bad!"

    - D.P.

  • "Customer service is great! What a pleasure to work with good and kind people! I was in the loop of everything what was going on while waiting before the solar panels were granted permission to work. I also replaced the roof with them and it looks fabulous right now. And one more thing: it is cool that there is an app that you can monitor how the panels are working and how much energy they produce. That's definitely a plus amd the huge one. Thank you Shannon for a great customer service experience!!!"

    - M.M.

  • "Do not use this company. 6 months after they were fully paid off, my skylight remains covered with a trash bag. Their installers damaged our vaulted ceilings by drilling holes that come into the living space while installing solar panels. It took over 4 months and over 10 emails and phone calls for them to come patch the holes in the wood. I've reported issue with the skylight and in numerous occasions reported that is difficult to sleep at night during rainy and windy nights due to the noice caused by the trash bag. Just yesterday I sent them a strongly worded message and they called to said they will send a person for the THIRD time to make measurements of the skylight opening and yet again. No one showed up. The above is just the tip of the iceberg. They mistreat their sub-contractors and force them to do the bare minimum in order to maintain profit margins. They do not care that this sacrificed the quality of the work. And they will call you and try to rationalize it as tying to save you money. All the while underpaying their subcontractor and accusing them of being expensive for trying to do their work properly. Communication is horrible with these folks. So if you engage with them, be prepared to have to manage and figure out logistics for your own project that you are paying them for."

    - A.T.

  • "Very happy with the entire process from beginning to end! I definitely made the right decision going with Empire Solar Solutions! Shannon was patient explaining the app to me in depth(more than once might I add hehe) Very satisfied to say the least!"

    - D.B.

  • "I recently got my panels installed. From the sales rep to the installers and through customer service. It was a smooth experience. My sales rep, Christopher, he worked hard and went the extra mile to make sure I got the best rate. The installation took little to no time and Shannon from customer service helped me set up the app and went into great details explaining the ins and outs of it. Outstanding working with everyone! Shannon is responsive and love her people skill. Awesome to have her monitor my system with me."

    - S

  • "Shannon is efficient, pleasant, and knowledgeable. She really cares about Empire Solar Solution costumers. She is a the best in my book. I can recommend her enough. I hope she gets a raise on her salary. It’s very rare to find someone like her this day. Do not hesitate to do business with this company. They keep their words, and live up to their promises. Sincerely Rafael Llorente"

    - A.H.

  • "Had an all around great experience with Empire Solar. We had no idea getting solar would be so easy and financially doable. Will is a super nice dude and did a great job of explaining everything to us. And Shannon has been great at guiding us through all the post-installation set up. Highly recommended!"

    - J.L.

  • "I recently got my panels installed. From the sales rep to the installers and through customer service. It was a smooth experience. My sales rep, Will, he worked hard and went the extra mile to make sure I got the best rate. The installation took little to no time and Shannon from customer service helped me set up the app and went into great details explaining the ins and outs of it. Outstanding work everyone!"

    - A.U.

  • "We signed with Taylor on September 8, 2021 from that day till we became fully operational this past Monday they have all been so friendly, professional and helpful. Taylor is an amazing salesman. He explained everything from nuts to bolts. Shannon is awesome she responds immediately or as soon she can. She feels like family. Going solar was always a conversation but after Taylor’s presentation it is now are reality. Our installers Awesome, professional and cleaned up. I have so enjoyed working with Empire that I am truly considering working with them. So excited for our future savings. Go Solar. Go with Empire. Ask for Taylor!!!!! Thank you for helping us with everything."

    - G.C.

Showing Page {PageNumber} of {TotalPages}