Diamond Construction Inc

Diamond Construction Inc

Diamond Construction Inc
116 Cochituate Rd, Framingham MA, 01701 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
3/10/2015
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.5 (47)

Google Reviews

Contractor reviews from customers on Google

  • "Very responsive, construction crew was excellent, great communications throughout the project."

    - G.E, Apr 18, 2022

  • "Unfortunately, I can’t comment on the quality of construction this company provides because their business practices leading up to contracting them were unthinkable. My husband welcomed John (the CEO) into our home to provide us a quote for redoing our main bathroom as well as our main living area. When he was in our home, John quoted us (verbally) about 23k for redoing the bathroom and a rough estimate of another 20k to redo our main living area. The first quote that came back to us in writing after this initial meeting was 61k. Not only was the first written quote drastically different from what we anticipated, it was vague and lacked detail on what kind of materials they would be providing for the remodel. We asked John to provide us a new quote with him only providing the labor and the dry wall, and we told him that we would be responsible for purchase and storage of the parts. When we got the new estimate the quote didn’t change much, so my husband scheduled a time to discuss the cost of labor. My husband started the conversation with the understanding that Diamond Construction needed to make money because business needs to work for both parties. After coming to an agreement, My husband ended that phone call with John, asking if he was happy with the renegotiated numbers, and John indicated he was. John then said he would get back to us with the new paperwork and that the deposit would be due. One week and a few phone calls/texts go by, and we have yet to get the new quote and paperwork. John tells us he has just been really busy and that his staff is backed up. The paperwork is coming. My husband then received an email from the “office manager” saying Diamond Construction is backing out of the deal because of the increase in cost of parts (something they aren’t providing) and labor. Obviously this was a shock. We then replied not understanding what changed only to be told that they would not honor his verbal commitment to us. We believe these are good people, but now we have an unusable garage filled with materials. John couldn’t make a simple phone call to tell my husband this, and rather relied on his employees to relay a message he couldn’t even have the decency to tell us himself."

    - C.M, Apr 9, 2022

  • "This is the second time that I call John and his team to work in our home. Because of the current situation of the pandemic, a lot (I mean, a lot!) of materials are constantly delayed, products arrive damaged and it is a constant headache to do a house project nowadays. I am saying this because timeliness will be an issue if you're looking for a contractor to do things very quickly in your home. Having said all of that, working with John was very pleasant again. His guys Renato and Dani, as well as all the subcontracted resources were very professional, friendly and timely once things were made available. None of the issues I mentioned above are their fault, and if anything they were very helpful providing alternatives on the fly. I would without a doubt recommend Diamond to anyone out there!"

    - J.S, Oct 13, 2021

See All Google
4.5 (47)

Google Reviews

Contractor reviews from customers on Google

  • "Very responsive, construction crew was excellent, great communications throughout the project."

    - G.E.

  • "Unfortunately, I can’t comment on the quality of construction this company provides because their business practices leading up to contracting them were unthinkable. My husband welcomed John (the CEO) into our home to provide us a quote for redoing our main bathroom as well as our main living area. When he was in our home, John quoted us (verbally) about 23k for redoing the bathroom and a rough estimate of another 20k to redo our main living area. The first quote that came back to us in writing after this initial meeting was 61k. Not only was the first written quote drastically different from what we anticipated, it was vague and lacked detail on what kind of materials they would be providing for the remodel. We asked John to provide us a new quote with him only providing the labor and the dry wall, and we told him that we would be responsible for purchase and storage of the parts. When we got the new estimate the quote didn’t change much, so my husband scheduled a time to discuss the cost of labor. My husband started the conversation with the understanding that Diamond Construction needed to make money because business needs to work for both parties. After coming to an agreement, My husband ended that phone call with John, asking if he was happy with the renegotiated numbers, and John indicated he was. John then said he would get back to us with the new paperwork and that the deposit would be due. One week and a few phone calls/texts go by, and we have yet to get the new quote and paperwork. John tells us he has just been really busy and that his staff is backed up. The paperwork is coming. My husband then received an email from the “office manager” saying Diamond Construction is backing out of the deal because of the increase in cost of parts (something they aren’t providing) and labor. Obviously this was a shock. We then replied not understanding what changed only to be told that they would not honor his verbal commitment to us. We believe these are good people, but now we have an unusable garage filled with materials. John couldn’t make a simple phone call to tell my husband this, and rather relied on his employees to relay a message he couldn’t even have the decency to tell us himself."

    - C.M.

  • "This is the second time that I call John and his team to work in our home. Because of the current situation of the pandemic, a lot (I mean, a lot!) of materials are constantly delayed, products arrive damaged and it is a constant headache to do a house project nowadays. I am saying this because timeliness will be an issue if you're looking for a contractor to do things very quickly in your home. Having said all of that, working with John was very pleasant again. His guys Renato and Dani, as well as all the subcontracted resources were very professional, friendly and timely once things were made available. None of the issues I mentioned above are their fault, and if anything they were very helpful providing alternatives on the fly. I would without a doubt recommend Diamond to anyone out there!"

    - J.S.

  • "Diamond Construction replaced the roof at my house, which had been leaking and was damaged. I hired them because they had put siding up on my house several years before. Both are big jobs, which Diamond Construction completed in a timely and professional manner. I particularly appreciate the great communication and responsiveness of Diamond Construction. John and his team always responded immediately to my questions and concerns, and let me know what they were finding. The crew worked quickly and efficiently and did an expert job. I would recommend them for other construction/home improvement projects."

    - J.W.

  • "Diamond Construction replaced our roof and did a fantastic job. John Malo explained all the steps they would go through to qualify as a CertainTeed Integrity Roof System, as well as inspecting the underlying wood to see if any of it would need replacing (which it didn't, in our case). The roofing team was very hardworking and meticulous, getting all the small details just right. They cleaned up thoroughly afterward, and the new roof looks beautiful. The price was very competitive with other bids we received. They were an excellent company to work with. We would definitely work with them again, and recommend them highly."

    - A.R.

  • "They did a wonderful job with the Roof replacement. They were timely, responsive and within budget. Explained thoroughly the process more than any of the other companies that provided an estimate. When there was a small tear in one of the screens, they immediately came to fix it."

    - D.S.

  • "Most of there reviews are fake. They have there friends writing good reviews for them because they don't keep there word. I reached out to this company for a job, they gave me a quote that was 3Xs the price. I got another quote it was less than half of what they want to charge me. They have very poor customer service and they don't keep their word."

    - L.B.

  • "John came out and met me and my husband at our house. He was nice and went through a full walk-through of the project we wanted to have him do. He left promising to turn around a quote to us within the next week. It's now been 3 weeks since that meeting and we have followed up.... nothing but silence. Not a great experience."

    - M.T.

  • "Great people. Excellent service. Timely and professional. We had such a great experience all around with Diamond Construction Inc. Great customer service, quick to come and provide a quote and then were able to redo our roof even faster than originally estimated. The crew showed up on time and worked very quickly and cleaned up as they finished the job. You wouldn’t have even known we had our roof done, that’s how well they cleaned up! Would highly recommend, and our neighbours are now getting their roof done with Diamond Construction Inc as well!"

    - T.S.

  • "I was very pleased with Diamond Construction Inc, they remodeled my master bathroom and guest bathroom. They were competent, and always showed up when they said they would. Easy to work with, every detail that I requested was taken care of. He was conscientious about finishing everything perfectly and did a beautiful job! I heartily recommend them as a reliable and honest contractor."

    - R.L.

Showing Page {PageNumber} of {TotalPages}
4.6 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Holden MA
    May 27, 2015

  • "Customer asked us not to share his/her review."

    - X.X, | Needham MA
    Apr 17, 2015

4.6 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Holden MA

  • "Customer asked us not to share his/her review."

    - X.X, | Needham MA

Showing Page {PageNumber} of {TotalPages}

Installed Roofs Near You

Map