Desi's Roofing Co Ltd

Desi's Roofing Co Ltd

Desi's Roofing Co Ltd
4391 Harvester Rd Unit 9, Burlington ON, L7L4X1 CAN

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
9/15/2005
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.2 (30)

Google Reviews

Contractor reviews from customers on Google

  • "Great Service! My parents had their roof installed 10 years ago by Desi's and recently had a small repair that needed to be done. When they called about getting the repair done Tina was very friendly and knowledgeable.Ray showed up the very next day and completed the repair quickly.Ray was efficient and personable. I want to thank the Desi team for everything for they did for us. It's so nice to see a company that stands behind their product."

    - K.N, Jun 26, 2021

  • "The owner is extremely rude and unprofessional."

    - L.D, Mar 26, 2021

  • "Extremely poor and unprofessional customer service. My mother just had her roof done by Desi's less than a year ago and she came home to water dripping everywhere out of the ceiling upstairs. My husband and I came over to help her with the situation because when she called Desi's they tried blaming her for the situation, saying there must be pipes in the ceiling (there is not). They even claimed the roof was over a year old, and said they wouldn't come until the next day. When the water dripping got worse and with lots of rain coming tomorrow, we called again to say it was an emergency. A man with Desi's showed up and started to look for any reason to blame the situation on other things except for Desi's. First he said it could be critters, but my Mom had cages installed from Skedaddle prior to the roof being put on. Then when he found out my husband did the insulation, he was very rude and started raising his voice and blaming my husband for "poor ventilation" in the roof. This insulation was done 5 years prior to Desi's doing the roof and was never an issue. The man also never even looked up in the attic at the inside of the roof even though we cleared the path and had the attic open. My Mom then spoke up and said Desi's needed to fix the issue when the man yelled in her face and told her if she doesn't stop talking he's going to leave. Shocked, my Mom spoke up to defend herself and he stormed out and left, speeding off down the street. My husband and I own our own renovation company and know for a fact this is EXTREMELY unprofessional and we will be taking further action and contacting the BBB. Will not be recommending this company to any of our clients."

    - L.D, Mar 25, 2021

See All Google
4.2 (30)

Google Reviews

Contractor reviews from customers on Google

  • "Great Service! My parents had their roof installed 10 years ago by Desi's and recently had a small repair that needed to be done. When they called about getting the repair done Tina was very friendly and knowledgeable.Ray showed up the very next day and completed the repair quickly.Ray was efficient and personable. I want to thank the Desi team for everything for they did for us. It's so nice to see a company that stands behind their product."

    - K.N.

  • "The owner is extremely rude and unprofessional."

    - L.D.

  • "Extremely poor and unprofessional customer service. My mother just had her roof done by Desi's less than a year ago and she came home to water dripping everywhere out of the ceiling upstairs. My husband and I came over to help her with the situation because when she called Desi's they tried blaming her for the situation, saying there must be pipes in the ceiling (there is not). They even claimed the roof was over a year old, and said they wouldn't come until the next day. When the water dripping got worse and with lots of rain coming tomorrow, we called again to say it was an emergency. A man with Desi's showed up and started to look for any reason to blame the situation on other things except for Desi's. First he said it could be critters, but my Mom had cages installed from Skedaddle prior to the roof being put on. Then when he found out my husband did the insulation, he was very rude and started raising his voice and blaming my husband for "poor ventilation" in the roof. This insulation was done 5 years prior to Desi's doing the roof and was never an issue. The man also never even looked up in the attic at the inside of the roof even though we cleared the path and had the attic open. My Mom then spoke up and said Desi's needed to fix the issue when the man yelled in her face and told her if she doesn't stop talking he's going to leave. Shocked, my Mom spoke up to defend herself and he stormed out and left, speeding off down the street. My husband and I own our own renovation company and know for a fact this is EXTREMELY unprofessional and we will be taking further action and contacting the BBB. Will not be recommending this company to any of our clients."

    - L.D.

  • "Sorry guys, wrong Desi's."

    - S.B.

  • "They were in and out quick and clean and roof looks great from the sidewalk but noticed a couple key items were missed on a bay window (drip edge and top flashing). Pointed them out and was assured they would be corrected within a week....several calls and months later and no action. Makes me wonder what else was missed on the main roof which is not easily visible from the ground?"

    - S.B.

  • "We used Desi's a few months ago when we got our roof redone. It turned out to be a bigger job than anyone anticipated with 37 sheets of plywood that were either rotted or moldy and needed to be replaced. They handled the inconvenience professionally and in a timely manner, answered all our questions, and were overall great to work with. We couldn't be happier with our new roof!"

    - L.G.

  • "We had a great experience with both Desi's Roofing and Desi's Insulation. Job completed on time - great service; great quality!! Would highly recommend without hesitation. These folks know their stuff!"

    - R.B.

  • "Excellent customer service, very patient and accommodating! I love my new roof! Thank you!"

    - T.D.

  • "We just had our roof replaced by Desis Roofing and found them very professional. The installation was delayed by one day but they called promptly and let us know. We found that Desis's price was competitive but more important we trusted the honestly and professionalism we saw when they came to quote the job. We were not disappointed. They did a good job cleaning up and we are recommending them to our friends and neighbours."

    - J.J.

  • "We got our gutters replaced in 2017, and I’m writing a review well after the fact so I can confirm their work is top quality. They were great to work with, showed up on time, walked me through what they were going to do and got my input in a couple of places. They even made one of the downspouts easy to remove to fit our rain barrel. They were clean and friendly, and the work speaks for itself! We highly recommend them."

    - O.F.

  • "Excellent customer service. They rescheduled for me once on short notice, made a couple of changes that I asked for last minute, and also came out to resolve a small issue after the fact. The sales guy actually went up on the roof to determine the state of things. They don't lowball, they will tell you what you need even if bad news and give you a fair price. Highly recommended."

    - D.D.

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4.3 (7)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "do a good job and at the price quoted, on time."

    - J.W, | Burlington ON
    Aug 31, 2006

  • "did everything well that was stated in the contract .After the job was completed a couple of minor issues came up. They were adressed immediately ."

    - M.W, | Burlington ON
    Aug 30, 2006

  • "give the best work possabile for dollar spent"

    - D.W, | Waterdown ON
    Aug 8, 2006

4.3 (7)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "do a good job and at the price quoted, on time."

    - J.W, | Burlington ON

  • "did everything well that was stated in the contract .After the job was completed a couple of minor issues came up. They were adressed immediately ."

    - M.W, | Burlington ON

  • "give the best work possabile for dollar spent"

    - D.W, | Waterdown ON

  • "did excellent work"

    - P.M, | Burlington ON

  • "completed the job on time and exactly as explained to us."

    - M.J, | Oakville ON

  • "did a professional installation"

    - T.L, | Hamilton ON

  • "will provide a top notch level of service using the lates materials and technology available, make appropriate recommendations and meet customer expectations."

    - E.D, | Oakville ON

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Awards

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