Custom Remodelers Inc

Custom Remodelers Inc

Custom Remodelers Inc
474 Apollo Dr, Lino Lakes MN, 55014 USA

Overview

About Us

Renovate with Custom Remodelers, Inc. in Minnesota, West Wisconsin, and the Twin Cities Metro Area. This family-owned company is managed by three brothers, Craig, Chad, and Kevin Carpenter. We believe trust and knowledge are the keys to the success of Custom Remodelers, Inc. in the Twin Cities and the surrounding area, we have earned a reputation as an industry leader. Through our years of service we’ve realized the value of providing excellent customer service. Our belief in satisfaction-oriented business has built a reputation of reliability and honesty, earning respect from our North American manufacturers, our local suppliers, and individual homeowners alike. The kind of growth that Custom Remodelers has experienced requires more than just meeting the customers’ wants and needs. That’s why we focus on: Innovative products, Quality workmanship, and Excellent service. Our philosophy of doing the job right or not doing the job at all continues to accelerate our growth as a company. It’s no secret that improving your home can be a great investment, especially if you plan to sell your home in the future. We offer high-quality replacement and remodel materials, including: Maintenance-free siding, and Energy efficient vinyl replacement windows. Contact us today to find out how our team can help make your house into a home.

At-A-Glance
Member Since:
7/24/2014
Certifications & Awards
Payment Options
Credit Card

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.5 (598)

Google Reviews

Contractor reviews from customers on Google

  • "My experience was fantastic! They came to my door asking if I might need any repairs to the house, and I had just moved in a few months prior and noticed I needed a new roof. They scheduled Robert out to assess 2 days later. He helped me with financing, color choices, and overall necessary repairs around the chimney. 3 business days later I had a beautiful new roof. The crew was friendly, respectful, and efficient. It looks absolutely fantastic and I am SO pleased. I would recommend for sure."

    - H.L, May 12, 2022

  • "We've had all our windows and exterior doors replaced and added gutters and love the results. Kevin Kelly helped make sure we got everything we needed ordered and the crews got everything in and treated us with courtesy and respect. Dave went above and beyond on the latest door installation by adding a transition he made between the entryway and ramp so that the wheelchair can easily and safely enter and exit our house. We did not have that caring and attention to detail with the company that installed the ramp and it meant the world to us, thanks Dave! Will definitely call Kevin when the time comes for any additional exterior work."

    - R.K, May 10, 2022

  • "Our new custom windows has been the latest showstopper on this block from the neighbors walking- wife and I love the final product! CRI was fast and professional. Not only do the new custom windows look great, they function as they should. From door knocking to a much needed upgrade. My only complaint is the installers forgot a few beads of caulk, and one of the window locks needs a little manual help to lock. Good news for me is I am a handy man. I would still recommend, in fact, we already have. Noah B worked with us making sure we were well taken care of and our needs would be met with this business. Thanks for showing our home as the example!"

    - J.A, Apr 28, 2022

See All Google
3.5 (598)

Google Reviews

Contractor reviews from customers on Google

  • "My experience was fantastic! They came to my door asking if I might need any repairs to the house, and I had just moved in a few months prior and noticed I needed a new roof. They scheduled Robert out to assess 2 days later. He helped me with financing, color choices, and overall necessary repairs around the chimney. 3 business days later I had a beautiful new roof. The crew was friendly, respectful, and efficient. It looks absolutely fantastic and I am SO pleased. I would recommend for sure."

    - H.L.

  • "We've had all our windows and exterior doors replaced and added gutters and love the results. Kevin Kelly helped make sure we got everything we needed ordered and the crews got everything in and treated us with courtesy and respect. Dave went above and beyond on the latest door installation by adding a transition he made between the entryway and ramp so that the wheelchair can easily and safely enter and exit our house. We did not have that caring and attention to detail with the company that installed the ramp and it meant the world to us, thanks Dave! Will definitely call Kevin when the time comes for any additional exterior work."

    - R.K.

  • "Our new custom windows has been the latest showstopper on this block from the neighbors walking- wife and I love the final product! CRI was fast and professional. Not only do the new custom windows look great, they function as they should. From door knocking to a much needed upgrade. My only complaint is the installers forgot a few beads of caulk, and one of the window locks needs a little manual help to lock. Good news for me is I am a handy man. I would still recommend, in fact, we already have. Noah B worked with us making sure we were well taken care of and our needs would be met with this business. Thanks for showing our home as the example!"

    - J.A.

  • "The guys showed up on time and did excellent work on my home and they were polite. Noah sold me the roof and was very attentive to my needs. They had to put all new plywood down on my home because the old wood was bad and installed my roof and plywood in one day and it looks amazing. They cleaned up very well and I’ve walked around multiple times and haven’t seen so much as a nail laying around. Would highly recomend this company."

    - M.B.

  • "Noah arrived for his appointment with me on time. He introduced himself and how long he has been with the company and how long the company was in business for. Then asked what I was looking for to have done to my home. I just bought my home and knew for sure it needed new siding and possibly a couple of my windows needed to be replaced. Noah explained the importance of gutters to me and knew at some point I was replacing my driveway. I've never been through a process like this before and did not even know what to expect. He was able to break it down for me. Answered every question. Was detailed in the warranty and at the end of the appointment I signed up buying new siding all around, a couple of windows, and gutters all around. Noah also explained all my options from color to style and made some suggestions for me, and at the end of it we created a custom design. He also explained the entire process from beginning to end making sure I truly understood what was being done to my home. The crew that arrived at my home were extremely knowledgeable, polite, quick, and always communicated with me if I was around also confirming some of the extra custom designs. My home looks brand new again and have received so many compliments from neighbors. Thank you so much to Noah, the crew and Custom Remodelers."

    - S.O.

  • "I had all the windows in my house replaced. My wife and I are very pleased with the way the whole process played out. We are in the north metro and our sales rep Noah was easy to work with and was able to accommodate our situation. In order to make it more affordable for us He was able to split our house into 3 sections. We did 1 section a year. Very accommodating, Punctual and good quality."

    - D.C.

  • "Poor service and workmanship. Doors and windows were installed improperly and the quality of product we received was nothing as they promised it would be (warping, seals, handles faded, flaking trim boards, broken trim, even wrong storm door installed). Egress window and patio doors have been completely replaced. Almost no insulation around window and door causing interior and exterior damage."

    - W.V.

  • "I HIGHLY recommend NOT using this company. Never on time and never called to let us know that they'll be late. They sent out a 19-year-old to install our door back in October. He did not install it correctly. Since then, they've been out but have not resolved the problem. Frost was coming through the window, which it's not supposed to. Door hinges were rusting within a month of install, because the used the wrong hinges. Now we can even close our door easily without force. Big headache in all for what we paid. Company is not returning our phone calls and leaving us on hold. Poor customer service. We spent a lot of money having a new front door and storm door installed and it was all a waste. We will be using Anderson from now on."

    - J.L.

  • "Had house and garage siding, soffits and fascia done, Hank and his crew did an exceptional job. Went above and beyond to meet all expectations. Answered all questions, left no mess behind. If your in need of any siding work Hank and his crew are your guys."

    - J.N.

  • "I had windows replaced by them. Everything looked great on the inside and outside. Recently had to replace siding and found that half of the windows and the patio door where not installed correctly. Have been given nothing but a cold shoulder when trying to get it looked at or resolved."

    - B.N.

  • "Custom Remodelers installed an entry door. From the time they installed it had problems. First the deadbolt wouldn't lock unless we lifted the door up. Then it wouldn't close completely. All the while you can see outside unless you push really hard. I've tried to contact them multiple times and got nothing. I just want what I paid for ."

    - T.B.

  • "My windows are much warmer then the old windows that Custom remodelers replaced. The new windows look really nice from both sides."

    - B.E.

  • "About 2 weeks ago, a door to door salesman showed up wanting to schedule a time to give us a quote for new siding. We agreed to that and found a time. We are new homeowners and this is something we have thought about, but it isn’t something that is currently a priority and we can’t afford it at this time. We have since had 2 salesmen come out for different appointments. While the product seems great, we had told both these salesmen and the door to door salesmen that we aren’t interested at this time and can’t afford it. This would be something we would consider in the future (like a couple years into the future). I even told them that we wouldn’t be looking for at least a couple years. Someone today has now called from their office and insisted on an appointment for tomorrow 02/23. I said at least 4 different times that it isn’t in our budget at this time and we aren’t interested currently. We were initially open to a quote, but have decided that this isn’t a current priority for us. The product they offer looks great, but the refusal to accept that we aren’t currently interested is highly unprofessional. The individual on the phone said that her phone is outgoing only, and she can’t touch other phones due to covid so we won’t be able to call her back if we wanted an appointment. Because of that, she scheduled the appointment anyways. Our standing is not going to change- we are new homeowners who have many much more needed projects, student loans, etc. and can’t afford to buy aiding at this point. Even with a payment plan, it’s like a second mortgage and we can’t afford to do that. This company comes off as being friendly and understanding upon initial communications, but becomes more and more pushy with each contact."

    - E.B.

  • "CRI did an amazing job on our door and windows! Jim and Justin were kind, professional, educated, and took the time to explain what they were doing while they were doing it. I would recommend them!"

    - K.H.

  • "CRI was going door to door in my neighborhood asking homeowners if they'd like any renovations done to their homes. Myself, having just purchased my home and having a few things I wanted done, I agreed to have someone come at a later date to give me a quote on a new window and door. We set up the appointment that day. The day before the appointment I called and spoke to someone and cancelled the appointment due to a work meeting that popped up that I needed to attend. Someone still showed up at the originally scheduled time and called me during my meeting wondering where I was. Someone else from the office later called (the person I originally spoke with to cancel the appointment) and asked why I wasn't home for the appointment. After explaining myself, they decided not to take ownership of their own mistake saying they did not have any record of any cancellation with me, I however agreed to another appointment as I was still interested in a window and door replacement. That was Red Flag #1, I should have known better... On the day of the appointment they showed up on time and I was home. They then refused to give me a quote because my wife could not attend the meeting and demanded that I had to reschedule at a time when she'd be available. Their reasoning for this is because "when men make decisions without their wives present, CRI always has to come back and change things after the women complain about the men's poor tastes and decisions." I politely let that comment slide and said I'm perfectly capable of making a decision without my wife present, let's get on with the quote. They refused and I asked them to leave. That was Red Flag #2... After putting all of that behind me, they are calling me 6 months later asking to schedule an appointment to give me a quote on renovations I'd like to have done in the spring. Red Flag #3. They wasted my time due to their sexist business practice. Imagine if I had a male partner or if I were single without a woman around to help me pick out the color of my door, would they still give me a quote? Probably not."

    - J.S.

  • "Scheduled what I thought was a bid for redoing the siding on my house. The salesman comes in to my house and takes an hour of my time. He insisted it was company policy my wife was there, which wasn’t communicated ahead of time. He then spent 30 mins walking through a presentation showing pictures of the company office and owners. Then after an hour starts to get pushy about when we want to do the project, and how we were going to pay. Turns out he was never going to give a bid. That was going to require him to come out and measure and then come out a third time to present the bid. When I asked if he could just do the bid on the phone he said that wouldn’t be possible. After a wasted hour finally asked him to leave. Would not recommend If you efficiently want a project done."

    - N.A.

  • "We had our attic done and there definitely has been a big change in how the house feels now. Jason and Sam were great to work with. Very informative and very nice. We are looking into getting our doors replaced now with them too."

    - L.X.

  • "We worked with Custom Remodelers to replace our front door and sliding glass door. The salesperson was friendly and helped us pick out something that we liked without destroying our budget. The installers were efficient, clean and professional. The doors look amazing, we're very happy! Would have been 5 stars, but it did take nearly 6 months rather than 8 weeks for install...I understand supply constraints, but the communication around the delay was lacking."

    - B.C.

  • "Signed up for replacing a few windows. 3+ months later they never called once. I had to call to find out what was going on. When they called back over a week later, she said 1 window was still not in and she was going to check on it later that day. I asked to call me back with an update. (I was assured when I ordered the windows they would be done before it got cold). 2+ weeks later they call and say my windows are in and they have an opening the next day(today) to install in the morning. Here it is 11:00, no one has come yet and no call. Try to call there and of course the only person that can help me is helping someone else. Don't use this company. Extremely poor communication and Extremely unprofessional. Waiting to see the quality of the windows..."

    - L.G.

  • "Very professional and explained the product very well. Previously did the siding 3 years ago. Looks great."

    - L.P.

  • "A big man in a green shirt knocked on my door. The man said his name was Nick Current that works for CRI. That they work on siding roofing windows and doors. I recently purchased a house, and the house needed a new roof. Before I can do windows, and siding. So, I setup a time with Nick to stop out at noon the following day with both wive and I. Which we would both be home. He explained to me that they make a special trip, and I told him we would both be here. Then he calls it in, and provides the information I gave to his boss Gene on the other side of the phone. Gene was dead set on ruining the appointment. My wive works from home, but Gene said she had to sit and listen to the presentation. Which is a terrible working model. People have a life. Gene proceeded to throw Nick under the bus. Which is another terrible working model for their employees. Gene ruined the appointment, and took money out of these mans pockets. I quickly call a different remodeling company, and they accommodated my needs. I felt terrible to the man named Nick Current because your boss does not have your best interest at heart. Keep on smiling!"

    - J.B.

  • "I wanted to have an estimate done on my roof, only for Mike to force me to have my wife here with me(wouldn't allow her to call in during estimate) or they would not do the estimate. I understand that a spouse should have input on something like this but my wife has a full time job, is in school and most of her free time is spent studying or at the gym so it is very difficult for her to make time. I stated to them several times that my wife does not care about the color and is also not paying for this roof as she is saving all her extra money for school. This ridiculous policy of having a spouse here in person is why I am giving them 1 star and they are not getting my business."

    - L.K.

  • "What a nightmare! Nice kid comes knocking on the door, John does a great job so I figured we set up a consultation. Keeps asking us for an evening appointment. We tried to schedule a late morning one. Gets Mike on the phone and this guy is a total tool. Completely unprofessional and a bully. Tries to change my appointment to the evening. Told him to keep morning appointment. Wouldn't listen to me, keeps telling me to change it. I ask him why, he says cause it will work better. Told him it wouldn't, then tells me he wants us to have enough time. Asked if it will take more than an hour, he says no. Then I tell him that the morning appointment should be just fine. Wouldn't listen to me. At this point I'm pretty much having a shouting match with him over the phone as he keeps talking over me. Just had to tell him he lost the sale. John hangs up. Wished the young guy good luck. Hope he finds a different job. Mike was extremely rude just trying to schedule an appointment. Can't imagine the headache it would be if I actually went with their services and spent money. At least now I know I'm not going with CRI when I need work done."

    - P.L.

  • "Great deal but terrible follow through. Never on time, never communication with me, last minute changes not told ,had to call back many times to figure out what was even going on, sitting around waiting for things that don't happen when they say they will. Put in least amount of investment. Two guys did my downstairs windows, except the company made one the wrong size, so another few months to wait. Then didn't clad it, came back , same guys, failed at cladding, said they needed to send the siding guys. Still waiting two weeks later. Good product for windows though."

    - J.B.

  • "Great deal but terrible follow through. Never on time, never communication with me, last minute changes not told had to call back many times to figure out what was even going on, sitting around waiting for things that don't happen when they say they will. Good product for windows."

    - J.B.

  • "I had CRI replace the siding and "picture" window on my house, and they did a fantastic job! The workmanship is top-of-the-line, they were patient with me and all of my questions - and answered them all in a professional manner. They were prompt and ready to work each day, and were able to juggle things around due to varying weather conditions. The only thing that I could possibly complain about was the lack of a "CRI" sign in my yard while the work was being done. I highly recommend them, and will definitely use them again for any projects down the road - such as re-roofing."

    - P.S.

  • "We spent many thousands of dollars with this company. One window would not stay open. Called for repair. After a little negotiating she said the windows were under warranty but the service call is not and I would need to pay $99. Fine, I need the window to stay open. Service man was there less than 5 minutes. Replaced the pin. They could have asked some questions and told me where to get a replacement pin (send me one free) and how to replace it myself. Very disappointed with the cost vs time spent."

    - L

  • "Wow, what a poor job done at my house. My roof has been done 3 weeks before the first wind in the season blows out my shingles. I have kept calling them and so far nothing has been done. As I believe strongly, they installers did a bad job. They installed it rush and at a dark times. I am surprised that they never return my phone calls. The city came to my house and inspected and helped me with good directions."

    - A.E.

  • "Product was good (I had a custom-sized, very large sliding glass door installed,) staff was friendly, the work done was of high quality. But I will say that the communication was not ideal. Some problems that you may run into: was told it would be a 2-day job, the company ended up coming to my house 5 times. Mostly for work that was known ahead of time. That means that it took 2 months to get from install to finished drywall instead of the week or 2 that I expected. The customer service reps are super nice and very helpful when you get a hold of them, but you might find times when no one answers the phone and all of the "dial __ for ____" numbers in their system send you to the wrong place. Didn't seem like anyone was really talking to each other, as I had to continually remind the workers (whom I assume were subs) that there were other things that needed to be done to pass inspection. Overall, I really like the work done, just took a while to get there."

    - A.H.

  • "CRI lost any future business with us and I would absolutely not recommend this company to anyone! We had our roof replaced 2 months ago and no one has called to follow up with us or to come and and inspect the roof. I have called many times and no one answers the phone. I have left messages and no one has returned my call, but yet before they sell you the roof someone calls you twice a day. They keep sending me a bill in the mail saying that I have to pay the amount in full because they apparently did not process the loan information the right way. I still have yet to get my first bill from the finance company. I have some issues with the finished roof and I would like them to be taken care of, but I guess we have kind of given up so my last resort is to leave this negative review, which is not something I take lightly. There was no one on the roofing crew that spoke english so there was no way to communicate our concerns while they were here. The sales man told us that we would have metal valleys installed- there is none. They sold us a product that they did not even install! The silicone is VERY sloppy-big globs in spots- looks like a 5 year old did it. And the silicone itself that they use is questionable- it is nova flex clear silicone which is what they use to seal the outside of campers.....I don't know why they did not use roof sealant. The drip edges are loose, not nailed down. Some of the shingles are not laying flat and it is wavy in some spots. There is silver insulation sticking out in some spots- it is not even covered-looks horrible! They also left some of those plastic pieces that come on new shingles up on the roof- and there is one stuck on a high corner that just blows in the wind all day and drives me absolutely nuts-sounds like a plastic bag blowing in the wind. So they can't even give me a phone call back and all I want is a few things taken care of. Worst customer service I have EVER had with a company. Buyer beware!"

    - N.M.

  • "We had our windows, patio doors, front door, and siding replaced. First they replaced the windows and doors. The 2 guys that put in our windows and doors were professional and very helpful in answering our questions. We requested the same guys to finish some of the work that couldn't be done at the same time. We like the look and no more drafty windows and doors. Next they did the siding When the siding was replaced, we had snow on the ground, so we understand they couldn't find all the nails and such. So after the snow melted we found them. the team who did the siding did a great job. They were interrupted for a few days due to the really cold weather, but then came right back to finish up the job. We are enjoying the new sliding doors. There was a couple hiccups but all was fixed correctly and both crews work was great and they did a fantastic job of cleaning up. Would we recommend them? Yes. People have liked the new look of the house and said it looked like a band new home, as do we. With best regards: Dave and Sarah Scott"

    - S.S.

  • "It was a horrible experience dealing with Custom Remodelers. They promised to complete our roof replacement in one day. On the day they started, only one guy showed up. Four days passed before they showed up again and finished the job... Or so we thought. None of the guys spoke English, so I had to communicate some parts of the job that we're in the contract, but they did not know about, by pointing and using hand signals. There was supposed to be at least one guy there at all times that could speak English. They ran out of gas for their compressor and I had to give them my gas to finish. I had to borrow them tools to remove an unused vent pipe. After they left, we noticed they had removed two of the attic air intake vents and shingled over the holes. I contacted them about this and they claimed not to know about it. I had to send them pics of the roof from before the replacement to show that the vents were supposed to be there. This would have caused major ice dam problems! It was two weeks before they came back and put the vents in. When they showed up, they didn't have a ladder with them. I had to borrow them a ladder? A few days later, we noticed water dripping from our gutters so I went up to see what was going on. I found the gutters were broken in multiple places and the leaf guards were not put back on properly. I would not recommend CRI to my worst enemy! They were VERY unprofessional and completely incompetent!"

    - K.S.

  • "Replaced the siding on my home. The installers arrived on time all four days it took to remove the old siding and install the new siding. No time was wasted as they started working on arrival only stopping for scheduled breaks and lunch. The installation was completed efficiently with high quality workmanship! Each day the site was cleaned up before the installers left. I felt at ease with the work being done and had all my questions answered professionally and to my full satisfaction. Overall I would highly recommend Custom Remodelers Inc. to anyone planning home repairs. Thank you for a job well done."

    - C.P.

  • "I have had my windows for 3 years now and am very happy. They came and hung 8 windows in a afternoon. So my house wasn't open for to days. I have seen a decrease in my energy bill and was surprised how bad the old windows really where. Our bathroom was never warm and is now easy to heat a big improvement."

    - J.F.

  • "Jason was our service provider today and he was amazing! From showing up on time, to being professional, but also being very informative. He also connected with my husband and myself. Ran down everything with us step by step, he was in general amazing and great at his job. We have already worked with the company a few years back and loved our door that was done. Now we will be back to add a new patio door in."

    - B.D.

  • "Had my roof replaced in 2019 and are currently working with them on replacing my siding. I have only had the most professional experience in working with them. So far the return on my invest of the roof has been phenomenal. Their responsiveness and staying with in promised timeline has been nothing short of excellent. I highly recommend Custom Remodelers!"

    - B.S.

  • "I wish the colors we picked out would have matched existing colors better. Disappointed with the end product of color scheme. The installer did a great job, he went above and beyond, especially with installation of door. More time could have been spent on clean up."

    - K.O.

  • "I had CRI install 4 new doors in my home. Zack and Josh were timely and professional during the install. Even when they hit some odd sizing issues since my house is old and the framing didn't match perfectly with measurements they were able to make it work and got all my doors installed. They did quality work even taking the time to do all little details like caulking and sealing around the doors so they look very good and not rushed since its the last things you do on the install. Its been a month since the install and with the cold weather I have noticed no drafts and they all have a very good seal keeping the house temp more easily regulated which is what I wanted from my new doors. So I would recommend the Doors from CRI as they look great and do their job exceptionally well."

    - A.R.

  • "We just had new windows installed by CRI and can I just say.... wow these are AMAZING. You could hear our garage door opening downstairs on the other side of the house (yea that noisy door is another issue) but now... now? In the kitchen right in front of the dang thing? Nothing. It’s amazing. The installing was beyond smooth and the guys were professional. We got a great deal on some great windows and will certainly be looking to CRI in the future. Will definitely recommend to all our friends and family!"

    - R.H.

  • "Was recommend by my mom's friend, so we gave them a try. Had a great experience with Jason B. one of the consultant of CRI. He slowly and thoroughly explained everything about their products and how it work. He also went through the information such as the windows and trims making sure that it is what we choose. Kevin M. and his crew installed our windows and the patio door. The Installation went pretty smooth. All the windows and the patio door look very nice."

    - T.T.

  • "Zach and Josh installed a wonderful bay window in my living room. It is absolutely beautiful. They did the work in about 5 hours or so. Very quick! They left everything very neat. I love my window and will definitely be doing business with them in the future. I'd give them more stars if I could!"

    - R.G.

  • "I had exterior wood trim wrapped with a PVC clad aluminum product. The color match was good. Product is good, had an embossed texture and so looks more classic compared to smooth painted aluminum. Installer was excellent (Mike C.). Very clean and crisp installation, nice looking, minimal exposed nails, clean bends to the aluminum for tight fits, well caulked. I'm very happy with the final job and cost. I definitely recommend CRI."

    - A.T.

  • "T.c installed window and sliding door. They had to improvise where necessary and did a great job. Install went well. I recommend this company to do my installs to anyone."

    - D.J.

  • "Short of it: It seems like they are sexist liars. They were doing door-to-door sales. The guy said they don't usually go door-to-door, but they were in the area anyways. In conversation, he also said he was all over my city that day (I guess in the area means more than just the neighborhood). He asked if we have any repair needs. My wife asked if they did Stucco repair. He said yes. He asked for a scheduled time to come give an estimate. He insisted that I be there with my wife. My wife told them that that wasn't going to happen in the time slots they had but she is fully capable of making decisions and can confirm with me if needed. The scheduler called to verify times and had the same insistances. My wife asked him if they repair Stucco as a verification. To which he replied yes. The next day appointment, the estimator never showed. Half an hour after the appointment the scheduler called and said the estimator would be 2 hours late. We did not follow up as courtesies weren't given. The estimator showed a day later and said they don't do Stucco, but could give estimates on any outside repair needs (apparently any except Stucco). So she asked for a gutter estimate. The guy then asked if I was home. He refused to give an estimate without me there. He would not give my wife any reason for needed me there except for it is company policy. A verification phone call appearantly wouldn't do either."

    - C.J.

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4.1 (139)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "SWIFT AND EFFICIENT CONTRACT OWRK"

    - M.M, | Saint Paul MN
    Apr 22, 2021

  • "CONTRACTOR NOTES"

    - J.B, | North Branch MN
    May 7, 2020

  • - M.M, | Hudson WI
    Feb 10, 2020

4.1 (139)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "SWIFT AND EFFICIENT CONTRACT OWRK"

    - M.M, | Saint Paul MN

  • "CONTRACTOR NOTES"

    - J.B, | North Branch MN

  • - M.M, | Hudson WI

  • "Not professional or Knowledgeable"

    - G.K, | Crystal MN

  • - J.D, | Plymouth MN

  • - S.E, | Saint Paul MN

  • "GREEDY AND UNSATISFACTORY"

    - R.O, | Inver Grove Heights MN

  • - D.E, | Cambridge MN

  • "Customer asked us not to share his/her review."

    - X.X, | Brook Park MN

  • "VERY PROFESSIONAL"

    - I.G, | South Saint Paul MN

  • "They were GREAT%21"

    - B.S, | Coon Rapids MN

  • "Customer asked us not to share his/her review."

    - X.X, | Mounds View MN

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - N.Z, | Columbia Heights MN

  • "At least it%27s on..."

    - J.M, | South Saint Paul MN

  • "FRIENDLY, KNOWLEDGEABLE SALESPERSON"

    - J.N, | Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Paul MN

  • "EVERYTHING WAS GREAT BUT..."

    - J.L, | New Brighton MN

  • "SEEMED TO BE KNOWLEDGEABLE"

    - D.N, | Buffalo MN

  • "VERY GOOD PEOPLE TO DEAL WITH"

    - D.B, | Crystal MN

  • - G.O, | Ham Lake MN

  • "Quick and Excellent"

    - J.M, | Saint Paul MN

  • "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"

    - R.W, | Stacy MN

  • "Professional knowledgeable"

    - M.Z, | Saint Paul MN

  • "CR Overall"

    - T.G, | Somerset WI

  • "PROFESSIONAL AND KNOWLEGABLE CONTRACTOR"

    - M.C, | Forest Lake MN

  • - D.J, | Forest Lake MN

  • - L.H, | Oak Grove MN

  • "PROFESSIONAL AND VERY KNOWLEDGEABLE"

    - C.F, | Zimmerman MN

  • "Great knowledge and went the extra mile"

    - R.M, | Richfield MN

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Paul MN

  • "WORKED WITH US W/INSURANCAE CO."

    - P.E, | Fridley MN

  • "CRI REMODELERS"

    - J.P, | Anoka MN

  • - P.L, | Woodbury MN

  • "From the representative's explanation of the work that needed to be done and description of the products available to the workers who were polite and conscientious, I had great confidence in the product being installed and that it was being done with care and expertise."

    - M.H, | Star Prairie WI

  • - D.L, | Mounds View MN

  • "VERY PROFESSIONAL AND KNOWLEDGEABLE"

    - D.H, | Shoreview MN

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Osceola WI

  • "GREAT SALESMANSHIP RYAN & SAMANTHA"

    - B.N, | Saint Paul MN

  • - M.H, | Crystal MN

  • "HARD WORKING"

    - M.A, | Minneapolis MN

  • - S.S, | New Richmond WI

  • "CUSTOM REMODELERS INC/STEVE"

    - K.S, | Lino Lakes MN

  • "Customer asked us not to share his/her review."

    - X.X, | Apple Valley MN

  • "The Beautiful Roof"

    - P.M, | Anoka MN

  • "EFFECIENT TEAR OFF AND INSTALLATION"

    - T.R, | Anoka MN

  • "OUR CONTRACTOR WAS GREAT TO WORK WITH."

    - K.S, | Blaine MN

  • "CUSTOM REMODELERS"

    - S.P, | Anoka MN

  • - J.L, | Circle Pines MN

  • - R.C, | Chanhassen MN

  • "PICKED UP 20 MAINS MYSLEF IN THE DRIVEWA"

    - S.M, | Plymouth MN

  • "Customer asked us not to share his/her review."

    - X.X, | Osceola WI

  • "COMMUNICATION WAS HORRID"

    - M.J, | Ham Lake MN

  • "Customer asked us not to share his/her review."

    - X.X, | Deer Park WI

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Paul MN

  • "YOU SAY IT PERFECTLY"

    - R.D, | Benson MN

  • "AMAZING"

    - K.B, | North Saint Paul MN

  • - B.K, | Osceola WI

  • "Did what they said they would"

    - T.N, | Blaine MN

  • "GOOD INSTALLATION"

    - R.L, | Minneapolis MN

  • "Customer asked us not to share his/her review."

    - X.X, | MoundsView MN

  • "PROFESSIONA, FRIENDLY, AND KNOWLEDGEABLE"

    - S.B, | Saint Paul MN

  • - L.H, | Morgan MN

  • - M.H, | Prior Lake MN

  • "TOP NOTCH CONTRACTOR"

    - R.S, | Crystal MN

  • - J.S, | Farmington MN

  • "GREAT INSTALLATION"

    - J.P, | Apple Valley MN

  • - M.P, | Minneapolis MN

  • "Clean-Up"

    - K.J, | Richfield MN

  • - L.B, | Blaine MN

  • - L.R, | Blaine MN

  • "Bad Contractor"

    - R.P, | Minneapolis MN

  • "PROMISES NOT KEPT"

    - K.W, | Crystal MN

  • - J.M, | Saint Paul MN

  • "AWESOME CONTRACTOR."

    - C.H, | Richfield MN

  • "GOT THE JOB DONE"

    - R.Z, | Saint Paul MN

  • "SOUNDED GREAT, FOLLOW THROUGH"

    - L.E, | Coon Rapids MN

  • "Customer asked us not to share his/her review."

    - X.X, | Coon Rapids MN

  • "PROFESSIONAL CREW"

    - L.G, | Maplewood MN

  • - R.C, | Columbia Heights MN

  • - M.E, | Minneapolis MN

  • - R.L, | Bloomington MN

  • "GREAT SALES, POOR CREW, OK OUTCOME."

    - J.B, | Richfield MN

  • "Customer asked us not to share his/her review."

    - X.X, | South Saint Paul MN

  • - W.C, | Fridley MN

  • "SEMI-PROFESSIONALD SALES PEOPLE"

    - L.F, | Minnetonka MN

  • - L.O, | Bloomington MN

  • - K.T, | Minneapolis MN

  • "Custom Remodelers did a wonderful job. Would definitely recommend them"

    - P.M, | Blaine MN

  • - M.B, | Saint Paul MN

  • "SALESPERSON NICE"

    - V.P, | Brooklyn Center MN

  • - R.D, | Prior Lake MN

  • - S.R, | White Bear Lake MN

  • - D.A, | Cottage Grove MN

  • - L.Z, | Blaine MN

  • - D.P, | Minneapolis MN

  • "Customer asked us not to share his/her review."

    - X.X, | Coon Rapids MN

  • "Promises were made and Promises were kept!"

    - M.B, | Coon Rapids MN

  • "FOR WHAT THEY DID"

    - M.T, | Afton MN

  • "BE SURE AND HAVE ALL"

    - R.S, | Burnsville MN

  • - M.O, | Blaine MN

  • "Customer asked us not to share his/her review."

    - X.X, | Blaine MN

  • "UNDERSTANDING AND KNOWLEDGEABLE"

    - J.K, | Champlin MN

  • "Customer asked us not to share his/her review."

    - X.X, | North Branch MN

  • - F.K, | Bloomington MN

  • "GOOD GUY"

    - T.J, | Minneapolis MN

  • - G.C, | Saint Paul MN

  • "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

    - J.G, | Saint Paul MN

  • - P.A, | Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Minnetonka MN

  • - B.J, | Shakopee MN

  • - E.N, | Richfield MN

  • "Very professional."

    - P.H, | Brooklyn Park MN

  • - P.J, | Woodbury MN

  • "GOOD"

    - R.F, | Shakopee MN

  • "Customer asked us not to share his/her review."

    - X.X, | Forest Lake MN

  • "PROFESSIONAL CONTRACTORS"

    - J.T, | North Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Crystal MN

  • "Courteous Professional Contractor"

    - D.B, | Blaine MN

  • "Customer asked us not to share his/her review."

    - X.X, | Farmington MN

  • "Customer asked us not to share his/her review."

    - X.X, | North Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Victoria MN

  • "Some Suggestions"

    - W.W, | Bloomington MN

  • "Customer asked us not to share his/her review."

    - X.X, | Fridley MN

  • "SALES PEOPLE DIDNT LISTEN"

    - A.B, | Minneapolis MN

  • "Customer asked us not to share his/her review."

    - X.X, | Minneapolis MN

  • "PROFESSIONAL AND KNOWLEDGEABLE CONTRACTO"

    - E.A, | Bloomington MN

  • "WOULD NOT HAVE USED THEM"

    - C.L, | Lino Lakes MN

  • "Negative Review"

    - J.B, | Jordan MN

  • - B.B, | Maplewood MN

  • "The Certified contractor needs to do more research on who they hire and how they do the work."

    - G.M, | Waite Park MN

  • - J.D, | Saint Paul MN

  • "Better time estimate"

    - A.K, | Apple Valley MN

  • "THEY WERE BOTH EXCELLENT"

    - A.M, | Buffalo MN

  • "Professional and knowledgeable contractor."

    - G.C, | Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Bloomington MN

  • - L.P, | Rosemount MN

  • "Customer asked us not to share his/her review."

    - X.X, | Blaine MN

  • - K.N, | Saint Paul MN

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