Custom Remodelers Inc

Custom Remodelers Inc
474 Apollo Dr, Lino Lakes MN, 55014 USA

Member Since: 7/24/2014

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Overview

About Us

Renovate with Custom Remodelers, Inc. in Minnesota, West Wisconsin, and the Twin Cities Metro Area. This family-owned company is managed by three brothers, Craig, Chad, and Kevin Carpenter. We believe trust and knowledge are the keys to the success of Custom Remodelers, Inc. in the Twin Cities and the surrounding area, we have earned a reputation as an industry leader. Through our years of service we’ve realized the value of providing excellent customer service. Our belief in satisfaction-oriented business has built a reputation of reliability and honesty, earning respect from our North American manufacturers, our local suppliers, and individual homeowners alike. The kind of growth that Custom Remodelers has experienced requires more than just meeting the customers’ wants and needs. That’s why we focus on: Innovative products, Quality workmanship, and Excellent service. Our philosophy of doing the job right or not doing the job at all continues to accelerate our growth as a company. It’s no secret that improving your home can be a great investment, especially if you plan to sell your home in the future. We offer high-quality replacement and remodel materials, including: Maintenance-free siding, and Energy efficient vinyl replacement windows. Contact us today to find out how our team can help make your house into a home.

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*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.1 (138)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "CONTRACTOR NOTES"

    - J.B, | North Branch MN
    May 7, 2020

  • - M.M, | Hudson WI
    Feb 10, 2020

  • "Not professional or Knowledgeable"

    - G.K, | Crystal MN
    Dec 2, 2019

4.1 (138)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "CONTRACTOR NOTES"

    - J.B, | North Branch MN

  • - M.M, | Hudson WI

  • "Not professional or Knowledgeable"

    - G.K, | Crystal MN

  • - J.D, | Plymouth MN

  • - S.E, | Saint Paul MN

  • "GREEDY AND UNSATISFACTORY"

    - R.O, | Inver Grove Heights MN

  • - D.E, | Cambridge MN

  • "Customer asked us not to share his/her review."

    - X.X, | Brook Park MN

  • "VERY PROFESSIONAL"

    - I.G, | South Saint Paul MN

  • "They were GREAT%21"

    - B.S, | Coon Rapids MN

  • "Customer asked us not to share his/her review."

    - X.X, | Mounds View MN

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - N.Z, | Columbia Heights MN

  • "At least it%27s on..."

    - J.M, | South Saint Paul MN

  • "FRIENDLY, KNOWLEDGEABLE SALESPERSON"

    - J.N, | Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Paul MN

  • "EVERYTHING WAS GREAT BUT..."

    - J.L, | New Brighton MN

  • "SEEMED TO BE KNOWLEDGEABLE"

    - D.N, | Buffalo MN

  • "VERY GOOD PEOPLE TO DEAL WITH"

    - D.B, | Crystal MN

  • - G.O, | Ham Lake MN

  • "Quick and Excellent"

    - J.M, | Saint Paul MN

  • "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"

    - R.W, | Stacy MN

  • "Professional knowledgeable"

    - M.Z, | Saint Paul MN

  • "CR Overall"

    - T.G, | Somerset WI

  • "PROFESSIONAL AND KNOWLEGABLE CONTRACTOR"

    - M.C, | Forest Lake MN

  • - D.J, | Forest Lake MN

  • - L.H, | Oak Grove MN

  • "PROFESSIONAL AND VERY KNOWLEDGEABLE"

    - C.F, | Zimmerman MN

  • "Great knowledge and went the extra mile"

    - R.M, | Richfield MN

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Paul MN

  • "WORKED WITH US W/INSURANCAE CO."

    - P.E, | Fridley MN

  • "CRI REMODELERS"

    - J.P, | Anoka MN

  • - P.L, | Woodbury MN

  • "From the representative's explanation of the work that needed to be done and description of the products available to the workers who were polite and conscientious, I had great confidence in the product being installed and that it was being done with care and expertise."

    - M.H, | Star Prairie WI

  • - D.L, | Mounds View MN

  • "VERY PROFESSIONAL AND KNOWLEDGEABLE"

    - D.H, | Shoreview MN

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Osceola WI

  • "GREAT SALESMANSHIP RYAN & SAMANTHA"

    - B.N, | Saint Paul MN

  • - M.H, | Crystal MN

  • "HARD WORKING"

    - M.A, | Minneapolis MN

  • - S.S, | New Richmond WI

  • "CUSTOM REMODELERS INC/STEVE"

    - K.S, | Lino Lakes MN

  • "Customer asked us not to share his/her review."

    - X.X, | Apple Valley MN

  • "The Beautiful Roof"

    - P.M, | Anoka MN

  • "EFFECIENT TEAR OFF AND INSTALLATION"

    - T.R, | Anoka MN

  • "OUR CONTRACTOR WAS GREAT TO WORK WITH."

    - K.S, | Blaine MN

  • "CUSTOM REMODELERS"

    - S.P, | Anoka MN

  • - J.L, | Circle Pines MN

  • - R.C, | Chanhassen MN

  • "PICKED UP 20 MAINS MYSLEF IN THE DRIVEWA"

    - S.M, | Plymouth MN

  • "Customer asked us not to share his/her review."

    - X.X, | Osceola WI

  • "COMMUNICATION WAS HORRID"

    - M.J, | Ham Lake MN

  • "Customer asked us not to share his/her review."

    - X.X, | Deer Park WI

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Paul MN

  • "YOU SAY IT PERFECTLY"

    - R.D, | Benson MN

  • "AMAZING"

    - K.B, | North Saint Paul MN

  • - B.K, | Osceola WI

  • "Did what they said they would"

    - T.N, | Blaine MN

  • "GOOD INSTALLATION"

    - R.L, | Minneapolis MN

  • "Customer asked us not to share his/her review."

    - X.X, | MoundsView MN

  • "PROFESSIONA, FRIENDLY, AND KNOWLEDGEABLE"

    - S.B, | Saint Paul MN

  • - L.H, | Morgan MN

  • - M.H, | Prior Lake MN

  • "TOP NOTCH CONTRACTOR"

    - R.S, | Crystal MN

  • - J.S, | Farmington MN

  • "GREAT INSTALLATION"

    - J.P, | Apple Valley MN

  • - M.P, | Minneapolis MN

  • "Clean-Up"

    - K.J, | Richfield MN

  • - L.B, | Blaine MN

  • - L.R, | Blaine MN

  • "Bad Contractor"

    - R.P, | Minneapolis MN

  • "PROMISES NOT KEPT"

    - K.W, | Crystal MN

  • - J.M, | Saint Paul MN

  • "AWESOME CONTRACTOR."

    - C.H, | Richfield MN

  • "GOT THE JOB DONE"

    - R.Z, | Saint Paul MN

  • "SOUNDED GREAT, FOLLOW THROUGH"

    - L.E, | Coon Rapids MN

  • "Customer asked us not to share his/her review."

    - X.X, | Coon Rapids MN

  • "PROFESSIONAL CREW"

    - L.G, | Maplewood MN

  • - R.C, | Columbia Heights MN

  • - M.E, | Minneapolis MN

  • - R.L, | Bloomington MN

  • "GREAT SALES, POOR CREW, OK OUTCOME."

    - J.B, | Richfield MN

  • "Customer asked us not to share his/her review."

    - X.X, | South Saint Paul MN

  • - W.C, | Fridley MN

  • "SEMI-PROFESSIONALD SALES PEOPLE"

    - L.F, | Minnetonka MN

  • - L.O, | Bloomington MN

  • - K.T, | Minneapolis MN

  • "Custom Remodelers did a wonderful job. Would definitely recommend them"

    - P.M, | Blaine MN

  • - M.B, | Saint Paul MN

  • "SALESPERSON NICE"

    - V.P, | Brooklyn Center MN

  • - R.D, | Prior Lake MN

  • - S.R, | White Bear Lake MN

  • - D.A, | Cottage Grove MN

  • - L.Z, | Blaine MN

  • - D.P, | Minneapolis MN

  • "Customer asked us not to share his/her review."

    - X.X, | Coon Rapids MN

  • "Promises were made and Promises were kept!"

    - M.B, | Coon Rapids MN

  • "FOR WHAT THEY DID"

    - M.T, | Afton MN

  • "BE SURE AND HAVE ALL"

    - R.S, | Burnsville MN

  • - M.O, | Blaine MN

  • "Customer asked us not to share his/her review."

    - X.X, | Blaine MN

  • "UNDERSTANDING AND KNOWLEDGEABLE"

    - J.K, | Champlin MN

  • "Customer asked us not to share his/her review."

    - X.X, | North Branch MN

  • - F.K, | Bloomington MN

  • "GOOD GUY"

    - T.J, | Minneapolis MN

  • - G.C, | Saint Paul MN

  • "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

    - J.G, | Saint Paul MN

  • - P.A, | Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Minnetonka MN

  • - B.J, | Shakopee MN

  • - E.N, | Richfield MN

  • "Very professional."

    - P.H, | Brooklyn Park MN

  • - P.J, | Woodbury MN

  • "GOOD"

    - R.F, | Shakopee MN

  • "Customer asked us not to share his/her review."

    - X.X, | Forest Lake MN

  • "PROFESSIONAL CONTRACTORS"

    - J.T, | North Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Crystal MN

  • "Courteous Professional Contractor"

    - D.B, | Blaine MN

  • "Customer asked us not to share his/her review."

    - X.X, | Farmington MN

  • "Customer asked us not to share his/her review."

    - X.X, | North Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Victoria MN

  • "Some Suggestions"

    - W.W, | Bloomington MN

  • "Customer asked us not to share his/her review."

    - X.X, | Fridley MN

  • "SALES PEOPLE DIDNT LISTEN"

    - A.B, | Minneapolis MN

  • "Customer asked us not to share his/her review."

    - X.X, | Minneapolis MN

  • "PROFESSIONAL AND KNOWLEDGEABLE CONTRACTO"

    - E.A, | Bloomington MN

  • "WOULD NOT HAVE USED THEM"

    - C.L, | Lino Lakes MN

  • "Negative Review"

    - J.B, | Jordan MN

  • - B.B, | Maplewood MN

  • "The Certified contractor needs to do more research on who they hire and how they do the work."

    - G.M, | Waite Park MN

  • - J.D, | Saint Paul MN

  • "Better time estimate"

    - A.K, | Apple Valley MN

  • "THEY WERE BOTH EXCELLENT"

    - A.M, | Buffalo MN

  • "Professional and knowledgeable contractor."

    - G.C, | Saint Paul MN

  • "Customer asked us not to share his/her review."

    - X.X, | Bloomington MN

  • - L.P, | Rosemount MN

  • "Customer asked us not to share his/her review."

    - X.X, | Blaine MN

  • - K.N, | Saint Paul MN

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Google
3.6 (542)

Google Reviews

Contractor reviews from customers on Google

  • "It was a horrible experience dealing with Custom Remodelers. They promised to complete our roof replacement in one day. On the day they started, only one guy showed up. Four days passed before they showed up again and finished the job... Or so we thought. None of the guys spoke English, so I had to communicate some parts of the job that we're in the contract, but they did not know about, by pointing and using hand signals. There was supposed to be at least one guy there at all times that could speak English. They ran out of gas for their compressor and I had to give them my gas to finish. I had to borrow them tools to remove an unused vent pipe. After they left, we noticed they had removed two of the attic air intake vents and shingled over the holes. I contacted them about this and they claimed not to know about it. I had to send them pics of the roof from before the replacement to show that the vents were supposed to be there. This would have caused major ice dam problems! It was two weeks before they came back and put the vents in. When they showed up, they didn't have a ladder with them. I had to borrow them a ladder? A few days later, we noticed water dripping from our gutters so I went up to see what was going on. I found the gutters were broken in multiple places and the leaf guards were not put back on properly. I would not recommend CRI to my worst enemy! They were VERY unprofessional and completely incompetent!"

    - K.S, Apr 1, 2021

  • "Replaced the siding on my home. The installers arrived on time all four days it took to remove the old siding and install the new siding. No time was wasted as they started working on arrival only stopping for scheduled breaks and lunch. The installation was completed efficiently with high quality workmanship! Each day the site was cleaned up before the installers left. I felt at ease with the work being done and had all my questions answered professionally and to my full satisfaction. Overall I would highly recommend Custom Remodelers Inc. to anyone planning home repairs. Thank you for a job well done."

    - C.P, Mar 21, 2021

  • "I have had my windows for 3 years now and am very happy. They came and hung 8 windows in a afternoon. So my house wasn't open for to days. I have seen a decrease in my energy bill and was surprised how bad the old windows really where. Our bathroom was never warm and is now easy to heat a big improvement."

    - J.F, Feb 20, 2021

See All Google
3.6 (542)

Google Reviews

Contractor reviews from customers on Google

  • "It was a horrible experience dealing with Custom Remodelers. They promised to complete our roof replacement in one day. On the day they started, only one guy showed up. Four days passed before they showed up again and finished the job... Or so we thought. None of the guys spoke English, so I had to communicate some parts of the job that we're in the contract, but they did not know about, by pointing and using hand signals. There was supposed to be at least one guy there at all times that could speak English. They ran out of gas for their compressor and I had to give them my gas to finish. I had to borrow them tools to remove an unused vent pipe. After they left, we noticed they had removed two of the attic air intake vents and shingled over the holes. I contacted them about this and they claimed not to know about it. I had to send them pics of the roof from before the replacement to show that the vents were supposed to be there. This would have caused major ice dam problems! It was two weeks before they came back and put the vents in. When they showed up, they didn't have a ladder with them. I had to borrow them a ladder? A few days later, we noticed water dripping from our gutters so I went up to see what was going on. I found the gutters were broken in multiple places and the leaf guards were not put back on properly. I would not recommend CRI to my worst enemy! They were VERY unprofessional and completely incompetent!"

    - K.S.

  • "Replaced the siding on my home. The installers arrived on time all four days it took to remove the old siding and install the new siding. No time was wasted as they started working on arrival only stopping for scheduled breaks and lunch. The installation was completed efficiently with high quality workmanship! Each day the site was cleaned up before the installers left. I felt at ease with the work being done and had all my questions answered professionally and to my full satisfaction. Overall I would highly recommend Custom Remodelers Inc. to anyone planning home repairs. Thank you for a job well done."

    - C.P.

  • "I have had my windows for 3 years now and am very happy. They came and hung 8 windows in a afternoon. So my house wasn't open for to days. I have seen a decrease in my energy bill and was surprised how bad the old windows really where. Our bathroom was never warm and is now easy to heat a big improvement."

    - J.F.

  • "Jason was our service provider today and he was amazing! From showing up on time, to being professional, but also being very informative. He also connected with my husband and myself. Ran down everything with us step by step, he was in general amazing and great at his job. We have already worked with the company a few years back and loved our door that was done. Now we will be back to add a new patio door in."

    - B.D.

  • "Had my roof replaced in 2019 and are currently working with them on replacing my siding. I have only had the most professional experience in working with them. So far the return on my invest of the roof has been phenomenal. Their responsiveness and staying with in promised timeline has been nothing short of excellent. I highly recommend Custom Remodelers!"

    - B.S.

  • "I wish the colors we picked out would have matched existing colors better. Disappointed with the end product of color scheme. The installer did a great job, he went above and beyond, especially with installation of door. More time could have been spent on clean up."

    - K.O.

  • "I had CRI install 4 new doors in my home. Zack and Josh were timely and professional during the install. Even when they hit some odd sizing issues since my house is old and the framing didn't match perfectly with measurements they were able to make it work and got all my doors installed. They did quality work even taking the time to do all little details like caulking and sealing around the doors so they look very good and not rushed since its the last things you do on the install. Its been a month since the install and with the cold weather I have noticed no drafts and they all have a very good seal keeping the house temp more easily regulated which is what I wanted from my new doors. So I would recommend the Doors from CRI as they look great and do their job exceptionally well."

    - A.R.

  • "We just had new windows installed by CRI and can I just say.... wow these are AMAZING. You could hear our garage door opening downstairs on the other side of the house (yea that noisy door is another issue) but now... now? In the kitchen right in front of the dang thing? Nothing. It’s amazing. The installing was beyond smooth and the guys were professional. We got a great deal on some great windows and will certainly be looking to CRI in the future. Will definitely recommend to all our friends and family!"

    - R.H.

  • "Was recommend by my mom's friend, so we gave them a try. Had a great experience with Jason B. one of the consultant of CRI. He slowly and thoroughly explained everything about their products and how it work. He also went through the information such as the windows and trims making sure that it is what we choose. Kevin M. and his crew installed our windows and the patio door. The Installation went pretty smooth. All the windows and the patio door look very nice."

    - T.T.

  • "Zach and Josh installed a wonderful bay window in my living room. It is absolutely beautiful. They did the work in about 5 hours or so. Very quick! They left everything very neat. I love my window and will definitely be doing business with them in the future. I'd give them more stars if I could!"

    - R.G.

  • "I had exterior wood trim wrapped with a PVC clad aluminum product. The color match was good. Product is good, had an embossed texture and so looks more classic compared to smooth painted aluminum. Installer was excellent (Mike C.). Very clean and crisp installation, nice looking, minimal exposed nails, clean bends to the aluminum for tight fits, well caulked. I'm very happy with the final job and cost. I definitely recommend CRI."

    - A.T.

  • "T.c installed window and sliding door. They had to improvise where necessary and did a great job. Install went well. I recommend this company to do my installs to anyone."

    - D.J.

  • "Short of it: It seems like they are sexist liars. They were doing door-to-door sales. The guy said they don't usually go door-to-door, but they were in the area anyways. In conversation, he also said he was all over my city that day (I guess in the area means more than just the neighborhood). He asked if we have any repair needs. My wife asked if they did Stucco repair. He said yes. He asked for a scheduled time to come give an estimate. He insisted that I be there with my wife. My wife told them that that wasn't going to happen in the time slots they had but she is fully capable of making decisions and can confirm with me if needed. The scheduler called to verify times and had the same insistances. My wife asked him if they repair Stucco as a verification. To which he replied yes. The next day appointment, the estimator never showed. Half an hour after the appointment the scheduler called and said the estimator would be 2 hours late. We did not follow up as courtesies weren't given. The estimator showed a day later and said they don't do Stucco, but could give estimates on any outside repair needs (apparently any except Stucco). So she asked for a gutter estimate. The guy then asked if I was home. He refused to give an estimate without me there. He would not give my wife any reason for needed me there except for it is company policy. A verification phone call appearantly wouldn't do either."

    - C.J.

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