Custom Installations

Nov 10, 2021

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"We recently noticed a neighbor having her roof repaired/replaced and asked her who was doing the work. She explained she contacted Custom Installations, and spoke with Mr. Eric Bernstein, and after speaking with him about the damage to her roof, she agreed to have Custom Installations replace her roof. We then, also contacted Custom Installations and spoke with Mr. Bernstein and asked him to please come out and inspect our roof. He was at our home within an hour of our phone conversation. He immediately gave the roof a full inspection, taking photos and explaining the extensive hail damage that he discovered. He advised us to contact our insurance company to request a claims adjuster to come out and also examine the roof. A day or two later, the adjuster as well as Mr. Bernstein, came out to make a joint inspection. Mr. Bernstein and the adjuster agreed that the roof was extensively damaged and needed replacement. Mr. Bernstein called us several times to be sure we were well informed and to answer any questions. Within a week, we received a call from the roofing project manager advising us about the project and setting up a start date, etc. Mr. Bernstein continued to stay in contact with us throughout the preliminary planning, answering questions and providing a schedule of the work project and time frame. Custom Installations did an amazing job! The prep work, involving the covering and protection of our yard and landscape was remarkable, as well as the clean-up process! The work crew were careful and considerate of the entire yard. The project went swiftly and efficiently, and we are quite pleased with beautiful new roof. Thank you Custom Installations, and thank you Eric Bernstein for a beautiful job, WELL DONE! Fred & Judy Day"

Nov 10, 2021

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"Dave and John were FABULOUS! We could not be happier with our new roof and gutters. Custom Installations was so careful, left our property spotless each day. John explained everything and took the time to show us how to prevent issues in the future. Neighbors have comment nonstop on how great the new roof looks. The entire process was painless. Would HIGHLY recommend Custom Installations to EVERYONE. Very happy customers..."

Oct 22, 2021

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"Great experience with Custom Installations from start to finish. Brian and Marie came out initially to review my roof damage, and provided thoughtful and professional advice for dealing with insurance. As the scope of the claim broadened and required multiple inspections, they were onsite each time, and it was reassuring to have a professional acting as my advocate all along the way. I ultimately had my roof, siding, and gutters replaced, and the work was overseen by John and Dave, who made several visits as the work progressed to ensure everything stayed on track, and then again at completion. Highly recommend this company."

Oct 4, 2021

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"We recently completed a large project with Custom Installations and are completely satisfied with their work and the entire process. From start to finish, they exceeded our expectations. They replaced our roof, gutters, and siding within one week of our start date. Our initial contact, Ryan, was precise, friendly, prompt, and knowledgeable. He was able to get us scheduled quickly and communicated with us regularly. Fast forward to the project start date, we worked closely with John, who was just as pleasurable to work with. He was proactive, present, articulate, and fast. John was very thorough and able to answer all of our questions. Louis was here every day, overseeing the work and wow - to say he’s meticulous is an understatement. Blown away by his efforts. Custom Installations wasted no time. Each crew was respectful and worked quickly. Upon completion, our property was completely clean of any leftover materials. Our neighbors were so complimentary of the work that was done and how diligent the crew was throughout the project. Let me also add, we consulted five other companies before finding Custom Installations. The other companies didn’t hold a candle to the professionalism or cost effectiveness. Our house has been completely transformed by Custom Installations. What we imagined translated perfectly. We have neighbors stop by our home regularly to tell us how beautiful it looks. Please look no further for your roofing, siding, or gutter needs. They have our highest recommendation."

Oct 1, 2021

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"John and Brian were great to work with for the installation/replacement of almost 4000 sq ft of siding and installation of all new gutters. It looks beautiful (neighbors have made multiple comments) and we were fully impressed with their professionalism and timeliness from start to finish. For almost 4000 sq ft of siding they were efficient, done in about 3-4 days. They went above and beyond to make sure we were informed and worked with us throughout the entire process with our insurance/made sure we were fully informed on timeline. Thank you Customers (John, Brian, and all the hard workers) for our beautiful home that looks brand new! Would recommended to friends and family."

Sep 30, 2021

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"I had seen Custom Installations performing work on another home on my street and liked the materials used and the way the roof work install was being performed. I called Custom Installation and Brian reviewed my homes cedar roof, gutters and flat roof. Brian noticed that the roof had storm damage and recommended the roof and gutters should be replaced. Brian worked through the whole project from inception to completion. Bob was on site prior and during the execution of the replacement to ensure the crew was performing the work to an excellence standard. Clayton updated on email every day as to what was going to be performed each day during installation. Brian, Bob and Clayton were always available for any questions. In the end the roof and gutters are replace with great materials and master installation resulting with an output of a high quality finished product."

Aug 25, 2021

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"Custom Installation completed a full roof, gutter and skylight replacement on my house, including a flat roof section. They were a great company to work with and supported me during an insurance claim that took multiple inspections. They worked directly with the insurance company and ultimately got the roof covered with their knowledge and expertise. They were the right company to choose and were very professional through the process. Their work is quality and they spent more time doing the job the right way as opposed to other companies I have seen in my area. I would defiantly recommend this company to friends and family."