This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.
"Project- Balcony/Patio tear out and reinstall, including waterproofing, drainage, and repair of a leak. My house is about 80 years old; I discovered that there was a leak from a (nearly) roof-top patio down into the dining room wall below. Ben came over, assessed the situation, and was very up front about the price being determined by what they find after they pulled up the patio flooring. Unfortunately, it was kind of a mess under there. Ben explained the process and pricing very clearly and set up the different crews for each layer of the the tear out and reinstall. They were great about working with my schedule, Ben always called me back if there was an issue. The job, which was a multi-step project, was finished pretty quickly. Everyone was very polite, cleaned up and carted away any debris after every layer and they were even very nice to my dog, (who can be a little annoying ) it looks good now and I am confident that the waterproofing is solid. Will definitely rehire them for for future projects!"
"Project Lead: Ben The Job: Rooftop Deck above garage needed to be ripped out and replace, new drainage needed to be installed The Good: Ben was very enthusiastic about the job and is a very nice guy. He made sure to explain what the job would entail, what needed to be done, why the problems were happening, ect. He was understanding about the funds for the job being locked up until the sale of one of my other properties went through. The beginning of the job went great, the framing was done well, more ceiling beams had to be replaced than originally thought which they did for no extra charge and they had some higher quality top layer material left over from another job that they used at no additional cost to us. The Bad: Going back to the demo part of the job, we were told that there was no need to move the boxes and various other things we had in the garage out or to cover them. Nobody covered them and so now we have boxes full of plywood debris from ripping up the deck. After the initial large work was done, a team was no longer sent out to do the finishing work. It was one guy, who came out 2-3 times a week, and we rarely got any notice on what days those would be. Often we were told he would be showing up one day, but then no one would show up with no explanation. Repeatedly we were told “oh, the guy is going to come out and finish the job on x day”, but then no one would show up, and when he did the job was not finished. We were told the job would take 10 days (and that that was estimating on the long side). The job was started on March 29th and didn’t finish until May 19th. It happened several times that Ben asked if I was free for him to come and discuss things later in the day, but then he would be a no show. There was a general lack of quality control with the finished work. Instead of quality control being done by the contractor, I had to go and find all of the problems myself (of which there were many on the first pass) and complain about them. Then the one guy came out a week later to fix them, but then new things came up, and I would have to complain about them, ect. In the end I just kind of felt it was ‘good enough’ and was so exhausted with the back and forth and taking time out of my work day to inspect the work and discuss what was wrong I just said it was fine so I could go on with my life."
"Blake came to my house on 3/28/22. Nice guy, talked about options for the roof. Never heard from him again, no quote received. I gave him a discount coupon from their ad for 25% off. He took it with him, is this the reason for no response? Not a good look for Cosmic."