Constellation Home

Constellation Home

Constellation Home
1409 Tangier Dr Ste A, Baltimore MD, 21220 USA

Overview

About Us

You can trust BGE HOME to provide Home Improvement, HVAC and Plumbing services that fit your home and your budget. Our HVAC technicians, plumbers and electricians are highly trained and show up on time and in uniform, whether you schedule routine maintenance or an emergency service call.

At-A-Glance
Member Since:
9/17/2020
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.8 (775)

Google Reviews

Contractor reviews from customers on Google

  • "So I just watched a commercial about how BGE Home is 24hrs. So not true and false advertising. I have an appliance contract not that it mattered when my hot water tank started to leak on a Sunday. I called BGE/Constellation Home to get someone out in order to get it replaced. I was told I had to wait until Monday because I could make an appointment when the office opened. That was really funny but I didn't find it funny with water leaking and me sweeping water into the sump pump. It doesn't make sense to adveetise your 24hrs when that's not the case. To have a contract with a company that schedules you out a month when you're washing machine goes up just doesn't make sense. Did I mention I have an appliance contract. I won't beat that drum again because I've already made my complaint. Change your commercial BGE/Constellation Home. Its not true."

    - L.G, Jun 20, 2022

  • "Since switching over to Constellation Home I've had nothing, but great experience and awesome service. I had been having problems with my bathroom toliet for some time. The tech was great. He diagnosed the issue and it didn't take long for him to take care of the repairs. I also appreciate him working with me and my schedule, as while he was here I was also working and he made everything seamless for me. Thank you so much!!"

    - J.M, Jun 14, 2022

  • "I called on Sunday about my warranty system not cooling my home. I was very upset with you inabillity to respond in a reasonable time. I am an elderly and been a widow for 6 years. I have been very disappointed with your continuing decline in service over the last 5 years truly. Your company was second to none up until then. Today however, I will say that although it took me 5 days to have you respond to my call for service which for a warranty customer is absolutely ridiculous. I got to meet one of the best guys I have ever had in my home. He was a team leader I believe or supervisor. His name was Mr Kennedy. He was extremely open to listening to all of my concerns from over the last 4 years. He quickly after our conversation repaired my system and explained all repairs and gave me his personal number to his work phone. This is true customer service. I feel like I finally had someone who would listen to me and help me. Mr Kennedy while I would hate to see him not in service should be your customer service trainer. Your company stands to learn a lot from someone like him your call takers are extremely rude and clearly do not have an ounce of compassion for your customers. I would highly recommend your company gets your people trained the way that you had done for so many years up until about 5 years ago. I will only because of my experience today with Mr Kennedy be contining my service. Please forward my praise to Me Kennedy. He truly did take a absolutely horrible review and opinion and turn it into a very positive one."

    - B.H, May 27, 2022

See All
4.9 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Very professional%2C knowledgeable and proficient."

    - S. | Baltimore MD
    Oct 19, 2021

  • "Customer asked us not to share his/her review."

    - X.X, | WINDSOR MILL MD
    Oct 6, 2020

4.9 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Very professional%2C knowledgeable and proficient."

    - S. | Baltimore MD

  • "Customer asked us not to share his/her review."

    - X.X, | WINDSOR MILL MD

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