CMS Roofing & Restoration servicing South Central KY and Northern TN since 2006. The only local roofer certified by GAF as a Master Elite Contractor and certified in flat roofing systems. We are your goto for all insurance claims and roofing needs. A+ BBB Rated 5 Star Home Advisor Roofing Contractor Google Guaranteed Local - Father & Son Owned WBKO HomePro Over 5000 roofing claims experience Offering 25 Year Workmanship Warranty backed by a $5 billion dollar manufacturer! The only Master Elite Roofer in the area.
"Scheduled two appointments. BOTH appointments were NO call. NO show. E-mailed after first no show. No response. Rescheduled, again no call, no email, no show. DONT WASTE YOUR TIME! Obviously a customers time means nothing to this company. Hire a real professional."
"Don't waste your time with these quacks. Very unprofessional and a waste of time"
"Left all kind rooting of old roof in ceiling outside debris old roof in ceiling and attuc.Also the debris came in the house old roof pieces,outside material blew in pictures taken of all.One of the owners are rude u call him he dies not respond.Also done my mother roof who is in her 70 and daddy in his eighties my sister was trying to fix something for my parents and everything. Fell out.Also nails. On roof left part off of my roof rain was coming in came 3 times last time they left part off of my roof."
- "Scheduled two appointments. BOTH appointments were NO call. NO show. E-mailed after first no show. No response. Rescheduled, again no call, no email, no show. DONT WASTE YOUR TIME! Obviously a customers time means nothing to this company. Hire a real professional."
- "Don't waste your time with these quacks. Very unprofessional and a waste of time"
- "Left all kind rooting of old roof in ceiling outside debris old roof in ceiling and attuc.Also the debris came in the house old roof pieces,outside material blew in pictures taken of all.One of the owners are rude u call him he dies not respond.Also done my mother roof who is in her 70 and daddy in his eighties my sister was trying to fix something for my parents and everything. Fell out.Also nails. On roof left part off of my roof rain was coming in came 3 times last time they left part off of my roof."
- "These folks did my parent's roof and left all the old roofing inside and put new roof on without take old roof away. All these people giving 5 stars must be he's friends n family or yall haven't found the old roofing that they leave in your house under the new roof"
- "I called on CMS through a Facebook Ad, they responded quickly and said they would have someone call me back. I had roof damage from wind and was missing a few shingles. After we made an appointment, a young man showed up in a cutoff shirt and shorts. He went up on the roof and looked everything over and said that I needed to make a claim and guided me on what to say to the insurance company. The only thing is, they told me to make a claim based on hail damage, even provided me with a date to use. My insurance company made an appointment to send the adjuster out, a young man from CMS met him and they went up on the roof for a while. When they came down, the adjuster went to the truck and came back. He denied my claim, he said that there was no sign of hail damage. So I took it as what it was, the young man from CMS told me not to worry that a lot off people would get denied. He told me that he was going to get with the owner, and we were going to request a different adjuster and they were going to be with me every step of the way. I let him know, even if we could not get it covered by the insurance, that I still needed it repaired or possibly replaced. Again he assured me that he would help me regardless. This was in July of 21, I still not received a call back from CMS. I have since contracted another roofing company, I now have a new roof that was covered by my insurance. It turns out that the damage was from wind, not hail. The date used was the wrong date. All this and I wouldn’t have known any different, had CMS called me back I would have let them replace my roof and paid out of pocket. Luckily it worked out in my favor, I feel like when the insurance claim was initially denied, CMS was not as interested in helping me because it was going to be a little harder than a normal insurance claim. A good contractor acts as an advocate for their customers with the insurance company. My advice to anyone looking for help with a new roof, shop around. Especially if it is not a cut and dry insurance claim."
- "CMS Roofing was amazing! Jaron came on the weekend after tornado, tarped our roof and went through our entire property showing us stuff we never would have realized that was damaged. He even told us we may start seeing cracks in our drywall as time went on with our power out and he was right. Even met with our insurance company twice and helped me with all of the paperwork insurance threw on us. It was well past our expectations! He definitely knew more than who insurance sent to our home. I can’t imagine doing this without CMS and don’t think anyone could possibly think of everything they do. Very professional company. Used a camera to photograph every single thing in my home on a 3D picture. They did our roof, interior painting and floors, siding and gutters. We even got a new AC unit and windows which are on hold right now. Recommend x 10!!"
- "Called them to have them give us a quote on new gutters put on our house, they did call back, but never showed up.."
- "Matt Hessler did such a great job going over everything that would be done during my roofing job. He was very friendly, professional and very competent. He also coordinated everything with the insurance company and was very thorough. CMS's crew came out and attacked the roof and was about half way done by 10:00 AM and by around 2:00-3:00 was completely done and everything cleaned up around the house. Very impressed with this company and their attention to detail. My roof looks a million times better than before. I highly recommend them for your roofing needs."
- "Never called me back about giving me a quote."
- "This was probably the easiest home improvement we have ever done! These guys are great and our roof looks so nice!"
- "CMS is a great company to deal with. Paula was a pleasure to work with, very honest, and I highly recommend her. The workers are fast and did a great job of pointing out things to me, the homeowner, and did a great job in cleaning up. Very professional."
- "Could not be happier with the work. Better than I expected at a price lower than other estimates. Phenomenal job. Extremely efficient, punctual, clean and professional. Will definitely recommend and will use again."
- "CMS went above and beyond my expectations. Matt made sure I was well informed on what was going on during the whole process and gave me an accurate timeframe. On the day of the project, the team arrived earlier than expected and ready to go! You can tell these people actually care about their work. Highly recommend to anyone needing roofing work and will get my future business."
- "We worked with very professional and punctual staff and crew. The sales representative was very knowledgeable with this line of business and working with our insurance company. Great quality product and happy with the overall experience, will definitely recommend to friends and family!"
- "I was amazed at the quality of work and how officiant they were!! They done a great job with clean up and were very attentive to every concern I had. If you are needing a roof or think something is wrong, I highly recommend CMS Roofing, I will never use another. I had a few loose shingles and next thing you know i was getting a new roof only paying my insurance deductible. CMS was a partner through the whole process. Thank you CMS"
"DID WHAT HE SAID WOULD DO."
"Customer asked us not to share his/her review."
"DID WHAT THEY SAID, VERY PROMPT, STAYED ON SCHEDULE COMPLETED JOB IN NE DAY"
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