Charleston Roofing and Exteriors LLC

Charleston Roofing and Exteriors LLC

Charleston Roofing and Exteriors LLC
1662 Savannah Hwy Ste 340, Charleston SC, 29407 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
6/21/2017
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.7 (181)

Google Reviews

Contractor reviews from customers on Google

  • "Great experience with Charleston Roofing! We had some leaking inside around our chimney and called a couple companies for repair quotes. After Nick came out, he took detailed photos and sat down with us to review our options. He gave us good insight on how to work with our insurance company based on the hail damage he found on the roof (no other contractor spotted it). After sending us 2 different detailed quotes, and working with our insurance company, we had Charleston Roofing replace our entire roof, not just around the chimney. Nick sent us photos of some previous installs of 2 different singles we had in mind. The install took 1 full day and went without issue. They replaced the damaged boards around our chimney, and even color matched and painted some of the trim they had to replace on the chimney. 10/10 would recommend."

    - A.C, May 25, 2022

  • "Nick is awesome to work with. I would say I’m a needy customer who wants to be informed of everything going on and he answered all my questions. The roof looks great and the color he suggested is great too. Would be glad to work with this company again. I would still like a gutter/chimney cap quote. 😀"

    - J.G, May 17, 2022

  • "Doing business with Charleston Roofing and Exteriors was excellent across the board. From the initial meeting with Mike Campbell, cost estimate, material drop off, installation, and post-job follow up, it was all seamless. Everyone in the company from the owner, to the project manager, job-foreman, and installation professional’s were easy and enjoyable to work with. Highest degree of professionalism from this entire group. I would highly recommend Mike and his guys for anyone in the Charleston Area. I will be using them again for future work."

    - M.M, Feb 9, 2022

See All Google
4.7 (181)

Google Reviews

Contractor reviews from customers on Google

  • "Great experience with Charleston Roofing! We had some leaking inside around our chimney and called a couple companies for repair quotes. After Nick came out, he took detailed photos and sat down with us to review our options. He gave us good insight on how to work with our insurance company based on the hail damage he found on the roof (no other contractor spotted it). After sending us 2 different detailed quotes, and working with our insurance company, we had Charleston Roofing replace our entire roof, not just around the chimney. Nick sent us photos of some previous installs of 2 different singles we had in mind. The install took 1 full day and went without issue. They replaced the damaged boards around our chimney, and even color matched and painted some of the trim they had to replace on the chimney. 10/10 would recommend."

    - A.C.

  • "Nick is awesome to work with. I would say I’m a needy customer who wants to be informed of everything going on and he answered all my questions. The roof looks great and the color he suggested is great too. Would be glad to work with this company again. I would still like a gutter/chimney cap quote. 😀"

    - J.G.

  • "Doing business with Charleston Roofing and Exteriors was excellent across the board. From the initial meeting with Mike Campbell, cost estimate, material drop off, installation, and post-job follow up, it was all seamless. Everyone in the company from the owner, to the project manager, job-foreman, and installation professional’s were easy and enjoyable to work with. Highest degree of professionalism from this entire group. I would highly recommend Mike and his guys for anyone in the Charleston Area. I will be using them again for future work."

    - M.M.

  • "Mike and Nick were so great to work with. They were extremely helpful and responsive. The roof looks amazing and they made the whole process easy. I can’t recommend this company enough!"

    - L.M.

  • "Home owner beware! We hired these guys to replace our roof. They came out and did the inspection of both our house and detached garage. The quote we received was vague and so we called to verify that it included the house, detached garage, and permit - we were told yes. The crew came the following week and did the house within a morning when we were not home, but the detached garage was not re-roofed. When we called to ask why the garage wasn’t done we were told that it was not included. Subsequent calls and emails we received would say it was and wasn’t included, and that they would make it right since it was a misunderstanding on their end. However, after a few days were they told us it would be an additional cost, including varying amounts depending on who we talked to between $900 - $1500. Charleston Roofing continued to go on about how they would have to replace plywood, and have a safety man on the ground, plus send a crew back out and that’s why it would be an additional cost. After much deliberation we agreed to pay an additional cost to have the garage done. The garage was pulled off and dried-in before 8:00am with no safety man or plywood being replaced. The plywood and “safety man” (with toddler) didn’t show up until after 10:30am. The safety man dropped off the shingles and left. The crew shingled the roof and left. Needless to say they had to come back and replace parts of the roof as the plywood was rotten all the way through and fell apart with just a touch. Additionally we had to continually ask to have the permit submitted as they had not done this until a few months after the work was completed. Here’s hoping nothing else happens to the roof."

    - J.T.

  • "Nick the estimator was very thorough, he provided pictures of all roof areas in need of repair. Repairs were done quickly, and again, pictures were provided, showing all work. I did think the cost of repairs was high for the amount of work needed."

    - B.B.

  • "Dexter was good to work with as a sales person, and the workers seem to have done a good job on the actual roof. Unfortunately we had multiple issues during and after the installation. The on-site supervisor didn’t show up, 4 bushes in our landscaping were destroyed, and 3 weeks later I’m still finding roofing nails in my driveway and lawn. They also destroyed our satellite dish to the point directv had to replace the entire apparatus. Dexter is aware and said we’d hear back from him to rectify these issues, to no avail. I would not recommend this company, which is unfortunate considering we paid them $8500 in cash."

    - K.R.

  • "Had a new mettle roof put on my house and the quality and care was excellent. I am a happy customer."

    - T.H.

  • "Communication was top notch and comprehensive regarding what to expect day of work and day of materials delivery. Crew of seven arrived on time day of work and worked quickly and efficiently, covering outside ornaments and HVAC completely, even moving patio furniture out of the way. Job was completed 2 hours earlier than expected, and patio furniture was moved to their original places. Foreman Gilberto was easy to talk to and communicated very well. My first roof replacement went WAY better than expected. Mike Campbell's company will be recommended to all my neighbors."

    - A.P.

  • "Done a few jobs with this company— excellent jobs every time!!! Impressed with their quality work and prices as well as how quick work was completed! Definitely a 5 star company!!! Totally recommend and would use again!!!!!"

    - R.M.

  • "Mike is a great guy to work with. Very professional company, with affordable pricing and high value. Hands down a great company. Highly recommend them."

    - T.R.

  • "Needed to have a diagnostic trace done due to a leak. Turned out to be a simple fix that really didn’t need more than a clearing of debris in a juncture over a deck area. I called and within a couple of hours everything was cleared up. Thanks to everyone for being so helpful and prompt."

    - R.R.

  • "I would highly recommend the company to anyone. The work was organized, executed like clockwork. Skilled workforce and management, reasonable pricing. Fantastic follow-up afterwards, ensuring satisfaction."

    - J.O.

  • "This company is great! Excellent customer service - friendly, knowledgeable, and reliable. Our roof turned out great. The install went smoothly and without issue. Would highly recommend. Thank you Charleston Roofing and Exteriors!"

    - R.S.

  • "Super Easy process from start to finish. I am super happy with the quality of my new roof as well as the attention to details and cleanliness after the fact! Not one piece of old shingles, roof tack, trash in general was found when the job was done!!!! Absolutely great people!"

    - A.D.

  • "I highly recommend this company for your roofing needs!!! We had our roof replaced and I was impressed with the job from beginning to the end. The extra care that was taken by laying tarps around to catch the debris, the roof was done in one day! They left our yard clean, and a beautiful roof!"

    - C.D.

  • "We really enjoyed working with Charleston roofing, our Salesman Dustin was very nice and professional and very thorough in explaining how the process would be. They took care of corresponding with our insurance after our fist initial contact. Mike was also great at answering my questions and getting things moving and helping me feel at ease going through the process, Nick is project supervisor, he was also very nice, respectful and timely. We have solar panels! They sent a crew to uninstall and install the panels and then the crew for the roof got the roof off and on in one day! The finished product looks great, they have a 10 year workmanship warranty and (I think a 50 year product warranty) Mike can clarify that. We are grateful to Charleston roofing and crew. And would absolutely recommend them."

    - A.W.

  • "Very professional, extremely pleased with the whole experience!! Customer service is top notch! Very friendly and respectful! Highly recommend these guys!"

    - D.L.

  • "I am very impressed with my new roof, the color, the workmanship and overall the professionalism. Dustin made the process of filing a claim painless, he was extremely knowledgeable and thorough explaining everything in details. He stayed in touch with me throughout the process and came by on installation day to make sure the job was done to my satisfaction. The installation crew at Charleston Roofing & Exterior worked diligently on my roof and I can truly say... job well done in a timely manner."

    - V.G.

  • "Mike and Nick are consummate professionals. They worked with us throughout all aspects, including the arduous insurance process. I chose them because of other reviews and the fact they hold a well deserved perfect rating from the BBB. I totally and fully recommend this company without any reservation. There is no doubt that you will be totally satisfied and well pleased with their work Please contact me if you need any further information"

    - C.S.

  • "The Best! Inspected. Quoted. Installed. Excellent service and professional people all the way, from the office manager handling the calls and concerns, to the quote/estimate, to the timely installation and the follow up. Mike and Nick did a great explaining everything and their crews are excellent at what they do. And when there was a small issue, they quickly responded and made it right. Very happy with this company! I appreciate the work they did and there were no surprises."

    - R.B.

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