Carter Exteriors Inc

Carter Exteriors Inc

Carter Exteriors Inc
2003 Lyell Ave Ste 5, Rochester NY, 14606 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
6/12/2019
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.4 (70)

Google Reviews

Contractor reviews from customers on Google

  • "Overall I had a terrific experience working with Carter exteriors. The quoting process was a bit shaky as my quoter had to reschedule our first appointment and was late to his second appointment where his wife waited in the car. I believe he forgot the samples that he said he was going to bring as he only used his phone to display the shingle color options. Besides not being overly professional my quoter was very knowledgeable and was able to answer all of our questions. Additionally the scope of work quoted was beyond what was included in other quotes I received. I know sometimes things happen so we gave him the benefit of the doubt and we’re glad we did. After getting past the quote everything went extremely well. Austin Carter reached out to us directly and I knew we were in good hands. Jim the project manager was very professional and communicative. His son Hunter was also very easy to work with. I received constant updates from them and knew exactly what was happening in real time. The job itself took longer than expected and instead of rushing the job, Jim’s team worked a full day longer to insure things were done properly. They crew was very friendly and did an excellent job with clean up. They used magnetized rollers multiple times and at the end of the job you never would have known they were there. They also went above and beyond by properly venting out 2 bath fans and painting PVC venting so it matched our roof (at no additional cost). The roof ultimately looks great and Carter Exteriors provided us with the longest warranty, standard. I would highly recommend using Carter Exteriors."

    - M.G, Aug 25, 2022

  • "Carter Exteriors was an amazing company to work with. Their General Manager Jim came out to show us the roofing materials they used, matched it almost identically to the existing one on a detached garage. He was here while the roofing installation was taking place. His crew was professional, courteous, and very fast working. They dropped roofing tarps along the whole house, so no landscape was damaged, and they were immaculate with their cleanup. We also had soffits installed and facia around some windows. Shawn and his crew were wonderful, and their work was suburb. I can't express how great this company was to work with. We hope to hire them again this upcoming Spring for windows and doors. Thank you Carter Exteriors, we are so happy we chose you to put some beautiful touches on our home!"

    - J.T, Aug 19, 2022

  • "They were good at being quick, and did a decent job on the roof from what I can tell. However, they sold me on how much care and attention they would provide (“you won’t even know we were here”). I can’t even count on one hand the number of times they said our plants would be protected. After they called once to ask about a time, and without a confirmation, they showed up and started work. I had asked them to delay because my parents (who live at the house) were hosting family for the weekend. In addition to four different plants being damaged or destroyed, the dumpster for the job as well as extra materials were left blocked the driveway all weekend, making it impossible to park. Honestly, if I hadn’t been sold on their quality and “we’ll treat it like our own” attitude, I wouldn’t have a complaint. However, they sold me on the “extra mile”, but didn’t take an extra step. To be fair, they gave me 100$ off (an 11,000$ job) but had I known that I was going to have a 1% discount for allowing damage to my plants, I may have gone with a different company for my roof."

    - G.S, Aug 4, 2022

See All
5.0 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - B.A, | Rochester NY
    Sep 24, 2019

  • "Pleased Home Owner"

    - C.A, | Canandaigua NY
    Aug 1, 2019

5.0 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - B.A, | Rochester NY

  • "Pleased Home Owner"

    - C.A, | Canandaigua NY

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