CAPOR Windows and Doors Inc

May 2, 2022

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"Called CAPOR renovations for a roof repair (several shingles blown off in the wind ). Received a phone call from a technician a week after placing the call… the technician advised he would be going to my home on a specific time/date (I agreed to the charges verbally and via text - the tech had my address & Phone number). The technician never showed up. Several calls placed but no response . A few days later there was torrential rain that caused damage to my ceiling in the house, due to the missing shingles. This was a terrible experience for me, and I definitely wont be using them again."

Oct 22, 2021

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"Derrick was exceptional. He came out to look at what we wanted done, provided a quote. He was polite and courteous and also has a good sense of humour! While this is not indicative of Capor necessarily, I do want to mention due to COVID my windows took several weeks to arrive. Longer than expected, but that was out of the hands of Derrick and team. When the windows arrived and the date was scheduled for install, the team was prompt and incredibly fast. The result was fantastic. I will definitely keep them in mind when I'm ready for more work."

Oct 8, 2021

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"Our experience was fantastic! The installation happened smoothly and quickly. We couldn't believe how quickly they worked. We are very happy with our new windows and doors. And our salesman, Steven, was a pleasure to work with."

Jul 25, 2021

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"We contracted Capor to install new fiberglass shingles on our roof. After a strong storm in mid-June 2021 saw heavy rainfall and high winds in North London, we experienced some damage to our roof and needed repairs. We called eight roofing companies in the London area and no one picked up the initial call. We left seven voicemails though (one company's number did not even connect). After 24 hours we did not hear back from any of the voicemails we left, but thankfully some family members recommended Capor. Given the forecast of rain for the coming week and facing leaks in our roof, Capor made an effort to immediately send someone out to assess our roof. When they came, they did some minor repair work to weather the week ahead and quoted us a price for a roof replacement. Capor went above and beyond to ensure the damage to our home would not get worse in the interim and we appreciated that. To this day (now at the end of July 2021), only two of the seven voicemails I left at the other roofing companies even bothered to call me back. As for the actual roof work, Capor explained their service and how they install a new roof, things they check for and etc. Capor's work is backed by a warranty from the shingles manufacturer which means they have to ensure the work is done properly before the warranty is registered. Their price seemed fair given the pandemic where materials and labour have been expensive and in short supply. Compared to what our neighbours paid for their roof pre-Covid the price was not that much more expensive. Given that we were assured that quality work would be done that should last decades, I was not worried about spending a few extra dollars at this time. Obviously time will tell how well the work and shingles will hold up, but the new roof looks good and is holding well so far. I'm sure it will last and with Capor's reputation (many years in business under the same name), we have confidence in the warranty. A big thanks to to the crew who came to work on the roof as well, they were professional, friendly and did what needed to be done to get the job completed right."

Mar 15, 2021

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"Never had an experience with this company, but in my opinion, going door to door trying to get customers during a pandemic is not professional at all."

Mar 1, 2021

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"I highly recommend CAPOR. They worked on our roof 6 six ago and recently replaced our easetroughs, soffit, moor vents... They are a professional company who stays true to their word and backs up their work. They responded quickly to any minor issues and questions we had. They were pleasant and respectful to deal with. I am happy with the work, and the experience. They have earned lifetime customers from their dealings with us."

Sep 29, 2020

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"**WARNING**HORRIBLE SERVICE! PLEASE DO NOT HIRE THIS COMPANY! I hired this company to come and install a door and windows for my house on Thursday, September 24th. On Friday, I called twice because the job done was ABSOLUTELY ATROCIOUS! I have left several messages with the receptionist and spoke to a representative who says, he will call back but never does. None of the calls have been returned. I am mortified to see that this company has such great reviews when, I trusted this company and PAID all the fees for the work to be done. PLEASE DO NOT HIRE THEM! I would hate for anyone to pay for this awful labor."

Jul 28, 2020

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"By far the best expeirence I've had with a renovation contractor, they were on time, right on budget and the workmanship was outstanding. I highly recommend this company for all your renovation needs. The owner is the nicest guy and his employees are hard working polite people. 10 STARS!!"

Jul 20, 2020

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"Thank You Capor Windows. You did a great job on my windows. This old house looks 100% better now. The cost was very reasonable also. I recommend people check you out! Very satisficed customer!"

Jun 25, 2020

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"Received and agreed to an estimate and was told 7 - 10 days to complete a siding job. After the agreement I asked them to quote on a second job. After 3 weeks passed the salesman came to my house and told me they would only do the siding job if the second job was included. The two jobs were at an inflated rate. I told him that I would not deal with people attempting to hold me hostage over pricing and would not agree to the inflated cost. He told me it was because we lived out of town. We live in St. Thomas and their webpage indicates they work in St Thomas?? I also told them that their attempt at jacking the price up and making the combining of two jobs a requirement was underhanded and dishonest, especially when dealing with seniors!!! Would NOT recommend you even let them in your house. Get an estimate from a legitimate company."