Big Bear Roofing

Big Bear Roofing

Big Bear Roofing
2408 Ashley River Rd Unit S, Charleston SC, 29414 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
9/9/2015
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

3.8 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Extremely professional and knowledgeable contractor"

    - W.B, | Charleston SC
    Apr 4, 2017

  • "Customer asked us not to share his/her review."

    - X.X, | Charleston SC
    Nov 25, 2016

  • - J.H, | Charleston SC
    Nov 3, 2016

3.8 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Extremely professional and knowledgeable contractor"

    - W.B, | Charleston SC

  • "Customer asked us not to share his/her review."

    - X.X, | Charleston SC

  • - J.H, | Charleston SC

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Google
4.8 (343)

Google Reviews

Contractor reviews from customers on Google

  • "We were highly impressed by Big Bear Roofing. Rory took the time to explain all aspects of the job, roofing materials and warranty. The one thing that really stood out for us was the quality of vent pipe boots Big Bear uses. Not just the run of the mill, big box store vent pipe boots. These are of the highest quality. On the day of the roof installation, the crew arrived on time and put down tarps and covered our porch railings with cardboard. They worked from 8AM in the morning until 9:30PM that night, partly in the rain during a brief shower. We have a big roof that required 45 squares of shingles. Once the job was done, the crew went over the whole yard with magnets to pick up nails. They even went over the street with the magnet in case a nail or two made it all the way there. Everything was cleaned up and our property was left in pristine condition. Highly recommend this company."

    - J.D, Aug 4, 2021

  • "They did great job. I chose them based on online review. I had a roof leak for past year and half, five different people which called themselves expert look at my house roof and two of them worked on the roof but none fix the problem. Big bear roofing companies send their expired, that after checking the roof told us what is the most probable cause. Their job is very good, clean and very reliable. Price was reasonable. I am very happy that find them online and I highly recommend them without any second thought or reservation."

    - S.B, Jun 25, 2021

  • "Big Bear was fantastic. They arrived on time early in the morning. By the end of the day we had a new roof and skylight. They returned the next day to remove the debris. They also scanned the area around our home several times to remove nails. Their work process was interesting. They appeared to work well as a team with each person knowing exactly what they were responsible for. The experience was stress free. I highly recommend Big Bear for roof issues."

    - I.F, Jun 21, 2021

See All Google
4.8 (343)

Google Reviews

Contractor reviews from customers on Google

  • "We were highly impressed by Big Bear Roofing. Rory took the time to explain all aspects of the job, roofing materials and warranty. The one thing that really stood out for us was the quality of vent pipe boots Big Bear uses. Not just the run of the mill, big box store vent pipe boots. These are of the highest quality. On the day of the roof installation, the crew arrived on time and put down tarps and covered our porch railings with cardboard. They worked from 8AM in the morning until 9:30PM that night, partly in the rain during a brief shower. We have a big roof that required 45 squares of shingles. Once the job was done, the crew went over the whole yard with magnets to pick up nails. They even went over the street with the magnet in case a nail or two made it all the way there. Everything was cleaned up and our property was left in pristine condition. Highly recommend this company."

    - J.D.

  • "They did great job. I chose them based on online review. I had a roof leak for past year and half, five different people which called themselves expert look at my house roof and two of them worked on the roof but none fix the problem. Big bear roofing companies send their expired, that after checking the roof told us what is the most probable cause. Their job is very good, clean and very reliable. Price was reasonable. I am very happy that find them online and I highly recommend them without any second thought or reservation."

    - S.B.

  • "Big Bear was fantastic. They arrived on time early in the morning. By the end of the day we had a new roof and skylight. They returned the next day to remove the debris. They also scanned the area around our home several times to remove nails. Their work process was interesting. They appeared to work well as a team with each person knowing exactly what they were responsible for. The experience was stress free. I highly recommend Big Bear for roof issues."

    - I.F.

  • "I heartily recommend this company based on our experience with them. During a heavy rain period and on a Saturday night we developed leaks around two of our tube skylights with water leaking through the ceiling. We called a couple of companies and unbelievably the manager of Big Bear came to the house, went up into the attic space, and secured something to catch the water until his crew could come out Monday morning and do the repair. Every one we encountered with this company was polite and professional and knew what they were doing. It was one of the best experiences we have had with a company doing work for us. Select Big Bear for your roofing work. You won’t be disappointed!"

    - D

  • "After purchasing our home in Charleston that needed a roof, we called eight roofers for estimates. Big bear was the first to come out. The presentation was very professional which led me to believe that the price was going to be on the high end. Much to my surprise, the price was well below 1 other roofer and over 50% less than 2 others. As for the other 4 companies, well, they didn’t even show up or call to reschedule. Big Bear gave us a two week window and showed up on time. We thought the job would take at least 3 days to a week to finish and it was done in a day and a half. They were fast, professional and mindful of our plants and shrubs. They cleaned up the job site when they were done and made sure we were pleased with the work. I’ve had several roof replacements done over the years and I would rate this the best overall. Highly recommend this company for a new roof."

    - D.C.

  • "Recommend by a co worker and was just not looking forward to a roof replacement... but I admit it couldn’t have been any better than it was.. the folks in the office , that delt with my insurance company were all spectacular... but the men that actually did the replacement were straight up nothing but business.. these guys were like machines and they did a hell of a job and even my neighbor bad already put a roof on with big bear... and a side note, I didn’t find literally 1 roofing nail in my yard, and this speaks to the cleaning that was done.... extremely thorough.. NOTHING BUT PRAISE FOR BIG BEAR 🐻!!!!"

    - C.F.

  • "I used Big Bear Roofing a month ago. Ro was super easy to work with and went out of his way above and beyond from start to finish to get the job completed. The roofing guys were on time and put the roof up in a day. The roof looks amazing! I have a blind dog that loves to play in the yard and they went through my yard multiple times to ensure that their were no nails left of the property. Overall, very happy with the work Big Bear Roofing provided on my home and will recommend them to anyone."

    - E.A.

  • "They did an excellent job. They cleaned up the job site well, no flat tires or hurt dog feet. They staff was responsive and understanding as We worked with our insurance company to ensure they were paid for their services. I wouldn’t hesitate to recommend them to anyone needing roof repair or installation."

    - T.I.

  • "They did an excellent job. They cleaned up the job site well, no flat tires or hurt dog feet. They staff was responsive and understanding as We worked with our insurance company to ensure they were paid for their services. I wouldn’t hesitate to recommend them to anyone needing roof repair or installation."

    - T.I.

  • "These guys did a great job. They were there on time and had the roof installed and cleaned up within a day. I highly recommend these guys to anyone needing a new roof install!"

    - A.D.

  • "Mr. Issac was so helpful. He and his crew went above and beyond. Every call and question was answered and the work was exceptional. I highly recommend that if in need you call Big Bear Roofing. This company values family and local businesses. I cant express my gratitude."

    - J.R.

  • "Fixed a small leak on my roof. They were very professional and at a reasonable price. I would definitely use them again in the future if needed."

    - D.M.

  • "Big Bear Roofing is top notch! They were so easy to work with and handled all of the details with our insurance company. They showed up on time and completed the work in short order. We were very impressed with their professionalism and the quality of work performed."

    - H.S.

  • "I had a fantastic experience with Big Bear and would highly recommend to anyone who asks!! Michael and Vicki were amazing to work with. The crews were professional and quick!!"

    - K.M.

  • "Inspection was done quick, scheduled the work and it was done well and for a reasonable price. Staff was courteous and professional. Definitely recommend this business for any roof work needed."

    - U.D.

  • "We are extremely impressed and satisfied with the service we received from Big Bear Roofing. They were professional, very knowledgeable, and transparent through the whole process. They explained the process, discussed options, and coordinated with our insurance company. We are greatly pleased with our new roof. Michael, Ro, and the staff were excellent from start to finish. We definitely recommend Bear Roofing to anyone in need of roof repair or replacement. These guys will take good care of you."

    - C.O.

  • "I would highly recommend Big Bear Roofing! Not only were they the best price around but they got the job done in one day and it came out perfectly. We loved working with them!"

    - A.H.

  • "Very good roofing company. Spot on with inspections and work. A very fine quality roof replacing our older one. Some additional touches that we just don't see in other roofs. Highly recommend this company, their crews and their work ethic. Also would have to say following the recommendations for the new roof it looks 120% better than our old roof and makes the house much more valuable in this market. updated 11/9/2020.... after installation of new roof there was a leak in the corner of our home; we called and they sent out a team to fix it. Being under warranty and only 9 mo. old it was covered. We did spend $250 to repair and paint the interior wall that was damaged. They were responsive never the less to our first call about the issue."

    - Y.M.

  • "Everyone at Big Bear Roofing was great to work with. Victoria in the office was delightful, as was Nick who assessed the storm damage and gave me the estimate. They worked with my insurance company to be sure I didn’t have to go any more out of pocket. The crew was efficient and was respectful of my property. Overall, my roof looks great and I’d recommend them enthusiastically!!"

    - M.B.

  • "Highly recommend Big Bear Roofing. The entire staff was very professional and available for my questions without delay. The time from initial estimate to completion was very quick. The day of installation they took every precaution possible to ensure no damage was done to the house while completing their work. They had the roof completely stripped and reshingled with all debris cleaned up in about 4 hrs!!! Definitely will be recommending them to anyone looking for roofing work!!!"

    - D.S.

  • "In 2017 Big Bear did a full roof replacement. Earlier this week I found a shingle in our yard and did not know if it came from our roof. I called Bear Bear and Josh came out immediately. He inspected our roof and found that all our shingles were in tact. He did find another issue regarding our siding (near our chimney) that we were very much unaware of. He climbed back up on the roof and quickly made the repair. His kindness exceeded my expectations! I would highly recommend Big Bear Roofing. They are professional,honest and care about their customers!"

    - J.E.

  • "I've had multiple roofing companies knock on my door and tell me how I need a new roof and they can replace mine for "free" so I had Nick from Big Bear Roofing come out to do an inspection. He was extremely thorough and ultimately told me that mine still has some life left in it so I don't need one, signs to look out for and a plan going forward so I can get as much life out of this one as possible and what to keep an eye out for so I'll know when it is time to think about replacing it. Finally a honest roofing company!!!! Than you Nick & Big Bear Roofing and when the time comes I will ABSOLUTELY be using your services and would recommend you to anyone."

    - P.S.

  • "We discovered a roof leak in our attic after a rainy December last year and had three different roofing contractors come out for estimates. Nick McElroy from Big Bear Roofing came out to inspect our roof and I could tell right away with his thoroughness that they were the company to go with. They were absolutely integral in assisting us with our insurance company by going above and beyond our expectations. Everything went as smoothly as one could hope for, Nick & others from Big Bear were on top of every detail and let us know what to expect along the way so there would be now surprises. They also handled the ceiling repair that was caused by the roof leak and made sure that it was done right. I would have no hesitation in using them for any other roofing needs we might have in the future and have already suggested them more than once to friends who were trying to find respectable roofing contractors in the Lowcountry."

    - D.L.

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