Balcones Roofing & Remodeling

Balcones Roofing & Remodeling

No GAF Verified Reviews

Balcones Roofing & Remodeling
1914 Howard Ln Ste B, Austin TX, 78728 USA

Overview

About Us

Balcones Roofing & Remodeling is a roofing contractor located in Austin, Texas. We offer the absolute best service, installation & products as well as a catered experience you'll want to tell your neighbors, family & friends about. With nearly 10 years of installing GAF roofing systems, you can count on our expertise when it comes to your roof. Our dedication to promptness, transparency and your satisfaction is what we built the foundation of our business on. We look forward to working with you! (512) 937-8805 service@BalconesRoofing.com BalconesRoofsAustin.com Owner: Karl Larsen

At-A-Glance
Member Since:
6/10/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
5.0 (41)

Google Reviews

Contractor reviews from customers on Google

  • "Karl and his team have been installing roofs for me for the last 5 years, and I'll be a customer for life! They are by far the best in Central Texas! This particular project was a multi-family set of 10 properties, and they crushed it! Karl is extremely responsive and always gets the work completed on time with fantastic communication and customer service!!"

    - J.H, Jan 17, 2022

  • "I had the pleasure of work with Karl on my roofing needs. He was very kind and courteous. He made the process quick and easy. This was a great experience for my first roofing needs. I will be more than happy to use them for any future needs as well."

    - K.M, Jan 12, 2022

  • "This review is a long time coming, but one that I am very happy to share. In short, Karl and the team at Balcones Roofing & Remodeling exceeded all of my expectations. They were top-notch -- extremely responsive, professional, and honest in everything they did. What most impressed me was the extra effort they gave in explaining the issue we were facing (roof repair), what the likely cause was, what our options were in fixing it, and in their follow through on it all. I never once felt like I was getting the run around or getting taken advantage of in any way. They quoted me a extremely fair price and the final product was exceptional. In talking with multiple roofers to fix our problem it was clear to me early on that it's a space filled with people that are trying to squeeze you for every ounce of profit they can. Karl and his team are the opposite -- they are trying to work with you to solve the problem in the most cost-efficient and effective way. No hidden costs and no surprises. If you have an issue with your roof and you want it done right the first time -- these are the people you want on your side. Period."

    - J.P, Dec 22, 2021

See All Google
5.0 (41)

Google Reviews

Contractor reviews from customers on Google

  • "Karl and his team have been installing roofs for me for the last 5 years, and I'll be a customer for life! They are by far the best in Central Texas! This particular project was a multi-family set of 10 properties, and they crushed it! Karl is extremely responsive and always gets the work completed on time with fantastic communication and customer service!!"

    - J.H.

  • "I had the pleasure of work with Karl on my roofing needs. He was very kind and courteous. He made the process quick and easy. This was a great experience for my first roofing needs. I will be more than happy to use them for any future needs as well."

    - K.M.

  • "This review is a long time coming, but one that I am very happy to share. In short, Karl and the team at Balcones Roofing & Remodeling exceeded all of my expectations. They were top-notch -- extremely responsive, professional, and honest in everything they did. What most impressed me was the extra effort they gave in explaining the issue we were facing (roof repair), what the likely cause was, what our options were in fixing it, and in their follow through on it all. I never once felt like I was getting the run around or getting taken advantage of in any way. They quoted me a extremely fair price and the final product was exceptional. In talking with multiple roofers to fix our problem it was clear to me early on that it's a space filled with people that are trying to squeeze you for every ounce of profit they can. Karl and his team are the opposite -- they are trying to work with you to solve the problem in the most cost-efficient and effective way. No hidden costs and no surprises. If you have an issue with your roof and you want it done right the first time -- these are the people you want on your side. Period."

    - J.P.

  • "I would highly recommend Balcones Roofing. They did a great job replacing my roof. Karl and his crew were professional. quick to respond to my inquiries and time line and delivered a quality product."

    - C.B.

  • "We just got a new roof from Balcones roofing and remodeling co. We talked to Kevin Larsen and and he took care of everything in 2days. He also cleaned up everything very nicely. We highly recommend them to everyone."

    - C.V.

  • "Balconies Roofing did our roof repair after the last hail storm. I rarely give reviews but this company truly deserves the 5 Star rating. Everything truly was 5 star from the first estimate, Karl was never pushy, his contract was straight to the point and I knew exactly what I was going to get. I thought it was pretty cool how precise they were on scheduling. The actual work also was awesome, no nails left over and his brother Kevin (Job site manager) he was always here to supervise. Clean-up was perfect. I am pretty fussy and asked allot of questions, they never made me feel stupid. Totally worth the price but more important, they do what they say they are going to do. Plus they are nice! :) :)"

    - S.A.

  • "Great job and customer service! Communication was excellent as was follow through. Highly recommend this business."

    - R.L.

  • "We hired Balcones to replace our roof following a hailstorm in the Spring. Karl made us feel comfortable about the insurance process and was very transparent about products & installation. He came in more as an educator and not a salesman which we liked. He set proper expectations and timelines and even helped us find the proper product that made our house look its best in a decade. We are thrilled about our new roof and highly recommend this company!"

    - D.S.

  • "Balcones did an amazing job on my roof replacement. They were clean, courteous and careful around my landscaping. I will definitely be calling on them again for other work that needs to be done! Great to deal with."

    - L.K.

  • "We highly recommend Karl and crew for your roofing needs. Karl came out after our hail storm, and beginning to end was extremely helpful explained everything, and is very honest. His company replaced roofs in around 8 houses in our small community. Thanks Karl and Kevin."

    - M.M.

  • "My roof was a total loss due to a hail storm and my insurance company did all it could to give me as little as possible. With Karl's expert advice and support, I now have a new roof and gutters that are top quality. Despite the fact that most of the expense was out of my pocket, I am relieved to have the new roof and to know that my money was a good investment. Thank you, Karl!"

    - K.J.

  • "Karl and team are excellent: reliable, honest, professional, hard-working ethic, personable…all the attributes you’d hope for. After completing my roof, my neighbor was impressed and hired Balcones as well! I confidently recommend them to anyone I know needing repairs or complete roofing systems."

    - B.B.

  • "Karl was very responsive in providing inspections, recommendations, and estimates for 2 rental properties. He also helped us navigate an insurance claim for hail damage on one of the properties. The new roofs were installed in a timely, professional manner with frequent updates and photos. His critical eye also found and repaired several related problems before they became major concerns. Will definitely use his expertise and services in the future."

    - C.D.

  • "Quality work in response to our hail damaged roof. They did a full tear off, were neat in the whole process and left us satisfied with a much nicer roof in the color we wanted. I'd recommend them to anyone in the Austin area."

    - R.H.

  • "Top notch service. We contacted Karl initially for a new roof for our addition, but ended up doing a new roof on the existing house too. He’s super responsive, attentive and provided a beautiful roof. He was on-site often to overall his crew. We would definitely use again and highly recommend. Thank you Karl"

    - G.B.

  • "I've used Balcones Roofing & Remodeling on two roofing jobs this year. I liked the first one so I used them on the second. Both times it was excellent communication, on-time and great work. They are on the top of my Roofing vendor list."

    - W.R.

  • "Karl and his team were great to work with! We highly recommend his company. He will make sure the work is done correctly and the highest quality of service. His company is all about customer satisfaction. Thank you!"

    - R.T.

  • "Karl came highly recommended to me by another field professional. Karl exceeded my expectations and it was not by accident. He successfully communicates to you his desire is to provide you with all the info necessary so YOU can make the right decision for your situation. His own personal level of ethics is reflected in every aspect of how he conducts his business. He clearly understands a pleased customer today is an asset for your business tomorrow. So timeliness, quality, honesty, cleanliness, speed ... I cannot recommend Karl enough."

    - X.G.

  • "Karl was very courteous, prompt and thorough in his work. He came to my house to inspect my roof because I believed it was leaking. However, he let me know that the roof really wasn't the problem, but that it was my trees that needed to be trimmed back. Which I felt was honest. He did point out a few flaws in my roof which he fixed for me. He also removed an old satellite TV dish that was left by the previous owners. He also explained a few things to me, which helped me understand my home much better. Thank you Karl!! A+ Would definitely recommend and use again."

    - T.F.

  • "Balcones Roofing and their partners have done a fabulous job on our new construction project. Karl is very easy to communicate with, responsive, knowledgeable, and passionate about his line of work. Hands down, We highly recommend Balcones Roofing."

    - C.M.

  • "A friend recommended Balconies Roofing and Remodeling when I had serious trouble with a raccoon. The raccoon tore the lattice from under my deck! Karl and his men replaced the lattice with solid wood, stained it to match deck and reconstructed the steps and railings! This company gets 5 stars for their work, pricing and being quite reliable!!"

    - C.G.

  • "After my Georgetown rental properties were hit this past spring by the intense hailstorms, I was left with three destroyed roofs. Managing insurance claims is a challenge in any event, but doubly difficult when doing so from another state. I was incredibly relieved when I found Karl Larsen at Balcones Roofing. From the beginning he explained the Texas insurance process to me, generously spending much time on the phone with me describing the norms and regulations, and what was needed to move forward -- and this was before I had even committed to using his services! Once I engaged him, Karl took over the management of my three insurance claims, and always kept me informed in an organized and professional manner. He made certain my insurance claims were accurately and properly documented and all that was due from my insurance policy was received by me. He even engaged with my insurance adjuster a few times to clarify and correct measurements (incorrectly listed by my insurance company), and other details. Each of my roofs was damaged in a slightly different way and this complicated insurance reality was handled and negotiated by Karl in a detailed and expedited way. The actual roof replacement work was the easiest part of the project. I opted to upgrade my roofs and gutters with higher quality products and Karl made that feasible as well. Throughout the entire, long process, Karl was warm, supportive, informative, and patient. I remain incredibly grateful to him for his help and guidance, and will use him for all my rental roofing needs. I recommend him to any looking for a reputable roofing company!"

    - K.S.

  • "Karl actually was able to come a day earlier than promised. He was able to perform the work as described and in a professional timely manner. I would highly recommend Balcones Roofing."

    - K.W.

  • "Amazing service! Having worked with previous roofers, but Balcones was the only company to walk us through the whole process, give us options and have someone keeping things correct the whole time. Trust is a huge deal with something you can’t see and we felt well taken care of. Previous companies just covered holes in our roof. Balcones actually fixed it Replaced old wood and had clear communication through the whole process. It was very comforting to see a supervisor inspecting the work through the whole process. Also very quick service. Our roof only took one day! Cannot recommenced this company enough and will always turn to them in the future."

    - T.M.

  • "We needed a roof inspection due to hail damage. They were on-time and very professional. They're not the cheapest, but they offer the best value. You can go cheap and have a substandard job done. They use the correct products to insure your home is protected over time. Your home is your largest investment, don't cheap out. Use someone that has your best interests in mind. I would highly recommend them."

    - R.S.

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