Aurora Pro Services

Aurora Pro Services

Aurora Pro Services
2416 Husbands St, Greensboro NC, 27407 USA

Overview

About Us

Our Promise to You is to Perform the Correct Roofing at an Honest Price We keep our commitment to you by sending our trained, certified and insured technicians to your home who will do the job right the first time. Our background checked technicians have the skills, knowledge, and tools for all your Roofing needs. When a Aurora Pro Services Roofing professional comes to your home, they will first take the time to explain all of your options before starting any services so you can feel confident to make an informed decision before any work begins. At Aurora Pro Services, we are not happy until you're happy. Request Service! Aurora Pro Services is Here for All of Your Roofing Needs! BBB A+ Rated

At-A-Glance
Member Since:
2/8/2022
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.6 (596)

Google Reviews

Contractor reviews from customers on Google

  • "Steve was very professional. He listened, was patient, and very pleasant. He performed his duties efficiently and in a timely and thorough manner. I was sent a picture of Steve before he arrived, which was a very safe and considerate business practice."

    - L.D, May 13, 2022

  • "We needed an estimate for installation of a mini split ac/heating unit in an upstairs room. For $89 we were to get that plus an inspection. Good deal I thought. The good news is he found a cut off switch that was problematic and fixed that the same day. The repair seems well done. The bad part is that the charge for about 45 minutes work was over $770 (the $89 was waived, big deal..) and the estimate for the single high voltage outlet upstairs was over $3000. The unit itself costs about half that."

    - A.J, May 8, 2022

  • "I had this outfit come out for an estimate for putting in a new circuit for a septic pump controller. The new panel was currently connected to an arc fault circuit. And it needs to be on a dedicated traditional breaker. This work could be done inside the basement and did not require any digging or trenching. The technicians that came out were very professional and polite. They wanted to sell me a membership/service contract. I just wanted to get the work done. The materials needed for the job consist of a breaker and about 10 feet of romex. Maybe $50?? They wanted $1600 to do the work without a “membership”. If I got the lowest level membership the work would be $1400. I said sorry I’m not paying $500 an hour for this type of work. I paid the $89 service call fee and said thank you I’ll get someone else to take a look at it. This is a very professional outfit. But they seem to be more in the business of selling service contracts than doing work. Update I was able get the work done by another well known large reputable contractor for 1/3 of the price."

    - B.P, Apr 20, 2022

See All Google
4.6 (596)

Google Reviews

Contractor reviews from customers on Google

  • "Steve was very professional. He listened, was patient, and very pleasant. He performed his duties efficiently and in a timely and thorough manner. I was sent a picture of Steve before he arrived, which was a very safe and considerate business practice."

    - L.D.

  • "We needed an estimate for installation of a mini split ac/heating unit in an upstairs room. For $89 we were to get that plus an inspection. Good deal I thought. The good news is he found a cut off switch that was problematic and fixed that the same day. The repair seems well done. The bad part is that the charge for about 45 minutes work was over $770 (the $89 was waived, big deal..) and the estimate for the single high voltage outlet upstairs was over $3000. The unit itself costs about half that."

    - A.J.

  • "I had this outfit come out for an estimate for putting in a new circuit for a septic pump controller. The new panel was currently connected to an arc fault circuit. And it needs to be on a dedicated traditional breaker. This work could be done inside the basement and did not require any digging or trenching. The technicians that came out were very professional and polite. They wanted to sell me a membership/service contract. I just wanted to get the work done. The materials needed for the job consist of a breaker and about 10 feet of romex. Maybe $50?? They wanted $1600 to do the work without a “membership”. If I got the lowest level membership the work would be $1400. I said sorry I’m not paying $500 an hour for this type of work. I paid the $89 service call fee and said thank you I’ll get someone else to take a look at it. This is a very professional outfit. But they seem to be more in the business of selling service contracts than doing work. Update I was able get the work done by another well known large reputable contractor for 1/3 of the price."

    - B.P.

  • "I asked for an estimate for some outdoor electrical work, with the understanding that an $89 estimate fee would be assessed if the work was not done by this company. The technician came out and was very nice and knowledgeable, but when the time came to give me an estimate on the different levels of repair he said he was not allowed to share written estimates prior to scheduling service. Red flag number one, and I ignored it. I reviewed the 3 tiers of repair work offered, chose the middle one. I was then asked to pay for half of the work up front right at that moment. Red flag number 2, but I put $2k on my credit card to schedule the work. I then talked to my son-in-law who felt that the estimate was way too high for the work suggested, and asked me to get another estimate. I did, and was given an estimate that was 1/3rd the cost Aurora had proposed. I called Aurora to cancel the service and ask for my money to be refunded. I was told that in addition to the $89 estimate fee, I would also be charged a "$250 non-refundable cancellation fee". So they are charging me $339 to come out and give me a grossly inflated estimate. I"m sure this company would not do that to the abuela in their charming story that you hear when you are on hold. I"m pretty horrified by these business practices; if you have a small home electrical repair you would be better off calling another company that seems to want to do those types of jobs without inflated prices and predatory fees."

    - B.T.

  • "I had this outfit come out for an estimate for putting in a new circuit for a septic pump controller. The new panel was currently connected to an arc fault circuit. And it needs to be on a dedicated traditional breaker. This work could be done inside the basement and did not require any digging or trenching. The technicians that came out were very professional and polite. They wanted to sell me a membership/service contract. I just wanted to get the work done. The materials needed for the job consist of a breaker and about 10 feet of romex. Maybe $50?? They wanted $1600 to do the work without a “membership”. If I got the lowest level membership the work would be $1400. I said sorry I’m not paying $500 an hour for this type of work. I paid the $89 service call fee and said thank you I’ll get someone else to take a look at it. This is a very professional outfit. But they seem to be more in the business of selling service contracts than doing work."

    - B.P.

  • "I called to hire an electrician to check and repair some of my receptacles (inside and outside) Steve had arrived early and I asked if he could wait as I was on my way home from work. Steve had waited and said it was no problem. He looked at my concerns, gave me an estimate before he started, and repaired what i had authorized to do. Steve is very knowledgeable electrician and answered any questions that I had. He was also quick, clean, efficient. Steve, thanks for all your help. I appreciate it. Definitely will call again. Michele Hopkins"

    - M.H.

  • "They've helped me make my house much safer and up to date. Everything has been timely and smooth. Justin and Andrew were awesome for my electrical upgrade and very helpful getting everything else set up for me. Very happy overall and definitely recommend."

    - N.L.

  • "I truly appreciated the professionalism and discussions to make the best decisions for my projects. Work was well done with little to no cleanup. Mr. Sanchez will definitely be a preferred request on other projects I have planned. Just had another project completed my Mr. Sanchez. As before, fantastic services and workmanship! Much appreciated."

    - R.B.

  • "Start to finish, I had a great experience with Aurora Pro Services. They were quick to send out an experienced Roofer to my home to help me figure out where my leak was coming from, provided me several options on how to handle it, and ultimately let me decide how I wanted to proceed without pressuring me. I would recommend them to anyone looking for exceptional, top notch work. My family and I will be using them for all of our home needs moving forward."

    - D.R.

  • "Will arrived 20 - 30 minutes after contacting Aurora for a scheduled service call which is outstanding. Usually, companies would give you a 4-6 hour window. Although, their prices are a bit steep, I would recommend their services. Will was very professional and courteous. I appreciate him and the company's prompt attention to resolve my electrical issues."

    - K.C.

  • "Justin and the other Justin did an excellent job. They were very professional diligent workers they cleaned up as they went along. I will definitely recommend these two gentlemen and the company to anyone that needs any work done."

    - D.C.

  • "Stephanie was very professional contacted us to let us know about scheduling along with provided a picture and bio of Will before he arrived to our home. The technician Will was very professional and knowledgeable about what my husband and I needed done in our home. He took his time to explain what was wrong along with the importance of getting is fixed. Once the work was complete he walked us through what he had done and asked if we were satisfied."

    - C.H.

  • "Charles, the serviceman was on time, professional, and attentive to my requests, responses, and questions. He cleaned up and insisted on clearing any/all debris created from his work. Thanks for a very thorough job. I'm very pleased - all is now working well!"

    - S.G.

  • "Yesterday we had Justin come out to install a 220 volt outlet for our new slide-in range. Justin was very professional, courteous and safety conscious. He quickly sized up the situation, got the proper receptacle and installed it making sure that our range would slide all the way into the opening without hitting the receptacle. He was very thorough and didn’t rush the job, ensuring that we were entirely satisfied. Aurora Pro Services is a very professional company which was referred to me by Duke Energy. Their communications with the customer were superb through every step of the process. I will be using them for other services in the future."

    - J.S.

  • "Wonderful customer service from everyone involved. They are the only company I’ve used in awhile that’s reliable and trustworthy. They go out of their way to help. I have recently found out that customer service, ease of scheduling an appointment, and dependability is not the number one priority of a lot of companies out there. I will continue to use Aurora and highly recommend them to anyone and everyone. They have a variety of services, and I’ve used them for three different needs and have not disappointed!"

    - L.S.

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